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Citi Executive AA MasterCard [October 2013 - September 2014]

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Old Jan 24, 2014, 5:20 pm
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Last edit by: mia
The thread was split on September 24, 2014 for technical reasons. This version of the Wikipost is frozen as of that date. Please click HERE to read the newer posts and the most current Wikipost.
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For questions NOT related to the application process - such as experiences using benefits - refer to the AA forum thread on this card: AA Citibank Executive / AAdvantage World Elite MasterCard (Master Thread)

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer for some Citi cards. [B]We do not know, and Citi has not indicated, how long these offers will last. Citi has left other offers alive for over a year beyond the 'apply by' date in the past. These links could be here all year or gone tomorrow. If the application loads, it is good, based on past Citi applications that survived past the landing page expiration, regardless of any posted or advertised 'apply by' date.

MOST CURRENT LINKS:

As of 8/19/14, the 60K+ links are no longer working, and give the following error:
A system error has caused a delay in processing your application. Please try again later.

[This link stopped working for a few days in July but seems to be working again] Many thanks to LM225 - Citi AA Executive Personal Mastercard, 100,000 miles after $10,000 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $200 in statement credits. $450 annual fee, not waived. Landing page no longer loads as of 6/24.


The landing page asks for a first and last name but the application loads with or without the landing page. This is a CHIP and Signature card. If you go through the landing page, please use any referral code given to you by an AC rep.

For alternate 100K links, see Post #6084. https://www.citicards.com/cards/acq/...&screenID=3001

Many thanks to lobo411 - Citi AA Executive Personal Mastercard, 75,000 miles after $7500 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $100 in statement credits. $450 annual fee, not waived. No landing page. This is a CHIP and Signature card. Bonus confirmed in posts 136 and 142. Still working: There is also a public version of this offer Citi AA Mastercard, 75,000 miles, Landing page available here. HT Belllaaa.

Many thanks to cerealmarketer - Citi AA Executive Personal Mastercard, 60,000 miles after $5k spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests. $450 annual fee, not waived. Landing page available here. This is a CHIP and Signature card. Landing page for 60K for $5K, with $100 statement credit and application.

Current 50K public offer: (Be carefull this link is showing as 30k in citi system, use other link for 50k) Landing page for 50K for $5K spending, no statement credit and application.

New 50k offer:
Landing page for New 50K for $5K spending, no statement credit - Application Link WARNING: This landing page contains the following in the Footnotes: "American Airlines AAdvantageŽ bonus miles are not available if you have had a Citi ExecutiveŽ / AAdvantageŽ World EliteTM MasterCardŽ opened or closed in the past 18 months." But the app link directly following it goes to a totally different app page, which is reported to be working as usual.


EXPEDITED SHIPPING
While reconsideration/application reps do not seem to be aware of this, these cards are expedited and usually arrive 1-2 days after approval.The CSR will not take a request to expedite the card.

Who is eligible for this card? Anyone as long as you can be approved for the minimum $5K credit line, subject to the standard Citi rules of 1 Citi app or card of any kind per 8 days and 2 Citi cards or apps of any kind per 65 days. It is always advisable to wait 65 days from any type of Citi denial before applying for another Citi card. Many have reported getting approved for this card in spite of having several open AA cards over the past year as well as having previously had this card.

Not sure about the 8 and 65 day rules? If your most recent application for any Citi card is less than click here - 8 days ago, you need to wait. Also, if your previous (second-to-last) Citi application is less than click here - 65 days ago, you need to wait. These are not rules published or known by Citi CSRs but rather based on thousands of Citi card applications and datapoints across several threads.

This card can be churned. Recent datapoints concerning multiple Executive cards include posts 917, 1059 and starting at 1365. For in-depth datapoints and advice on churning Citi cards, read and study the extensive wiki posts in the HH thread and the AA Plat/gold thread. Click the plus on the right hand side of the wiki if you do not see the wiki text. Datapoints for bonus points posting on multiple cards include post 2579.


Getting around the $450 annual fee: Some have been able to meet the spending requirement before the first statement posts and then cancel and have the fee refunded after the miles post. Details and datapoints include starting at post 74. T&C state that the card must be cancelled within 30 days of the fee posting to get it refunded. Potential problems with this plans include a very short (1 week or less) first "month" as well as delays in miles posting which have been reported by several FTers here http://www.flyertalk.com/forum/credi...ost-first.html. YMMV. If paying $250-$450 for a year's access to Admirals Clubs and the 60K-100K miles is a deal breaker, this card may not be for you.

Once you cancel the card (within the 37 day window of AF posting) the refund will post on the account between 1-3 business days.

Retention Bonus Offers: User have been offered the following retention bonus offers when calling to cancel the card:

- 5,000 points + $100 credit with $1,500 spend per month for 3 months 5333
- 2 additional club member passes 6862
- 1,000 bonus miles each month for 16 month, min $1k spend/month 6862

Already a member? If you already purchased an AC membership (for example, using the credit from Amex Plat) and apply and are approved for this card, AA will refund you the pro-rated AF from any time left on your membership.

When do miles post? Usually a few days after your statement closes. In some cases your statement will show the correct miles earned but will show 0 miles reported to AA. In this case see this thread.

Please post more experiences about cancelling to avoid the $450 fee


Helpful points from post #3794 and others, especially for those new to Citi:
1) Citi CSRs are clueless, so disregard everything they say that seems to contradict anything you have read on F/T. And take everything else with a big grain of salt. I was told 3 times VERY CLEARLY "You will not got your annual fee refunded" while I was cancelling, but I did get it.

2a) With Citi, if you are approved for a card, and meet the minimum spend requirement, you will get the bonus listed for the offer you applied for. Every time ! Unlike Chase or AMEX, who will send you a card, wait for you to pay the fee and spend, and then say "sorry, you don't qualify for a bonus". If Citi doesn't intend to give you the bonus, they will just deny your app. They won't even do a pull, they will just instantly deny your app. If they send you the card, and you meet the spend on time, you will get the bonus. My attorney insists I add "that could change tomorrow", but from the Big Bang thru today, that has always been true.

2b) Another helpful post discussing timeframe for meeting min spend: 6279

3) Any expectation that Citi will do things that make sense is just plain silly. They won't.

Citibank Contacts/Resources
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 – General Personal Application Inquiries with live rep
  • (866) 606-2787 – General Application and Account Questions with live rep
  • (888) 201-4523 – Application status
  • (866) 606-2961 – Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117
Admiral Club Access: You do not need to be flying AA that particular day of travel. (Ex: you're flying DL on the day of travel...you could still enter the AC lounge, even though you're not on an AA flight that day.) Beware, though, that individual lounges have individual rules (see the link below). Alternate rules usually come w/ Qantas lounges, not AA lounges. Furthermore, AC access "comes with" US Air access (19 locations). An authorized user does not have AC access unless they are with the primary card holder. The authorized user's card will have the "Admiral Club" language omitted from the back of their card.

For reference, an AC lounge list: http://www.aa.com/i18n/travelInforma...#admirals-club
For questions and discussions on lounge access: Help Desk: Lounge Access and Lounge Access Rules

$200 Statement Credit on any purchase:

Multiple datapoints within this thread as well as multiple confirmations from CSRs say that the $200 statement credit is for any purchase.

Also, please note that these cards do not include the 10% miles rebate offered by some other Citi AA products.

What about the EQM? AA tracks your miles earned on Executive card(s) and adds 10K Elite Qualifying Miles to your EQM balance once you earn 40,000 miles during a calendar year on Executive card(s). Any number of Executive cards can add up to the 40K, and you cannot earn more than 10K EQM each year. No redeemable miles are added, and this is of no consequence or value unless you will also earn at least 15K additional EQM in a given year by flying and 10K will bump you up to the next status level.

Direct phone number to Citi Fraud Prevention department: +18664705331

Concierge service enrollment (allows for electronic requests). Concierge number is +18778812668

Here are the minimum credit limit required amounts in order to keep an account open (for purposes of new card applications and reconsiderations)
Citi Amex 1k (likely citi gold as well)
Citi Visa signature/world MasterCard 3k
Citi World elite Mastercards (including exec) 5k


Advice to those new to citi American Airlines cards,

If you are just starting out please apply and use the lower level citi AA card for a while before moving on to this thread and card. This will help you in the long run in more ways than one. Most of us here have opened and used lower level AA cards before moving on to this thread and card
Also,
Check out this thread
http://www.flyertalk.com/forum/citi-...ost-first.html
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Citi Executive AA MasterCard [October 2013 - September 2014]

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Old Aug 5, 2014, 7:28 pm
  #8461  
 
Join Date: Jan 2000
Location: fort worth, texas
Posts: 946
Originally Posted by GreatSam
The 60K landing page says:
*This CitiŽ / AAdvantageŽ card offer is only valid for new applicants for a CitiŽ / AAdvantageŽ account pursuant to this offer and excludes prior CitiŽ / AAdvantageŽ credit cardmembers and any other CitiŽ / AAdvantageŽ credit cards offered

so not churnable?
I wouldn't worry about. 2 members of family have gotten both of these approved within the week despite gobs of 100k's before. Unlike Amex or Chase, with Citi if you get approved for a card, you'll get the offer you signed up for.
teammjs is offline  
Old Aug 5, 2014, 8:12 pm
  #8462  
 
Join Date: Jan 2014
Posts: 1,269
Originally Posted by geclub1
It can certainly be read that way.
The Citi Hilton HHonors card T&C say "This offer is only valid for new accounts." But it's been churnable forever.
LWT3 is offline  
Old Aug 5, 2014, 8:48 pm
  #8463  
 
Join Date: Apr 2014
Location: ORD
Programs: AAdvantage, UA, Avios
Posts: 637
Originally Posted by GreatSam
The 60K landing page says:
*This CitiŽ / AAdvantageŽ card offer is only valid for new applicants for a CitiŽ / AAdvantageŽ account pursuant to this offer and excludes prior CitiŽ / AAdvantageŽ credit cardmembers and any other CitiŽ / AAdvantageŽ credit cards offered

so not churnable?
see wiki
starbuk is offline  
Old Aug 5, 2014, 10:42 pm
  #8464  
 
Join Date: Apr 2010
Location: SFO
Programs: OZ *G; HH Diamond;
Posts: 1,644
Originally Posted by kevie4
Hello everyone,

I just wanted to add my experience so far and hopefully receive either feedback or provide some supportive insight for others going through the same or similar process.

I applied for the 75k offer on 8/1 and was approved. I then called in and requested an upgrade to the 100k offer. Today is 8/5 and I was told that the request was declined. I then spoke with a supervisor and was told that if I send in a copy of the offer with my personal info and the account number via fax, it would be approved (can be from multiple sources, doesn't have to have my name specifically on it). He mentioned that the only requirements is that there is an offer and there needs to be an audit trail.

HOWEVER,

I just called to verify that the fax was received and was told that it would take about 1-2 days for it to be put into their system. Now, the account representative told me that they have been told that only 100k offers with the person's name on it would be accepted and just a 100k offer pamphlet or an online offer would not suffice. Of course, those are two conflicting answers and I am hoping that it is accepted as the supervisor had told me.

So my question would be this: I never received an offer specifically with my name on it. Would there be another way to increase the chances for the 100k request to be approved?
You are toast. 100K offer officially expired long ago. Chase does this messy match. Citi is different. Do not use Chase methodology to play Citi.
geclub1 is offline  
Old Aug 5, 2014, 11:20 pm
  #8465  
 
Join Date: Aug 2014
Posts: 4
Originally Posted by geclub1
You are toast. 100K offer officially expired long ago. Chase does this messy match. Citi is different. Do not use Chase methodology to play Citi.
Ah, well the fax has already been sent off and I will call back in a week. The supervisor did offer me 10k miles to offset the confusion. Do you think that is pretty good or is there another form of compensation that Citi usually gives out that I should be listening for?
kevie4 is offline  
Old Aug 5, 2014, 11:37 pm
  #8466  
 
Join Date: May 2014
Posts: 571
Originally Posted by kevie4
Ah, well the fax has already been sent off and I will call back in a week. The supervisor did offer me 10k miles to offset the confusion. Do you think that is pretty good or is there another form of compensation that Citi usually gives out that I should be listening for?
Sounds like you're working this better than anyone else here. Just let us know how it goes.
carpentry4thought is offline  
Old Aug 6, 2014, 5:43 am
  #8467  
 
Join Date: May 2014
Location: Central VA/LYH/ROA
Programs: BA, AA, SPG, HLTN, ETC
Posts: 365
Well - your 75k miles bonus...plus the extra 10k...plus the 8k or so probably made meeting the bonus....that puts you at like 93k-95k...personally...I wouldn't push it anymore....that isnt a bad pull at all considering as of right now the 75k link no longer even works anymore at all.
air360 is offline  
Old Aug 6, 2014, 8:25 am
  #8468  
 
Join Date: May 2009
Posts: 16
Originally Posted by thatguy47
Me too...
thumbs up for me as well if this works
skisteven1 is offline  
Old Aug 6, 2014, 8:40 am
  #8469  
 
Join Date: Apr 2014
Posts: 78
Great planning: We have a big tuition bill due this week so we got my wife her first Exec card!

Not-as-great planning: Stalled doing this, so it's only the 75K version.

Really-not-so-great planning: I hadn't thought to check, but the college charges a 3% 'convenience fee' for paying with a credit card.

So we're going ahead with this installment, and wife will cancel the card as soon as this charge is through, paid, and the miles counted up. That'll be a few hundred dollars in extra charges, which is worth it for the roughly 90K miles, assuming we can get the annual fee back.

However putting the tuition on the card just for the miles (without the 75K bonus) doesn't add up, unfortunately...and we actually have a SECOND tuition bill due a few weeks later, then payments in the spring as well. Not to mention next year!

Oh well, maybe the 100K will magically reappear someday. I'm about to complete my second 100K card, wife got the one 75K, and if that's all we can squeeze this deal for, we are still pretty happy.

Last edited by chicagoal; Aug 6, 2014 at 8:55 am
chicagoal is offline  
Old Aug 6, 2014, 8:53 am
  #8470  
Moderator: Travel Buzz
 
Join Date: Aug 2012
Location: Sunny San Diego
Posts: 3,099
Originally Posted by chicagoal



Oh well, maybe the 100K will magically reappear someday. I'm about to complete my second 100K card, wife got the one 75K, and if that's all we can squeeze this deal for, we are still pretty happy.
I wouldn't count on a 100K offer reappearing in the near future. These offers show up randomly and there is no predicting when where or why. It does seem, though, as the charts increase and a 50K offer becomes harder to redeem, that the carrot on the stick might need to be a bit bigger to entice the average credit card holder to sign up. So maybe bigger offers will become the norm, as the points needed for trips just keep going up, up, up. The merger and Barclays cards may have been decisive factors for Citi boosting the number of card holders this year.


On other note...MMS today noted that Citi card fees are prorated according to the cancellation date. That would take the pressure off of the 37 day window. Anybody had any luck with that?
StartinSanDiego is offline  
Old Aug 6, 2014, 9:15 am
  #8471  
 
Join Date: Apr 2014
Location: ORD
Programs: AAdvantage, UA, Avios
Posts: 637
Originally Posted by StartinSanDiego
I wouldn't count on a 100K offer reappearing in the near future. These offers show up randomly and there is no predicting when where or why. It does seem, though, as the charts increase and a 50K offer becomes harder to redeem, that the carrot on the stick might need to be a bit bigger to entice the average credit card holder to sign up. So maybe bigger offers will become the norm, as the points needed for trips just keep going up, up, up. The merger and Barclays cards may have been decisive factors for Citi boosting the number of card holders this year.


On other note...MMS today noted that Citi card fees are prorated according to the cancellation date. That would take the pressure off of the 37 day window. Anybody had any luck with that?
You will only get a refund of any type on this card if you cancel within 37 days of it posting.
starbuk is offline  
Old Aug 6, 2014, 10:39 am
  #8472  
 
Join Date: Oct 2011
Location: North Carolina
Posts: 613
Originally Posted by starbuk
You will only get a refund of any type on this card if you cancel within 37 days of it posting.
Wrong. Just received prorated refunds for Hilton Reserve and Citi Expedia.

I would not bet on getting a prorated refund on the Executive card.
JATR4 is offline  
Old Aug 6, 2014, 11:34 am
  #8473  
 
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Originally Posted by JATR4
Wrong. Just received prorated refunds for Hilton Reserve and Citi Expedia.

I would not bet on getting a prorated refund on the Executive card.
Been well known for a while now: You can get a prorated refund on most Citi ccs, but only within the 37 day window for the AA EXEC.
Brugge is offline  
Old Aug 6, 2014, 11:37 am
  #8474  
 
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Originally Posted by chicagoal
Great planning: We have a big tuition bill due this week so we got my wife her first Exec card!

Not-as-great planning: Stalled doing this, so it's only the 75K version.

Really-not-so-great planning: I hadn't thought to check, but the college charges a 3% 'convenience fee' for paying with a credit card.

So we're going ahead with this installment, and wife will cancel the card as soon as this charge is through, paid, and the miles counted up. That'll be a few hundred dollars in extra charges, which is worth it for the roughly 90K miles, assuming we can get the annual fee back.

However putting the tuition on the card just for the miles (without the 75K bonus) doesn't add up, unfortunately...and we actually have a SECOND tuition bill due a few weeks later, then payments in the spring as well. Not to mention next year!
Check and see if Evolve has your tuition payee listed, in which case you can buy OV cards with your EXEC cc, and use them on evolve for no extra fee as long as you avoid the "express payment".

http://www.flyertalk.com/forum/manuf...money-139.html
Brugge is offline  
Old Aug 6, 2014, 12:27 pm
  #8475  
 
Join Date: Oct 2011
Location: North Carolina
Posts: 613
Originally Posted by Brugge
Been well known for a while now: You can get a prorated refund on most Citi ccs, but only within the 37 day window for the AA EXEC.
Probably true, but is there anyone who has closed an Executive card after 37 days? If not it may be YMMV.

Again, I would not expect a refund on the Executive card after 37 days.
JATR4 is offline  


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