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Citi Executive AA MasterCard [October 2013 - September 2014]

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Old Jan 24, 2014, 5:20 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
The thread was split on September 24, 2014 for technical reasons. This version of the Wikipost is frozen as of that date. Please click HERE to read the newer posts and the most current Wikipost.
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For questions NOT related to the application process - such as experiences using benefits - refer to the AA forum thread on this card: AA Citibank Executive / AAdvantage World Elite MasterCard (Master Thread)

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer for some Citi cards. [B]We do not know, and Citi has not indicated, how long these offers will last. Citi has left other offers alive for over a year beyond the 'apply by' date in the past. These links could be here all year or gone tomorrow. If the application loads, it is good, based on past Citi applications that survived past the landing page expiration, regardless of any posted or advertised 'apply by' date.

MOST CURRENT LINKS:

As of 8/19/14, the 60K+ links are no longer working, and give the following error:
A system error has caused a delay in processing your application. Please try again later.

[This link stopped working for a few days in July but seems to be working again] Many thanks to LM225 - Citi AA Executive Personal Mastercard, 100,000 miles after $10,000 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $200 in statement credits. $450 annual fee, not waived. Landing page no longer loads as of 6/24.


The landing page asks for a first and last name but the application loads with or without the landing page. This is a CHIP and Signature card. If you go through the landing page, please use any referral code given to you by an AC rep.

For alternate 100K links, see Post #6084. https://www.citicards.com/cards/acq/...&screenID=3001

Many thanks to lobo411 - Citi AA Executive Personal Mastercard, 75,000 miles after $7500 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $100 in statement credits. $450 annual fee, not waived. No landing page. This is a CHIP and Signature card. Bonus confirmed in posts 136 and 142. Still working: There is also a public version of this offer Citi AA Mastercard, 75,000 miles, Landing page available here. HT Belllaaa.

Many thanks to cerealmarketer - Citi AA Executive Personal Mastercard, 60,000 miles after $5k spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests. $450 annual fee, not waived. Landing page available here. This is a CHIP and Signature card. Landing page for 60K for $5K, with $100 statement credit and application.

Current 50K public offer: (Be carefull this link is showing as 30k in citi system, use other link for 50k) Landing page for 50K for $5K spending, no statement credit and application.

New 50k offer:
Landing page for New 50K for $5K spending, no statement credit - Application Link WARNING: This landing page contains the following in the Footnotes: "American Airlines AAdvantage® bonus miles are not available if you have had a Citi Executive® / AAdvantage® World EliteTM MasterCard® opened or closed in the past 18 months." But the app link directly following it goes to a totally different app page, which is reported to be working as usual.


EXPEDITED SHIPPING
While reconsideration/application reps do not seem to be aware of this, these cards are expedited and usually arrive 1-2 days after approval.The CSR will not take a request to expedite the card.

Who is eligible for this card? Anyone as long as you can be approved for the minimum $5K credit line, subject to the standard Citi rules of 1 Citi app or card of any kind per 8 days and 2 Citi cards or apps of any kind per 65 days. It is always advisable to wait 65 days from any type of Citi denial before applying for another Citi card. Many have reported getting approved for this card in spite of having several open AA cards over the past year as well as having previously had this card.

Not sure about the 8 and 65 day rules? If your most recent application for any Citi card is less than click here - 8 days ago, you need to wait. Also, if your previous (second-to-last) Citi application is less than click here - 65 days ago, you need to wait. These are not rules published or known by Citi CSRs but rather based on thousands of Citi card applications and datapoints across several threads.

This card can be churned. Recent datapoints concerning multiple Executive cards include posts 917, 1059 and starting at 1365. For in-depth datapoints and advice on churning Citi cards, read and study the extensive wiki posts in the HH thread and the AA Plat/gold thread. Click the plus on the right hand side of the wiki if you do not see the wiki text. Datapoints for bonus points posting on multiple cards include post 2579.


Getting around the $450 annual fee: Some have been able to meet the spending requirement before the first statement posts and then cancel and have the fee refunded after the miles post. Details and datapoints include starting at post 74. T&C state that the card must be cancelled within 30 days of the fee posting to get it refunded. Potential problems with this plans include a very short (1 week or less) first "month" as well as delays in miles posting which have been reported by several FTers here http://www.flyertalk.com/forum/credi...ost-first.html. YMMV. If paying $250-$450 for a year's access to Admirals Clubs and the 60K-100K miles is a deal breaker, this card may not be for you.

Once you cancel the card (within the 37 day window of AF posting) the refund will post on the account between 1-3 business days.

Retention Bonus Offers: User have been offered the following retention bonus offers when calling to cancel the card:

- 5,000 points + $100 credit with $1,500 spend per month for 3 months 5333
- 2 additional club member passes 6862
- 1,000 bonus miles each month for 16 month, min $1k spend/month 6862

Already a member? If you already purchased an AC membership (for example, using the credit from Amex Plat) and apply and are approved for this card, AA will refund you the pro-rated AF from any time left on your membership.

When do miles post? Usually a few days after your statement closes. In some cases your statement will show the correct miles earned but will show 0 miles reported to AA. In this case see this thread.

Please post more experiences about cancelling to avoid the $450 fee


Helpful points from post #3794 and others, especially for those new to Citi:
1) Citi CSRs are clueless, so disregard everything they say that seems to contradict anything you have read on F/T. And take everything else with a big grain of salt. I was told 3 times VERY CLEARLY "You will not got your annual fee refunded" while I was cancelling, but I did get it.

2a) With Citi, if you are approved for a card, and meet the minimum spend requirement, you will get the bonus listed for the offer you applied for. Every time ! Unlike Chase or AMEX, who will send you a card, wait for you to pay the fee and spend, and then say "sorry, you don't qualify for a bonus". If Citi doesn't intend to give you the bonus, they will just deny your app. They won't even do a pull, they will just instantly deny your app. If they send you the card, and you meet the spend on time, you will get the bonus. My attorney insists I add "that could change tomorrow", but from the Big Bang thru today, that has always been true.

2b) Another helpful post discussing timeframe for meeting min spend: 6279

3) Any expectation that Citi will do things that make sense is just plain silly. They won't.

Citibank Contacts/Resources
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 – General Personal Application Inquiries with live rep
  • (866) 606-2787 – General Application and Account Questions with live rep
  • (888) 201-4523 – Application status
  • (866) 606-2961 – Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117
Admiral Club Access: You do not need to be flying AA that particular day of travel. (Ex: you're flying DL on the day of travel...you could still enter the AC lounge, even though you're not on an AA flight that day.) Beware, though, that individual lounges have individual rules (see the link below). Alternate rules usually come w/ Qantas lounges, not AA lounges. Furthermore, AC access "comes with" US Air access (19 locations). An authorized user does not have AC access unless they are with the primary card holder. The authorized user's card will have the "Admiral Club" language omitted from the back of their card.

For reference, an AC lounge list: http://www.aa.com/i18n/travelInforma...#admirals-club
For questions and discussions on lounge access: Help Desk: Lounge Access and Lounge Access Rules

$200 Statement Credit on any purchase:

Multiple datapoints within this thread as well as multiple confirmations from CSRs say that the $200 statement credit is for any purchase.

Also, please note that these cards do not include the 10% miles rebate offered by some other Citi AA products.

What about the EQM? AA tracks your miles earned on Executive card(s) and adds 10K Elite Qualifying Miles to your EQM balance once you earn 40,000 miles during a calendar year on Executive card(s). Any number of Executive cards can add up to the 40K, and you cannot earn more than 10K EQM each year. No redeemable miles are added, and this is of no consequence or value unless you will also earn at least 15K additional EQM in a given year by flying and 10K will bump you up to the next status level.

Direct phone number to Citi Fraud Prevention department: +18664705331

Concierge service enrollment (allows for electronic requests). Concierge number is +18778812668

Here are the minimum credit limit required amounts in order to keep an account open (for purposes of new card applications and reconsiderations)
Citi Amex 1k (likely citi gold as well)
Citi Visa signature/world MasterCard 3k
Citi World elite Mastercards (including exec) 5k


Advice to those new to citi American Airlines cards,

If you are just starting out please apply and use the lower level citi AA card for a while before moving on to this thread and card. This will help you in the long run in more ways than one. Most of us here have opened and used lower level AA cards before moving on to this thread and card
Also,
Check out this thread
http://www.flyertalk.com/forum/citi-...ost-first.html
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Citi Executive AA MasterCard [October 2013 - September 2014]

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Old Feb 12, 2014, 6:52 pm
  #1891  
 
Join Date: Jan 2014
Posts: 224
Originally Posted by scrapple5
Applied for 100k card on 2/10 and received UPS letter on 2/12 that I've been approved and that the card is shipping.

Does the card ship via UPS or USPS? About how many days after receiving the approval letter does the card arrive?

I ask because I have a large dollar work purchase that I need to make and I'm pushing it off until this card arrives
My card shipped FedEx and arrived a day after the UPS letter. They sent an email with the tracking number when it shipped.
traveler9020 is offline  
Old Feb 12, 2014, 6:57 pm
  #1892  
Suspended
 
Join Date: Jan 2013
Location: Barcelona
Posts: 3,317
Originally Posted by kleinms
I have not read thru all 126 pages, but hoping for help that may have been answered

1) I still have the Citi Advantage Gold with a $44,000 credit limit. Can I call and ask for the 100K offer and have them cancel the Citi AA Gold card and transfer the credit limit to the new card.

2) Have used Amex Platinum for Lounge access (going away March 22). If I get the card and am AA Platinum, can I pay the difference between the platinum price for lounge access for 1 person and the platinum price with spouse ie the $225 difference, or would my wife have to go out and pay for full membership?

Thx
1) The person who approves your new Citi Exec cannot cancel your Gold. What they can (and most likely will) do is ask you if you want credit moved around. DO NOT preemptively cancel your Gold!

2) Confused by your phrasing....but, if your wife is with you, she has AC access too.
pricesquire is offline  
Old Feb 12, 2014, 7:02 pm
  #1893  
ned
 
Join Date: Nov 2002
Programs: MTD pass holder
Posts: 1,142
Has anyone seen the 100K miles transferred to their AA account before paying the AF?
ned is offline  
Old Feb 12, 2014, 7:03 pm
  #1894  
 
Join Date: Feb 2013
Location: San Antonio
Programs: AS MVP
Posts: 2,276
Originally Posted by kleinms
I have not read thru all 126 pages, but hoping for help that may have been answered

1) I still have the Citi Advantage Gold with a $44,000 credit limit. Can I call and ask for the 100K offer and have them cancel the Citi AA Gold card and transfer the credit limit to the new card.

2) Have used Amex Platinum for Lounge access (going away March 22). If I get the card and am AA Platinum, can I pay the difference between the platinum price for lounge access for 1 person and the platinum price with spouse ie the $225 difference, or would my wife have to go out and pay for full membership?

Thx
1. You can apply and will likely either get approved with a high CL or get some sort of pending message. If you get pending, call one of the numbers in the wiki and you will be given the opportunity to move credit from your existing card as part of the approval process.

2. I'm not sure I understand. You cannot pay to add her to the access you get through the Executive card. But if you can meet the spend she could also get this card and lounge access when she travels on her own, for $250 if you factor in the $200 credit. As well as her own extra 100K miles.
KennyBSAT is offline  
Old Feb 12, 2014, 7:06 pm
  #1895  
 
Join Date: Jan 2007
Programs: AA Gold (4 life), Delta Platinum, Starwood Gold, IC RA
Posts: 146
Originally Posted by pricesquire
1) The person who approves your new Citi Exec cannot cancel your Gold. What they can (and most likely will) do is ask you if you want credit moved around. DO NOT preemptively cancel your Gold!

2) Confused by your phrasing....but, if your wife is with you, she has AC access too.
Thanks for your help. On #2, it is for when my wife is not with me. Both of us travel for work. She probably travels more than I do. If I get the card, I am hoping to just pay the difference between single club membership and spousal membership so that she can gain access when she is traveling alone. Amex Platinum has been great for that.
kleinms is offline  
Old Feb 12, 2014, 8:20 pm
  #1896  
 
Join Date: Oct 2013
Posts: 36
Originally Posted by pricesquire
For those wrestling w/ a denial on card number 2, FWIW, my card #2 app was denied outright.

The CSR literally said there's no way Citi is going to approve me for another card and to wait for my denial letter before calling back for the "why"....quite curt.

Get a better CSR. Approved a few days later w/ a new CSR.
Hmm..I tried 3 times and declined everytime with the same reason (too many inquiries and too many accounts opened with in last few months). I asked any phone number for EO office, they said, we are talking from EO office only (I called 866..2961 number, they transferred my call) and writing letter to EO office will not change anything.
So, no luck for me for card 2. Anyone else got success after decline as "too many inquiries"?
yash1780 is offline  
Old Feb 12, 2014, 8:28 pm
  #1897  
 
Join Date: Jan 2014
Posts: 81
Originally Posted by popot53
LongHorn11... I'm mentioning this because it is happening over on the biz AA side also. Every other AA card in the past has always posted to the AA account 2 days after the first statement...


AAdvantage miles reported to American Airlines: 0

Purchased miles: 10,079

Accumulated miles: 110,079
10079/503.95=20
walkingingotham is offline  
Old Feb 12, 2014, 8:44 pm
  #1898  
 
Join Date: Apr 2010
Location: JAX
Programs: UA,CO,SPG
Posts: 149
Originally Posted by walkingingotham
10079/503.95=20
popot53 is offline  
Old Feb 12, 2014, 8:50 pm
  #1899  
 
Join Date: Jan 2014
Posts: 201
Originally Posted by pricesquire
There is an AC lounge list in the Wiki. Includes most (if not all) Qantas lounges, USAir lounges, and (I'm not sure as to the amount) Alaska lounges.
Can you please share the link to that lounge wiki?
joykid is offline  
Old Feb 12, 2014, 9:09 pm
  #1900  
 
Join Date: Apr 2010
Location: SFO
Programs: OZ *G; HH Diamond;
Posts: 1,644
Originally Posted by scrapple5
Applied for 100k card on 2/10 and received UPS letter on 2/12 that I've been approved and that the card is shipping.

Does the card ship via UPS or USPS? About how many days after receiving the approval letter does the card arrive?

I ask because I have a large dollar work purchase that I need to make and I'm pushing it off until this card arrives
It's coming tomorrow via FedEx.
geclub1 is offline  
Old Feb 12, 2014, 9:11 pm
  #1901  
Suspended
 
Join Date: Jan 2013
Location: Barcelona
Posts: 3,317
Originally Posted by kleinms
Thanks for your help. On #2, it is for when my wife is not with me. Both of us travel for work. She probably travels more than I do. If I get the card, I am hoping to just pay the difference between single club membership and spousal membership so that she can gain access when she is traveling alone. Amex Platinum has been great for that.
Why doesn't she just get the card? $250 AF (minus SC) and lounge access for her. Bam, problem solved, with 100k AA miles to boot ^
pricesquire is offline  
Old Feb 12, 2014, 10:46 pm
  #1902  
Original Member
 
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
Posts: 14,641
Stupid question....Do we get any World Elite MC benefits?

http://www.mastercard.us/travel/worl...e-summary.html
seawolf is offline  
Old Feb 12, 2014, 10:50 pm
  #1903  
 
Join Date: Apr 2010
Location: SFO
Programs: OZ *G; HH Diamond;
Posts: 1,644
Originally Posted by seawolf
Stupid question....Do we get any World Elite MC benefits?

http://www.mastercard.us/travel/worl...e-summary.html
Yes, we do, of course.
geclub1 is offline  
Old Feb 12, 2014, 11:32 pm
  #1904  
 
Join Date: Aug 2012
Location: Angels
Posts: 196
Originally Posted by sk8uno
If you are denied for too many inquiries, the best approach seems to be a written letter to the executive department. For this kind of denial, I haven't seen many reports of success by calling the reconsideration line (of course, it won't hurt to try again).
As an OT data point I was able to convince a CITI CSR to reduce the credit line on an existing card when denied for too many recent inquiries in the past. It took a lot of sweet-talking, however.
dedkends is offline  
Old Feb 12, 2014, 11:39 pm
  #1905  
 
Join Date: Oct 2013
Posts: 36
Originally Posted by dedkends
As an OT data point I was able to convince a CITI CSR to reduce the credit line on an existing card when denied for too many recent inquiries in the past. It took a lot of sweet-talking, however.
I tried everything. I have 2 Citi card, I asked them to move the credit etc etc. But they dont agree and simply declined all 3 times I called them due to many inquiries in past. Bad luck :-(
yash1780 is offline  


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