Replacing priority handling tags?
Mar 10, 2003 | 1:01 pm
#1
Original Poster
Original Member
Join Date: May 1998
Location: DCA
Posts: 172
Replacing priority handling tags?
Anyone know what CO's policy is on replacing the priority handling luggage tags? I had just put the new 2003 tags on my luggage before taking a recent NW flight. Both bags came out with the tags missing.
On a related topic, is there a NW-CO labor dispute going on? It seems like quite a coincidence that both tags would vanish on the same flight (and my bags came out dead last, too), leading me to suspect foul play...
On a related topic, is there a NW-CO labor dispute going on? It seems like quite a coincidence that both tags would vanish on the same flight (and my bags came out dead last, too), leading me to suspect foul play...
Mar 10, 2003 | 1:25 pm
#2
Join Date: Apr 2000
Location: Houston, Texas
Programs: CO Silver
Posts: 2,600
Just send OnePass an email or call them. They'll send out replacements.
PS...it has taken you a long time to make 11 posts, huh?
PS...it has taken you a long time to make 11 posts, huh?
Mar 10, 2003 | 1:59 pm
#3
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Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
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I believe that if you call the OP service center and request new tags that they will send you a replacement set.
Mar 10, 2003 | 2:10 pm
#4
Join Date: Oct 1999
Location: Southwest Desert, under a rock, watch out! ~~~~~~~~~~~~~~~~<" You can get there, but it's gonna cost you!
Programs: Previously NonePass, now UA 1K (*Enhanced*)
Posts: 4,248
What do you need those tags for anyway, they just guarantee that your bags are gonna come out in the first half 50% of the time.
Mar 10, 2003 | 2:27 pm
#5
Join Date: Jul 2002
Posts: 242
Good luck getting them. Please post if you do. I've called after having both my 2003 tags cut off and they claim they "just can't" send replacements... they don't have them or something. They "just don't do that" or some other lame excuse. 
Mar 10, 2003 | 3:07 pm
#6
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Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
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<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by snake:
What do you need those tags for anyway, they just guarantee that your bags are gonna come out in the first half 50% of the time.</font>
What do you need those tags for anyway, they just guarantee that your bags are gonna come out in the first half 50% of the time.
</font>
[This message has been edited by xyzzy (edited 03-10-2003).]
Mar 10, 2003 | 3:31 pm
#7
Join Date: Apr 2002
Location: Reno NV/San Francisco, CA, USA
Posts: 1,168
Might be off topic, but closely related, does anyone here know how to use those transparent "string loops" that CO sends out with these tags? I got them before in the 2001 Elite kit, and they're back to it this year. (I was never able to figure out what to do with those...I was actually quite happy with last year's tag..... 
)
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SFnFlaGuy
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SFnFlaGuy
Mar 10, 2003 | 5:08 pm
#8
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Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
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Posts: 38,683
RE: string loops, do the following:
- Put the string loop through the hole in the tag
- Put one end between the two parts of the half sticking out the other side of the tag
- Pull tight
- Repeat the process to attach the loop to the bag. You'll have to bend the tag a bit to get it to fit through the hole.
Mar 10, 2003 | 8:44 pm
#9
Join Date: Jun 2002
Location: Los Angeles, CA
Posts: 123
EVERY SINGLE TIME I have gone to or through Atlanta, my elite tags have been removed. A lady at Onepass said that is very common, as DL baggage handlers are contracted for CO flights. Even when I was flying UA, my tags would routinely be removed in ATL.
Onepass has been very good at replacing mine. UA's standard response was "we'll send you one more in 4 to 6 weeks".
Onepass has been very good at replacing mine. UA's standard response was "we'll send you one more in 4 to 6 weeks".
Mar 10, 2003 | 11:48 pm
#10
Join Date: Apr 2002
Location: Reno NV/San Francisco, CA, USA
Posts: 1,168
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by xyzzy:
RE: string loops, do the following:
RE: string loops, do the following:
- Put the string loop through the hole in the tag
- Put one end between the two parts of the half sticking out the other side of the tag
- Pull tight
- Repeat the process to attach the loop to the bag. You'll have to bend the tag a bit to get it to fit through the hole.
Thanks! I tried it! It worked! Kinda tight fit though on my TravelPro....
But thanks again....felt so stupid not knowing how to use that simple, yet interesting device....
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SFnFlaGuy
Mar 12, 2003 | 7:13 pm
#11
Join Date: Mar 2000
Location: Wayne, NJ USA
Programs: UA 1 Million Miler, Lifetime United (Presidents) Club, Bonvoy Lifetime Platinum
Posts: 2,302
I agree that, at least 75% of the time, the tags are completely useless. Some airports are much better than others, though.
I call every year to get two additional tags so when I travel with my family, we have tags on all our bags (not that it helps much). I was told the other day that "two additional tags is the limit". Now this was for extra tags, not for replacement tags. But there's no way that the OP agent would know if you really lost the tags or not.
You should be able to get at least two tags, UNLESS this is estabished based on Elite status (I am Plat). Give it a try.
I call every year to get two additional tags so when I travel with my family, we have tags on all our bags (not that it helps much). I was told the other day that "two additional tags is the limit". Now this was for extra tags, not for replacement tags. But there's no way that the OP agent would know if you really lost the tags or not.
You should be able to get at least two tags, UNLESS this is estabished based on Elite status (I am Plat). Give it a try.