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Citi Executive AA MasterCard [October 2013 - September 2014]

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Old Jan 24, 2014, 5:20 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
The thread was split on September 24, 2014 for technical reasons. This version of the Wikipost is frozen as of that date. Please click HERE to read the newer posts and the most current Wikipost.
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For questions NOT related to the application process - such as experiences using benefits - refer to the AA forum thread on this card: AA Citibank Executive / AAdvantage World Elite MasterCard (Master Thread)

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer for some Citi cards. [B]We do not know, and Citi has not indicated, how long these offers will last. Citi has left other offers alive for over a year beyond the 'apply by' date in the past. These links could be here all year or gone tomorrow. If the application loads, it is good, based on past Citi applications that survived past the landing page expiration, regardless of any posted or advertised 'apply by' date.

MOST CURRENT LINKS:

As of 8/19/14, the 60K+ links are no longer working, and give the following error:
A system error has caused a delay in processing your application. Please try again later.

[This link stopped working for a few days in July but seems to be working again] Many thanks to LM225 - Citi AA Executive Personal Mastercard, 100,000 miles after $10,000 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $200 in statement credits. $450 annual fee, not waived. Landing page no longer loads as of 6/24.


The landing page asks for a first and last name but the application loads with or without the landing page. This is a CHIP and Signature card. If you go through the landing page, please use any referral code given to you by an AC rep.

For alternate 100K links, see Post #6084. https://www.citicards.com/cards/acq/...&screenID=3001

Many thanks to lobo411 - Citi AA Executive Personal Mastercard, 75,000 miles after $7500 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $100 in statement credits. $450 annual fee, not waived. No landing page. This is a CHIP and Signature card. Bonus confirmed in posts 136 and 142. Still working: There is also a public version of this offer Citi AA Mastercard, 75,000 miles, Landing page available here. HT Belllaaa.

Many thanks to cerealmarketer - Citi AA Executive Personal Mastercard, 60,000 miles after $5k spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests. $450 annual fee, not waived. Landing page available here. This is a CHIP and Signature card. Landing page for 60K for $5K, with $100 statement credit and application.

Current 50K public offer: (Be carefull this link is showing as 30k in citi system, use other link for 50k) Landing page for 50K for $5K spending, no statement credit and application.

New 50k offer:
Landing page for New 50K for $5K spending, no statement credit - Application Link WARNING: This landing page contains the following in the Footnotes: "American Airlines AAdvantage® bonus miles are not available if you have had a Citi Executive® / AAdvantage® World EliteTM MasterCard® opened or closed in the past 18 months." But the app link directly following it goes to a totally different app page, which is reported to be working as usual.


EXPEDITED SHIPPING
While reconsideration/application reps do not seem to be aware of this, these cards are expedited and usually arrive 1-2 days after approval.The CSR will not take a request to expedite the card.

Who is eligible for this card? Anyone as long as you can be approved for the minimum $5K credit line, subject to the standard Citi rules of 1 Citi app or card of any kind per 8 days and 2 Citi cards or apps of any kind per 65 days. It is always advisable to wait 65 days from any type of Citi denial before applying for another Citi card. Many have reported getting approved for this card in spite of having several open AA cards over the past year as well as having previously had this card.

Not sure about the 8 and 65 day rules? If your most recent application for any Citi card is less than click here - 8 days ago, you need to wait. Also, if your previous (second-to-last) Citi application is less than click here - 65 days ago, you need to wait. These are not rules published or known by Citi CSRs but rather based on thousands of Citi card applications and datapoints across several threads.

This card can be churned. Recent datapoints concerning multiple Executive cards include posts 917, 1059 and starting at 1365. For in-depth datapoints and advice on churning Citi cards, read and study the extensive wiki posts in the HH thread and the AA Plat/gold thread. Click the plus on the right hand side of the wiki if you do not see the wiki text. Datapoints for bonus points posting on multiple cards include post 2579.


Getting around the $450 annual fee: Some have been able to meet the spending requirement before the first statement posts and then cancel and have the fee refunded after the miles post. Details and datapoints include starting at post 74. T&C state that the card must be cancelled within 30 days of the fee posting to get it refunded. Potential problems with this plans include a very short (1 week or less) first "month" as well as delays in miles posting which have been reported by several FTers here http://www.flyertalk.com/forum/credi...ost-first.html. YMMV. If paying $250-$450 for a year's access to Admirals Clubs and the 60K-100K miles is a deal breaker, this card may not be for you.

Once you cancel the card (within the 37 day window of AF posting) the refund will post on the account between 1-3 business days.

Retention Bonus Offers: User have been offered the following retention bonus offers when calling to cancel the card:

- 5,000 points + $100 credit with $1,500 spend per month for 3 months 5333
- 2 additional club member passes 6862
- 1,000 bonus miles each month for 16 month, min $1k spend/month 6862

Already a member? If you already purchased an AC membership (for example, using the credit from Amex Plat) and apply and are approved for this card, AA will refund you the pro-rated AF from any time left on your membership.

When do miles post? Usually a few days after your statement closes. In some cases your statement will show the correct miles earned but will show 0 miles reported to AA. In this case see this thread.

Please post more experiences about cancelling to avoid the $450 fee


Helpful points from post #3794 and others, especially for those new to Citi:
1) Citi CSRs are clueless, so disregard everything they say that seems to contradict anything you have read on F/T. And take everything else with a big grain of salt. I was told 3 times VERY CLEARLY "You will not got your annual fee refunded" while I was cancelling, but I did get it.

2a) With Citi, if you are approved for a card, and meet the minimum spend requirement, you will get the bonus listed for the offer you applied for. Every time ! Unlike Chase or AMEX, who will send you a card, wait for you to pay the fee and spend, and then say "sorry, you don't qualify for a bonus". If Citi doesn't intend to give you the bonus, they will just deny your app. They won't even do a pull, they will just instantly deny your app. If they send you the card, and you meet the spend on time, you will get the bonus. My attorney insists I add "that could change tomorrow", but from the Big Bang thru today, that has always been true.

2b) Another helpful post discussing timeframe for meeting min spend: 6279

3) Any expectation that Citi will do things that make sense is just plain silly. They won't.

Citibank Contacts/Resources
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 – General Personal Application Inquiries with live rep
  • (866) 606-2787 – General Application and Account Questions with live rep
  • (888) 201-4523 – Application status
  • (866) 606-2961 – Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117
Admiral Club Access: You do not need to be flying AA that particular day of travel. (Ex: you're flying DL on the day of travel...you could still enter the AC lounge, even though you're not on an AA flight that day.) Beware, though, that individual lounges have individual rules (see the link below). Alternate rules usually come w/ Qantas lounges, not AA lounges. Furthermore, AC access "comes with" US Air access (19 locations). An authorized user does not have AC access unless they are with the primary card holder. The authorized user's card will have the "Admiral Club" language omitted from the back of their card.

For reference, an AC lounge list: http://www.aa.com/i18n/travelInforma...#admirals-club
For questions and discussions on lounge access: Help Desk: Lounge Access and Lounge Access Rules

$200 Statement Credit on any purchase:

Multiple datapoints within this thread as well as multiple confirmations from CSRs say that the $200 statement credit is for any purchase.

Also, please note that these cards do not include the 10% miles rebate offered by some other Citi AA products.

What about the EQM? AA tracks your miles earned on Executive card(s) and adds 10K Elite Qualifying Miles to your EQM balance once you earn 40,000 miles during a calendar year on Executive card(s). Any number of Executive cards can add up to the 40K, and you cannot earn more than 10K EQM each year. No redeemable miles are added, and this is of no consequence or value unless you will also earn at least 15K additional EQM in a given year by flying and 10K will bump you up to the next status level.

Direct phone number to Citi Fraud Prevention department: +18664705331

Concierge service enrollment (allows for electronic requests). Concierge number is +18778812668

Here are the minimum credit limit required amounts in order to keep an account open (for purposes of new card applications and reconsiderations)
Citi Amex 1k (likely citi gold as well)
Citi Visa signature/world MasterCard 3k
Citi World elite Mastercards (including exec) 5k


Advice to those new to citi American Airlines cards,

If you are just starting out please apply and use the lower level citi AA card for a while before moving on to this thread and card. This will help you in the long run in more ways than one. Most of us here have opened and used lower level AA cards before moving on to this thread and card
Also,
Check out this thread
http://www.flyertalk.com/forum/citi-...ost-first.html
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Citi Executive AA MasterCard [October 2013 - September 2014]

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Old Feb 26, 2014, 12:04 am
  #2566  
 
Join Date: Apr 2007
Posts: 1,857
Originally Posted by mrsmsr
Applied and got the "call us" msg. Called citi and was rejected due to too many recent applications.
First rep told me "our policy is no more than 6 apps in the past 6 months, you have 6, oh 7 including this one"... 2nd rep told me "I cannot override our policy, and I cannot tell you what the policy is".
I had 6 inquires (not including this one) in the past 182 days. 8 in 183 days. 1st Executive card opened last month.
Never been rejected by citi before, this is really sad...

Is there any other ways to recon? Like writing letters or just keep calling?

Thanks
Just to clarify: you had 7 total apps in the past 6 months on your EXP report, right? Not 7 Citi apps? This number, while somewhat unconfirmed, could be huge in understanding Citi's decision-making process. It's definitely a higher number than I was expecting. I knew Citi was easy, but I didn't think they were that easy.
bobert24 is offline  
Old Feb 26, 2014, 12:11 am
  #2567  
 
Join Date: Apr 2007
Posts: 1,857
Originally Posted by WheelsFirst
I had to call in to get approved yesterday. All they asked for was my cell number then placed me on hold for 5 mins. Super strange. 11k CL, have the AA Plat card since 2004 with 12.5k CL no other relationship with Citi.
Originally Posted by indelible
thats basically what they did for me, ask for cell and put on hold. after she asked me for my name she said something like "lets see what kind of credit line we can get for you." so it kinda sounded like i was automatically approved. but im not sure
Exact same thing happened with both of our cards. Did either of you (or anyone else who had this same experience) put your cell number on the application? Between your stories and what they said when I had to call, it sounds like they really want your cell phone number on the account, and permission to use it.

Since we were, like you, approved with a high CL, and seemingly automatically except for that one issue, I'm wondering if putting your cell number would make you that much less likely to have to call recon. I'll give it a try on my next app (in a week or so), but being my second of this card, I'll probably have to call regardless.

EDIT: Sorry for the multi-post. Trying to keep different subjects(/wild speculations on my part) in different posts, so there's no confusion.
bobert24 is offline  
Old Feb 26, 2014, 2:12 am
  #2568  
Suspended
 
Join Date: May 2012
Location: ORD
Programs: AA, UA, AS, DL, BA, F9, IHG Plat, HH Gold, CC Gold, SPG Gold, MR Silver
Posts: 1,786
Originally Posted by Stocktc1
We paid for an "annual' fee. I would guess that even if we cancel the card early, the admirals club should be active for a year?

Also, for people cancelling the card using secure message on the website, do they offer you retention offers or is that only by phone?
If you keep that card you paid the "annual fee," but if you cancel the card you did not pay any fee at all and you will not get into Admirals Club. If you want access pay the $250
skibum7732 is offline  
Old Feb 26, 2014, 6:17 am
  #2569  
Accor Contributor Badge
 
Join Date: Jun 2012
Programs: AA EXP, Hyatt Globalist, *A Silver
Posts: 4,896
Statement closed on 2/24, got the $450 AF and -$200 credit. Got the miles on 2/26! I don't think I'll go for the second 100K miles. I know there's no such thing as "enough miles" to some people, but I got enough miles across all my FF programs to last me to the end of 2015 now, any more miles is just going to sit around and probably devaluate to nothing by 2016.

Last edited by TOMFORD; Feb 26, 2014 at 6:28 am
TOMFORD is offline  
Old Feb 26, 2014, 6:26 am
  #2570  
Formerly known as cagalindo
 
Join Date: Sep 2010
Location: MCO TPA
Programs: Citi AA/HH/TYP Amex SPG/HH & Chase SP/PC
Posts: 1,335
They asked no questions, but yes they wanted my cell # at the end of the call (well, 'asked' if I wanted to add it)

2 (now 3) apps in the past year...! Will apply for second soon

Last edited by caGALINDO; Feb 26, 2014 at 6:34 am
caGALINDO is offline  
Old Feb 26, 2014, 7:03 am
  #2571  
 
Join Date: Jan 2011
Location: NY
Programs: SPG preferred, AA, United
Posts: 290
Originally Posted by ibleed0range
Why would they give you a retention bonus for keeping the card open for 1 month?
They offered me 3 options to keep the card. I had it for 3 weeks.
daprophecy is offline  
Old Feb 26, 2014, 7:09 am
  #2572  
 
Join Date: Jan 2011
Location: NY
Programs: SPG preferred, AA, United
Posts: 290
Originally Posted by tsmith12
Don't see many data points, but have folks cancelled the card and got AF refunded after seeing the miles post in their AA account without any clawback issues?
There are plenty of data points for that. That's all people have been posting... You can check my previous posts (I got the AF refunded and my miles are still there).
daprophecy is offline  
Old Feb 26, 2014, 7:35 am
  #2573  
 
Join Date: Nov 2013
Location: DFW
Programs: AA EXP, Marriott Titanium
Posts: 515
So it looks like there may be a business 100k offer... we just need to find the landing page. This is the response I got trying to match to it:

"Our records do not indicate you were solicited for the offer you mentioned. Please send a copy of the front and back of the offer you received. Once we receive this information, we will review your account and contact you."
britishcanuck is offline  
Old Feb 26, 2014, 7:37 am
  #2574  
 
Join Date: Nov 2006
Location: LAX
Posts: 2,851
how many days after approval of application before you receive the card?
metoo is offline  
Old Feb 26, 2014, 7:44 am
  #2575  
Suspended
 
Join Date: Jul 2007
Location: PHL
Posts: 10,060
Originally Posted by metoo
how many days after approval of application before you receive the card?
Approved monday, card sent out tuesday, received card wednesday.
9Benua is offline  
Old Feb 26, 2014, 7:45 am
  #2576  
Hyatt Contributor Badge
 
Join Date: Sep 2013
Location: SNA/LAX
Posts: 1,407
Originally Posted by metoo
how many days after approval of application before you receive the card?
YMMV, but I think I applied during a high-app period and it took me seven days (Monday->Monday) to receive the card.
healthnut is offline  
Old Feb 26, 2014, 8:12 am
  #2577  
 
Join Date: Apr 2003
Location: BOS .. but soon SFO
Programs: UA PLAT, TK GLD, Hilton Diamond, IC PLAT, SPG GLD, Marriott GLD
Posts: 1,528
Originally Posted by KennyBSAT
When is she going to start pulling her weight?
her credit is really young (2 years) since that's when she got her SSN after our marriage

so I try not to abuse it that much, even though I have it in the 740s now
stupidzbu is offline  
Old Feb 26, 2014, 8:23 am
  #2578  
 
Join Date: Apr 2013
Location: BOS
Programs: AA ExP || SPG Plt || Honors Diamond || UA Silver
Posts: 171
Originally Posted by bobert24
Just to clarify: you had 7 total apps in the past 6 months on your EXP report, right? Not 7 Citi apps? This number, while somewhat unconfirmed, could be huge in understanding Citi's decision-making process. It's definitely a higher number than I was expecting. I knew Citi was easy, but I didn't think they were that easy.
Correct, 7 hard inquires on my EX report including my app yesterday. 3 of these are pulled by citi.
mrsmsr is offline  
Old Feb 26, 2014, 8:23 am
  #2579  
 
Join Date: Feb 2014
Location: Florida
Programs: Hilton Diamond, Marriott Titanium, Delta Diamond, Hyatt Globalist, AA Executive Platinum
Posts: 241
Something interesting happened on my AA Account:

First card applied for was 60,000 bonus miles with $5K Spend. Met that on 1/10 and bonus 60K posted plus the $5K mileage miles.

Second card applied for was 100K bonus miles with Statement Credit. Those posted fine on 02/11. I met the $10,000 spend

The interesting part is that on the first card, I had requested the Bonus match of 40,000 miles and the $200 Statement Credit. I spent the additional $5K and that $5K posted as mileage but also I received 20K additional mileage miles.

So, for spending only $20,000, my account posted as reaching $40,000 spend to receive the 10,000 Elite Qualifying miles. Those 10,000 are posted as Elite. The additional 20,000 Miles posted as Purchase Miles, getting me to $40,000 spend.

Pretty much got the elite miles for only spending $20K total over both cards.

DIdn't know if anyone else has experienced this.

Last edited by 141park; Feb 26, 2014 at 8:38 am
141park is offline  
Old Feb 26, 2014, 9:06 am
  #2580  
 
Join Date: Jun 2013
Posts: 510
Switching gears a bit, which credit monitoring service are you guys using to constantly see the inquiries on your reports?
cowboyguy is offline  


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