Most Citi "Protection" benefits and Price Rewind discontinued September 22, 2019
Jun 23, 2019, 10:54 pm
#1
Original Poster
Join Date: Aug 2004
Location: Seattle, WA
Programs: UA 1MM, AS MVPG, SPG/Marriott Gold
Posts: 350
Most Citi "Protection" benefits and Price Rewind discontinued September 22, 2019
Anyone hear anything about this? I just went to citipricerewind.com and got the following banner. Basically, it says Citi Price Rewind will be discontinued effective September 22, 2019. If true, a significant loss of value for my Citi Prestige card.
Jun 24, 2019, 1:17 am
#2
Join Date: Jun 2014
Programs: UA Premier 1K, *A Gold
Posts: 160
For Citi Prestige:
Effective September 22, 2019, Worldwide Car Rental Insurance, Trip Cancellation & Interruption Protection, Worldwide Travel Accident Insurance, Trip Delay Protection, Baggage Delay Protection, Lost Baggage Protection, Medical Evacuation, Citi® Price Rewind, 90 Day Return Protection, and Missed Event Ticket Protection will be discontinued and will no longer be provided for purchases made on or after that date. Coverage for purchases made before that date will continue to be available, and you may continue to file for benefits in accordance with the current benefit terms. Roadside Assistance Dispatch Service and Travel & Emergency Assistance will be discontinued and will not be available on or after September 22, 2019.
Effective September 22, 2019, Worldwide Car Rental Insurance, Trip Cancellation & Interruption Protection, Worldwide Travel Accident Insurance, Trip Delay Protection, Baggage Delay Protection, Lost Baggage Protection, Medical Evacuation, Citi® Price Rewind, 90 Day Return Protection, and Missed Event Ticket Protection will be discontinued and will no longer be provided for purchases made on or after that date. Coverage for purchases made before that date will continue to be available, and you may continue to file for benefits in accordance with the current benefit terms. Roadside Assistance Dispatch Service and Travel & Emergency Assistance will be discontinued and will not be available on or after September 22, 2019.
Jun 24, 2019, 6:17 am
#3
Join Date: Jun 1999
Location: NYC/LA
Programs: DL Plat, AA Plat Pro, Marriott Titanium, IHG Diamond Amb
Posts: 7,487
Wow, this is even bigger than just Price Rewind going away. I'm seeing that pop-up on my account for both my Citi cards (Prestige and AA Exec card). So this basically means I won't be using my Prestige card for airfare anymore. So much for their recent change to 5x points on airfare.
Jun 24, 2019, 7:02 am
#5
Join Date: Jul 2011
Posts: 1,135
It's worse for the free cards. The pop-up for my Dividend card said the extended warranty benefit is being discontinued. That takes away a great combination of 5% at Best Buy and two years extra warranty. The Costco card is unchanged but you give up the extra rebate.
Jun 24, 2019, 7:09 am
#6
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,954
Jun 24, 2019, 8:46 am
#9
Join Date: Apr 2017
Location: WAS
Programs: Free Agent
Posts: 1,757
Similar message for Citi Advantage Platinum Select:
No mention of the extended warranty, thankfully.
Effective September 22, 2019, Worldwide Car Rental Insurance, Trip Cancellation & Interruption Protection, Worldwide Travel Accident Insurance, Trip Delay Protection, Baggage Delay Protection, Lost Baggage Protection, Citi® Price Rewind, and 90 Day Return Protection will be discontinued and will no longer be provided for purchases made on or after that date
Jun 24, 2019, 8:51 am
#10
Join Date: Oct 2004
Location: Indianapolis area
Programs: Marriott Lifetime Titanium
Posts: 436
Not quite as much damage to the Citi Costco Anywhere Visa (likely due to contractual restrictions with Costco) but the price rewind cut still hurts:
Much more damage on the Citi Double Cash:
Effective September 22, 2019, Trip Cancellation & Interruption Protection and Citi® Price Rewind will be discontinued and will no longer be provided for purchases made on or after that date. Coverage for purchases made before that date will continue to be available, and you may continue to file for benefits in accordance with the current benefit terms.
Effective September 22, 2019, Worldwide Car Rental Insurance, Trip Cancellation & Interruption Protection, Worldwide Travel Accident Insurance, Citi® Price Rewind, 90 Day Return Protection, Damage & Theft Purchase Protection, and Extended Warranty will be discontinued and will no longer be provided for purchases made on or after that date. Coverage for purchases made before that date will continue to be available, and you may continue to file for benefits in accordance with the current benefit terms.
Jun 24, 2019, 8:56 am
#11
Join Date: Aug 2012
Posts: 42
According to the FAQ, a pro-rated refund of the AF is available through 1/1/20.
Last edited by sonetsst; Jun 24, 2019 at 8:57 am Reason: Grammar
Jun 24, 2019, 9:02 am
#12
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Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
Citi is probably hoping Chase follows them in cutting card benefits. But unless and until the other card issuers follow Citi, I too would suggest considering moving spend to other cards/card-issuers.
I still have a substantial chunk of TYP flight points left to match the card point earnings, so I can’t entirely eliminate use of the Citi credit cards.
I still have a substantial chunk of TYP flight points left to match the card point earnings, so I can’t entirely eliminate use of the Citi credit cards.
Jun 24, 2019, 9:11 am
#13
Join Date: May 2015
Posts: 674
They're essentially cutting every travel benefit...on a travel card????
WOW.
I was already on the line with Prestige with the price increase + 4th night nerf, but now there's zero reason to keep it. Trip protection + bag protection is why I used Prestige above any airline branded card.
I have no idea what card to switch to?
And now I need to spend all my point.
WOW.
I was already on the line with Prestige with the price increase + 4th night nerf, but now there's zero reason to keep it. Trip protection + bag protection is why I used Prestige above any airline branded card.
I have no idea what card to switch to?
And now I need to spend all my point.
Jun 24, 2019, 9:26 am
#14
Join Date: Jun 1999
Location: NYC/LA
Programs: DL Plat, AA Plat Pro, Marriott Titanium, IHG Diamond Amb
Posts: 7,487
Also of note... I received a notice recently that as of October 1, 2019, Travel Accident Insurance is also being removed from my BofA Cash Rewards Mastercard.
I have to wonder whether this is a Mastercard thing or an Issuer thing?
Jun 24, 2019, 9:45 am
#15
Join Date: Jan 2003
Location: NYC
Posts: 8,498
Citi stripping card benefits as of 9/22/19
Logged into the Citi Card Benefits website today and got the following pop-up message on my Prestige account:
The same benefits (to the extent they existed) appear to be going away on all my Citi cards.
Wow.
The following is a summary of changes that are being made to your card benefits.
Effective September 22, 2019, Worldwide Car Rental Insurance, Trip Cancellation & Interruption Protection, Worldwide Travel Accident Insurance, Trip Delay Protection, Baggage Delay Protection, Lost Baggage Protection, Medical Evacuation, Citi® Price Rewind, 90 Day Return Protection, and Missed Event Ticket Protection will be discontinued and will no longer be provided for purchases made on or after that date. Coverage for purchases made before that date will continue to be available, and you may continue to file for benefits in accordance with the current benefit terms. Roadside Assistance Dispatch Service and Travel & Emergency Assistance will be discontinued and will not be available on or after September 22, 2019.
We are making these changes so that we can continue providing the key benefits that our customers use and value most at no additional cost. This change requires no action on your part. See FAQs under Card Benefits for answers to Frequently Asked Questions regarding these changes.
Effective September 22, 2019, Worldwide Car Rental Insurance, Trip Cancellation & Interruption Protection, Worldwide Travel Accident Insurance, Trip Delay Protection, Baggage Delay Protection, Lost Baggage Protection, Medical Evacuation, Citi® Price Rewind, 90 Day Return Protection, and Missed Event Ticket Protection will be discontinued and will no longer be provided for purchases made on or after that date. Coverage for purchases made before that date will continue to be available, and you may continue to file for benefits in accordance with the current benefit terms. Roadside Assistance Dispatch Service and Travel & Emergency Assistance will be discontinued and will not be available on or after September 22, 2019.
We are making these changes so that we can continue providing the key benefits that our customers use and value most at no additional cost. This change requires no action on your part. See FAQs under Card Benefits for answers to Frequently Asked Questions regarding these changes.
Wow.