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Most Citi "Protection" benefits and Price Rewind discontinued September 22, 2019

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Most Citi "Protection" benefits and Price Rewind discontinued September 22, 2019

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Old Sep 7, 2019, 8:30 pm
  #151  
 
Join Date: Jun 2005
Location: DCA
Programs: AA PPro, Mariott Ambassador, B6 Mosaic, SBUX Gold, Best Buy Elite
Posts: 1,838
Originally Posted by jamflyer
Which Chase card?
Sapphire Reserve
ellinj is offline  
Old Sep 12, 2019, 8:07 am
  #152  
 
Join Date: Jul 2014
Posts: 17
I have what may be a stupid question. We have never needed to use travel protection, thankfully, so I am not sure what it covers etc. We have an upcoming trip in Dec. that needs to be paid off in early November. We had planned on putting it on our Costco Citi, so would you all recommend we just pay it off before Sept. 21? If we do pay it off before Sept. 21, would the travel protection cover our Dec. 2019 trip? Thanks in advance for any answers!
katmarie21 is offline  
Old Sep 12, 2019, 8:13 am
  #153  
mia
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Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,958
Originally Posted by katmarie21
.... If we do pay it off before Sept. 21, would the travel protection cover our Dec. 2019 trip? Thanks in advance for any answers!
Does the notice that you received from Citi include this sentence?

Coverage for purchases made before that date will continue to be available, and you may continue to file for benefits in accordance with the current benefit terms.
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Old Sep 12, 2019, 10:57 am
  #154  
 
Join Date: Jul 2014
Posts: 17
Originally Posted by mia
Does the notice that you received from Citi include this sentence?
Unfortunately, I think I threw away any notice we might have received in the mail. When I logged into our account this morning, a message popped up about it ending Sept. 22 and then disappeared. We have looked on our account online and cannot find any information.....
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Old Sep 12, 2019, 12:00 pm
  #155  
mia
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Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,958
Look on your July statement. The PDF copy should be available online.
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Old Sep 25, 2019, 2:53 pm
  #156  
 
Join Date: Apr 2013
Location: NC
Programs: AA Exec Platinum BAEC Silver
Posts: 63

I’ll just add since this thread hasn’t been used for a while - the Chase BA card - additional benefits as of the date I received this email on 9/11/2019.
My AA Citi exec world elite - being downgraded in Jan at my own request. Not worth the $450 a year, and I get sapphire now with BAEC silver, so get access to the lounges etc.
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Old Oct 7, 2019, 2:51 pm
  #157  
 
Join Date: May 2015
Posts: 674
Just got approved for a $78 price refund adjustment

Nice to go out with a "bang"
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Old Oct 15, 2019, 12:54 pm
  #158  
mia
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Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,958
Originally Posted by mikesyr18
.
Rumor has it Michael Corbat is on his way out because Citi has missed their profit marks over the last few years...
Not this time:

Citigroup Inc (C.N) beat analysts’ estimates for quarterly revenue and profit on Tuesday, as growth in its consumer banking business tempered weakness in trading....Consumer business was padded by more U.S. credit card customers beginning to pay interest as promotional periods wore off. North America branded card revenue jumped 11% in the third quarter. Expenses in the consumer business fell 2%.....Citi also reached a key efficiency target. The third-largest U.S. bank by assets hit a return on tangible common equity (ROTCE) of 12.2%, above the goal of 12% it has promised investors for the year.
https://www.reuters.com/article/us-c...-idUSKBN1WU1NQ
mia is offline  
Old Oct 15, 2019, 5:33 pm
  #159  
 
Join Date: Apr 2003
Location: San Francisco
Programs: Four Seasons Aviara (owner), Starwood, Marriott, Hyatt, Hertz President's Circle, United MP 30+ yrs
Posts: 1,252
Originally Posted by jamesinclair
Just got approved for a $78 price refund adjustment

Nice to go out with a "bang"

My husband called soon after we heard they announced this with all the documentation that we had never gotten said he should have received and we got back about $400. Totally sleezy timing just after the annual fee posted.
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Old Nov 15, 2019, 10:03 pm
  #160  
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Join Date: Oct 2004
Location: Bay Area
Programs: DL SM, UA MP.
Posts: 12,729
Ugh, Citi DC dropped extended warranty for purchases after September.

I have a purchase from April but their claims site says the card doesn't have extended protection even though I entered the April date.

The benefit was pretty generous, like it used to extend it two years. I can't believe they dropped it entirely.
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Old Nov 16, 2019, 6:16 am
  #161  
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Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
Posts: 14,638
Originally Posted by wco81
Ugh, Citi DC dropped extended warranty for purchases after September.

I have a purchase from April but their claims site says the card doesn't have extended protection even though I entered the April date.

The benefit was pretty generous, like it used to extend it two years. I can't believe they dropped it entirely.
You should call the benefits number. Coverage should still apply for purchases made in April.
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