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Citi AA credit cards, except Executive. (2013-2014)

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Old Jun 13, 2013, 2:57 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
This wiki is no longer being maintained/updated.

See the new thread & wiki at http://www.flyertalk.com/forum/citi-...24-months.html.

* * *


SEE NEW THREAD - 50K AA Cards


As of Sunday August 25, 2013:
Reports indicate personal cards can no longer be rapidly churned.

Click HERE to review the previous thread on this topic.

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer.

For information on the Executive version of this card, with $450 annual fee, not waived, see: Up to 100k miles Citi Executive AAdvantage offers

MOST CURRENT 50K LINKS:

Citi Personal and Business:50K miles & two Admirals Club one-day passes after $3000 spend in 3 months, $95 fee waived first year.

Citi AA Platinum Personal Mastercard, 50,000 miles after $3k spend in 3 months. $95 annual fee, waived first year. Landing page available here. This is a CHIP and Signature card.

Landing page for 50K Business and Personal MC requires $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business and Personal MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business and Personal MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to this application page.

OTHER PERSONAL CARDS

Citi Platinum Select Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Up to $100 statement credit for AA purchases. Landing page available here.

Citi Platinum Select Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year.

Citi Gold Mastercard. 25,000 miles after $750 spend in 3 months. $50 annual fee, waived first year. Landing page available here

If you are already a Citigold customer, read this post from the Miles Professor about another 50K offer from your branch office for the American Airlines credit card.

OTHER BUSINESS CARDS

Citi Business MasterCard. 40,000 miles after $3k spend in 3 months. $95 annual fee, waived first year. Landing page available here.

Citi Business Mastercard. 35,000 miles after $1.5k spend in 3 months.

Citi Business Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Landing page available here.

Citi Business Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Up to $100 statement credit for AA purchases. Landing page available here.


Citibank Contacts/Resources (Please add the others that you know)
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 – General Personal Application Inquiries with live rep
  • (800) 645-7240 – Business Application Status and Reconsideration Line, dial option 3 then option 1 for application status
  • (800) 288-4653 – Business Application Status and Reconsideration Line, dial option 3 then option 1 for application status
  • (866) 606-2787 – General Application and Account Questions with live rep
  • (888) 201-4523 – Application status
  • (866) 606-2961 – Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117

FAQ
  1. Are these AA cards churnable?
  2. What are the most current time-restriction rules in applying for all Citi cards?
  3. Do I need to close existing cards before applying?
  4. When should I close existing Citi accounts?
  5. Can I apply for a business card if I don’t have a business?
  6. Can I buy Visa gift cards to meet my minimum spend?
  7. Do I get 10% back when redeeming miles for awards?
  8. Do I have to use my own AAdvantage number on applications?
  9. There is nothing on the application page stating the bonus miles. How do I know what I will be getting?
  10. When will my bonus miles post?
  11. I met the minimum spend. Why does my statement say "Miles Reported to AA: 0"?
  12. Can I cancel a card using secure messaging?
  13. I activated the card online and got a message about this card replacing an old card. What does that mean?
  14. Which credit bureau does Citi pull and can I force them to use a different one?

1. Are these AA cards churnable?
Yes and No. The general rules are:
  • Personal AA cards: As of August 25, 2013 all linked personal AA cards in this thread can be churned only after Citi decides that you are no longer an existing cardmember. This usually occurs between 12 and 26 months after your last successful AA personal card approval of any type including AA Executive card(s). If you want both a Platinum card and an Executive AA card and are eligible under the 12-26 month rule, get the Platinum card first or the Executive card will restart the clock. Although it is not a hard-and-fast rule, 18 months after previous approval is the most common. YMMV. You do not need to cancel old personal cards.
    • Note: You cannot circumvent this rule by applying for a card type different from your previous Citi AA card. If your last personal AA card was a Visa, the waiting period for your next personal AA card will be the same regardless of whether you apply for a Visa, MC, or Amex.

  • Business AA cards: have been churnable repeatedly by some people without restriction other than the general Citi application rules. Apply once every 91-95 days. For unknown reasons, some other people have been unable to churn business cards at all. Also, some (but not all) people need to completely cancel their previous business card (ie, cancel both the card account and the associated master account) before they can apply for another business card.

    Note: If you encounter difficulty in obtaining a Citi AA business card after holding one before, it may because of the unusual way Citi sets up business accounts. The business account per se has its own master number; like a standard MC/Visa, this master account number is 16 digits. In addition, each card on the account has its own 16-digit card number. Each of these numbers, including the number for the primary cardholder, is different from the master account number.

    Sometimes, when you call to close your card account, all the card numbers are canceled but the master account remains open. When this happens, subsequent applications for a business card may encounter difficulty. Online, there should be a dropdown of accounts under your business login; the number that match your card number is your card account, the number that does not match your card number is your master account. When cancelling, ask to cancel both accounts, giving the last 4 digts of each (as shown in that dropdown).


2. What are the most current time-restriction rules in applying for all Citi cards?
  • Only 1 Citi application of any kind per week (8 days to be safe).
  • No more than 2 Citi applications of any kind in 60 days (65 days to be safe).
  • No more than 1 Citi business application in 90 days (95 to be safe). This does not override the rules above.

While the day limits are a little flexible by a few days either way and YMMV, the rules themselves are not flexible. Note: In applying the rules above, count all Citi applications, including denials and/or applications for non-AA cards.

Mixed type Example:
Day 1 60K HHonors Visa
Day 9 or later 50K Personal Platinum Visa
Day 66 or later 50K Business #1
Day 74 or later 60K Executive
Day 161 or later 50K Business #2
18 Months, 74 days or later 50K Personal Platinum Visa

Not sure what day you applied? The date is written year, month, day in the application number: 201402280000 means you applied on Feb 28, 2014


3. Do I need to close existing cards before applying?
No. There is no requirement that you close previous personal accounts. People have reported having 4 or more of the exact same card. However, many people have reported problems getting AA Business cards if they have an open Business account.


4. When should I close existing Citi accounts?
This is a matter of personal preference. Citi cards can be closed immediately after receiving a bonus and paying off the balance. There are no verifiable reports of Citi clawing back miles (exception - miles were clawed back for returned merchandise around November 2011).

Reasons to keep accounts open:
  • Having large credit lines improves your utilization percentage.
  • Maintaining old cards improves average age of cards.
  • Credit lines can be moved from old cards to new cards.
  • Anecdotal evidence suggests that Citi counts the credit lines of recently-closed accounts for 3-6 months against your total available credit.
  • You can receive retention offers once every 6 months per card. See this thread for details on the latest retention offers.

Reasons to close accounts:
  • Having a large amount of available credit with Citi will eventually reduce your chances of instant approval. Your application will automatically be reviewed if your CL's total 75K or more. This may also result in a large disparity between existing account CL's and new CL's, such as 20K, 20K and 1K for a new card, as an example.
  • There is little incentive to pay an annual fee if it is not waived.
  • The annual fee on Business cards is rarely waived.
  • Having a large number of open Citi cards will show up on your credit report and may affect non-Citi applications as well as the overall age of your accounts.


5. Can I apply for a business card if I don’t have a business?
Anyone can apply for a business card. You do not need a registered business with an EIN. If you do not have a business with an EIN or with bills/accounts in the business name, you can apply using your name as the business. The three possibilities are that: 1. You could be approved unconditionally, 2. You could be asked to fax a couple of bills or accounts (water, electricity, gas, cable, or phone bills, bank accounts, etc.) in the name of the business to Citi, or 3. You could be required to fill out and send a 4506-T tax form. Whatever you do do not make up income etc. about the business. Plenty of people have been issued cards for businesses with $0 annual revenue, 1-5 employees, and 0 years in business.


6. Can I buy Visa gift cards to meet my minimum spend?
Purchases from banks are almost always coded as a cash advance regardless of what they are for. Purchases from stores, e.g. CVS, are almost always coded as a purchase.
If you are concerned about it, it’s recommended to send a secure message Citi and have them set your Cash Advance limit to zero. Phone CSRs often say they can not do this.


7. Do I get 10% back when redeeming miles for awards?
It depends. First, the rebate program (which began in April 2012) applies only to holders of these cards:
  • Citi Platinum Select AAdvantage Visa Signature
  • Citi Platinum Select AAdvantage World MasterCard
  • Citi Platinum Select AAdvantage World Elite MasterCard
  • Citi Select AAdvantage American Express
It does not apply to the Citi Gold World MasterCard, Citi Executive products, or some of the Citi Business cards.

Also, the maximum rebate for any cardholder in a single calendar year is 10,000 miles. Having more than one qualifying Citi AA card will not allow you to receive a larger rebate; the restriction applies per AAdvantage account.

For more on the 10% rebate benefit, see Citi 10% miles back / rebate for reward redemption.


8. Do I have to use my own AAdvantage number on applications?
Yes. The name on the card application must match the name on the AAdvantage account. You cannot apply for multiple cards for different people and use the same AAdvantage account number. AA does not care or even know how many Citi accounts you have so there is no harm in having your AAdvantage account number associated with multiple cards in your name. If you forget to add your AAdvantage account number to your application, an AAdvantage account in your name will be created and can later be merged with your existing account by calling AA.


9. There is nothing on the application page stating the bonus miles. How do I know what I will be getting?
You need to have faith in the people here if you want to maximize your miles. The people on this board constantly apply for these cards and report back what they are told are the benefits and what they actually receive. The way Citi works is that if you are approved for a card, you will get the bonus associated with the link you applied under as long as you make the minimum spend. It does not matter if you already had the card or anything else. If you are approved - then you get the bonus. The two exceptions to this are: 1. If you fail to clear your cache and accidentally load a cached application, you get the miles associated with that application and 2. Some people have recently succeeded in 'bumping the bonus' by contacting Citi and requesting a match to a 50K offer after applying for a 40K card. If you don't feel like trusting in the experiences of others, then apply for an offer with a landing page.


10. When will my bonus miles post?
Two working days after the date of the statement containing the charge that takes you across the spend threshold. It posts overnight, it'll be there when you check your AAdvantage account in the morning.


11. I met the minimum spend. Why does my statement say "Miles Reported to AA: 0"?
No one knows exactly why this is happening to some people (Citi blames AA, AA blames Citi, and both blame the merger). It supposedly has something to do with the time it takes them to properly link your AAdvantage number to your card. There are two ways to deal with this:
  • Wait 1-2 statement periods, and see if the points post on their own. Per Citi, it can take this long for the accounts to link.
  • Call AA (1-800-882-8880) and open a case about it. Most people have had their miles post within 2 weeks of doing this.

For ongoing discussion, see Some AA Citi Card miles not transferred to AAdvantage accounts [Q3 2013 - Q1 2014]


12. Can I cancel a card using secure messaging?
Yes, assuming you have set up the credit card in your Citi account. Quick and easy.


13. I activated the card online and got a message about this card replacing an old card. What does that mean?
When activating cards online, Citi normally displays the text:

"This account replaces your old account, which is now closed. Statements for your old account will be available for up to 6 months. Your current account summary and unbilled transactions are now listed under your new account number."
This is normal and is supposed to be displayed when activating a replacement card but it seems to display even when activating a brand new card. This is nothing to worry about.


14. Which credit bureau does Citi pull and can I force them to use a different one?
Citi appears to use Experian most frequently, followed by Equifax. For some people they pull both. It depends on where you are located. You can check the Credit Boards database to see where card issuers have pulled recently.

For the most part, freezing Experian, or another bureau, will not cause Citi to pull a different bureau. They will almost certainly require you to unfreeze the bureau they wish to pull or deny your application. Some people have been successful providing the PIN but others have not. Mostly, freezing a credit bureau in an attempt to force Citi to pull a different one seems to waste time, money, and effort for little result. But YMMV.

For one person's experiences with various card issuers, check here.


For rules and info on any offers that include Admirals club passes or statement credits, see here.
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Citi AA credit cards, except Executive. (2013-2014)

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Old Oct 3, 2014, 1:27 pm
  #5146  
 
Join Date: Apr 2014
Location: ORD
Programs: AAdvantage, UA, Avios
Posts: 637
Originally Posted by onlybeef42
Just applied for my second business card. I was told by the reconsideration CSR that the application was denied because you can only have one account per tax id number.

If I cancelled the existing one today, would I be safe in 95+ days?

If I applied for a new EIN, can I reapply in less than 95 days?
Don't know the answer to #2, but for #1 there are people who are not ever able to churn business cards, especially if your master account number is not cancelled. Even then, some people have not been able to churn, per the wiki.
starbuk is offline  
Old Oct 3, 2014, 3:06 pm
  #5147  
 
Join Date: Feb 2010
Posts: 321
Originally Posted by onlybeef42
Just applied for my second business card. I was told by the reconsideration CSR that the application was denied because you can only have one account per tax id number.

If I cancelled the existing one today, would I be safe in 95+ days?

If I applied for a new EIN, can I reapply in less than 95 days?
More data... ... Made a second call and was escalated to a supervisor (I have a true need to track business expenses with separate cards). The supervisor let me know that the issue is due to the current agreement between Citi and AA for this card. She said that she could have worked a different bus citicard through just not a second of the exact same AA mastercard. She said unless I had a different EIN, she could not approve. When asked if i could reapply if I form a new company (and get a second EIN), she said I would likely be auto denied for timing, but ask for a supervisor as they should be able to approve. I also learned that the information provided could not be used for another application and I would literally have to reapply for a different card / with new EIN.
onlybeef42 is offline  
Old Oct 4, 2014, 12:19 am
  #5148  
 
Join Date: Mar 2011
Location: USA
Programs: All of em...
Posts: 1,265
Originally Posted by Ed Janowsky
I was just denied for the Citi AAdvantage Business card. Something about me having already reached the maximum number of accounts. I asked if that was maximum number of business accounts or maximum number of accounts in general. The CSR was not able to answer. I closed my first business card and its business account back in March. I currently have an AA Platinum, three Executives and a Hilton card. Is my denial related to having already had the business card and I'm just one of the unlucky ones not able to churn it?
I don't know if Citi's limits are different for each person, but I've had double or so the amt of cards you have for a long time and always get approved. The CSR's like to make up bogus reasons on denials... HUCA
x712xdamx is offline  
Old Oct 4, 2014, 9:03 am
  #5149  
 
Join Date: Jan 2008
Posts: 95
same thing happened here. the citi AA biz churning rules as we knew it is dead. Tried escalating a few times and had similar experiences to the folks below, to no avail. I should have read the last few pages of this thread before applying, wasted EX HP


Originally Posted by Ed Janowsky
I was just denied for the Citi AAdvantage Business card. Something about me having already reached the maximum number of accounts. I asked if that was maximum number of business accounts or maximum number of accounts in general. The CSR was not able to answer. I closed my first business card and its business account back in March. I currently have an AA Platinum, three Executives and a Hilton card. Is my denial related to having already had the business card and I'm just one of the unlucky ones not able to churn it?

Originally Posted by onlybeef42
Just applied for my second business card. I was told by the reconsideration CSR that the application was denied because you can only have one account per tax id number.

If I cancelled the existing one today, would I be safe in 95+ days?

If I applied for a new EIN, can I reapply in less than 95 days?
Originally Posted by onlybeef42
More data... ... Made a second call and was escalated to a supervisor (I have a true need to track business expenses with separate cards). The supervisor let me know that the issue is due to the current agreement between Citi and AA for this card. She said that she could have worked a different bus citicard through just not a second of the exact same AA mastercard. She said unless I had a different EIN, she could not approve. When asked if i could reapply if I form a new company (and get a second EIN), she said I would likely be auto denied for timing, but ask for a supervisor as they should be able to approve. I also learned that the information provided could not be used for another application and I would literally have to reapply for a different card / with new EIN.

Last edited by apuraja; Oct 4, 2014 at 9:27 am
apuraja is offline  
Old Oct 4, 2014, 9:49 am
  #5150  
Moderator: Travel Buzz
 
Join Date: Aug 2012
Location: Sunny San Diego
Posts: 3,099
It's true that the biz cards vary. I have 3, my husband was denied for a second one. Same income, etc. It's the way of the Citi.
StartinSanDiego is offline  
Old Oct 4, 2014, 10:43 am
  #5151  
 
Join Date: Apr 2011
Posts: 2,055
Originally Posted by onlybeef42
<SNIP> The supervisor let me know that the issue is due to the current agreement between Citi and AA for this card. She said that she could have worked a different bus citicard through just not a second of the exact same AA mastercard. She said unless I had a different EIN, she could not approve.<SNIP>
This is almost certainly not true, although the Supervisor may or may not believe it and it may or may not actually work for you.

Originally Posted by apuraja
same thing happened here. the citi AA biz churning rules as we knew it is dead. Tried escalating a few times and had similar experiences to the folks below, to no avail. I should have read the last few pages of this thread before applying, wasted EX HP
A single person's experience or even that of a few people is not proof of an actual change in policy or the rules. The Citi AA Business Card rules have always been very much YMMV. I just received my 6th Citi AA Business card, all identical, and I currently have three open.
IkeEsq is offline  
Old Oct 5, 2014, 9:57 am
  #5152  
 
Join Date: Jun 2014
Programs: 747 Upper Deck QF J LAX-BNE; A380 SQ SuiteC+D SYD-SIN & SIN-HKG; 777 CX F HKG-JFK; Park Hyatt Sydney
Posts: 513
Originally Posted by IkeEsq
This is almost certainly not true, although the Supervisor may or may not believe it and it may or may not actually work for you.



A single person's experience or even that of a few people is not proof of an actual change in policy or the rules. The Citi AA Business Card rules have always been very much YMMV. I just received my 6th Citi AA Business card, all identical, and I currently have three open.
So you used the same EIN each and every time or did you only use an SSN? Were you auto approved or was a human involved each time. What link/T&C language did you use? Perhaps we can start to understand the differences here with your help.
Ed Janowsky is offline  
Old Oct 5, 2014, 10:07 am
  #5153  
 
Join Date: Jun 2014
Programs: 747 Upper Deck QF J LAX-BNE; A380 SQ SuiteC+D SYD-SIN & SIN-HKG; 777 CX F HKG-JFK; Park Hyatt Sydney
Posts: 513
Originally Posted by x712xdamx
I don't know if Citi's limits are different for each person, but I've had double or so the amt of cards you have for a long time and always get approved. The CSR's like to make up bogus reasons on denials... HUCA
One could easily tell this particular CSR was VERY inexperienced. All she did was pull up the forthcoming denial letter to read the explanation to me. She definitely wasn't capable of making things up as she went.
Ed Janowsky is offline  
Old Oct 5, 2014, 10:16 am
  #5154  
 
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Originally Posted by Ed Janowsky
She definitely wasn't capable of making things up as she went.
Never, ever, doubt the ability of a Citi CSR to make things up, no matter how inexperienced they may seem. During their training they spend two whole days studying how to make things up.
Brugge is offline  
Old Oct 5, 2014, 6:07 pm
  #5155  
 
Join Date: Mar 2011
Location: BDL, JFK
Posts: 658
Originally Posted by Robl
Another data point. Approved for Visa Business card 11/2013, cancelled 6/2014 and did not request cancellation of "master account". Applied today for Business Mastercard and was approved. So still possible to churn the business card though perhaps ymmv.
Perhaps people missed my post. May not be relevant but this is my fourth Aavantage business card and I have never registered a business card online.
Clearly churning is YMMV.
Robl is offline  
Old Oct 6, 2014, 5:29 am
  #5156  
 
Join Date: Apr 2011
Posts: 2,055
Originally Posted by Ed Janowsky
So you used the same EIN each and every time or did you only use an SSN? Were you auto approved or was a human involved each time. What link/T&C language did you use? Perhaps we can start to understand the differences here with your help.
Always Sole Proprietorship, no revenue, 1-5 people, 1 year in business. Always use the links in this (or previous) threads. I don't think the T&Cs change on the business cards but I have used the same links as people who get denied A) for a second or B) for not closing previous cards.

Some are auto approved, some (like this last one) require me to call (3 times), one required calling Reconsideration and then writing to the Executive Office.

I don't think it has anything to do with any of the above. I do not know what it is in my profile or my wife's but it seems that Citi either likes you or they don't.

Maybe it is related to some combination of age, income, credit history, history with Citi, state/region, height, education level, or hair color.
IkeEsq is offline  
Old Oct 6, 2014, 8:17 am
  #5157  
 
Join Date: Jul 2014
Posts: 24
Citi denied AA Platinum MasterCard

I am a newbie here, I apologize if I posted in a wrong forum.

I applied for citi aa executive card in July 2014, got approved for 19k. Today I did my first app o rama, applied for a chase United card, ink plus, citi aa platinum, Barclaycard us Airways MasterCard. I called citi personal app status line this morning, the live rep asked me a couple ofquestions rregarding my address and date of birth and denied the application for having citi aa executive MasterCard, I asked for a reason, he told me that I can't have two AA cards, and as I already have the better version of citi aa card, he denied me, guys please help, is there a way to get this card approved, what reason should I give them to get it approved?

Also I called chase before that and was approved for both the cards...
crazylooks4u is offline  
Old Oct 6, 2014, 8:53 am
  #5158  
 
Join Date: Aug 2010
Location: ORF
Programs: Amex Plat, AA, BA Silver, Marriott Plat, Choice Gold, HHonors Gold, IHG Diamond
Posts: 3,749
Check the wiki in this thread. Citi AA cards have not been as churnable as in the old days.

http://www.flyertalk.com/forum/citi-...ost-first.html
lwildernorva is offline  
Old Oct 6, 2014, 8:53 am
  #5159  
mia
Moderator
 
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,958
Originally Posted by crazylooks4u
... denied the application for having citi aa executive MasterCard, ....
Welcome to FlyerTalk. I have appended your post to the established Citi AA card thread. I suggest you begin by reviewing the Wikipost at the top of this thread for a summary of application strategies.
mia is offline  
Old Oct 6, 2014, 11:32 am
  #5160  
 
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Originally Posted by crazylooks4u
he denied me, guys please help, is there a way to get this card approved, what reason should I give them to get it approved?
As the Wiki states, it's not possible for you to get another Plat card for somewhere between 12 and 22 months after applying for an EXEC. But it appears from what you posted that you only have 5 credit bureau inquiries in the last 6 months, and only one Citibank app in the last 65 days. If true, you can apply for another EXEC card now, whether or not your first one is open or closed.

If you are worried about the $450 fee, it's very possible to get another EXEC card, do the $5000 spend quickly with MS, have those points post to AA, and then cancel the card without paying that fee. But you have to do it perfectly to pull that off. Read all about it:

http://www.flyertalk.com/forum/citi-...osting-17.html

If after reading there, you still have questions about how to do that, PM me.
Brugge is offline  


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