Citi AA Platinum, Gold and Business cards (2015)
#3376
Join Date: Jun 2012
Location: XNA
Programs: AA Gold, AS, HA, CX, AF, BA, UA, HH
Posts: 164
I do plan on keeping a close eye on her AAdvantage miles balance for the next few months, especially after she gets the 60,000 mile bonus, which should be next month.
#3377
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,763
Yes, that is what I am referring to. It just says "Mileage not available" or something to that effect for that one card.
I do plan on keeping a close eye on her AAdvantage miles balance for the next few months, especially after she gets the 60,000 mile bonus, which should be next month.
I do plan on keeping a close eye on her AAdvantage miles balance for the next few months, especially after she gets the 60,000 mile bonus, which should be next month.
On a side note, has your wife's latest card converted yet? DH's card opened on 11/03 used the pre-qual link instead of 4c and it is still a W. Citi does agree to add additional 10K to match the 60K offer. 2nd statement closes on Dec 13. We will see.
#3378
Join Date: Jun 2012
Location: XNA
Programs: AA Gold, AS, HA, CX, AF, BA, UA, HH
Posts: 164
That happened a few times on my husband's cards. It is totally random. Chalk it up to the incompetency of Citi's IT. Lots of bugs some are trivial some are more critical - such as now I discover that a deleted payment account still shows up as eligible account for making direct deposit redemption on the Cash Back card. Citi SM reply said "the card requires additional reviews and it will send a MAIL detailing the outcome after further investigation..." The system design probably never take into consideration that people may close existing bank accounts that were used as payment accounts to Citi before!
On a side note, has your wife's latest card converted yet? DH's card opened on 11/03 used the pre-qual link instead of 4c and it is still a W. Citi does agree to add additional 10K to match the 60K offer. 2nd statement closes on Dec 13. We will see.
On a side note, has your wife's latest card converted yet? DH's card opened on 11/03 used the pre-qual link instead of 4c and it is still a W. Citi does agree to add additional 10K to match the 60K offer. 2nd statement closes on Dec 13. We will see.
#3379
Join Date: Jan 2015
Posts: 18
Wait till the letter comes and see what is the reason - most likely that is caused by "credit is restricted" if it is instant denial. Did you ever have a credit card that had been inactive and eventually being closed by the issuer? It might be a card brand that Citi has bought. (Old AT&T for example).
Yes, write to the Exec Office once you see the reason of denial.
Yes, write to the Exec Office once you see the reason of denial.
#3380
Join Date: Nov 2015
Posts: 2
Applied with 30K bonus, need promo code for widely advertised 50K bonus
Hello folks! First time writing here. I recently received the Citi AA Platinum card after applying through a promotion offering 30,000 miles with $1,500 spent, but I have now noticed they are offering 50,000 miles with $3,000 spent. I called to see if they would honor this new promotion since I'm a new customer, and they said they would if I had some sort of offer code to give them.
Can anyone point me in the direction of where I can find this? I would truly appreciate it! Also, any other tips for using my card to the fullest? Appreciate anything and everything
Can anyone point me in the direction of where I can find this? I would truly appreciate it! Also, any other tips for using my card to the fullest? Appreciate anything and everything
#3381
Join Date: Jun 2014
Programs: 747 Upper Deck QF J LAX-BNE; A380 SQ SuiteC+D SYD-SIN & SIN-HKG; 777 CX F HKG-JFK; Park Hyatt Sydney
Posts: 513
Hello folks! First time writing here. I recently received the Citi AA Platinum card after applying through a promotion offering 30,000 miles with $1,500 spent, but I have now noticed they are offering 50,000 miles with $3,000 spent. I called to see if they would honor this new promotion since I'm a new customer, and they said they would if I had some sort of offer code to give them.
Can anyone point me in the direction of where I can find this? I would truly appreciate it! Also, any other tips for using my card to the fullest? Appreciate anything and everything
Can anyone point me in the direction of where I can find this? I would truly appreciate it! Also, any other tips for using my card to the fullest? Appreciate anything and everything
Last edited by Ed Janowsky; Nov 28, 2015 at 8:14 am
#3382
Join Date: Jul 2013
Posts: 1,784
Citi CSRs are clueless, and often make up their own explanations when they don't know the actual correct answer. Ignore anything they say that doesn't correlate with what you read on FT.
As you probably know you can only apply for one Citi card every 8 and 65 days. Assuming that both apps were not for Citi cards, I can guarantee that you were not denied for simply having applied to another bank that same day. Many of us have applied for several cards the same day, with the Citi app being the 3rd or 4th app of the day, and had no problem being approved.
You can call Recon again, and find out what the next CSR has to say. Or you can wait for the denial letter, which will be more informative.
#3383
Join Date: Jun 2012
Location: XNA
Programs: AA Gold, AS, HA, CX, AF, BA, UA, HH
Posts: 164
That happened a few times on my husband's cards. It is totally random. Chalk it up to the incompetency of Citi's IT. Lots of bugs some are trivial some are more critical - such as now I discover that a deleted payment account still shows up as eligible account for making direct deposit redemption on the Cash Back card. Citi SM reply said "the card requires additional reviews and it will send a MAIL detailing the outcome after further investigation..." The system design probably never take into consideration that people may close existing bank accounts that were used as payment accounts to Citi before!
On a side note, has your wife's latest card converted yet? DH's card opened on 11/03 used the pre-qual link instead of 4c and it is still a W. Citi does agree to add additional 10K to match the 60K offer. 2nd statement closes on Dec 13. We will see.
On a side note, has your wife's latest card converted yet? DH's card opened on 11/03 used the pre-qual link instead of 4c and it is still a W. Citi does agree to add additional 10K to match the 60K offer. 2nd statement closes on Dec 13. We will see.
#3384
Join Date: Nov 2015
Posts: 2
Just send them a secure message with a link/URL to one their own 50K public offers like this one.
#3385
Join Date: May 2011
Programs: Spg Gold, Hilton Diamond, Hyatt Diamond
Posts: 1,578
That happened a few times on my husband's cards. It is totally random. Chalk it up to the incompetency of Citi's IT. Lots of bugs some are trivial some are more critical - such as now I discover that a deleted payment account still shows up as eligible account for making direct deposit redemption on the Cash Back card. Citi SM reply said "the card requires additional reviews and it will send a MAIL detailing the outcome after further investigation..." The system design probably never take into consideration that people may close existing bank accounts that were used as payment accounts to Citi before!
On a side note, has your wife's latest card converted yet? DH's card opened on 11/03 used the pre-qual link instead of 4c and it is still a W. Citi does agree to add additional 10K to match the 60K offer. 2nd statement closes on Dec 13. We will see.
On a side note, has your wife's latest card converted yet? DH's card opened on 11/03 used the pre-qual link instead of 4c and it is still a W. Citi does agree to add additional 10K to match the 60K offer. 2nd statement closes on Dec 13. We will see.
How did you get Citi to match to 60K offer . Via SM or by phone. I have a new Citi AA approved that I applied using pre-qual link 10 days ago sitting in my mailbox back home .
I will be back NYC Dec 15 and what's the best way to ask for the match when I
get the card in hand ?
Thanks
#3386
Join Date: Sep 2013
Posts: 39
I applied for the Citi Platinum Select card, received the mileage bonus, and reduced my credit limit to $2,000. Is there any reason to keep this card open?
Thanks
Thanks
#3388
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,763
another card from Citi or different bank? If it is citi's then you violate the Citicard app rule. If it is another bank, no, it should not be the case for instant denial.
#3389
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,763
Hi Happy ,
How did you get Citi to match to 60K offer . Via SM or by phone. I have a new Citi AA approved that I applied using pre-qual link 10 days ago sitting in my mailbox back home .
I will be back NYC Dec 15 and what's the best way to ask for the match when I
get the card in hand ?
Thanks
How did you get Citi to match to 60K offer . Via SM or by phone. I have a new Citi AA approved that I applied using pre-qual link 10 days ago sitting in my mailbox back home .
I will be back NYC Dec 15 and what's the best way to ask for the match when I
get the card in hand ?
Thanks
#3390
Join Date: Feb 2014
Location: YYC, SFO, OAK
Programs: AS MVP 75K, AA Platinum, IHG Platinum, Club Carlson Gold
Posts: 734
Applied and got approved for the Business 50K offer, but with a limit <$3k. Is it still possible to do the spend w/in the 1st statement cycle by spending close to the limit, paying it off immediately and spending more? Or by making a pre-payment?