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continental.com updated this weekend (8:00pm 12/2 through 5:00am 12/5)

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continental.com updated this weekend (8:00pm 12/2 through 5:00am 12/5)

 
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Old Dec 5, 2011, 5:03 am
  #16  
 
Join Date: Nov 2011
Programs: UA/CO, SPG, Hyatt
Posts: 162
Yes, and while the co.com banner reads "Scheduled continental.com site maintenance will occur on December 4, 2011, starting at 10:00 p.m. CT." it neglects to mention an end time.
kyte is offline  
Old Dec 5, 2011, 5:51 am
  #17  
 
Join Date: Dec 2006
Location: PHL
Programs: UA 1K, Avis President; Marriott Platinum
Posts: 495
Still down as of 07:45 EST, unable to also get PNR confirmation from a reservation made through travel agency.
EddieG is offline  
Old Dec 5, 2011, 6:52 am
  #18  
 
Join Date: May 2011
Posts: 5,814
Looks like it's taking longer than estimated. UA Insider, Do we have a new ETA for the fix?
edcho is offline  
Old Dec 5, 2011, 6:57 am
  #19  
 
Join Date: Jan 2006
Location: Manchester, NH
Programs: UA 1k 1MM, National Exec Elite, Hilton Diamond, Marriott Gold, IHG Gold, AMTRAK
Posts: 513
I had a long day here in the middle east and I wanted to treat myself by buying a ticket to ICN and alas my onepass is not responding so I'll wait.
mht_flyer is offline  
Old Dec 5, 2011, 7:09 am
  #20  
 
Join Date: Jan 2007
Location: NYC and London
Programs: UA 1K; Avis Preferred; PriorityClub Gold; nada anywhere else
Posts: 243
Yeah, I have flights to reserve. Also, I need to obsessively check and see if my SWUs have posted.
id_est is offline  
Old Dec 5, 2011, 7:09 am
  #21  
Company Representative, United Airlines
Original Poster
 
Join Date: May 2006
Location: Chicago, Houston, or somewhere in between
Posts: 2,176
Originally Posted by edcho
Looks like it's taking longer than estimated. UA Insider, Do we have a new ETA for the fix?
Hi edcho, yes, the update is taking longer than anticipated. The estimated time it will be back up is still pending.

Shannon
UA Insider is offline  
Old Dec 5, 2011, 7:09 am
  #22  
 
Join Date: Apr 2008
Location: Denver, CO
Programs: UA 1K
Posts: 273
It's 8:10 a.m. CST and the site is still down so I am unable to check in for my flight tomorrow morning. Grrr.
RoaminRoman is offline  
Old Dec 5, 2011, 7:33 am
  #23  
 
Join Date: Mar 2011
Location: NJ
Programs: UA 1K
Posts: 115
9:30 EST... Still down.
hindle is offline  
Old Dec 5, 2011, 7:38 am
  #24  
MSF
 
Join Date: Mar 2011
Location: LAS
Programs: CO *G, PC Gold, Hilton Gold
Posts: 47
I had six segs from last week not post yet also. All CO/UA operated too.
MSF is offline  
Old Dec 5, 2011, 7:40 am
  #25  
 
Join Date: May 2011
Posts: 5,814
Originally Posted by MSF
I had six segs from last week not post yet also. All CO/UA operated too.
What day last week?
edcho is offline  
Old Dec 5, 2011, 7:55 am
  #26  
 
Join Date: Sep 2009
Programs: UA GS>1K>Nothing; DL DM 2MM; AS 75K>Nothing>MVP
Posts: 9,356
I have a flight to BKK either tomorrow or the next day, but I can't remember the day or the time or the flight number or whether I'm going out of NRT or HND. I have no record of it, and they couldn't tell me when I called the Plat line. It would be nice to have the site up so I can go to bed and have some clue as to what time I need to get up in the morning.

Is there an estimate as to when the system will be back up???????????
5khours is offline  
Old Dec 5, 2011, 8:00 am
  #27  
 
Join Date: Nov 2006
Location: DFW or Somewhere Else
Programs: UA Plt /Delta DM/ Marriott Platinum Prem./Hilton Diamond / Hyatt Globalist /Hertz PS / National EE
Posts: 1,107
Originally Posted by 5khours
I have a flight to BKK either tomorrow or the next day, but I can't remember the day or the time or the flight number or whether I'm going out of NRT or HND. I have no record of it, and they couldn't tell me when I called the Plat line. It would be nice to have the site up so I can go to bed and have some clue as to what time I need to get up in the morning.

Is there an estimate as to when the system will be back up???????????
Try logging Into the United site with your MP info. Sometimes reservations are cross referenced.
aero0729 is offline  
Old Dec 5, 2011, 8:03 am
  #28  
 
Join Date: Sep 2009
Programs: UA GS>1K>Nothing; DL DM 2MM; AS 75K>Nothing>MVP
Posts: 9,356
Originally Posted by aero0729
Try logging Into the United site with your MP info. Sometimes reservations are cross referenced.
Good idea. Tried it earlier and they weren't there. I should have kept the confirm email. I just figured I could always log into continental.com and check. Silly me

UAInsider - Depsite the frustration.... really appreciate your communicating on this.
5khours is offline  
Old Dec 5, 2011, 8:26 am
  #29  
 
Join Date: Oct 2003
Location: DCA
Programs: UA LT 1K, AA EXP, Bonvoy LT Titan, Avis PC, Hilton Gold
Posts: 9,664
Looks like we are still down. Can't log in with onepass number to make ticket purchase. Hope this does not cause too much impact to sales.
cova is offline  
Old Dec 5, 2011, 8:59 am
  #30  
 
Join Date: Nov 2006
Location: GRR
Programs: UA - 1K, DL - Plat
Posts: 149
Someone is having a bad day in CO IT

Originally Posted by cova
Looks like we are still down. Can't log in with onepass number to make ticket purchase. Hope this does not cause too much impact to sales.
Still down as of 11am EST.

I'm guessing someone in IT is having a bad morning.

Looks like a really rough upgrade.

Hope it's back up soon, I have 2012 flights to book!

-Chris
mustangthz is offline  


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