Originally Posted by
bmvaughn
IAH-SEA last night on N73251 and the system would show video for 2 seconds but then search for a signal... for the entire 4:11 flight. Doesn't appear that CO has a 1KVoice equivalent, is there an email address for Plats that I should report this to?
Good luck
...I wrote to CO (including an e-mail to JS) after having an inoperative system on 7 of 8 segments this year...it took over a month for a reply with the standard "we are sorry and we are aware of the problem" Since the merger last year, I have flown on 16 CO segments (my poor rear end!) and have had Direct TV operational exactly 3 times!...not a great batting average!
To be honest, I have had more technical/mechanical problems with CO in the last six months than I have had with UA, AA and all other airlines I have flown in the past two years. I hope maintenance will be improving with the merger as I have to fly to IAH and CLE regularly!