Originally Posted by transportbiz (Post 12800815)

Good, flights pretty comfortable, even though 2 out of 4 were late, they did a good job of passing out water, chocolate, and even drinks during the hold delay.

Good, comfortable and nice, clean aircraft. Friendly and effecient.

Good, first class line was fast and no questions with the Gold Star card. But no "priority tags" on checked bags.

Good, lounges all let me in with the new Continental card.

Bad, Zurich lounge OUTSIDE security, rendering it useless for connections with less than an hour and a half.

Bad, apparently no seats set aside for Star Gold (exit row, or forward in cabin for example).

Bad, online check-in never works.

Really bad, not many of the new partners give Elite bonus miles, including Swiss. Also half miles with T and W fare codes. Is it my impression or is it true that ST partners were more consistant with this? It's strange Swiss is so different when it's part of the Lufthansa group...but then I don't understand the corporate structure of those groups at all.

Not a complaint, I just hope that as this alliance develops it becomes more and more customer driven.

An aside: I hope CO resists the pleas for a higher milage requirement for Platinum or worse a higher level.

Originally Posted by channa (Post 12803930)

I'm going to guess UA and CO members, maybe US members. On top of the existing int'l customers.

CO already bent over and made their award charts like UA. The clubs is where UA is going to have to change things a bit. They've already dropped their fees to match, and eliminated the boarding pass requirement.

If the Internet card is supposed to get issued for CO members, and we add a couple of drink chits, we've resolved the drinks/Internet deficiency. Then I wonder if the UA members will get upset about COers coming into the RCC for the better snacks, fresh veggies, and better beer and liquor like some of the CO members are whining about now.

Originally Posted by flyzabit (Post 12824973)

On Internet: There is confusion in the RCC about PClub members: Normally an RCC member enters their RCC# in the login screen, or an International flight passenger is given a 24-hour T-mobile access card (good at multiple RCCs in that period). Will PClub members get a 24-hour card (as I got upon asking in one location) or not at all (confusion reigned at 2 other places on an international itinerary: fortunately I'm also *A Gold and it was an international itinerary.)

Originally Posted by Bsitz (Post 12821039)

I have been trying to figure out how many OnePass elite qualification miles can be earned on Swiss and Lufthansa. The CO's website says that OnePass members can earn 150% Base Miles when flying in Full Fare Economy, Business or First Class on Swiss or Lufthansa. What does Base Miles mean? Is this the actual miles flown OR the amount of miles that are awarded to Miles and More members? For example, London to Zurich is less than 500 actual miles flown each way but Swiss awards 1,250 miles in Full Fare Economy to 2,000 in Business Class each way for this route. What would Continental award its OnePass members for this route?

Originally Posted by Mikey (Post 12838374)

1. Are there any plans to provide free drinks to PC Members who are visiting a RCC? I like being able to get into the RCC now, but having to pay even for soda is ridiculous.

Originally Posted by joaquim67 (Post 12839131)

Trying to make heads and tails of the new earning opportunities with *A carriers. Will I still be able to earn OnePass miles flying a US-flight number, but UA-operated flight? Reviewing CO site, it makes no mention...Thanks.

Originally Posted by ual744777sta (Post 12839178)

If your paid flight is operated by any *A partner, it will earn miles with OnePass.

Originally Posted by channa (Post 12825500)

I was 5 for 5 getting Internet cards on my UA domestic trip this weekend. Seems that word is starting to get out that CO PC members get Internet cards. SFO RCC agent didn't know, but asked her colleague who said CO*G does not, but CO PC does. She was very confident of that distinction. Worth noting they don't always offer it, but got it without resistance upon asking in most locations.

At IAD, I was shocked that she offered us two (2) Internet cards because there were two of us (me + 1 guest). I was speechless because IAD has this reputation for not following process, particularly at the clubs. But they knew their stuff.

Originally Posted by benolaa (Post 12715628)

ORD-FRA-TLV roundtrip in First.

Originally Posted by pricklycomedian (Post 12855348)

Question about flight changes to other airlines within Star Alliance. Here is the situation: I am to fly the last leg of a EWR-NRT-EWR trip. I have a G-class fare. It is 9 a.m. Tokyo time now. CO8 would normally depart at 5:45 p.m., but is delayed three hours as of now. There are no other direct flights available on Continental to the NYC area. However, ANA has a flight to depart at 11 a.m., NH10, which is as of now, on time.

Two agents suggested trying this change but they don't know if it will be possible. I am in the UA international lounge awaiting the result of conversations between the agents here and the Continental desk -- the connections desk won't open until 10:30 or so, so the club agents have been kind enough to contact the main CO desk outside immigration.

I have no problem paying a change fee, but I don't even know how feasible a change from a CO flight to an ANA flight is. Anyone else have experience with a situation like this? Thanks,

pc

Originally Posted by mbreuer (Post 12855373)

Depends somewhat on the reason for the delay. Typically, unless it's weather-related, they should accommodate. If it is weather related, they may or may not... but if you need the EQM you can't get original routing credit if the reroute was weather related. So no DEQM on ANA.