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Citi Executive AA MasterCard [October 2013 - September 2014]

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Old Jan 24, 2014, 5:20 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
The thread was split on September 24, 2014 for technical reasons. This version of the Wikipost is frozen as of that date. Please click HERE to read the newer posts and the most current Wikipost.
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For questions NOT related to the application process - such as experiences using benefits - refer to the AA forum thread on this card: AA Citibank Executive / AAdvantage World Elite MasterCard (Master Thread)

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer for some Citi cards. [B]We do not know, and Citi has not indicated, how long these offers will last. Citi has left other offers alive for over a year beyond the 'apply by' date in the past. These links could be here all year or gone tomorrow. If the application loads, it is good, based on past Citi applications that survived past the landing page expiration, regardless of any posted or advertised 'apply by' date.

MOST CURRENT LINKS:

As of 8/19/14, the 60K+ links are no longer working, and give the following error:
A system error has caused a delay in processing your application. Please try again later.

[This link stopped working for a few days in July but seems to be working again] Many thanks to LM225 - Citi AA Executive Personal Mastercard, 100,000 miles after $10,000 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $200 in statement credits. $450 annual fee, not waived. Landing page no longer loads as of 6/24.


The landing page asks for a first and last name but the application loads with or without the landing page. This is a CHIP and Signature card. If you go through the landing page, please use any referral code given to you by an AC rep.

For alternate 100K links, see Post #6084. https://www.citicards.com/cards/acq/...&screenID=3001

Many thanks to lobo411 - Citi AA Executive Personal Mastercard, 75,000 miles after $7500 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $100 in statement credits. $450 annual fee, not waived. No landing page. This is a CHIP and Signature card. Bonus confirmed in posts 136 and 142. Still working: There is also a public version of this offer Citi AA Mastercard, 75,000 miles, Landing page available here. HT Belllaaa.

Many thanks to cerealmarketer - Citi AA Executive Personal Mastercard, 60,000 miles after $5k spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests. $450 annual fee, not waived. Landing page available here. This is a CHIP and Signature card. Landing page for 60K for $5K, with $100 statement credit and application.

Current 50K public offer: (Be carefull this link is showing as 30k in citi system, use other link for 50k) Landing page for 50K for $5K spending, no statement credit and application.

New 50k offer:
Landing page for New 50K for $5K spending, no statement credit - Application Link WARNING: This landing page contains the following in the Footnotes: "American Airlines AAdvantage® bonus miles are not available if you have had a Citi Executive® / AAdvantage® World EliteTM MasterCard® opened or closed in the past 18 months." But the app link directly following it goes to a totally different app page, which is reported to be working as usual.


EXPEDITED SHIPPING
While reconsideration/application reps do not seem to be aware of this, these cards are expedited and usually arrive 1-2 days after approval.The CSR will not take a request to expedite the card.

Who is eligible for this card? Anyone as long as you can be approved for the minimum $5K credit line, subject to the standard Citi rules of 1 Citi app or card of any kind per 8 days and 2 Citi cards or apps of any kind per 65 days. It is always advisable to wait 65 days from any type of Citi denial before applying for another Citi card. Many have reported getting approved for this card in spite of having several open AA cards over the past year as well as having previously had this card.

Not sure about the 8 and 65 day rules? If your most recent application for any Citi card is less than click here - 8 days ago, you need to wait. Also, if your previous (second-to-last) Citi application is less than click here - 65 days ago, you need to wait. These are not rules published or known by Citi CSRs but rather based on thousands of Citi card applications and datapoints across several threads.

This card can be churned. Recent datapoints concerning multiple Executive cards include posts 917, 1059 and starting at 1365. For in-depth datapoints and advice on churning Citi cards, read and study the extensive wiki posts in the HH thread and the AA Plat/gold thread. Click the plus on the right hand side of the wiki if you do not see the wiki text. Datapoints for bonus points posting on multiple cards include post 2579.


Getting around the $450 annual fee: Some have been able to meet the spending requirement before the first statement posts and then cancel and have the fee refunded after the miles post. Details and datapoints include starting at post 74. T&C state that the card must be cancelled within 30 days of the fee posting to get it refunded. Potential problems with this plans include a very short (1 week or less) first "month" as well as delays in miles posting which have been reported by several FTers here http://www.flyertalk.com/forum/credi...ost-first.html. YMMV. If paying $250-$450 for a year's access to Admirals Clubs and the 60K-100K miles is a deal breaker, this card may not be for you.

Once you cancel the card (within the 37 day window of AF posting) the refund will post on the account between 1-3 business days.

Retention Bonus Offers: User have been offered the following retention bonus offers when calling to cancel the card:

- 5,000 points + $100 credit with $1,500 spend per month for 3 months 5333
- 2 additional club member passes 6862
- 1,000 bonus miles each month for 16 month, min $1k spend/month 6862

Already a member? If you already purchased an AC membership (for example, using the credit from Amex Plat) and apply and are approved for this card, AA will refund you the pro-rated AF from any time left on your membership.

When do miles post? Usually a few days after your statement closes. In some cases your statement will show the correct miles earned but will show 0 miles reported to AA. In this case see this thread.

Please post more experiences about cancelling to avoid the $450 fee


Helpful points from post #3794 and others, especially for those new to Citi:
1) Citi CSRs are clueless, so disregard everything they say that seems to contradict anything you have read on F/T. And take everything else with a big grain of salt. I was told 3 times VERY CLEARLY "You will not got your annual fee refunded" while I was cancelling, but I did get it.

2a) With Citi, if you are approved for a card, and meet the minimum spend requirement, you will get the bonus listed for the offer you applied for. Every time ! Unlike Chase or AMEX, who will send you a card, wait for you to pay the fee and spend, and then say "sorry, you don't qualify for a bonus". If Citi doesn't intend to give you the bonus, they will just deny your app. They won't even do a pull, they will just instantly deny your app. If they send you the card, and you meet the spend on time, you will get the bonus. My attorney insists I add "that could change tomorrow", but from the Big Bang thru today, that has always been true.

2b) Another helpful post discussing timeframe for meeting min spend: 6279

3) Any expectation that Citi will do things that make sense is just plain silly. They won't.

Citibank Contacts/Resources
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 – General Personal Application Inquiries with live rep
  • (866) 606-2787 – General Application and Account Questions with live rep
  • (888) 201-4523 – Application status
  • (866) 606-2961 – Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117
Admiral Club Access: You do not need to be flying AA that particular day of travel. (Ex: you're flying DL on the day of travel...you could still enter the AC lounge, even though you're not on an AA flight that day.) Beware, though, that individual lounges have individual rules (see the link below). Alternate rules usually come w/ Qantas lounges, not AA lounges. Furthermore, AC access "comes with" US Air access (19 locations). An authorized user does not have AC access unless they are with the primary card holder. The authorized user's card will have the "Admiral Club" language omitted from the back of their card.

For reference, an AC lounge list: http://www.aa.com/i18n/travelInforma...#admirals-club
For questions and discussions on lounge access: Help Desk: Lounge Access and Lounge Access Rules

$200 Statement Credit on any purchase:

Multiple datapoints within this thread as well as multiple confirmations from CSRs say that the $200 statement credit is for any purchase.

Also, please note that these cards do not include the 10% miles rebate offered by some other Citi AA products.

What about the EQM? AA tracks your miles earned on Executive card(s) and adds 10K Elite Qualifying Miles to your EQM balance once you earn 40,000 miles during a calendar year on Executive card(s). Any number of Executive cards can add up to the 40K, and you cannot earn more than 10K EQM each year. No redeemable miles are added, and this is of no consequence or value unless you will also earn at least 15K additional EQM in a given year by flying and 10K will bump you up to the next status level.

Direct phone number to Citi Fraud Prevention department: +18664705331

Concierge service enrollment (allows for electronic requests). Concierge number is +18778812668

Here are the minimum credit limit required amounts in order to keep an account open (for purposes of new card applications and reconsiderations)
Citi Amex 1k (likely citi gold as well)
Citi Visa signature/world MasterCard 3k
Citi World elite Mastercards (including exec) 5k


Advice to those new to citi American Airlines cards,

If you are just starting out please apply and use the lower level citi AA card for a while before moving on to this thread and card. This will help you in the long run in more ways than one. Most of us here have opened and used lower level AA cards before moving on to this thread and card
Also,
Check out this thread
http://www.flyertalk.com/forum/citi-...ost-first.html
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Citi Executive AA MasterCard [October 2013 - September 2014]

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Old Feb 12, 2014, 9:03 am
  #1831  
 
Join Date: Jun 2011
Posts: 692
Originally Posted by yyykkk
I just applied for card #2. got approved after call. The rep. did mention to me that is the same product as I applied on 1/29. But I didn't confirm bonus stuff with her.
Approved this morning as well after moving credit lines. Rep didn't mention anything about the other one I applied for beginning of Feb.
compddd is offline  
Old Feb 12, 2014, 9:03 am
  #1832  
 
Join Date: Mar 2012
Posts: 88
Originally Posted by Big_Foot
Today or tomorrow to play safe.
thanks, then I'm wondering why healthnut is saying:

Originally Posted by healthnut
I don't know your past app history, but for the purpose of this, I'll just begin with the two apps you gave (not taking into consideration that there were prior Citi apps before the HHonors).

Day 1 would be starting Nov. 27th with the HHonors card.
You would then have been able to apply to the AA card December 5th.
Due to the fact that you didn't, that AA card that you applied for in December counts as that second app that must be down after eight days, so you restarted the cycle by doing it later.

Hard to explain, but you must wait ~65 days from the December app now. Then the cycle will start all over again.
ascg is offline  
Old Feb 12, 2014, 9:09 am
  #1833  
 
Join Date: Oct 2004
Location: Sacramento CA - SMF
Programs: UA 1K, PC Plat, SPG Gld, HH Gld, MR Gld
Posts: 207
Originally Posted by Big_Foot
Today or tomorrow to play safe.
Big Foot: Your recommending to ASCG that a new app can be done today or tomorrow. But, my situation is that Mrs Traveler had applied and was approved for 2 cards (27 Nov & 18 Dec); but was just denied for the Citi Exec because she had the 18 Dec app.

What makes you think that ASCG would be approved?
kwbtraveler is offline  
Old Feb 12, 2014, 9:14 am
  #1834  
 
Join Date: Mar 2012
Posts: 88
Originally Posted by kwbtraveler
Big Foot: Your recommending to ASCG that a new app can be done today or tomorrow. But, my situation is that Mrs Traveler had applied and was approved for 2 cards (27 Nov & 18 Dec); but was just denied for the Citi Exec because she had the 18 Dec app.

What makes you think that ASCG would be approved?
Did you call again?
the rule is no more than 2 apps in 60-65 days, when did she apply? November app is past 65 days
ascg is offline  
Old Feb 12, 2014, 9:20 am
  #1835  
 
Join Date: Oct 2004
Location: Sacramento CA - SMF
Programs: UA 1K, PC Plat, SPG Gld, HH Gld, MR Gld
Posts: 207
Originally Posted by ascg
Did you call again?
the rule is no more than 2 apps in 60-65 days, when did she apply? November app is past 65 days
Yes - Called twice. Second time she was told reason was for the 18 Dec application. Will be calling again, but I'm trying to figure out the logic in all this (maybe there is none). I just got approved for the Citi Exec Card, and have an approved Citi Business Card application on 18 Dec (and Citi Personal Card app on 27 Nov). It may be the fact that the 18 Dec is a Business app, but I really don't know.
kwbtraveler is offline  
Old Feb 12, 2014, 9:27 am
  #1836  
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Join Date: Sep 2013
Location: SNA/LAX
Posts: 1,407
Originally Posted by ascg
Did you call again?
the rule is no more than 2 apps in 60-65 days, when did she apply? November app is past 65 days
Her last app was not in November, it was in December.

I would wait until next week and you should be in the clear!
healthnut is offline  
Old Feb 12, 2014, 9:35 am
  #1837  
 
Join Date: Mar 2012
Posts: 88
Originally Posted by healthnut
Her last app was not in November, it was in December.

I would wait until next week and you should be in the clear!
But its not 1 app per 65 days ?
its 2 per 65 days ? November is long passed .In past 60 days she only applied for 1?
ascg is offline  
Old Feb 12, 2014, 10:07 am
  #1838  
 
Join Date: Apr 2012
Location: LAX
Posts: 556
just applied and call the number, receive 13k limits. not bad.

P.S. I can go to US air and Alaska Air clubs, right??? and bring up to 2 guests?
cubachao is offline  
Old Feb 12, 2014, 10:14 am
  #1839  
Suspended
 
Join Date: Jan 2013
Location: Barcelona
Posts: 3,317
Originally Posted by cubachao
just applied and call the number, receive 13k limits. not bad.

P.S. I can go to US air and Alaska Air clubs, right??? and bring up to 2 guests?
There is an AC lounge list in the Wiki. Includes most (if not all) Qantas lounges, USAir lounges, and (I'm not sure as to the amount) Alaska lounges.
pricesquire is offline  
Old Feb 12, 2014, 10:21 am
  #1840  
 
Join Date: May 2004
Location: LAX
Posts: 1,849
Originally Posted by kwbtraveler
Big Foot: Your recommending to ASCG that a new app can be done today or tomorrow. But, my situation is ...
Your situation is clearly different than his, so what's the connection?
In his case there is 65 days since his 1st app and more than 8 since his 2nd app,
he's good to go.
You - I have no idea, be precise and list all your apps and denials,
someone here will help.
Big_Foot is offline  
Old Feb 12, 2014, 10:21 am
  #1841  
 
Join Date: Nov 2008
Posts: 415
Originally Posted by ncSam
The wiki contains a link to the landing page.
Originally Posted by healthnut
The app link is different from the landing page link. the landing page link will show you the goodies!
Sorry, but what is the app link vs the landing page link? I need help to see if I'm landing on the right page... I clicked on the link at the top of the page of this thread. But I don't see anything about "xxx bonus miles after spending xxx amount". I only see a page where you fill in your information, and on the left hand side are 5 bullet points highlighting the credit card. So, is that the correct page? Does one only see the offer after filling up personal information? I kind of thought you could view the offer first...

Last edited by ENFO; Feb 12, 2014 at 10:28 am
ENFO is offline  
Old Feb 12, 2014, 10:26 am
  #1842  
 
Join Date: Jan 2011
Location: NY
Programs: SPG preferred, AA, United
Posts: 290
Originally Posted by ENFO
Sorry, but what is the app link vs the landing page link? I need help to see if I'm landing on the right page... I clicked on the link at the top of the page of this thread. But I don't see anything about bonus miles after spending xxx amount. I only see a page where you fill in your information, and on the left hand side are 5 bullet points highlighting the credit card. So, is that the correct page? Does one only get the offer after filling up personal information? I kind of thought you could view the offer first...
The landing page is where you sign up and it shows you the 100k offer. Click on the landing page and follow the instructions to sign up for the card.
daprophecy is offline  
Old Feb 12, 2014, 10:34 am
  #1843  
 
Join Date: Nov 2008
Posts: 415
Originally Posted by daprophecy
The landing page is where you sign up and it shows you the 100k offer. Click on the landing page and follow the instructions to sign up for the card.
Thanks. I've cleared my browser cookies etc. So I'm not landing on the correct page then if I'm not seeing the 100k offer first?
ENFO is offline  
Old Feb 12, 2014, 10:39 am
  #1844  
 
Join Date: Feb 2013
Location: San Antonio
Programs: AS MVP
Posts: 2,276
Find the sentence that says 'Landing page available here!'

Click on the word 'here!'

Print or do whatever you need. Links, as usual, are blue.
KennyBSAT is offline  
Old Feb 12, 2014, 11:15 am
  #1845  
 
Join Date: Jan 2011
Location: NY
Programs: SPG preferred, AA, United
Posts: 290
Originally Posted by ENFO
Thanks. I've cleared my browser cookies etc. So I'm not landing on the correct page then if I'm not seeing the 100k offer first?
you seem to be clicking on the actual card sign up page as opposed to the landing page. On the first paragraph skip the first link and after it is says landing page here there is a link. Click on that and you should see a banner that says 100k sign up offer on the left hand side and on the right hand side you will see a fill out form.
daprophecy is offline  


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