Aug 9, 2017, 11:10 am
Last edit by: SanDiego1K
This is a continuation of the original discussion HERE.
Book online at thankyou.com or by phone at 1-877-288-2484 7/24.
Starting September 1, 2019 the complimentary 4th night benefit can be used up to two times per calendar year. Bookings made prior to September 1, 2019, will not count toward your two-stay cap for 2019. Starting September 1, 2019 bookings for the 4th night benefit must be made exclusively by visiting thankyou.com or calling 1 800 THANKYOU. Citi Concierge will no longer handle new 4th night benefit bookings but will continue to support bookings made prior to September 1, 2019. To utilize your benefit through our online travel site, and/or have the option to use your ThankYou points, please visit thankyou.com, select travel in the top menu bar, select hotels, choose hotel designated as “Complimentary 4th Night Eligible”, book at least 4 nights, see savings at checkout. Starting for reservations made on or after July 23, 2017, this benefit will give you the average nightly rate on stays of 4+ nights, and will NOT include taxes.
Reimbursement times vary but seem to have improved in 2017, now about 2 weeks is most common. See this thread for details.
Book online at thankyou.com or by phone at 1-877-288-2484 7/24.
Starting September 1, 2019 the complimentary 4th night benefit can be used up to two times per calendar year. Bookings made prior to September 1, 2019, will not count toward your two-stay cap for 2019. Starting September 1, 2019 bookings for the 4th night benefit must be made exclusively by visiting thankyou.com or calling 1 800 THANKYOU. Citi Concierge will no longer handle new 4th night benefit bookings but will continue to support bookings made prior to September 1, 2019. To utilize your benefit through our online travel site, and/or have the option to use your ThankYou points, please visit thankyou.com, select travel in the top menu bar, select hotels, choose hotel designated as “Complimentary 4th Night Eligible”, book at least 4 nights, see savings at checkout.
Reimbursement times vary but seem to have improved in 2017, now about 2 weeks is most common. See this thread for details.
Citi Prestige 4th night free hotel benefit July 2017 - August 2019
Mar 19, 2018, 8:00 pm
#316
Join Date: Mar 2015
Posts: 16
Shades of Green?
Has anyone tried to use the 4th night benefit at Shades of Green? It's a Disney property for military members. Don't have the Prestige yet so can't check myself.....
Home :: Shades of Green
Thanks!
Home :: Shades of Green
Thanks!
Last edited by mia; Mar 20, 2018 at 6:59 am Reason: Make link clickable
Mar 21, 2018, 5:42 pm
#317
Join Date: Nov 2012
Location: LAX
Posts: 301
Do you mind if I were to ask at which properties you booked those two villas? I'm having some back and forth on one and being told supervisors are involved, so I'd be interested to look at the difference between properties that aren't an issue versus those that require more effort with regards to reservations/4th night free benefit calculations & approval.
Mar 23, 2018, 5:46 pm
#318
Join Date: Sep 2015
Location: San Francisco
Posts: 91
I tried to book 4 nights with the Hyatt membership rate, but concierge said only the non-member rate can used to get the free breakfast/room upgrades. Any possibility of getting both?
Mar 23, 2018, 5:57 pm
#319
Join Date: Dec 2006
Location: USA
Posts: 3,945
Are you referring to grea breakfast and room upgrades based on your Globalist status with Hyatt?
Mar 23, 2018, 6:36 pm
#320
Join Date: Mar 2017
Posts: 50
Do you mind if I were to ask at which properties you booked those two villas? I'm having some back and forth on one and being told supervisors are involved, so I'd be interested to look at the difference between properties that aren't an issue versus those that require more effort with regards to reservations/4th night free benefit calculations & approval.
Mar 24, 2018, 12:04 am
#321
Join Date: Sep 2015
Location: San Francisco
Posts: 91
The Grand Hyatt is a partner hotel, so you can get free breakfast and room upgrade by booking with the Prestige card. But can't take advantage of the world of Hyatt member rate, which is at least $70 cheaper. Wonder if people had luck getting both.
Mar 24, 2018, 7:31 am
#322
Join Date: Dec 2006
Location: USA
Posts: 3,945
To get those benefits, you will need to book that special rate. For US property, I would say it's not worth it. For a propy in Asia, I would do it for sure.
Mar 24, 2018, 9:05 pm
#323
Join Date: Jan 2009
Programs: Hilton Diamond, IHG Spire Ambassador, Radisson Gold, Hyatt Discoverist
Posts: 3,623
Several months back, when the web booking interface was set up, there were reports that if you booked online instead of by calling the Concierge you don't get loyalty program points. Is that really true? Are there any recent data points from members of IHG, Hilton, Hyatt, Radisson, etc. who booked using the website about whether or not they earned points?
I'd prefer to book online rather than having to call, but I don't want to risk missing out on the points.
I'd prefer to book online rather than having to call, but I don't want to risk missing out on the points.
Mar 24, 2018, 9:42 pm
#324
Join Date: Apr 2011
Posts: 464
I’m currently at an SPG property and planning to pay for all folio incidentals (food, spa, etc.) on my SPG Amex and only the room/tax/resort fee on the Prestige (amount outlined in the Aspire confirm email). I assume this is fine. Anything I should be aware of?
Mar 25, 2018, 5:24 pm
#325
Join Date: Sep 2016
Location: Las Vegas
Programs: American Airlines Plat Pro, Marriott Titanium, Hyatt Globalist
Posts: 207
Does anyone have experience with trying to get Citi Concierge through a third-party site?
I'm trying to book a local hotel chain in Japan; their website is mostly in Japanese and hard to navigate, but it seems to think there are no rooms available. That said, *every* third party booking site (from priceline and expedia to japanican) shows availability and I can book a room there. Would Citi be able to book it through an OTA?
I'm trying to book a local hotel chain in Japan; their website is mostly in Japanese and hard to navigate, but it seems to think there are no rooms available. That said, *every* third party booking site (from priceline and expedia to japanican) shows availability and I can book a room there. Would Citi be able to book it through an OTA?
Mar 26, 2018, 3:50 am
#326
Join Date: Dec 2000
Location: bay area, ca
Programs: UA plat, , aa plat, marriott LT titanium
Posts: 4,833
they won't book through third party, but last year they connected me with one of their staff who was a Japan specialist and I presume could read Japanese so that could be useful
Mar 27, 2018, 12:16 am
#327
Join Date: Sep 2008
Posts: 7,875
I hate how sometimes they don't put on my rewards number and I forget that I had that reservation later, when I change plans (cause it doesn't pull up on Hyatt, or Marriott website). I've had a few cancellation fees due to that. Wish they would be better at it, but I guess it is what it is.
Mar 27, 2018, 9:13 am
#328
Join Date: Apr 2013
Posts: 225
I hate how sometimes they don't put on my rewards number and I forget that I had that reservation later, when I change plans (cause it doesn't pull up on Hyatt, or Marriott website). I've had a few cancellation fees due to that. Wish they would be better at it, but I guess it is what it is.
Mar 28, 2018, 10:29 am
#329
Join Date: Feb 2015
Programs: UA 1K
Posts: 957
Anyone know if this will work with Grand Velas in Riviera Maya?
Mar 29, 2018, 2:53 am
#330
FlyerTalk Evangelist
Join Date: Feb 2003
Posts: 10,234
St. Regis has a 4th night free promo going at the moment for many of their properties. As I understand it I should be able to stack this promo with the Citi 4th night free promo as well. Am I correct in this understanding? Thanks!
I've already used this benefit 3 times this year already and it is definitely the best credit card benefit going...saved me $700 bucks already.
I've already used this benefit 3 times this year already and it is definitely the best credit card benefit going...saved me $700 bucks already.