OnePass Changes
#1
Original Poster
Join Date: May 2008
Location: Big Sky Country
Programs: CO PLT, DL GM, Hertz President Circle, SPG Platinum
Posts: 450
What a dumb a$$ move . . .
Just when OnePass has build momentum as other programs have alienated their loyal core . . .
Refunds & Redeposits (effective 6/15/11) DOUBLE & MORE!! GM goes from $25 to $100!!
More on the way . . . Flight Changes & Close In Ticketing to Go UP Up UP!
Just when OnePass has build momentum as other programs have alienated their loyal core . . .
Refunds & Redeposits (effective 6/15/11) DOUBLE & MORE!! GM goes from $25 to $100!!
More on the way . . . Flight Changes & Close In Ticketing to Go UP Up UP!
Last edited by idriveuride; Apr 14, 2011 at 8:48 pm
#2

Join Date: Jun 2007
Programs: UA, AA, AF, IB
Posts: 388
Great, one more of those changes you will like, sure deal
#3
Join Date: Oct 2007
Posts: 437
New fees for award redeposit:
Platinum Elite members: US$0
Gold Elite members: US$100
Silver Elite members: US$125
General members: US$150
Platinum Elite members: US$0
Gold Elite members: US$100
Silver Elite members: US$125
General members: US$150
#4
Moderator: United Airlines




Join Date: Jun 2007
Location: SFO
Programs: UA LT Plat 2MM, Hyatt Discoverist, Marriott LT Gold, Hilton Silver, IHG Plat
Posts: 73,058
announcement by UA Insider (aka CO Insider) and active discussion in the combined forum
http://www.flyertalk.com/forum/unite...15-2011-a.html
http://www.flyertalk.com/forum/unite...15-2011-a.html
#6




Join Date: Jan 2004
Location: NJ, USA
Posts: 2,850
awful rip off
just makes saving Co miles for rewards and upgrades even less desirable [that is if you can get one]
just makes saving Co miles for rewards and upgrades even less desirable [that is if you can get one]
#7
Join Date: Jun 2005
Location: SFO
Programs: UA 1K/*G
Posts: 276
They've made some changes. And I think you'll like them.
#8
FlyerTalk Evangelist




Join Date: Apr 2001
Location: NYC
Posts: 27,885
Would someone like to propose another competing airline program that has meaningfully lower reward redeposit fees? 
And don't forget the change fees are still very reasonable (and free in many cases). I don't know the elite fees, but on DL and US it's $150 for any award change, for general members. CO is half that.

And don't forget the change fees are still very reasonable (and free in many cases). I don't know the elite fees, but on DL and US it's $150 for any award change, for general members. CO is half that.
#9


Join Date: Jun 2008
Location: Central Florida
Programs: MP 1K/Onepass Plat 1MM, SPG Plat, Marriott Plat
Posts: 565
Its not enough to complain and still fly on CO.@:-)
We have to take our travel spend elsewhere.
Prior to the massive dilution of OnePass benefits, I flew 3-4 trips a month on CO.
I've cut back to 1 trip this month and that is on USAir.
I've completely cut out travel in May.
I'll still easily break 100K this year.
We have to take our travel spend elsewhere.
Prior to the massive dilution of OnePass benefits, I flew 3-4 trips a month on CO.
I've cut back to 1 trip this month and that is on USAir.
I've completely cut out travel in May.
I'll still easily break 100K this year.
#10
Join Date: Apr 2002
Location: MHT/BOS <--> World
Programs: AA Plat 2.8MM
Posts: 4,629
Good question; those who do the research will find out CO/UA will have lower award fees overall compared to the competition, even after these changes (especially for lower tier elites).
While I do not like this change I don't see the use of complaining about it.
#11


Join Date: Jul 2009
Location: WAS
Posts: 1,391
Like JerseyGirl said, all this presupposes you can actually find a flight for a reasonable number of miles. I would be happy to pay close-in, redeposit and change fees of substantial amounts if only I could get a domestic coach ticket for 25k or BF to Europe for 100k. How about: "We are charing more fees but the award calendar works and you will be able to find saver availability on nonstop flights 11 months out." Then I might actually book a reward ticket for the first time in years and actually need to change the itinerary. How much can they make from award fees if there are no award seats? 
It was funny getting two versions of this email yesterday, once as a UA general member and then later as a CO Plat telling me to "rest assured..."

It was funny getting two versions of this email yesterday, once as a UA general member and then later as a CO Plat telling me to "rest assured..."
#12
Join Date: Feb 2009
Location: SEA
Programs: UA SP, DL SM MM, AS 75K, SPG Platinum, Hyatt Diamond.
Posts: 2,596
Would someone like to propose another competing airline program that has meaningfully lower reward redeposit fees? 
And don't forget the change fees are still very reasonable (and free in many cases). I don't know the elite fees, but on DL and US it's $150 for any award change, for general members. CO is half that.

And don't forget the change fees are still very reasonable (and free in many cases). I don't know the elite fees, but on DL and US it's $150 for any award change, for general members. CO is half that.
@:-)
Good question; those who do the research will find out CO/UA will have lower award fees overall compared to the competition, even after these changes (especially for lower tier elites).
While I do not like this change I don't see the use of complaining about it.
Good question; those who do the research will find out CO/UA will have lower award fees overall compared to the competition, even after these changes (especially for lower tier elites).
While I do not like this change I don't see the use of complaining about it.
https://www.delta.com/skymiles/use_m...d_travel_fees/
#13
Suspended
Join Date: Feb 2001
Location: Close to the beach
Programs: AA EP, UA 1K, DL GM, Tumlare Bussresor Super Class
Posts: 6,972
Would someone like to propose another competing airline program that has meaningfully lower reward redeposit fees? 
And don't forget the change fees are still very reasonable (and free in many cases). I don't know the elite fees, but on DL and US it's $150 for any award change, for general members. CO is half that.

And don't forget the change fees are still very reasonable (and free in many cases). I don't know the elite fees, but on DL and US it's $150 for any award change, for general members. CO is half that.
#14
FlyerTalk Evangelist




Join Date: Apr 2001
Location: NYC
Posts: 27,885
I said competing program.
What does the supposed lack of availability of saver pass rewards have to do with redeposit fees? 
Again people, the change fees are half that of much of the competition (for non-elites) in the worst case. "Simple" changes are free outside 21 days. And CO has a very good waitlist system where if you don't find the flights you want, you can book what they have and waitlist for an alternative day/time/routing and not have to pay when the new itinerary clears (which it often does). I'm not sure which other airlines offer this, I'm pretty sure AA does not.
Like JerseyGirl said, all this presupposes you can actually find a flight for a reasonable number of miles. I would be happy to pay close-in, redeposit and change fees of substantial amounts if only I could get a domestic coach ticket for 25k or BF to Europe for 100k.

Again people, the change fees are half that of much of the competition (for non-elites) in the worst case. "Simple" changes are free outside 21 days. And CO has a very good waitlist system where if you don't find the flights you want, you can book what they have and waitlist for an alternative day/time/routing and not have to pay when the new itinerary clears (which it often does). I'm not sure which other airlines offer this, I'm pretty sure AA does not.
#15
Suspended
Join Date: Feb 2001
Location: Close to the beach
Programs: AA EP, UA 1K, DL GM, Tumlare Bussresor Super Class
Posts: 6,972

