DirecTV Issues
Apr 24, 2011 | 12:05 pm
#31
Join Date: Jun 2002
Location: Southern California, GVA, SIN, LHR, BRU, CDG
Programs: UA LT GS 4.12MM (4.08MM BIS), AA EXP 1.86MM ,DL DM 1.1MM, HH LT Diamond, SPG Platinum
Posts: 1,182
...I wrote to CO (including an e-mail to JS) after having an inoperative system on 7 of 8 segments this year...it took over a month for a reply with the standard "we are sorry and we are aware of the problem" Since the merger last year, I have flown on 16 CO segments (my poor rear end!) and have had Direct TV operational exactly 3 times!...not a great batting average!To be honest, I have had more technical/mechanical problems with CO in the last six months than I have had with UA, AA and all other airlines I have flown in the past two years. I hope maintenance will be improving with the merger as I have to fly to IAH and CLE regularly!
Apr 24, 2011 | 3:11 pm
#32
Join Date: Jan 2009
Location: IAD
Programs: UA Gold, Marriott Rewards - LTPP
Posts: 4,242
Good luck...I wrote to CO (including an e-mail to JS) after having an inoperative system on 7 of 8 segments this year...it took over a month for a reply with the standard "we are sorry and we are aware of the problem" Since the merger last year, I have flown on 16 CO segments (my poor rear end!) and have had Direct TV operational exactly 3 times!...not a great batting average!
To be honest, I have had more technical/mechanical problems with CO in the last six months than I have had with UA, AA and all other airlines I have flown in the past two years. I hope maintenance will be improving with the merger as I have to fly to IAH and CLE regularly!
...I wrote to CO (including an e-mail to JS) after having an inoperative system on 7 of 8 segments this year...it took over a month for a reply with the standard "we are sorry and we are aware of the problem" Since the merger last year, I have flown on 16 CO segments (my poor rear end!) and have had Direct TV operational exactly 3 times!...not a great batting average!To be honest, I have had more technical/mechanical problems with CO in the last six months than I have had with UA, AA and all other airlines I have flown in the past two years. I hope maintenance will be improving with the merger as I have to fly to IAH and CLE regularly!
Since you seem to dislike CO so much, why not stay with UA metal?
Apr 24, 2011 | 3:58 pm
#33
Join Date: Oct 2004
Location: NYC
Programs: UA 1K, SPG Platinum, UA Million Miler
Posts: 2,596
In my ~100k I think DTV was inop maybe 2x