GG CHECKPOINT line 65 (updated as of May 2013)
#61
Join Date: Feb 2010
Location: New Jersey
Programs: UA MM 1K, AA MM Gold, Marriott LT Platinum
Posts: 3,236
I received some pushback from a UA agent at EWR (terminal A) regarding obtaining a gate pass for a friend who was joining me in the lounge prior to a flight. The agent initially balked because she indicated that the policy was only to issue gate passes to members, not their guests. I was somewhat persistent and the agent caved after a phone call to the club, but I was wondering... has anyone else encountered similar resistance?