Jan 24, 2014, 5:20 pm
Last edit by: mia
The thread was split on September 24, 2014 for technical reasons. This version of the Wikipost is frozen as of that date. Please click HERE to read the newer posts and the most current Wikipost.
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For questions NOT related to the application process - such as experiences using benefits - refer to the AA forum thread on this card: AA Citibank Executive / AAdvantage World Elite MasterCard (Master Thread)
Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer for some Citi cards. [B]We do not know, and Citi has not indicated, how long these offers will last. Citi has left other offers alive for over a year beyond the 'apply by' date in the past. These links could be here all year or gone tomorrow. If the application loads, it is good, based on past Citi applications that survived past the landing page expiration, regardless of any posted or advertised 'apply by' date.
MOST CURRENT LINKS:
As of 8/19/14, the 60K+ links are no longer working, and give the following error:
[This link stopped working for a few days in July but seems to be working again] Many thanks to LM225 - Citi AA Executive Personal Mastercard, 100,000 miles after $10,000 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $200 in statement credits. $450 annual fee, not waived. Landing page no longer loads as of 6/24.
The landing page asks for a first and last name but the application loads with or without the landing page. This is a CHIP and Signature card. If you go through the landing page, please use any referral code given to you by an AC rep.
For alternate 100K links, see Post #6084. https://www.citicards.com/cards/acq/...&screenID=3001
Many thanks to lobo411 - Citi AA Executive Personal Mastercard, 75,000 miles after $7500 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $100 in statement credits. $450 annual fee, not waived. No landing page. This is a CHIP and Signature card. Bonus confirmed in posts 136 and 142. Still working: There is also a public version of this offer Citi AA Mastercard, 75,000 miles, Landing page available here. HT Belllaaa.
Many thanks to cerealmarketer - Citi AA Executive Personal Mastercard, 60,000 miles after $5k spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests. $450 annual fee, not waived. Landing page available here. This is a CHIP and Signature card. Landing page for 60K for $5K, with $100 statement credit and application.
Current 50K public offer: (Be carefull this link is showing as 30k in citi system, use other link for 50k) Landing page for 50K for $5K spending, no statement credit and application.
New 50k offer:
Landing page for New 50K for $5K spending, no statement credit - Application Link WARNING: This landing page contains the following in the Footnotes: "American Airlines AAdvantage® bonus miles are not available if you have had a Citi Executive® / AAdvantage® World EliteTM MasterCard® opened or closed in the past 18 months." But the app link directly following it goes to a totally different app page, which is reported to be working as usual.
EXPEDITED SHIPPING
While reconsideration/application reps do not seem to be aware of this, these cards are expedited and usually arrive 1-2 days after approval.The CSR will not take a request to expedite the card.
Who is eligible for this card? Anyone as long as you can be approved for the minimum $5K credit line, subject to the standard Citi rules of 1 Citi app or card of any kind per 8 days and 2 Citi cards or apps of any kind per 65 days. It is always advisable to wait 65 days from any type of Citi denial before applying for another Citi card. Many have reported getting approved for this card in spite of having several open AA cards over the past year as well as having previously had this card.
Not sure about the 8 and 65 day rules? If your most recent application for any Citi card is less than click here - 8 days ago, you need to wait. Also, if your previous (second-to-last) Citi application is less than click here - 65 days ago, you need to wait. These are not rules published or known by Citi CSRs but rather based on thousands of Citi card applications and datapoints across several threads.
This card can be churned. Recent datapoints concerning multiple Executive cards include posts 917, 1059 and starting at 1365. For in-depth datapoints and advice on churning Citi cards, read and study the extensive wiki posts in the HH thread and the AA Plat/gold thread. Click the plus on the right hand side of the wiki if you do not see the wiki text. Datapoints for bonus points posting on multiple cards include post 2579.
Getting around the $450 annual fee: Some have been able to meet the spending requirement before the first statement posts and then cancel and have the fee refunded after the miles post. Details and datapoints include starting at post 74. T&C state that the card must be cancelled within 30 days of the fee posting to get it refunded. Potential problems with this plans include a very short (1 week or less) first "month" as well as delays in miles posting which have been reported by several FTers here http://www.flyertalk.com/forum/credi...ost-first.html. YMMV. If paying $250-$450 for a year's access to Admirals Clubs and the 60K-100K miles is a deal breaker, this card may not be for you.
Once you cancel the card (within the 37 day window of AF posting) the refund will post on the account between 1-3 business days.
Retention Bonus Offers: User have been offered the following retention bonus offers when calling to cancel the card:
- 5,000 points + $100 credit with $1,500 spend per month for 3 months 5333
- 2 additional club member passes 6862
- 1,000 bonus miles each month for 16 month, min $1k spend/month 6862
Already a member? If you already purchased an AC membership (for example, using the credit from Amex Plat) and apply and are approved for this card, AA will refund you the pro-rated AF from any time left on your membership.
When do miles post? Usually a few days after your statement closes. In some cases your statement will show the correct miles earned but will show 0 miles reported to AA. In this case see this thread.
Please post more experiences about cancelling to avoid the $450 fee
Helpful points from post #3794 and others, especially for those new to Citi:
1) Citi CSRs are clueless, so disregard everything they say that seems to contradict anything you have read on F/T. And take everything else with a big grain of salt. I was told 3 times VERY CLEARLY "You will not got your annual fee refunded" while I was cancelling, but I did get it.
2a) With Citi, if you are approved for a card, and meet the minimum spend requirement, you will get the bonus listed for the offer you applied for. Every time ! Unlike Chase or AMEX, who will send you a card, wait for you to pay the fee and spend, and then say "sorry, you don't qualify for a bonus". If Citi doesn't intend to give you the bonus, they will just deny your app. They won't even do a pull, they will just instantly deny your app. If they send you the card, and you meet the spend on time, you will get the bonus. My attorney insists I add "that could change tomorrow", but from the Big Bang thru today, that has always been true.
2b) Another helpful post discussing timeframe for meeting min spend: 6279
3) Any expectation that Citi will do things that make sense is just plain silly. They won't.
Admiral Club Access: You do not need to be flying AA that particular day of travel. (Ex: you're flying DL on the day of travel...you could still enter the AC lounge, even though you're not on an AA flight that day.) Beware, though, that individual lounges have individual rules (see the link below). Alternate rules usually come w/ Qantas lounges, not AA lounges. Furthermore, AC access "comes with" US Air access (19 locations). An authorized user does not have AC access unless they are with the primary card holder. The authorized user's card will have the "Admiral Club" language omitted from the back of their card.
For reference, an AC lounge list: http://www.aa.com/i18n/travelInforma...#admirals-club
For questions and discussions on lounge access: Help Desk: Lounge Access and Lounge Access Rules
$200 Statement Credit on any purchase:
Multiple datapoints within this thread as well as multiple confirmations from CSRs say that the $200 statement credit is for any purchase.
Also, please note that these cards do not include the 10% miles rebate offered by some other Citi AA products.
What about the EQM? AA tracks your miles earned on Executive card(s) and adds 10K Elite Qualifying Miles to your EQM balance once you earn 40,000 miles during a calendar year on Executive card(s). Any number of Executive cards can add up to the 40K, and you cannot earn more than 10K EQM each year. No redeemable miles are added, and this is of no consequence or value unless you will also earn at least 15K additional EQM in a given year by flying and 10K will bump you up to the next status level.
Direct phone number to Citi Fraud Prevention department: +18664705331
Concierge service enrollment (allows for electronic requests). Concierge number is +18778812668
Here are the minimum credit limit required amounts in order to keep an account open (for purposes of new card applications and reconsiderations)
Citi Amex 1k (likely citi gold as well)
Citi Visa signature/world MasterCard 3k
Citi World elite Mastercards (including exec) 5k
Advice to those new to citi American Airlines cards,
If you are just starting out please apply and use the lower level citi AA card for a while before moving on to this thread and card. This will help you in the long run in more ways than one. Most of us here have opened and used lower level AA cards before moving on to this thread and card
Also,
Check out this thread
http://www.flyertalk.com/forum/citi-...ost-first.html
-----------------------------------
For questions NOT related to the application process - such as experiences using benefits - refer to the AA forum thread on this card: AA Citibank Executive / AAdvantage World Elite MasterCard (Master Thread)
Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer for some Citi cards. [B]We do not know, and Citi has not indicated, how long these offers will last. Citi has left other offers alive for over a year beyond the 'apply by' date in the past. These links could be here all year or gone tomorrow. If the application loads, it is good, based on past Citi applications that survived past the landing page expiration, regardless of any posted or advertised 'apply by' date.
MOST CURRENT LINKS:
As of 8/19/14, the 60K+ links are no longer working, and give the following error:
A system error has caused a delay in processing your application. Please try again later.
[This link stopped working for a few days in July but seems to be working again] Many thanks to LM225 - Citi AA Executive Personal Mastercard, 100,000 miles after $10,000 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $200 in statement credits. $450 annual fee, not waived. Landing page no longer loads as of 6/24.
Current 50K public offer: (Be carefull this link is showing as 30k in citi system, use other link for 50k) Landing page for 50K for $5K spending, no statement credit and application.
New 50k offer:
Landing page for New 50K for $5K spending, no statement credit - Application Link WARNING: This landing page contains the following in the Footnotes: "American Airlines AAdvantage® bonus miles are not available if you have had a Citi Executive® / AAdvantage® World EliteTM MasterCard® opened or closed in the past 18 months." But the app link directly following it goes to a totally different app page, which is reported to be working as usual.
EXPEDITED SHIPPING
While reconsideration/application reps do not seem to be aware of this, these cards are expedited and usually arrive 1-2 days after approval.The CSR will not take a request to expedite the card.
Who is eligible for this card? Anyone as long as you can be approved for the minimum $5K credit line, subject to the standard Citi rules of 1 Citi app or card of any kind per 8 days and 2 Citi cards or apps of any kind per 65 days. It is always advisable to wait 65 days from any type of Citi denial before applying for another Citi card. Many have reported getting approved for this card in spite of having several open AA cards over the past year as well as having previously had this card.
Not sure about the 8 and 65 day rules? If your most recent application for any Citi card is less than click here - 8 days ago, you need to wait. Also, if your previous (second-to-last) Citi application is less than click here - 65 days ago, you need to wait. These are not rules published or known by Citi CSRs but rather based on thousands of Citi card applications and datapoints across several threads.
This card can be churned. Recent datapoints concerning multiple Executive cards include posts 917, 1059 and starting at 1365. For in-depth datapoints and advice on churning Citi cards, read and study the extensive wiki posts in the HH thread and the AA Plat/gold thread. Click the plus on the right hand side of the wiki if you do not see the wiki text. Datapoints for bonus points posting on multiple cards include post 2579.
Getting around the $450 annual fee: Some have been able to meet the spending requirement before the first statement posts and then cancel and have the fee refunded after the miles post. Details and datapoints include starting at post 74. T&C state that the card must be cancelled within 30 days of the fee posting to get it refunded. Potential problems with this plans include a very short (1 week or less) first "month" as well as delays in miles posting which have been reported by several FTers here http://www.flyertalk.com/forum/credi...ost-first.html. YMMV. If paying $250-$450 for a year's access to Admirals Clubs and the 60K-100K miles is a deal breaker, this card may not be for you.
Once you cancel the card (within the 37 day window of AF posting) the refund will post on the account between 1-3 business days.
Retention Bonus Offers: User have been offered the following retention bonus offers when calling to cancel the card:
- 5,000 points + $100 credit with $1,500 spend per month for 3 months 5333
- 2 additional club member passes 6862
- 1,000 bonus miles each month for 16 month, min $1k spend/month 6862
Already a member? If you already purchased an AC membership (for example, using the credit from Amex Plat) and apply and are approved for this card, AA will refund you the pro-rated AF from any time left on your membership.
When do miles post? Usually a few days after your statement closes. In some cases your statement will show the correct miles earned but will show 0 miles reported to AA. In this case see this thread.
Please post more experiences about cancelling to avoid the $450 fee
Helpful points from post #3794 and others, especially for those new to Citi:
1) Citi CSRs are clueless, so disregard everything they say that seems to contradict anything you have read on F/T. And take everything else with a big grain of salt. I was told 3 times VERY CLEARLY "You will not got your annual fee refunded" while I was cancelling, but I did get it.
2a) With Citi, if you are approved for a card, and meet the minimum spend requirement, you will get the bonus listed for the offer you applied for. Every time ! Unlike Chase or AMEX, who will send you a card, wait for you to pay the fee and spend, and then say "sorry, you don't qualify for a bonus". If Citi doesn't intend to give you the bonus, they will just deny your app. They won't even do a pull, they will just instantly deny your app. If they send you the card, and you meet the spend on time, you will get the bonus. My attorney insists I add "that could change tomorrow", but from the Big Bang thru today, that has always been true.
2b) Another helpful post discussing timeframe for meeting min spend: 6279
3) Any expectation that Citi will do things that make sense is just plain silly. They won't.
Citibank Contacts/Resources
- Application status: https://www.accountonline.com/cards/...?screenID=3187
- (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
- (800) 763-9795 – General Personal Application Inquiries with live rep
- (866) 606-2787 – General Application and Account Questions with live rep
- (888) 201-4523 – Application status
- (866) 606-2961 – Reconsideration Line.
- Twitter : @AskCiti. Very powerful tool.
- Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117
For reference, an AC lounge list: http://www.aa.com/i18n/travelInforma...#admirals-club
For questions and discussions on lounge access: Help Desk: Lounge Access and Lounge Access Rules
$200 Statement Credit on any purchase:
Multiple datapoints within this thread as well as multiple confirmations from CSRs say that the $200 statement credit is for any purchase.
Also, please note that these cards do not include the 10% miles rebate offered by some other Citi AA products.
What about the EQM? AA tracks your miles earned on Executive card(s) and adds 10K Elite Qualifying Miles to your EQM balance once you earn 40,000 miles during a calendar year on Executive card(s). Any number of Executive cards can add up to the 40K, and you cannot earn more than 10K EQM each year. No redeemable miles are added, and this is of no consequence or value unless you will also earn at least 15K additional EQM in a given year by flying and 10K will bump you up to the next status level.
Direct phone number to Citi Fraud Prevention department: +18664705331
Concierge service enrollment (allows for electronic requests). Concierge number is +18778812668
Here are the minimum credit limit required amounts in order to keep an account open (for purposes of new card applications and reconsiderations)
Citi Amex 1k (likely citi gold as well)
Citi Visa signature/world MasterCard 3k
Citi World elite Mastercards (including exec) 5k
Advice to those new to citi American Airlines cards,
If you are just starting out please apply and use the lower level citi AA card for a while before moving on to this thread and card. This will help you in the long run in more ways than one. Most of us here have opened and used lower level AA cards before moving on to this thread and card
Also,
Check out this thread
http://www.flyertalk.com/forum/citi-...ost-first.html
Citi Executive AA MasterCard [October 2013 - September 2014]
Feb 25, 2014, 7:57 am
#2521
Join Date: Jan 2011
Location: NY
Programs: SPG preferred, AA, United
Posts: 290
My Citi exe card statement closed, erceived $200 CB, abd 110K miles already. Statement balance is $580 including AF. So in case, if I want to cancel the card, then I need to pay full $580 and then request citi to refund $450, or I can pay $580-$450=$130 only and rest amount would be taken care automatically by citi during closing the card. So that we can avoid paying and waiting for refund of AF. Please suggest. TIA.
Feb 25, 2014, 8:15 am
#2522
Join Date: Feb 2014
Posts: 123
Shrinking initial closing date window.
This may have been mentioned already but I haven't been able to find it in the the 169 pages of thread. Applied for Citi Exec card on 02/18, activated card 02/20 which at this time my online account management stated next payment due date of 03/07 with statement closing of 03/10. Made 1st purchase on 02/21 my online account then changed to next payment due date of 03/05 with statement closing of 03/07. Made second purchase 02/23, again my online account changed to now show next payment due date of 03/01 with statement closing of 03/03. Has anyone else had this happen? Where Citi keeps shortening the 1st initial closing date window?
Feb 25, 2014, 9:15 am
#2523
Join Date: Jul 2013
Posts: 148
a datapoint:
12/20 citi dividend visa, got rejected(too many inquires in the past 6 months)
1/29 citi 100k mc, called in and got approved
2/25 citi 100k mc 2nd, called in and moved some cl from my AA platinum card and got approved with a higher cl than the 1st one, did not ask for the sign up bonus but the rep was very eager to tell me you can get 100k miles when spend 10k within the 1st three months and $200 credits within the 1st year..
12/20 citi dividend visa, got rejected(too many inquires in the past 6 months)
1/29 citi 100k mc, called in and got approved
2/25 citi 100k mc 2nd, called in and moved some cl from my AA platinum card and got approved with a higher cl than the 1st one, did not ask for the sign up bonus but the rep was very eager to tell me you can get 100k miles when spend 10k within the 1st three months and $200 credits within the 1st year..
Feb 25, 2014, 9:57 am
#2524
Join Date: Aug 2013
Location: Orange County, CA
Programs: AA, BA, SPG Gold
Posts: 665
This may have been mentioned already but I haven't been able to find it in the the 169 pages of thread. Applied for Citi Exec card on 02/18, activated card 02/20 which at this time my online account management stated next payment due date of 03/07 with statement closing of 03/10. Made 1st purchase on 02/21 my online account then changed to next payment due date of 03/05 with statement closing of 03/07. Made second purchase 02/23, again my online account changed to now show next payment due date of 03/01 with statement closing of 03/03. Has anyone else had this happen? Where Citi keeps shortening the 1st initial closing date window?
Feb 25, 2014, 11:08 am
#2525
Join Date: Aug 2012
Posts: 93
Too Many inquiries
Anyone have any luck calling the Recon line and getting approved if you were declined due to too many inquiries?
Feb 25, 2014, 11:11 am
#2526
Join Date: Apr 2007
Posts: 1,857
Whenever I have to call recon for a card similar to one I've already got, they always ask why I want another one of the same kind. For most cards, I've got a pretty good answer. For this one, particularly with the large annual fee, I'm drawing a blank. What reasons have you been giving that they accept without any real questions?
Feb 25, 2014, 11:18 am
#2527
Join Date: Apr 2007
Posts: 1,857
Datapoint:
It has been confirmed by Citi that I will get 100k AA miles after 10k spend on a card that already received 50k miles back in July 2013 when I applied for the card. This is the Platinum VISA Signature version. I already have the Mastercard version that is in this WIKI.
So, those of you with the Platinum Visa version, go ahead and send Citi a SM asking to match the card to the new 100k offer and be sure to email a link to the 100k landing page. Perhaps fax in the offer request, instead. That's what I did (but sent a follow up email a few days later asking for status report).
This is their exact response to me:
"Our records indicate we are monitoring the account for the spend threshold of 10,000 to be met so that we may apply the additional bonus miles to the cap of 100,000.
We hope this information is helpful. "
Update: On second thought, I wonder if they meant they will apply an additional 50k to my already 50k received miles to meet that 100k "cap"? AM I overthinking this? But, then why the requirement to spend 10k?
It has been confirmed by Citi that I will get 100k AA miles after 10k spend on a card that already received 50k miles back in July 2013 when I applied for the card. This is the Platinum VISA Signature version. I already have the Mastercard version that is in this WIKI.
So, those of you with the Platinum Visa version, go ahead and send Citi a SM asking to match the card to the new 100k offer and be sure to email a link to the 100k landing page. Perhaps fax in the offer request, instead. That's what I did (but sent a follow up email a few days later asking for status report).
This is their exact response to me:
"Our records indicate we are monitoring the account for the spend threshold of 10,000 to be met so that we may apply the additional bonus miles to the cap of 100,000.
We hope this information is helpful. "
Update: On second thought, I wonder if they meant they will apply an additional 50k to my already 50k received miles to meet that 100k "cap"? AM I overthinking this? But, then why the requirement to spend 10k?
Definitely let us know if you get clarification on the 100k additional vs total thing. Even at 50k, this could be a great option for those of us who won't be able to apply for new AA personal cards for another ~18 months.
For reference, do you know when (besides early last summer) you got this card? Any idea if it was the one that required $2500 spend or $3000 spend?
Feb 25, 2014, 11:31 am
#2528
Join Date: Nov 2013
Location: DFW
Programs: AA EXP, Marriott Titanium
Posts: 515
Very interested in this. I've got 4 AA Visa Signatures still open from last year. Did they give you the date by which the spends must be made (I'm guessing 3 months from the date of your SM)?
Definitely let us know if you get clarification on the 100k additional vs total thing. Even at 50k, this could be a great option for those of us who won't be able to apply for new AA personal cards for another ~18 months.
For reference, do you know when (besides early last summer) you got this card? Any idea if it was the one that required $2500 spend or $3000 spend?
Definitely let us know if you get clarification on the 100k additional vs total thing. Even at 50k, this could be a great option for those of us who won't be able to apply for new AA personal cards for another ~18 months.
For reference, do you know when (besides early last summer) you got this card? Any idea if it was the one that required $2500 spend or $3000 spend?
"Thank you for your inquiry.
The Promotional Offer of 100,000 bonus miles is for the American Airlines World Elite Business Card. The account can be open for 90 days or less. I apologize your account does not qualify for this offfer.
Thank you, we appreciate your business.
"
Feb 25, 2014, 11:59 am
#2529
Join Date: Jul 2013
Posts: 148
For those who applied for the 2nd card recently and got approved, did citi still sent the term and card through UPS one day and Fedex one day? I was told by the rep that the card can not be rushed and should be arrived in 2 weeks, something similar to what they told me in my 1st card app, but I did not remember the exact word..
Feb 25, 2014, 12:04 pm
#2530
Join Date: Feb 2013
Location: San Antonio
Programs: AS MVP
Posts: 2,276
I got mine in August and sent a SM this morning. No dice.
"Thank you for your inquiry.
The Promotional Offer of 100,000 bonus miles is for the American Airlines World Elite Business Card. The account can be open for 90 days or less. I apologize your account does not qualify for this offfer.
Thank you, we appreciate your business.
"
"Thank you for your inquiry.
The Promotional Offer of 100,000 bonus miles is for the American Airlines World Elite Business Card. The account can be open for 90 days or less. I apologize your account does not qualify for this offfer.
Thank you, we appreciate your business.
"
Feb 25, 2014, 12:05 pm
#2531
Join Date: Nov 2013
Location: DFW
Programs: AA EXP, Marriott Titanium
Posts: 515
No, a personal plat card. I am tempted to SM from my business card and see what they say.
Feb 25, 2014, 12:14 pm
#2532
FlyerTalk Evangelist
Join Date: Feb 2005
Location: PHX & AGP
Programs: AA Lifetime PLT, Bonvoy Lifetime Titanium, Hilton Gold
Posts: 11,453
I laugh at people who "panic" because points haven't posted days after statement closes... People just chill, the points will post, mine post 2 weeks after my statement closes (this was on my first card.)
People are posting the same questions OVER and OVER again, and all you are doing is confusing people more and more...
Feb 25, 2014, 12:15 pm
#2533
FlyerTalk Evangelist
Join Date: Feb 2005
Location: PHX & AGP
Programs: AA Lifetime PLT, Bonvoy Lifetime Titanium, Hilton Gold
Posts: 11,453
For those who applied for the 2nd card recently and got approved, did citi still sent the term and card through UPS one day and Fedex one day? I was told by the rep that the card can not be rushed and should be arrived in 2 weeks, something similar to what they told me in my 1st card app, but I did not remember the exact word..
Feb 25, 2014, 1:26 pm
#2534
Join Date: Oct 2013
Posts: 36
I got mine in August and sent a SM this morning. No dice.
"Thank you for your inquiry.
The Promotional Offer of 100,000 bonus miles is for the American Airlines World Elite Business Card. The account can be open for 90 days or less. I apologize your account does not qualify for this offfer.
Thank you, we appreciate your business.
"
"Thank you for your inquiry.
The Promotional Offer of 100,000 bonus miles is for the American Airlines World Elite Business Card. The account can be open for 90 days or less. I apologize your account does not qualify for this offfer.
Thank you, we appreciate your business.
"
"The offer you are referencing is only good for the Citi Executive AAdvantage World Mastercard.
Our solicitations are used as a way to encourage new business or to offer an additional account to our customers. Therefore, we are unable to apply the incentives mentioned in your solicitation to your existing account.
You may apply for this card on our website at www.citicards.com or simply call our Customer Service Team at 1-800-311-9512.
We appreciate your business and value you as our customer."
Feb 25, 2014, 1:32 pm
#2535
Join Date: Feb 2014
Posts: 253
retention
Any retention bonus for people cancelling card by secure message?
I would like to keep the card even if there is a $450 annual fee for 3-6 more months but not good given they cancel the admirals club right when you cancel the card.
I feel bad cancelling and getting the AF refunded but keeping the points.
I would like to keep the card even if there is a $450 annual fee for 3-6 more months but not good given they cancel the admirals club right when you cancel the card.
I feel bad cancelling and getting the AF refunded but keeping the points.