Several months back, when the web booking interface was set up, there were reports that if you booked online instead of by calling the Concierge you don't get loyalty program points. Is that really true? Are there any recent data points from members of IHG, Hilton, Hyatt, Radisson, etc. who booked using the website about whether or not they earned points?
I'd prefer to book online rather than having to call, but I don't want to risk missing out on the points.