United's Name and Continental's Logo and Livery to be Used Post-Merger
Jun 14, 2010, 9:13 am
#226
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I was amused by this one from the comments section of the article:
Oct 22, 2010, 3:52 pm
#227
Join Date: Oct 2010
Posts: 1
My customer-contact experience with UA is far more recent than 10 years ago - like within the preceding 12 months. I don't need my butt in the seat to have a foul experience with UA when I'm spending hours on the phone trying to fix other people's United-caused calamities.
I would be willing to try UA - except gee, they pulled out of my markets so I can't. If I decide to drive over an hour out of my way to fly from MIA, they want over $1000!!! for a MIA/SEA trip against the $500 CO wants for FLL/SEA.
Unless someone is planning on starting a "Help Bocastephen Experience United Airlines" fund, that MIA trip ain't happening.
I would be willing to try UA - except gee, they pulled out of my markets so I can't. If I decide to drive over an hour out of my way to fly from MIA, they want over $1000!!! for a MIA/SEA trip against the $500 CO wants for FLL/SEA.
Unless someone is planning on starting a "Help Bocastephen Experience United Airlines" fund, that MIA trip ain't happening.
Actually, Continental Airlines is far more expensive than UNITED. A flight from PHX-COS on CONtinental is $1,357.43 (Coach!)... and its operated by UNITED!!! And the exact same flight bought on the UNITED Airlines website, is only 245 dollars, plus taxes and fees. So Continental is making $1,112.43 off of a flight that costs 245$ and its not even operated by them. Why does it make continental flyers more comfortable knowing they paid triple the amount it already costs, even though its not being operated by their beloved airline? But the airline they hate, UNITED?
Oct 22, 2010, 4:02 pm
#228
Join Date: May 2006
Location: STL
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Actually, Continental Airlines is far more expensive than UNITED. A flight from PHX-COS on CONtinental is $1,357.43 (Coach!)... and its operated by UNITED!!! And the exact same flight bought on the UNITED Airlines website, is only 245 dollars, plus taxes and fees. So Continental is making $1,112.43 off of a flight that costs 245$ and its not even operated by them. Why does it make continental flyers more comfortable knowing they paid triple the amount it already costs, even though its not being operated by their beloved airline? But the airline they hate, UNITED?
Consequently there have been instances where a UA flight operated by CO might be $300 on the UA website and $500 on CO.
Oct 22, 2010, 4:06 pm
#229
Join Date: May 2006
Posts: 7,541
Actually, Continental Airlines is far more expensive than UNITED. A flight from PHX-COS on CONtinental is $1,357.43 (Coach!)... and its operated by UNITED!!! And the exact same flight bought on the UNITED Airlines website, is only 245 dollars, plus taxes and fees. So Continental is making $1,112.43 off of a flight that costs 245$ and its not even operated by them. Why does it make continental flyers more comfortable knowing they paid triple the amount it already costs, even though its not being operated by their beloved airline? But the airline they hate, UNITED?
Oct 23, 2010, 1:38 am
#230
Join Date: May 2008
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Posts: 1,071
On the other hand, I spent 50 minutes on hold with CO customer phone line last night.
I'm willing to say these were both extremes. I believe that was a really bad wait for CO phone, and a great UA response in this case. YMMV. Let's hope the best of both airlines come together under Smisek! Who cares what the paint job is, the brick doesn't love me. I love the brick IF it takes care of me
I'm not monogamous. I'm a blatant swinger, and if the new "United" is stale you can bet I'll be sleeping around. Maybe even the dAArkside lol.But here's to hoping our joint and far superior airline will kick tail for us. Cheers.
Nov 1, 2010, 11:20 pm
#231
Suspended
Join Date: Sep 2004
Location: USA
Programs: UA/CO(1K-PLT), AA(PLT), QR, EK, Marriott(PLT), Hilton(DMND)
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I recently had an UA MX out of DFW (lightning strike to plane on inbound) and they quickly rebooked me onto AA into COS (original booking DEN, but last flight of day anywhere close). No question, no hassle. Just a "sir, you need to head immediately to gate XX, the door shuts in 25 minutes and its the last flight to get you home".
On the other hand, I spent 50 minutes on hold with CO customer phone line last night.
I'm willing to say these were both extremes. I believe that was a really bad wait for CO phone, and a great UA response in this case. YMMV. Let's hope the best of both airlines come together under Smisek! Who cares what the paint job is, the brick doesn't love me. I love the brick IF it takes care of me I'm not monogamous. I'm a blatant swinger, and if the new "United" is stale you can bet I'll be sleeping around. Maybe even the dAArkside lol.
But here's to hoping our joint and far superior airline will kick tail for us. Cheers.
On the other hand, I spent 50 minutes on hold with CO customer phone line last night.
I'm willing to say these were both extremes. I believe that was a really bad wait for CO phone, and a great UA response in this case. YMMV. Let's hope the best of both airlines come together under Smisek! Who cares what the paint job is, the brick doesn't love me. I love the brick IF it takes care of me
I'm not monogamous. I'm a blatant swinger, and if the new "United" is stale you can bet I'll be sleeping around. Maybe even the dAArkside lol.But here's to hoping our joint and far superior airline will kick tail for us. Cheers.