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Originally Posted by SoCal Flyer
(Post 12756606)
I was unable to advance purchase E+ on the UA return flight online so I called United. The agent said that I cannot purchase E+ in advance since I am on the flight as a codeshare, suggesting that I would have needed to purchase the flight from UA in order to have access to E+(even as a purchased add-on). Does purchasing UA flights as CO codeshares preclude us from even purchasing access to E+?
Aside from regular seat assignments, UA does not like to touch codeshares. In fact, a UA Elite ticketed on a UA flight, but under another airline's code, cannot upgrade the flight, except at the airport on day of departure. This is a little bit different than what we're accustomed to w.r.t. how CO has always handled codeshares. CO never cared if it was NW-coded or CO-coded. Your upgrades and such worked off what you were flying. |
Originally Posted by SoCal Flyer
(Post 12756606)
Hi Scott
I can't seem to find this answered anywhere. I have purchased a RT (LAX-LIH) for early next year; Outbound is CO/HA, return on UA direct (CO codeshare). Itinerary was purchased through CO. I was unable to advance purchase E+ on the UA return flight online so I called United. The agent said that I cannot purchase E+ in advance since I am on the flight as a codeshare, suggesting that I would have needed to purchase the flight from UA in order to have access to E+(even as a purchased add-on). Does purchasing UA flights as CO codeshares preclude us from even purchasing access to E+? Thanks for clarifying this. (It will make me very hesitant to purchase a CO codeshare on UA if that is the case.) Back in August I purchased a CLE-ORD airfare, outbound on UA metal, return on CO). I was not able to see the UA seating via CO.com before or after the *A. After *A though I was able to login to UA.com and see my seat, a middle last row! I was able to purchase the E+ upgrade via UA.com. Maybe try that... |
Regarding luggage:
The following customers will not be charged service fees to check a first or second bag: Silver Elite members* Platinum and Gold Elite customers* First Class customers** BusinessFirst customers** http://www.continental.com/web/en-US...age/check.aspx Not sure how to interpret this, is Star Alliance Silver equal to Silver elite in this matter? |
Originally Posted by CLEHillbilly
(Post 12759542)
Back in August I purchased a CLE-ORD airfare, outbound on UA metal, return on CO). I was not able to see the UA seating via CO.com before or after the *A. After *A though I was able to login to UA.com and see my seat, a middle last row! I was able to purchase the E+ upgrade via UA.com.
Maybe try that... If this is a codeshare flight or a flight operated by a partner airline, please contact the operating carrier for seat map review and seat assignments. In spite of that, the UA site does provide the opportunity to buy up to the UA elite check-in (obviously unnecessary as *G) but no such opportunity to buy E+. I had to call UA to get a seat assignment and it was the agent who advised me that, as Channa suggested, it is not possible to purchase E+ for UA flights purchased as codeshares (unless it should be available at the time of airport check-in). Maybe this will all evolve as the closer cooperation between CO and UA develops. But currently it sounds like we might be best advised to avoid UA flights purchased as CO codeshares if access to E+ (even as a purchased option) is important. Anyone else with recent experience in similar circumstances? |
Originally Posted by CO Insider
(Post 12732113)
Hi bocastephen, our exit rows are still only eligible to be pre-assigned by OnePass Platinum and Gold Elite members, and other OnePass only Elite benefits such as preferred seating and complimentary space available upgrades are also a OnePass-only benefit. Amidst everything else going on, it’s not too surprising this is a point of confusion with respect to what our partners' are entitled to. Our systems, however, are unchanged. We'll clarify this point with our front line.
FYI This is still occurring according to posts over on UA. |
Originally Posted by CLEHillbilly
(Post 12762002)
FYI This is still occurring according to posts over on UA.
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Originally Posted by bocastephen
(Post 12762694)
Can you link the posts or threads so we (and CO) can see them?
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Originally Posted by CLEHillbilly
(Post 12762002)
FYI This is still occurring according to posts over on UA.
Originally Posted by emanon256
(Post 12762558)
I booked flight about a month back on CO paper and CO metal for travel on 1-Nov. The day after the official switch, I went to CO.Bomb and selected "View" on my itinerary, I then selected "Edit Traveler Information." and put in my UA MP #. It also had me re-enter my name and dob etc. Then it brought me up as a *G and let me pick any seat, including an exit row. Sadly I learned the Exit row on the CO 737-700 has only about an inch more room than UA E-. Yuck!
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Originally Posted by njcommodore
(Post 12762872)
wow. hope this proves not to be true.
I will resist the urge to re-visit the UA forum and touch-off another wave of hostility and just let the issue filter through naturally. CO really does need to address this because the longer this faucet is allowed to drip, the more hostility will come from UA customers when their access is finally cut off. |
Originally Posted by UA Fan
(Post 12740607)
CO Insider does CO have plans to add EK to its list on online partners? Also can I do this itin: IAD-KWI on UA and KWI-DXB-COK on EK?
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Originally Posted by UA Fan
CO Insider does CO have plans to add EK to its list on online partners? Also can I do this itin: IAD-KWI on UA and KWI-DXB-COK on EK? yes, being able to look at EK options online would be nice. However, I noted that EK flights now dont earn EQM's on CO (Only RDM's), which is sad. Also, you could always ticket IAD-KWI and immediately call the support desk to add KWI-DXB-COK to your ticket...thus avoiding extra change fees, etc. I am not sure if that is kind of the info you were looking for. (of course, I cant answer that specific question that you asked CO Insider!) |
Hope this the right thread for this: a friend wants to combine her ~40K CO miles towards a UA or partner *A premium cabin or upgrade award. Is that possible, or even plausible?
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Originally Posted by CO Insider
(Post 12715314)
Hi Everyone, well it’s finally official… Continental is now a Star Alliance member! This marks an unprecedented move from one major alliance to another, and as you might imagine, the amount of preparations that has led us up to this point has been extraordinary. Yes, there’s going to be some bumps as we complete our transition, and we appreciate your patience while we cement everything in place. As usual, we will look to our feedback channels as issues pop up (especially here on FlyerTalk), and will do our best to correct them quickly.
For those of you who want to keep up on today’s festivities, be sure to follow us on Twitter. Information about our Star Alliance joining ceremony webcast and other good stuff will be tweeted throughout the day. Now, for the stuff we couldn't talk much about... until now. I’ll do my best to touch on the big hits. Here goes… Mileage Earning That's it for now. Thanks for your patience while we complete this transition, and we hope you’ll enjoy this new chapter in Continental’s history. And yes, there’s still more to come...The mileage earning charts for our new Star Alliance partners are now posted on continental.com. Shouldn’t be any big surprises here. In addition, you can now add frequent traveler numbers of our fellow Star Alliance members for new and existing bookings. Reward Redemption Lots of updates on this front. Here are the highlights.
Our Presidents Club and Star Alliance Gold members have quite a bit to look forward to...
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So far my experiences with *A. These are NOT complaints, I just want folks to know what I've experienced.
Online check in on Swiss doesn't work. Transfers you to LH online check in, that informs you that your flight is perpared for online check in, but please try again later (later enough never seems to come). Senator Lounge at HAM, fantastic, good food, nice comfort, lot's of newspapers, not sure if there is free WiFi though ( I think it's only paid via T-mobile?). Spanair Lounge at new T1 in BCN. Very comfortable, but can't be used as arrivals lounge for a cup of coffee whilst waiting for baggage claim. For departure it's OK, the only "food" is olives though. Very limited WiFi. LX lounge at ZUR totally useless for connections since they are located oustide security. Swiss baggage claim in HAM painfully slow, when compared to past experiences with AF, CO and KL. Swiss flights, 50% late of the 4 I took, no weather delays. Swiss crews very nice, but the GA's are a bit Nazi like with bags...not allowing me to carry on the same bag I'd just flown from ATL-CDG on DL and CDG-HAM on AF. Aside from lounge access, *A Gold pretty meaningless reallly. No special seat assignments, no special boarding process, no luggage priority, (with ST, NW, DL, CO, AF, KL all had "elite" boarding lines). LX is a total free-4-all process. CO.com award calandar still not showing any availability for front cabin on flights LAX> MUC in January, February (not exactly peak season). Actually, I've looked forward for months and nothing is there. (I certainly, understand this may take time, and remain hopefully, this is not going to be the plan. Booked my flight months ago on LX, before mileage chart was posted, not surpised but still disappointed with 50% milage credit. Overall, right now I do feel there will be more options on *A, but at this moment I am missing some of the benefits from Elite Plus. |
Originally Posted by Lurch
(Post 12723868)
The CO website lists under its PC locations the LH lounge in DTW. The only problem is that CO flies out of the McNamara terminal while the LH lounge is in the North Terminal. Are there any plans to move to the North terminal where all the * partners are or to have some club in the McNamara terminal?
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