Jan 24, 2014, 5:20 pm
Last edit by: mia
The thread was split on September 24, 2014 for technical reasons. This version of the Wikipost is frozen as of that date. Please click HERE to read the newer posts and the most current Wikipost.
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For questions NOT related to the application process - such as experiences using benefits - refer to the AA forum thread on this card: AA Citibank Executive / AAdvantage World Elite MasterCard (Master Thread)
Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer for some Citi cards. [B]We do not know, and Citi has not indicated, how long these offers will last. Citi has left other offers alive for over a year beyond the 'apply by' date in the past. These links could be here all year or gone tomorrow. If the application loads, it is good, based on past Citi applications that survived past the landing page expiration, regardless of any posted or advertised 'apply by' date.
MOST CURRENT LINKS:
As of 8/19/14, the 60K+ links are no longer working, and give the following error:
[This link stopped working for a few days in July but seems to be working again] Many thanks to LM225 - Citi AA Executive Personal Mastercard, 100,000 miles after $10,000 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $200 in statement credits. $450 annual fee, not waived. Landing page no longer loads as of 6/24.
The landing page asks for a first and last name but the application loads with or without the landing page. This is a CHIP and Signature card. If you go through the landing page, please use any referral code given to you by an AC rep.
For alternate 100K links, see Post #6084. https://www.citicards.com/cards/acq/...&screenID=3001
Many thanks to lobo411 - Citi AA Executive Personal Mastercard, 75,000 miles after $7500 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $100 in statement credits. $450 annual fee, not waived. No landing page. This is a CHIP and Signature card. Bonus confirmed in posts 136 and 142. Still working: There is also a public version of this offer Citi AA Mastercard, 75,000 miles, Landing page available here. HT Belllaaa.
Many thanks to cerealmarketer - Citi AA Executive Personal Mastercard, 60,000 miles after $5k spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests. $450 annual fee, not waived. Landing page available here. This is a CHIP and Signature card. Landing page for 60K for $5K, with $100 statement credit and application.
Current 50K public offer: (Be carefull this link is showing as 30k in citi system, use other link for 50k) Landing page for 50K for $5K spending, no statement credit and application.
New 50k offer:
Landing page for New 50K for $5K spending, no statement credit - Application Link WARNING: This landing page contains the following in the Footnotes: "American Airlines AAdvantage® bonus miles are not available if you have had a Citi Executive® / AAdvantage® World EliteTM MasterCard® opened or closed in the past 18 months." But the app link directly following it goes to a totally different app page, which is reported to be working as usual.
EXPEDITED SHIPPING
While reconsideration/application reps do not seem to be aware of this, these cards are expedited and usually arrive 1-2 days after approval.The CSR will not take a request to expedite the card.
Who is eligible for this card? Anyone as long as you can be approved for the minimum $5K credit line, subject to the standard Citi rules of 1 Citi app or card of any kind per 8 days and 2 Citi cards or apps of any kind per 65 days. It is always advisable to wait 65 days from any type of Citi denial before applying for another Citi card. Many have reported getting approved for this card in spite of having several open AA cards over the past year as well as having previously had this card.
Not sure about the 8 and 65 day rules? If your most recent application for any Citi card is less than click here - 8 days ago, you need to wait. Also, if your previous (second-to-last) Citi application is less than click here - 65 days ago, you need to wait. These are not rules published or known by Citi CSRs but rather based on thousands of Citi card applications and datapoints across several threads.
This card can be churned. Recent datapoints concerning multiple Executive cards include posts 917, 1059 and starting at 1365. For in-depth datapoints and advice on churning Citi cards, read and study the extensive wiki posts in the HH thread and the AA Plat/gold thread. Click the plus on the right hand side of the wiki if you do not see the wiki text. Datapoints for bonus points posting on multiple cards include post 2579.
Getting around the $450 annual fee: Some have been able to meet the spending requirement before the first statement posts and then cancel and have the fee refunded after the miles post. Details and datapoints include starting at post 74. T&C state that the card must be cancelled within 30 days of the fee posting to get it refunded. Potential problems with this plans include a very short (1 week or less) first "month" as well as delays in miles posting which have been reported by several FTers here http://www.flyertalk.com/forum/credi...ost-first.html. YMMV. If paying $250-$450 for a year's access to Admirals Clubs and the 60K-100K miles is a deal breaker, this card may not be for you.
Once you cancel the card (within the 37 day window of AF posting) the refund will post on the account between 1-3 business days.
Retention Bonus Offers: User have been offered the following retention bonus offers when calling to cancel the card:
- 5,000 points + $100 credit with $1,500 spend per month for 3 months 5333
- 2 additional club member passes 6862
- 1,000 bonus miles each month for 16 month, min $1k spend/month 6862
Already a member? If you already purchased an AC membership (for example, using the credit from Amex Plat) and apply and are approved for this card, AA will refund you the pro-rated AF from any time left on your membership.
When do miles post? Usually a few days after your statement closes. In some cases your statement will show the correct miles earned but will show 0 miles reported to AA. In this case see this thread.
Please post more experiences about cancelling to avoid the $450 fee
Helpful points from post #3794 and others, especially for those new to Citi:
1) Citi CSRs are clueless, so disregard everything they say that seems to contradict anything you have read on F/T. And take everything else with a big grain of salt. I was told 3 times VERY CLEARLY "You will not got your annual fee refunded" while I was cancelling, but I did get it.
2a) With Citi, if you are approved for a card, and meet the minimum spend requirement, you will get the bonus listed for the offer you applied for. Every time ! Unlike Chase or AMEX, who will send you a card, wait for you to pay the fee and spend, and then say "sorry, you don't qualify for a bonus". If Citi doesn't intend to give you the bonus, they will just deny your app. They won't even do a pull, they will just instantly deny your app. If they send you the card, and you meet the spend on time, you will get the bonus. My attorney insists I add "that could change tomorrow", but from the Big Bang thru today, that has always been true.
2b) Another helpful post discussing timeframe for meeting min spend: 6279
3) Any expectation that Citi will do things that make sense is just plain silly. They won't.
Admiral Club Access: You do not need to be flying AA that particular day of travel. (Ex: you're flying DL on the day of travel...you could still enter the AC lounge, even though you're not on an AA flight that day.) Beware, though, that individual lounges have individual rules (see the link below). Alternate rules usually come w/ Qantas lounges, not AA lounges. Furthermore, AC access "comes with" US Air access (19 locations). An authorized user does not have AC access unless they are with the primary card holder. The authorized user's card will have the "Admiral Club" language omitted from the back of their card.
For reference, an AC lounge list: http://www.aa.com/i18n/travelInforma...#admirals-club
For questions and discussions on lounge access: Help Desk: Lounge Access and Lounge Access Rules
$200 Statement Credit on any purchase:
Multiple datapoints within this thread as well as multiple confirmations from CSRs say that the $200 statement credit is for any purchase.
Also, please note that these cards do not include the 10% miles rebate offered by some other Citi AA products.
What about the EQM? AA tracks your miles earned on Executive card(s) and adds 10K Elite Qualifying Miles to your EQM balance once you earn 40,000 miles during a calendar year on Executive card(s). Any number of Executive cards can add up to the 40K, and you cannot earn more than 10K EQM each year. No redeemable miles are added, and this is of no consequence or value unless you will also earn at least 15K additional EQM in a given year by flying and 10K will bump you up to the next status level.
Direct phone number to Citi Fraud Prevention department: +18664705331
Concierge service enrollment (allows for electronic requests). Concierge number is +18778812668
Here are the minimum credit limit required amounts in order to keep an account open (for purposes of new card applications and reconsiderations)
Citi Amex 1k (likely citi gold as well)
Citi Visa signature/world MasterCard 3k
Citi World elite Mastercards (including exec) 5k
Advice to those new to citi American Airlines cards,
If you are just starting out please apply and use the lower level citi AA card for a while before moving on to this thread and card. This will help you in the long run in more ways than one. Most of us here have opened and used lower level AA cards before moving on to this thread and card
Also,
Check out this thread
http://www.flyertalk.com/forum/citi-...ost-first.html
-----------------------------------
For questions NOT related to the application process - such as experiences using benefits - refer to the AA forum thread on this card: AA Citibank Executive / AAdvantage World Elite MasterCard (Master Thread)
Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer for some Citi cards. [B]We do not know, and Citi has not indicated, how long these offers will last. Citi has left other offers alive for over a year beyond the 'apply by' date in the past. These links could be here all year or gone tomorrow. If the application loads, it is good, based on past Citi applications that survived past the landing page expiration, regardless of any posted or advertised 'apply by' date.
MOST CURRENT LINKS:
As of 8/19/14, the 60K+ links are no longer working, and give the following error:
A system error has caused a delay in processing your application. Please try again later.
[This link stopped working for a few days in July but seems to be working again] Many thanks to LM225 - Citi AA Executive Personal Mastercard, 100,000 miles after $10,000 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $200 in statement credits. $450 annual fee, not waived. Landing page no longer loads as of 6/24.
Current 50K public offer: (Be carefull this link is showing as 30k in citi system, use other link for 50k) Landing page for 50K for $5K spending, no statement credit and application.
New 50k offer:
Landing page for New 50K for $5K spending, no statement credit - Application Link WARNING: This landing page contains the following in the Footnotes: "American Airlines AAdvantage® bonus miles are not available if you have had a Citi Executive® / AAdvantage® World EliteTM MasterCard® opened or closed in the past 18 months." But the app link directly following it goes to a totally different app page, which is reported to be working as usual.
EXPEDITED SHIPPING
While reconsideration/application reps do not seem to be aware of this, these cards are expedited and usually arrive 1-2 days after approval.The CSR will not take a request to expedite the card.
Who is eligible for this card? Anyone as long as you can be approved for the minimum $5K credit line, subject to the standard Citi rules of 1 Citi app or card of any kind per 8 days and 2 Citi cards or apps of any kind per 65 days. It is always advisable to wait 65 days from any type of Citi denial before applying for another Citi card. Many have reported getting approved for this card in spite of having several open AA cards over the past year as well as having previously had this card.
Not sure about the 8 and 65 day rules? If your most recent application for any Citi card is less than click here - 8 days ago, you need to wait. Also, if your previous (second-to-last) Citi application is less than click here - 65 days ago, you need to wait. These are not rules published or known by Citi CSRs but rather based on thousands of Citi card applications and datapoints across several threads.
This card can be churned. Recent datapoints concerning multiple Executive cards include posts 917, 1059 and starting at 1365. For in-depth datapoints and advice on churning Citi cards, read and study the extensive wiki posts in the HH thread and the AA Plat/gold thread. Click the plus on the right hand side of the wiki if you do not see the wiki text. Datapoints for bonus points posting on multiple cards include post 2579.
Getting around the $450 annual fee: Some have been able to meet the spending requirement before the first statement posts and then cancel and have the fee refunded after the miles post. Details and datapoints include starting at post 74. T&C state that the card must be cancelled within 30 days of the fee posting to get it refunded. Potential problems with this plans include a very short (1 week or less) first "month" as well as delays in miles posting which have been reported by several FTers here http://www.flyertalk.com/forum/credi...ost-first.html. YMMV. If paying $250-$450 for a year's access to Admirals Clubs and the 60K-100K miles is a deal breaker, this card may not be for you.
Once you cancel the card (within the 37 day window of AF posting) the refund will post on the account between 1-3 business days.
Retention Bonus Offers: User have been offered the following retention bonus offers when calling to cancel the card:
- 5,000 points + $100 credit with $1,500 spend per month for 3 months 5333
- 2 additional club member passes 6862
- 1,000 bonus miles each month for 16 month, min $1k spend/month 6862
Already a member? If you already purchased an AC membership (for example, using the credit from Amex Plat) and apply and are approved for this card, AA will refund you the pro-rated AF from any time left on your membership.
When do miles post? Usually a few days after your statement closes. In some cases your statement will show the correct miles earned but will show 0 miles reported to AA. In this case see this thread.
Please post more experiences about cancelling to avoid the $450 fee
Helpful points from post #3794 and others, especially for those new to Citi:
1) Citi CSRs are clueless, so disregard everything they say that seems to contradict anything you have read on F/T. And take everything else with a big grain of salt. I was told 3 times VERY CLEARLY "You will not got your annual fee refunded" while I was cancelling, but I did get it.
2a) With Citi, if you are approved for a card, and meet the minimum spend requirement, you will get the bonus listed for the offer you applied for. Every time ! Unlike Chase or AMEX, who will send you a card, wait for you to pay the fee and spend, and then say "sorry, you don't qualify for a bonus". If Citi doesn't intend to give you the bonus, they will just deny your app. They won't even do a pull, they will just instantly deny your app. If they send you the card, and you meet the spend on time, you will get the bonus. My attorney insists I add "that could change tomorrow", but from the Big Bang thru today, that has always been true.
2b) Another helpful post discussing timeframe for meeting min spend: 6279
3) Any expectation that Citi will do things that make sense is just plain silly. They won't.
Citibank Contacts/Resources
- Application status: https://www.accountonline.com/cards/...?screenID=3187
- (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
- (800) 763-9795 – General Personal Application Inquiries with live rep
- (866) 606-2787 – General Application and Account Questions with live rep
- (888) 201-4523 – Application status
- (866) 606-2961 – Reconsideration Line.
- Twitter : @AskCiti. Very powerful tool.
- Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117
For reference, an AC lounge list: http://www.aa.com/i18n/travelInforma...#admirals-club
For questions and discussions on lounge access: Help Desk: Lounge Access and Lounge Access Rules
$200 Statement Credit on any purchase:
Multiple datapoints within this thread as well as multiple confirmations from CSRs say that the $200 statement credit is for any purchase.
Also, please note that these cards do not include the 10% miles rebate offered by some other Citi AA products.
What about the EQM? AA tracks your miles earned on Executive card(s) and adds 10K Elite Qualifying Miles to your EQM balance once you earn 40,000 miles during a calendar year on Executive card(s). Any number of Executive cards can add up to the 40K, and you cannot earn more than 10K EQM each year. No redeemable miles are added, and this is of no consequence or value unless you will also earn at least 15K additional EQM in a given year by flying and 10K will bump you up to the next status level.
Direct phone number to Citi Fraud Prevention department: +18664705331
Concierge service enrollment (allows for electronic requests). Concierge number is +18778812668
Here are the minimum credit limit required amounts in order to keep an account open (for purposes of new card applications and reconsiderations)
Citi Amex 1k (likely citi gold as well)
Citi Visa signature/world MasterCard 3k
Citi World elite Mastercards (including exec) 5k
Advice to those new to citi American Airlines cards,
If you are just starting out please apply and use the lower level citi AA card for a while before moving on to this thread and card. This will help you in the long run in more ways than one. Most of us here have opened and used lower level AA cards before moving on to this thread and card
Also,
Check out this thread
http://www.flyertalk.com/forum/citi-...ost-first.html
Citi Executive AA MasterCard [October 2013 - September 2014]
Feb 1, 2014, 8:35 am
#961
Join Date: Feb 2013
Location: DCA
Posts: 7,769
Idk why anyone would cancel this. Assuming the $200 statement credit somehow materializes, $250 for lounge access alone is a good deal. Certainly cheaper than an AC membership.
Feb 1, 2014, 8:39 am
#962
Join Date: Feb 2014
Posts: 4
Applied online and had to call in. Placed on hold for 2 minutes and approved for 15.5k loc. 740 fico, 1st AA/Citi card. Only other app this yr was CSP two weeks ago.
Thanks for everyone's input and links. Plan on using these pts for honeymoon to Hawaii!
Thanks for everyone's input and links. Plan on using these pts for honeymoon to Hawaii!
Feb 1, 2014, 8:42 am
#963
Join Date: Feb 2013
Location: San Antonio
Programs: AS MVP
Posts: 2,276
Why anyone would want to cancel (or not) is completely beside the point. Some of us live in cities without any club and/or would have very little to no opportunity to use the club access within the next year. What does seem to be relevant is datapoints on the possibility of canceling and/or churning for anyone who does want to. The wiki points to one of the first posts on it (#75). If you are interested in canceling start there and read a couple of pages.
Feb 1, 2014, 8:54 am
#964
Join Date: Oct 2010
Location: LAX
Programs: AA, BA, UAL, DL
Posts: 67
Data point: Just completed AoR w/ 6 cards including Citi Hilton a couple weeks ago. 2 of the cards were Barclay's (TU) so I knew I didn't have 6 EXP pulls yet. 10 days after AoR, applied for this 100 exec offer via the link in the wiki. Got pending notice online, called in and they didn't ask for anything, just confirmed it was pending and I'd have to wait for a couple days. This was Friday afternoon. I called back again just in case that CSR was too lazy to process my app, but heard the same from the next CSR. She said I'd get a notice in the mail. Was concerned that this meant I would not be approved. Checked online status early the next morning, Saturday, showed approved $5k.
Already have Citi Professional Cash and Citi TY cards that are many years old, in addition to recent Citi Hilton. Had 50k Personal and Biz Citi AA cards 2 years ago, but long since cancelled. OK credit with a couple bad marks. Good luck!
Already have Citi Professional Cash and Citi TY cards that are many years old, in addition to recent Citi Hilton. Had 50k Personal and Biz Citi AA cards 2 years ago, but long since cancelled. OK credit with a couple bad marks. Good luck!
Feb 1, 2014, 9:05 am
#965
Join Date: Jun 2011
Programs: Hyatt Gold Passport Platinum, HHonors Diamond, SPG Platinum
Posts: 82
Data point:
1/28: Applied online and was asked to call; called three times but each time was told system was down and to call back in 24-48 hours
1/29: Called in the morning and had to move CL from another Citi AA card, was told everything looked good but needed to wait 24-48 hours for final approval; called again in the afternoon and was informed application had been approved
1/31: Received a congratulations letter via UPS
2/1 (just now): Received the actual card in a thin envelope via FedEx; I guess some extra materials (the benefits guidebook) will arrive via USPS?
1/28: Applied online and was asked to call; called three times but each time was told system was down and to call back in 24-48 hours
1/29: Called in the morning and had to move CL from another Citi AA card, was told everything looked good but needed to wait 24-48 hours for final approval; called again in the afternoon and was informed application had been approved
1/31: Received a congratulations letter via UPS
2/1 (just now): Received the actual card in a thin envelope via FedEx; I guess some extra materials (the benefits guidebook) will arrive via USPS?
Feb 1, 2014, 9:27 am
#966
Join Date: Jul 2013
Posts: 1,872
I have both the Citi aadvantage Amex & visa personals from 2BM since Nov 2011.
Have the Citi Aadvantage visa biz since 2012. Got the Citi Aadvantage mastercard in July 2013.
Do I have a chance to get this executive aadvantage card now? Or chances are slim since I have 4 addvantage cards already?
In addition to the above, I have the 2 Citi Hilton honors card since early 2013 I think & the dividend mastercard since 2010.
Should I close one first and than apply for the new offer next day?
My wife has about the same citi cards & unlike before, she got rejected for citi aadvantage biz mastercard. They said she already has citi biz card.
Have the Citi Aadvantage visa biz since 2012. Got the Citi Aadvantage mastercard in July 2013.
Do I have a chance to get this executive aadvantage card now? Or chances are slim since I have 4 addvantage cards already?
In addition to the above, I have the 2 Citi Hilton honors card since early 2013 I think & the dividend mastercard since 2010.
Should I close one first and than apply for the new offer next day?
My wife has about the same citi cards & unlike before, she got rejected for citi aadvantage biz mastercard. They said she already has citi biz card.
Feb 1, 2014, 9:35 am
#967
Join Date: Feb 2013
Location: San Antonio
Programs: AS MVP
Posts: 2,276
I have both the Citi aadvantage Amex & visa personals from 2BM since Nov 2011.
Have the Citi Aadvantage visa biz since 2012. Got the Citi Aadvantage mastercard in July 2013.
Do I have a chance to get this executive aadvantage card now? Or chances are slim since I have 4 addvantage cards already?
In addition to the above, I have the 2 Citi Hilton honors card since early 2013 I think & the dividend mastercard since 2010.
Should I close one first and than apply for the new offer next day?
My wife has about the same citi cards & unlike before, she got rejected for citi aadvantage biz mastercard. They said she already has citi biz card.
Have the Citi Aadvantage visa biz since 2012. Got the Citi Aadvantage mastercard in July 2013.
Do I have a chance to get this executive aadvantage card now? Or chances are slim since I have 4 addvantage cards already?
In addition to the above, I have the 2 Citi Hilton honors card since early 2013 I think & the dividend mastercard since 2010.
Should I close one first and than apply for the new offer next day?
My wife has about the same citi cards & unlike before, she got rejected for citi aadvantage biz mastercard. They said she already has citi biz card.
Feb 1, 2014, 9:40 am
#968
Join Date: Jul 2013
Posts: 1,872
Nearly everyone in the same situation has been approved. Do not cancel any cards, they will allow you to move credit from them if needed. They closed one of my AA cards from July and moved the CL from it to my Exec card. I had opened 5 AA cards within the past 13 months when I got the Exec.
But her App for Citi biz MC got denied by citi reps and executive office because they said she already has Citi biz visa card and her reasons for applying didn't matter.
BTW,
There is $450 AF, you get $200 back but what to do about the $250 you lose in fees? I heared lounge access but is it unlimited lounge visits at any airport in the world? any restrictions? I feel like it is more of a 70k miles offer after paying the $250 in AF.
Feb 1, 2014, 9:43 am
#969
Join Date: Jan 2014
Posts: 11
Received approval shortly after link was posted. Got card in mail yesterday. Took it to CVS today to give it a spin. Worked flawlessly.
Tip: With this being a new card for most people you can call the number on the back and tell them you'd like to make a "Large purchase notification." This way you don't get flagged at CVS for fraud alert and have to deal with all that comes with that jazz.
Best of luck to everyone else!
Tip: With this being a new card for most people you can call the number on the back and tell them you'd like to make a "Large purchase notification." This way you don't get flagged at CVS for fraud alert and have to deal with all that comes with that jazz.
Best of luck to everyone else!
Feb 1, 2014, 9:45 am
#970
Join Date: Feb 2013
Location: San Antonio
Programs: AS MVP
Posts: 2,276
my wife's situation was same about me, never got denied by Citi before,
But her App for Citi biz MC got denied by citi reps and executive office because they said she already has Citi biz visa card and her reasons for applying didn't matter.
BTW,
There is $450 AF, you get $200 back but what to do about the $250 you lose in fees? I heared lounge access but is it unlimited lounge visits at any airport in the world? any restrictions?
But her App for Citi biz MC got denied by citi reps and executive office because they said she already has Citi biz visa card and her reasons for applying didn't matter.
BTW,
There is $450 AF, you get $200 back but what to do about the $250 you lose in fees? I heared lounge access but is it unlimited lounge visits at any airport in the world? any restrictions?
Feb 1, 2014, 9:47 am
#971
Join Date: Jul 2013
Posts: 1,872
Citi business is well documented to be fickle. Citi personal is generally not, as long as you follow the 8 and 65 day rules. The link to club access info is in the wiki - you basically get unlimited access to AA and US lounges and access to partner airline's lounges according to the rules of those partner lounges.
Feb 1, 2014, 9:54 am
#972
Join Date: Feb 2013
Location: San Antonio
Programs: AS MVP
Posts: 2,276
If paying $250-$450 for a year's access to Admirals Clubs and the 60K-100K miles is a deal breaker, this card may not be for you.
Feb 1, 2014, 10:06 am
#973
Join Date: Apr 2012
Location: Michigan
Programs: Hyatt Globalist
Posts: 503
Was approved on the morning of the 29th. Received the approval letter from UPS yesterday, and just now received an envelope from Fedex with the card. No "ornate" box, and hardly any documentation regarding the card or it's benefits. Any idea if this will be coming in the near future?
Feb 1, 2014, 10:08 am
#974
Join Date: Oct 2009
Location: RDU
Programs: AA,UA,DL; Hilton,Marriott
Posts: 26
I was approved after a call two nights ago, and moved some credit from my other AA card so I could get more than a $5700 limit. They told me that they have been so busy that the card probably won't come for 10 days, but maybe it will be sooner considering experiences posted here.
Feb 1, 2014, 10:36 am
#975
Join Date: Feb 2013
Location: MKE
Posts: 73
I received another SM concerning my request to reopen my card if they increase the bonus to 100k miles/$200 SC, and was told that a supervisor would have to approve, and that I would receive something in writing in 10-14 days. Not the greatest of outcomes, but not much else I can do since my 65 days are not up until the end of the month.