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It's evidence enough for me that w'ere all posting examples of flights where exactly 0 upgrades are being processed until the gate. Maybe they are having technical issues with EUA. Idk. But its positively annoying
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I received the EUA for IAH-LAX flight on Wednesday, but nada for SJO-IAH.
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Originally Posted by demkr
(Post 17216176)
It's evidence enough for me that w'ere all posting examples of flights where exactly 0 upgrades are being processed until the gate. Maybe they are having technical issues with EUA. Idk. But its positively annoying
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Originally Posted by TXbizman
(Post 17216250)
non-Elite were given opportunity to buy up.
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thanks
Originally Posted by njcommodore
(Post 17208946)
Elite Upgrade Automation.
Those of us without iphones can see the upgrade list at: pda.continental.com It will show you how full F is booked (13 out of 16 for instance), how many people have been upgraded (although this was flaky yesterday for my 4 segment MR) and who is standing by for an upgrading (which is supposed to show your name once you're checked in). |
Originally Posted by demkr
(Post 17216176)
It's evidence enough for me that w'ere all posting examples of flights where exactly 0 upgrades are being processed until the gate. Maybe they are having technical issues with EUA. Idk. But its positively annoying
PS- all 3 segments went out with empties in F (CO 106 had 9 empites :mad:) |
I'll add my recent experiences (Plat).
Have an ATL-IAH M-UP that upgraded to PN. Don't show on the PDA upgrade standby list. Have an IAH-PDX W fare that is now at 3 days out and has not received an EUA (F9). I'm guessing this update of the fare classes has affected EUA. |
Similar deal yesterday on IAH-MSY - all upgrades processed at the gate. So, no choice of seat. And I'd to change to a 'B' fare tomorrow, still touted as EUA at time of ticketing. So far... nada.
Neither I nor my employer is about to start paying for upgrades. But if I'm losing the option to pre-select an assured window seat, I'll be taking my custom to WN... where at least I can fight for one! :td::td::td: |
Originally Posted by Often1
(Post 17194660)
If there is R=1 and I buy an F seat right now, R goes to 0 and you don't get your UG.
Originally Posted by njcommodore
(Post 17194701)
Not necessarily. If F=3 and R=1, the F you purchased doesn't come out of R. Revenue management is behind both UA and CO's upgrade schemes and none of us have the crystal ball inside either one. UA's upgrade scheme and CO's both have advantages and disadvantages. Let's not pretend either one is the be all end all of complementary upgrade programs.
High level, the thought is the sale of a high fare level indicates a demand for that fare. Why sell the lower fares if this flight can command a higher fare ? That's not to say that Yield Management won't re-analyze the flight and its sales history in more detail, and at any point later in time "re-open" some of the lower buckets. Steve |
Unlike most other UACO Frequent Flyers here, I'm not privy to the programming behind CO's EUA. Odd that I've been left out of the loop because I'm a TPF Programmer (the system used by most legacy airline systems).
So... I offer this only as "I know I read it somewhere (probably Flyer Talk)" and not as fact .. I though that once EUA hits an "out of sync" (but upgradable) PNR for a given flight, it stops running for that flight and moves on. The reason seems simple enough: it doesn't truly know how to prioritize the passenger(s) in the PNR. I would imagine that in most cases when F appears to be wide open, but no-body is getting the upgrade .. it's really an out-of-sync-PNR. Not Yield Management trying to be greedy. Not the airline trying to slip one past its Elites. Not the rebirth of TODs. No conspiracy. I think that also explains why upgrades start flowing again at some point within 24 hours. The person with the bad PNR checked in. I won't get into why it seems that CO seems to get more PNRs out of sync. I'm guessing it's related to CO's limited systems, but this thread is about EUA :p |
Now look at this - is this normal, less than an hour out???
Capacity: 20 Booked: 6 Checked In: 6 This information will change frequently. This page was last refreshed Tue., Oct 4, 2011 6:10 PM Houston, TX (IAH - Intercontinental) local time Customers Upgraded into First Class: $mi, J. 4B Upgrade Standby List*: . . . 25... |
The problem with all of this is that the upgrade list at the airport is organized slightly different than EUA. This means that someone who should have received an EUA may miss it because EUA didn't run and the slightly different airport list has someone in front of them.
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Originally Posted by Hartmann
(Post 17221298)
The problem with all of this is that the upgrade list at the airport is organized slightly different than EUA. This means that someone who should have received an EUA may miss it because EUA didn't run and the slightly different airport list has someone in front of them.
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Originally Posted by TXbizman
(Post 17221667)
I think you are missing the point of this thread... yes, upgrade list on the PDA site and at the gate are different - that has been talked to to death; however, this thread is about NOT getting upgraded at the usual time we are accustomed to - 5, 3, 1, etc day out. Thus TODs trick back.
I see people missing upgrades because they're going to the gate instead of being processed at EUA runs. |
Originally Posted by Hartmann
(Post 17221704)
I don't see any TOD "tricks".
I see people missing upgrades because they're going to the gate instead of being processed at EUA runs. |
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