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Citi Executive AA MasterCard [October 2013 - September 2014]

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Old Jan 24, 2014, 5:20 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
The thread was split on September 24, 2014 for technical reasons. This version of the Wikipost is frozen as of that date. Please click HERE to read the newer posts and the most current Wikipost.
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For questions NOT related to the application process - such as experiences using benefits - refer to the AA forum thread on this card: AA Citibank Executive / AAdvantage World Elite MasterCard (Master Thread)

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer for some Citi cards. [B]We do not know, and Citi has not indicated, how long these offers will last. Citi has left other offers alive for over a year beyond the 'apply by' date in the past. These links could be here all year or gone tomorrow. If the application loads, it is good, based on past Citi applications that survived past the landing page expiration, regardless of any posted or advertised 'apply by' date.

MOST CURRENT LINKS:

As of 8/19/14, the 60K+ links are no longer working, and give the following error:
A system error has caused a delay in processing your application. Please try again later.

[This link stopped working for a few days in July but seems to be working again] Many thanks to LM225 - Citi AA Executive Personal Mastercard, 100,000 miles after $10,000 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $200 in statement credits. $450 annual fee, not waived. Landing page no longer loads as of 6/24.


The landing page asks for a first and last name but the application loads with or without the landing page. This is a CHIP and Signature card. If you go through the landing page, please use any referral code given to you by an AC rep.

For alternate 100K links, see Post #6084. https://www.citicards.com/cards/acq/...&screenID=3001

Many thanks to lobo411 - Citi AA Executive Personal Mastercard, 75,000 miles after $7500 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $100 in statement credits. $450 annual fee, not waived. No landing page. This is a CHIP and Signature card. Bonus confirmed in posts 136 and 142. Still working: There is also a public version of this offer Citi AA Mastercard, 75,000 miles, Landing page available here. HT Belllaaa.

Many thanks to cerealmarketer - Citi AA Executive Personal Mastercard, 60,000 miles after $5k spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests. $450 annual fee, not waived. Landing page available here. This is a CHIP and Signature card. Landing page for 60K for $5K, with $100 statement credit and application.

Current 50K public offer: (Be carefull this link is showing as 30k in citi system, use other link for 50k) Landing page for 50K for $5K spending, no statement credit and application.

New 50k offer:
Landing page for New 50K for $5K spending, no statement credit - Application Link WARNING: This landing page contains the following in the Footnotes: "American Airlines AAdvantage® bonus miles are not available if you have had a Citi Executive® / AAdvantage® World EliteTM MasterCard® opened or closed in the past 18 months." But the app link directly following it goes to a totally different app page, which is reported to be working as usual.


EXPEDITED SHIPPING
While reconsideration/application reps do not seem to be aware of this, these cards are expedited and usually arrive 1-2 days after approval.The CSR will not take a request to expedite the card.

Who is eligible for this card? Anyone as long as you can be approved for the minimum $5K credit line, subject to the standard Citi rules of 1 Citi app or card of any kind per 8 days and 2 Citi cards or apps of any kind per 65 days. It is always advisable to wait 65 days from any type of Citi denial before applying for another Citi card. Many have reported getting approved for this card in spite of having several open AA cards over the past year as well as having previously had this card.

Not sure about the 8 and 65 day rules? If your most recent application for any Citi card is less than click here - 8 days ago, you need to wait. Also, if your previous (second-to-last) Citi application is less than click here - 65 days ago, you need to wait. These are not rules published or known by Citi CSRs but rather based on thousands of Citi card applications and datapoints across several threads.

This card can be churned. Recent datapoints concerning multiple Executive cards include posts 917, 1059 and starting at 1365. For in-depth datapoints and advice on churning Citi cards, read and study the extensive wiki posts in the HH thread and the AA Plat/gold thread. Click the plus on the right hand side of the wiki if you do not see the wiki text. Datapoints for bonus points posting on multiple cards include post 2579.


Getting around the $450 annual fee: Some have been able to meet the spending requirement before the first statement posts and then cancel and have the fee refunded after the miles post. Details and datapoints include starting at post 74. T&C state that the card must be cancelled within 30 days of the fee posting to get it refunded. Potential problems with this plans include a very short (1 week or less) first "month" as well as delays in miles posting which have been reported by several FTers here http://www.flyertalk.com/forum/credi...ost-first.html. YMMV. If paying $250-$450 for a year's access to Admirals Clubs and the 60K-100K miles is a deal breaker, this card may not be for you.

Once you cancel the card (within the 37 day window of AF posting) the refund will post on the account between 1-3 business days.

Retention Bonus Offers: User have been offered the following retention bonus offers when calling to cancel the card:

- 5,000 points + $100 credit with $1,500 spend per month for 3 months 5333
- 2 additional club member passes 6862
- 1,000 bonus miles each month for 16 month, min $1k spend/month 6862

Already a member? If you already purchased an AC membership (for example, using the credit from Amex Plat) and apply and are approved for this card, AA will refund you the pro-rated AF from any time left on your membership.

When do miles post? Usually a few days after your statement closes. In some cases your statement will show the correct miles earned but will show 0 miles reported to AA. In this case see this thread.

Please post more experiences about cancelling to avoid the $450 fee


Helpful points from post #3794 and others, especially for those new to Citi:
1) Citi CSRs are clueless, so disregard everything they say that seems to contradict anything you have read on F/T. And take everything else with a big grain of salt. I was told 3 times VERY CLEARLY "You will not got your annual fee refunded" while I was cancelling, but I did get it.

2a) With Citi, if you are approved for a card, and meet the minimum spend requirement, you will get the bonus listed for the offer you applied for. Every time ! Unlike Chase or AMEX, who will send you a card, wait for you to pay the fee and spend, and then say "sorry, you don't qualify for a bonus". If Citi doesn't intend to give you the bonus, they will just deny your app. They won't even do a pull, they will just instantly deny your app. If they send you the card, and you meet the spend on time, you will get the bonus. My attorney insists I add "that could change tomorrow", but from the Big Bang thru today, that has always been true.

2b) Another helpful post discussing timeframe for meeting min spend: 6279

3) Any expectation that Citi will do things that make sense is just plain silly. They won't.

Citibank Contacts/Resources
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 – General Personal Application Inquiries with live rep
  • (866) 606-2787 – General Application and Account Questions with live rep
  • (888) 201-4523 – Application status
  • (866) 606-2961 – Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117
Admiral Club Access: You do not need to be flying AA that particular day of travel. (Ex: you're flying DL on the day of travel...you could still enter the AC lounge, even though you're not on an AA flight that day.) Beware, though, that individual lounges have individual rules (see the link below). Alternate rules usually come w/ Qantas lounges, not AA lounges. Furthermore, AC access "comes with" US Air access (19 locations). An authorized user does not have AC access unless they are with the primary card holder. The authorized user's card will have the "Admiral Club" language omitted from the back of their card.

For reference, an AC lounge list: http://www.aa.com/i18n/travelInforma...#admirals-club
For questions and discussions on lounge access: Help Desk: Lounge Access and Lounge Access Rules

$200 Statement Credit on any purchase:

Multiple datapoints within this thread as well as multiple confirmations from CSRs say that the $200 statement credit is for any purchase.

Also, please note that these cards do not include the 10% miles rebate offered by some other Citi AA products.

What about the EQM? AA tracks your miles earned on Executive card(s) and adds 10K Elite Qualifying Miles to your EQM balance once you earn 40,000 miles during a calendar year on Executive card(s). Any number of Executive cards can add up to the 40K, and you cannot earn more than 10K EQM each year. No redeemable miles are added, and this is of no consequence or value unless you will also earn at least 15K additional EQM in a given year by flying and 10K will bump you up to the next status level.

Direct phone number to Citi Fraud Prevention department: +18664705331

Concierge service enrollment (allows for electronic requests). Concierge number is +18778812668

Here are the minimum credit limit required amounts in order to keep an account open (for purposes of new card applications and reconsiderations)
Citi Amex 1k (likely citi gold as well)
Citi Visa signature/world MasterCard 3k
Citi World elite Mastercards (including exec) 5k


Advice to those new to citi American Airlines cards,

If you are just starting out please apply and use the lower level citi AA card for a while before moving on to this thread and card. This will help you in the long run in more ways than one. Most of us here have opened and used lower level AA cards before moving on to this thread and card
Also,
Check out this thread
http://www.flyertalk.com/forum/citi-...ost-first.html
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Citi Executive AA MasterCard [October 2013 - September 2014]

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Old Feb 13, 2014, 3:46 pm
  #1966  
 
Join Date: Apr 2011
Location: BOS
Programs: Marriott, AAdvantage, United, Club Carlson
Posts: 1,687
Originally denied...sent a snail mail letter to Executive review...approved 2 days ago by phone.
BostonFlyer1624 is offline  
Old Feb 13, 2014, 3:59 pm
  #1967  
Suspended
 
Join Date: Jan 2013
Location: Barcelona
Posts: 3,317
Originally Posted by BostonFlyer1624
Originally denied...sent a snail mail letter to Executive review...approved 2 days ago by phone.
Good data point, thanks.

More specifically, did you try CSR #2 before going to Exec Review?
pricesquire is offline  
Old Feb 13, 2014, 4:10 pm
  #1968  
 
Join Date: Jul 2010
Location: PDX
Posts: 200
Do you get a membership card for club access? Or do you just show the credit card? I have the credit card and have a trip this weekend but not flying on AA.
emax48 is offline  
Old Feb 13, 2014, 4:20 pm
  #1969  
No longer with Internet Brands
 
Join Date: Mar 2011
Location: Los Angeles, CA
Programs: DL DM 1.6MM, Marriott LT Plat
Posts: 5,343
Originally Posted by emax48
Do you get a membership card for club access? Or do you just show the credit card? I have the credit card and have a trip this weekend but not flying on AA.
It's on the back of the CC itself.
IBobi is offline  
Old Feb 13, 2014, 5:01 pm
  #1970  
 
Join Date: Jul 2013
Posts: 148
Originally Posted by BostonFlyer1624
Originally denied...sent a snail mail letter to Executive review...approved 2 days ago by phone.
What's the deny reason?
kasan08 is offline  
Old Feb 13, 2014, 5:05 pm
  #1971  
 
Join Date: Jan 2013
Posts: 322
Originally Posted by johnnie198x
I can confirm that it is possible to get 3 Executive card. I got 1 in mid October (60k, couldn't match) and just got 2 this week

By the way, have we figured out the deal with "Miles reported to AA: 0" ?
Nice. Were you instantly approved for the third?
flyertalkingallday is offline  
Old Feb 13, 2014, 5:24 pm
  #1972  
 
Join Date: Oct 2004
Location: Sacramento CA - SMF
Programs: UA 1K, PC Plat, SPG Gld, HH Gld, MR Gld
Posts: 207
Originally Posted by maddie5218
Just got approved for the first 100k card yesterday with a phone call after having applied late Monday night. Didn't get approved until I called back for a third time. Only 5k limit. Exhausting. Was rushed so I didn't ask to move some of my limit from my other AA card over, which now I think they'll want to do another hard pull.

Got the UPS alert earlier that my UPS package should be here by 10:30am tomorrow, meaning my card will probably arrive Saturday pending this wonderful blizzard in the North East.

Considering applying for a second card because 100k miles for essentially $250, or 200k for $500 is such a good deal. Here's my situation though...

01 Jan 14 - applied and approved for World MasterCard
10 Feb 14 - applied for Executive card
12 Feb 14 - approved for Executive card

HOWEVER, when speaking to the CSRs at Citi, they told me they had received two apps for the World MasterCard on the 1st, when I only applied for one. The first one basically told me no go, the second one had no idea what she was talking about, and then finally the third one said "oh, we've had some people get an error page and had this happen" and finally approved me. Should I be good to apply for a second Executive card after those "2" apps from January 1st are past 65 days? Around mid-March?
Wow - Glad to see we are not the only ones. Mrs. Traveler called Citi this morning and was told the same thing (2 apps for the World Master Card on the same day). Of course, she (Mrs. T) told the CSR that there had been an error page and that she pushed the submit button again.

However, in Mrs. Traveler's case the CSR did not approve her app, but rather sent the info to another department for review. Told to check in the morning. She's gonna keep calling; and if no positive response she'll send a letter to the Exec Review Dept.

She's like a shark - she can smell those miles. Love that woman!
kwbtraveler is offline  
Old Feb 13, 2014, 6:16 pm
  #1973  
 
Join Date: Aug 2012
Posts: 33
Hey Guys, what's the payment address for the Citi Executive card? I need this for billpay, and I haven't received my first statement yet.

-WT

Last edited by WaterTree; Feb 13, 2014 at 6:31 pm
WaterTree is offline  
Old Feb 13, 2014, 8:16 pm
  #1974  
 
Join Date: Jan 2014
Location: LAX/BUR
Posts: 525
Originally Posted by kwbtraveler
Wow - Glad to see we are not the only ones. Mrs. Traveler called Citi this morning and was told the same thing (2 apps for the World Master Card on the same day). Of course, she (Mrs. T) told the CSR that there had been an error page and that she pushed the submit button again.

However, in Mrs. Traveler's case the CSR did not approve her app, but rather sent the info to another department for review. Told to check in the morning. She's gonna keep calling; and if no positive response she'll send a letter to the Exec Review Dept.

She's like a shark - she can smell those miles. Love that woman!
I'd definitely suggest to keep trying back! Took me three times before someone approved me and I acted super confused and concerned why there would have been two in one day because I only had one card.
maddie5218 is offline  
Old Feb 13, 2014, 8:41 pm
  #1975  
 
Join Date: Dec 2013
Location: MIA
Programs: AA, WN, HH, IHG
Posts: 32
Originally Posted by maddie5218
I'd definitely suggest to keep trying back! Took me three times before someone approved me and I acted super confused and concerned why there would have been two in one day because I only had one card.
That worked? I'm in a similar situation. Applied for the 50k AAdvantage in mid-December. I received an error message so I re-applied later that day. I was denied for the second app so I called Citi CSR and apparently they had approved me for the first app (error), but denied me for the second.

In mid January I applied for another 50k HHonors card and was denied due to too many Citi apps. I thought I was safe since I was well over the 8 day waiting period, but it completely slipped my mind that my previous application error had counted as an app. I called Citi CSR and they told me there was nothing they could do and would not approve me for the card.

Obviously, I could care less about the HHonors card and really want to jump on this 100k offer while it lasts. Do I have a shot if I apply and call CSR (maybe multiple times) to explain my situation? Or is it best to just cool it on Citi apps for a while.
zmant06 is offline  
Old Feb 13, 2014, 8:54 pm
  #1976  
 
Join Date: Nov 2006
Programs: Marriott Platinum, Hilton Diamond, IHG Platinum
Posts: 3,727
Is it a good idea to apply for card #2 if card #1 hasn't been activated yet?
italdesign is offline  
Old Feb 13, 2014, 9:20 pm
  #1977  
 
Join Date: Jan 2014
Posts: 224
Originally Posted by italdesign
Is it a good idea to apply for card #2 if card #1 hasn't been activated yet?
What's the reason for delaying the activation of card #1?
traveler9020 is offline  
Old Feb 13, 2014, 9:35 pm
  #1978  
 
Join Date: Jan 2014
Posts: 5
I had the same thing happen. I thought my first application for the platinum select didn't process so resubmitted and it turned out the first had processed. My second app was rejected. I then wanted to apply for the world mastercard 4 weeks later and was rejected because of too many apps. I called customer service and after explaining what happened with the platinum select they approved my world mastercard application. Try speaking with a different CSR



Originally Posted by zmant06
That worked? I'm in a similar situation. Applied for the 50k AAdvantage in mid-December. I received an error message so I re-applied later that day. I was denied for the second app so I called Citi CSR and apparently they had approved me for the first app (error), but denied me for the second.

In mid January I applied for another 50k HHonors card and was denied due to too many Citi apps. I thought I was safe since I was well over the 8 day waiting period, but it completely slipped my mind that my previous application error had counted as an app. I called Citi CSR and they told me there was nothing they could do and would not approve me for the card.

Obviously, I could care less about the HHonors card and really want to jump on this 100k offer while it lasts. Do I have a shot if I apply and call CSR (maybe multiple times) to explain my situation? Or is it best to just cool it on Citi apps for a while.
Cysurvivor is offline  
Old Feb 13, 2014, 9:55 pm
  #1979  
 
Join Date: Jan 2014
Posts: 1,269
Originally Posted by WaterTree
Hey Guys, what's the payment address for the Citi Executive card? I need this for billpay, and I haven't received my first statement yet.

-WT
It's on the back of the card.
LWT3 is offline  
Old Feb 13, 2014, 10:18 pm
  #1980  
 
Join Date: Nov 2006
Programs: Marriott Platinum, Hilton Diamond, IHG Platinum
Posts: 3,727
Originally Posted by traveler9020
What's the reason for delaying the activation of card #1?
Applied for a family member and card sent to her address. Was going to activate when I see her in a few days.

Would it be better to activate card #1 before applying for card #2? (for the same person)
italdesign is offline  


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