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Citi Executive AA MasterCard [October 2013 - September 2014]

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Old Jan 24, 2014, 5:20 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
The thread was split on September 24, 2014 for technical reasons. This version of the Wikipost is frozen as of that date. Please click HERE to read the newer posts and the most current Wikipost.
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For questions NOT related to the application process - such as experiences using benefits - refer to the AA forum thread on this card: AA Citibank Executive / AAdvantage World Elite MasterCard (Master Thread)

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer for some Citi cards. [B]We do not know, and Citi has not indicated, how long these offers will last. Citi has left other offers alive for over a year beyond the 'apply by' date in the past. These links could be here all year or gone tomorrow. If the application loads, it is good, based on past Citi applications that survived past the landing page expiration, regardless of any posted or advertised 'apply by' date.

MOST CURRENT LINKS:

As of 8/19/14, the 60K+ links are no longer working, and give the following error:
A system error has caused a delay in processing your application. Please try again later.

[This link stopped working for a few days in July but seems to be working again] Many thanks to LM225 - Citi AA Executive Personal Mastercard, 100,000 miles after $10,000 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $200 in statement credits. $450 annual fee, not waived. Landing page no longer loads as of 6/24.


The landing page asks for a first and last name but the application loads with or without the landing page. This is a CHIP and Signature card. If you go through the landing page, please use any referral code given to you by an AC rep.

For alternate 100K links, see Post #6084. https://www.citicards.com/cards/acq/...&screenID=3001

Many thanks to lobo411 - Citi AA Executive Personal Mastercard, 75,000 miles after $7500 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $100 in statement credits. $450 annual fee, not waived. No landing page. This is a CHIP and Signature card. Bonus confirmed in posts 136 and 142. Still working: There is also a public version of this offer Citi AA Mastercard, 75,000 miles, Landing page available here. HT Belllaaa.

Many thanks to cerealmarketer - Citi AA Executive Personal Mastercard, 60,000 miles after $5k spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests. $450 annual fee, not waived. Landing page available here. This is a CHIP and Signature card. Landing page for 60K for $5K, with $100 statement credit and application.

Current 50K public offer: (Be carefull this link is showing as 30k in citi system, use other link for 50k) Landing page for 50K for $5K spending, no statement credit and application.

New 50k offer:
Landing page for New 50K for $5K spending, no statement credit - Application Link WARNING: This landing page contains the following in the Footnotes: "American Airlines AAdvantage® bonus miles are not available if you have had a Citi Executive® / AAdvantage® World EliteTM MasterCard® opened or closed in the past 18 months." But the app link directly following it goes to a totally different app page, which is reported to be working as usual.


EXPEDITED SHIPPING
While reconsideration/application reps do not seem to be aware of this, these cards are expedited and usually arrive 1-2 days after approval.The CSR will not take a request to expedite the card.

Who is eligible for this card? Anyone as long as you can be approved for the minimum $5K credit line, subject to the standard Citi rules of 1 Citi app or card of any kind per 8 days and 2 Citi cards or apps of any kind per 65 days. It is always advisable to wait 65 days from any type of Citi denial before applying for another Citi card. Many have reported getting approved for this card in spite of having several open AA cards over the past year as well as having previously had this card.

Not sure about the 8 and 65 day rules? If your most recent application for any Citi card is less than click here - 8 days ago, you need to wait. Also, if your previous (second-to-last) Citi application is less than click here - 65 days ago, you need to wait. These are not rules published or known by Citi CSRs but rather based on thousands of Citi card applications and datapoints across several threads.

This card can be churned. Recent datapoints concerning multiple Executive cards include posts 917, 1059 and starting at 1365. For in-depth datapoints and advice on churning Citi cards, read and study the extensive wiki posts in the HH thread and the AA Plat/gold thread. Click the plus on the right hand side of the wiki if you do not see the wiki text. Datapoints for bonus points posting on multiple cards include post 2579.


Getting around the $450 annual fee: Some have been able to meet the spending requirement before the first statement posts and then cancel and have the fee refunded after the miles post. Details and datapoints include starting at post 74. T&C state that the card must be cancelled within 30 days of the fee posting to get it refunded. Potential problems with this plans include a very short (1 week or less) first "month" as well as delays in miles posting which have been reported by several FTers here http://www.flyertalk.com/forum/credi...ost-first.html. YMMV. If paying $250-$450 for a year's access to Admirals Clubs and the 60K-100K miles is a deal breaker, this card may not be for you.

Once you cancel the card (within the 37 day window of AF posting) the refund will post on the account between 1-3 business days.

Retention Bonus Offers: User have been offered the following retention bonus offers when calling to cancel the card:

- 5,000 points + $100 credit with $1,500 spend per month for 3 months 5333
- 2 additional club member passes 6862
- 1,000 bonus miles each month for 16 month, min $1k spend/month 6862

Already a member? If you already purchased an AC membership (for example, using the credit from Amex Plat) and apply and are approved for this card, AA will refund you the pro-rated AF from any time left on your membership.

When do miles post? Usually a few days after your statement closes. In some cases your statement will show the correct miles earned but will show 0 miles reported to AA. In this case see this thread.

Please post more experiences about cancelling to avoid the $450 fee


Helpful points from post #3794 and others, especially for those new to Citi:
1) Citi CSRs are clueless, so disregard everything they say that seems to contradict anything you have read on F/T. And take everything else with a big grain of salt. I was told 3 times VERY CLEARLY "You will not got your annual fee refunded" while I was cancelling, but I did get it.

2a) With Citi, if you are approved for a card, and meet the minimum spend requirement, you will get the bonus listed for the offer you applied for. Every time ! Unlike Chase or AMEX, who will send you a card, wait for you to pay the fee and spend, and then say "sorry, you don't qualify for a bonus". If Citi doesn't intend to give you the bonus, they will just deny your app. They won't even do a pull, they will just instantly deny your app. If they send you the card, and you meet the spend on time, you will get the bonus. My attorney insists I add "that could change tomorrow", but from the Big Bang thru today, that has always been true.

2b) Another helpful post discussing timeframe for meeting min spend: 6279

3) Any expectation that Citi will do things that make sense is just plain silly. They won't.

Citibank Contacts/Resources
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 – General Personal Application Inquiries with live rep
  • (866) 606-2787 – General Application and Account Questions with live rep
  • (888) 201-4523 – Application status
  • (866) 606-2961 – Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117
Admiral Club Access: You do not need to be flying AA that particular day of travel. (Ex: you're flying DL on the day of travel...you could still enter the AC lounge, even though you're not on an AA flight that day.) Beware, though, that individual lounges have individual rules (see the link below). Alternate rules usually come w/ Qantas lounges, not AA lounges. Furthermore, AC access "comes with" US Air access (19 locations). An authorized user does not have AC access unless they are with the primary card holder. The authorized user's card will have the "Admiral Club" language omitted from the back of their card.

For reference, an AC lounge list: http://www.aa.com/i18n/travelInforma...#admirals-club
For questions and discussions on lounge access: Help Desk: Lounge Access and Lounge Access Rules

$200 Statement Credit on any purchase:

Multiple datapoints within this thread as well as multiple confirmations from CSRs say that the $200 statement credit is for any purchase.

Also, please note that these cards do not include the 10% miles rebate offered by some other Citi AA products.

What about the EQM? AA tracks your miles earned on Executive card(s) and adds 10K Elite Qualifying Miles to your EQM balance once you earn 40,000 miles during a calendar year on Executive card(s). Any number of Executive cards can add up to the 40K, and you cannot earn more than 10K EQM each year. No redeemable miles are added, and this is of no consequence or value unless you will also earn at least 15K additional EQM in a given year by flying and 10K will bump you up to the next status level.

Direct phone number to Citi Fraud Prevention department: +18664705331

Concierge service enrollment (allows for electronic requests). Concierge number is +18778812668

Here are the minimum credit limit required amounts in order to keep an account open (for purposes of new card applications and reconsiderations)
Citi Amex 1k (likely citi gold as well)
Citi Visa signature/world MasterCard 3k
Citi World elite Mastercards (including exec) 5k


Advice to those new to citi American Airlines cards,

If you are just starting out please apply and use the lower level citi AA card for a while before moving on to this thread and card. This will help you in the long run in more ways than one. Most of us here have opened and used lower level AA cards before moving on to this thread and card
Also,
Check out this thread
http://www.flyertalk.com/forum/citi-...ost-first.html
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Citi Executive AA MasterCard [October 2013 - September 2014]

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Old Feb 12, 2014, 4:43 am
  #1786  
 
Join Date: Feb 2014
Location: Florida
Programs: Hilton Diamond, Marriott Titanium, Delta Diamond, Hyatt Globalist, AA Executive Platinum
Posts: 241
Data Point: Applied 1st card 12/30. Statement Closed 1/10. Met spending at $5000 under 60K Bonus Mile offer. AF posted and received Bonus within 2 business days.

Requested a Match for 40K additional miles and $200 Statement Credit. Got the statement credit but statement hasn't closed yet, so do not know about the miles yet

Applied 2nd card 2/1 and received 2/6. Statement Closed 2/11. Met spending at $10,000 and received $200 Statement Credit. NO AF posted! Statement shows 110,000 miles transferred to AA. Most likely will show up within 2 business days.

I hope this helps!!

Last edited by 141park; Feb 12, 2014 at 5:44 am
141park is offline  
Old Feb 12, 2014, 5:46 am
  #1787  
 
Join Date: Apr 2012
Location: MKE
Programs: Hyatt Diamond, SPG Plat, Hilton Gold, Club Carlson Gold,
Posts: 639
Originally Posted by 141park
Data Point: Applied 1st card 12/30. Statement Closed 1/10. Met spending at $5000 under 60K Bonus Mile offer. AF posted and received Bonus within 2 business days.

Requested a Match for 40K additional miles and $200 Statement Credit. Got the statement credit but statement hasn't closed yet, so do not know about the miles yet

Applied 2nd card 2/1 and received 2/6. Statement Closed 2/11. Met spending at $10,000 and received $200 Statement Credit. NO AF posted! Statement shows 110,000 miles transferred to AA. Most likely will show up within 2 business days.

I hope this helps!!
Did you buy any expensive percriptions
phdtomd is offline  
Old Feb 12, 2014, 6:00 am
  #1788  
 
Join Date: Feb 2014
Location: Florida
Programs: Hilton Diamond, Marriott Titanium, Delta Diamond, Hyatt Globalist, AA Executive Platinum
Posts: 241
Originally Posted by phdtomd
Did you buy any expensive percriptions
No, I did not on either Card.
141park is offline  
Old Feb 12, 2014, 6:07 am
  #1789  
 
Join Date: Apr 2012
Location: MKE
Programs: Hyatt Diamond, SPG Plat, Hilton Gold, Club Carlson Gold,
Posts: 639
Originally Posted by 141park
No, I did not on either Card.
That's interesting. I wonder if that's the differenc. Could they be... disqualifying large perchases made at a certain drug store? Or could they jave figured it a way to block purchases needing activation from counting in spend?
phdtomd is offline  
Old Feb 12, 2014, 6:13 am
  #1790  
 
Join Date: Feb 2014
Location: Florida
Programs: Hilton Diamond, Marriott Titanium, Delta Diamond, Hyatt Globalist, AA Executive Platinum
Posts: 241
Originally Posted by phdtomd
That's interesting. I wonder if that's the differenc. Could they be... disqualifying large perchases made at a certain drug store? Or could they jave figured it a way to block purchases needing activation from counting in spend?
I am not really sure and I wouldn't think it really matters. A spend is a spend. Citi gets their Credit Card fees, so it really shouldn't matter what we are spending on as long as you get to $10,000 spend.

Thanks
141park is offline  
Old Feb 12, 2014, 6:13 am
  #1791  
 
Join Date: Nov 2007
Location: PHX
Posts: 4,787
Approved for 75k card on 1/27. Got additional 25k commitment by SM. Statement closed 2/10 with good amount of CVS spend with annual fee included. All miles in account today.
lkar is offline  
Old Feb 12, 2014, 6:45 am
  #1792  
 
Join Date: Jan 2014
Location: LAX/BUR
Posts: 525
How do you write a letter to the executives at Citi to get an app approved? They told me that they have two applications from me for the same card, yet I only applied once. When she put me on hold I feel like she was just looking for another reason to decline me and she told me that there were too many new open accounts when I think she really didn't want to approve me because of the "two" applications. I'd like to write a letter. Can anybody give me that info?

EDIT: called back again, agent didn't know what she was talking about. Told me I had too many apps with them, but that it was the one from back in January and then this one too. Called again. After a few minutes on hold was approved for a 5k limit. Bummer about the limit, but happy about the card!

Last edited by maddie5218; Feb 12, 2014 at 6:58 am
maddie5218 is offline  
Old Feb 12, 2014, 7:11 am
  #1793  
 
Join Date: Jul 2012
Location: STL
Programs: Hyatt Platinum, Hilton Gold
Posts: 521
Originally Posted by lkar
Approved for 75k card on 1/27. Got additional 25k commitment by SM. Statement closed 2/10 with good amount of CVS spend with annual fee included. All miles in account today.
Did you have to spend 10k for those extra 25k miles?
doss1 is offline  
Old Feb 12, 2014, 7:18 am
  #1794  
 
Join Date: Oct 2004
Location: Sacramento CA - SMF
Programs: UA 1K, PC Plat, SPG Gld, HH Gld, MR Gld
Posts: 207
Originally Posted by kwbtraveler
I applied on was approved immediately on Friday. Mrs Traveler applied yesterday and received the message "application pending further review and we need additional info ... please call us now at 800-695-5171. She called, was put on hold for a minute, and they told her she was denied & could not tell her why. CSR told her that she'd need to wait for the letter for the explanation.

Is this considered to be final or would calling the reconsideration line be helpful?
Update: Mrs Traveler called back yesterday. She really tried to get them to reconsider her application; even suggesting that they move some credit around. The CSR said, "Sorry Mrs Traveler but you have had an application with Citi for another card in mid December; and you must wait 60 days between applications".

Now I thought the rule for Citi was no two (2) applications can be submitted within a 60 day (65 day to be safe) period. She applied for Citi HH Card on Nov 27 (approved) and Citi AA Card on Dec 18 (approved).

Has Citi recently changed its policy or was the CSR simply mistaken?
kwbtraveler is offline  
Old Feb 12, 2014, 7:23 am
  #1795  
Hyatt Contributor Badge
 
Join Date: Sep 2013
Location: SNA/LAX
Posts: 1,407
Originally Posted by kwbtraveler
Update: Mrs Traveler called back yesterday. She really tried to get them to reconsider her application; even suggesting that they move some credit around. The CSR said, "Sorry Mrs Traveler but you have had an application with Citi for another card in mid December; and you must wait 60 days between applications".

Now I thought the rule for Citi was no two (2) applications can be submitted within a 60 day (65 day to be safe) period. She applied for Citi HH Card on Nov 27 (approved) and Citi AA Card on Dec 18 (approved).

Has Citi recently changed its policy or was the CSR simply mistaken?
The December 18th application would put you at not applying again until AT LEAST February 16th.

The reason you were able to submit the AA app after the HHonors is because of the sequence, which is in the AA thread wiki.

Day 1
Day 8
Day 65
Day 74
healthnut is offline  
Old Feb 12, 2014, 7:31 am
  #1796  
 
Join Date: Oct 2004
Location: Sacramento CA - SMF
Programs: UA 1K, PC Plat, SPG Gld, HH Gld, MR Gld
Posts: 207
Originally Posted by healthnut
The December 18th application would put you at not applying again until AT LEAST February 16th.
So is it one (1) application in a 60 day period or two (2)?

I though it was one (1) application in 90 day period for the Citi Business cards; and two (2) within a 60 day period for the Citi Consumer cards. This comes from the FlyerTalk Citi AA Wiki at:

https://www.flyertalk.com/forum/cred...first-102.html


2. What are the most current time-restriction rules in applying for all Citi cards?
•Only 1 Citi application of any kind per week (8 days to be safe).
•No more than 2 Citi applications of any kind in 60 days (65 days to be safe).
•No more than 1 Citi business application in 90 days (95 to be safe). This does not override the rules above.

While the day limits are a little flexible by a few days either way and YMMV, the rules themselves are not flexible. Note: In applying the rules above, count all Citi applications, including denials and/or applications for non-AA cards.

Mixed type Example:
Day 1 50K HHonors Visa
Day 9 or later 50K Personal Platinum Visa
Day 66 or later 50K Business #1
Day 74 or later 15K ThankYou Preferred
Day 161 or later 50K Business #2
kwbtraveler is offline  
Old Feb 12, 2014, 7:36 am
  #1797  
 
Join Date: Jan 2014
Posts: 224
Originally Posted by joykid
Thanks a lot! so did you pay your 1st card balance in full or just half of it when you applied and called for your 2nd card? did you have to move your credit line from your 1st card to the 2nd one?
I hadn't paid anything on the first card balance when I applied for the second. The balance on card #1 was just over $10k, which was about half of the credit limit. When I called for card #2, I just moved some of the CL from my other Citi cards. I didn't move anything from my 1st Exec card.
traveler9020 is offline  
Old Feb 12, 2014, 7:36 am
  #1798  
Hyatt Contributor Badge
 
Join Date: Sep 2013
Location: SNA/LAX
Posts: 1,407
Originally Posted by kwbtraveler
So is it one (1) application in a 60 day period or two (2)?

I though it was one (1) application in 90 day period for the Citi Business cards; and two (2) within a 60 day period for the Citi Consumer cards. This comes from the FlyerTalk Citi AA Wiki at:

https://www.flyertalk.com/forum/cred...first-102.html


2. What are the most current time-restriction rules in applying for all Citi cards?
•Only 1 Citi application of any kind per week (8 days to be safe).
•No more than 2 Citi applications of any kind in 60 days (65 days to be safe).
•No more than 1 Citi business application in 90 days (95 to be safe). This does not override the rules above.

While the day limits are a little flexible by a few days either way and YMMV, the rules themselves are not flexible. Note: In applying the rules above, count all Citi applications, including denials and/or applications for non-AA cards.

Mixed type Example:
Day 1 50K HHonors Visa
Day 9 or later 50K Personal Platinum Visa
Day 66 or later 50K Business #1
Day 74 or later 15K ThankYou Preferred
Day 161 or later 50K Business #2
I don't know your past app history, but for the purpose of this, I'll just begin with the two apps you gave (not taking into consideration that there were prior Citi apps before the HHonors).

Day 1 would be starting Nov. 27th with the HHonors card.
You would then have been able to apply to the AA card December 5th.
Due to the fact that you didn't, that AA card that you applied for in December counts as that second app that must be down after eight days, so you restarted the cycle by doing it later.

Hard to explain, but you must wait ~65 days from the December app now. Then the cycle will start all over again.
healthnut is offline  
Old Feb 12, 2014, 7:38 am
  #1799  
 
Join Date: Oct 2004
Location: Sacramento CA - SMF
Programs: UA 1K, PC Plat, SPG Gld, HH Gld, MR Gld
Posts: 207
Originally Posted by healthnut
The December 18th application would put you at not applying again until AT LEAST February 16th.

The reason you were able to submit the AA app after the HHonors is because of the sequence, which is in the AA thread wiki.

Day 1
Day 8
Day 65
Day 74
OK - I'm still confused because I just got the Citi AA Executive Card (100K) for which I applied last Friday. But, I had applied for other Citi cards at the same time as Mrs. Traveler:

My first app was Citi AA Plat (50K) on 28 Nov; and my second was the Citi Bus Card (50K) on 19 Dec.

So what's the disconnect???


Edit: Perhaps because card #2 was a Business card??
kwbtraveler is offline  
Old Feb 12, 2014, 7:41 am
  #1800  
 
Join Date: Jul 2013
Location: DFW,OVB (Russia)
Programs: AA HH Gold SPG Gold BA
Posts: 1,823
The interesting thing is.... My miles are posting to my AA account correctly

My only problem is I did not meet the spending in time for the first statement and my AF Already posted
So, does citi do partial AF refunds?
I'm looking for a definitive answer
Thanks
rgAAFT is offline  


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