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Citi AA credit cards, except Executive. (2013-2014)

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Old Jun 13, 2013, 2:57 pm
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Last edit by: mia
This wiki is no longer being maintained/updated.

See the new thread & wiki at http://www.flyertalk.com/forum/citi-...24-months.html.

* * *


SEE NEW THREAD - 50K AA Cards


As of Sunday August 25, 2013:
Reports indicate personal cards can no longer be rapidly churned.

Click HERE to review the previous thread on this topic.

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer.

For information on the Executive version of this card, with $450 annual fee, not waived, see: Up to 100k miles Citi Executive AAdvantage offers

MOST CURRENT 50K LINKS:

Citi Personal and Business:50K miles & two Admirals Club one-day passes after $3000 spend in 3 months, $95 fee waived first year.

Citi AA Platinum Personal Mastercard, 50,000 miles after $3k spend in 3 months. $95 annual fee, waived first year. Landing page available here. This is a CHIP and Signature card.

Landing page for 50K Business and Personal MC requires $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business and Personal MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business and Personal MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to this application page.

OTHER PERSONAL CARDS

Citi Platinum Select Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Up to $100 statement credit for AA purchases. Landing page available here.

Citi Platinum Select Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year.

Citi Gold Mastercard. 25,000 miles after $750 spend in 3 months. $50 annual fee, waived first year. Landing page available here

If you are already a Citigold customer, read this post from the Miles Professor about another 50K offer from your branch office for the American Airlines credit card.

OTHER BUSINESS CARDS

Citi Business MasterCard. 40,000 miles after $3k spend in 3 months. $95 annual fee, waived first year. Landing page available here.

Citi Business Mastercard. 35,000 miles after $1.5k spend in 3 months.

Citi Business Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Landing page available here.

Citi Business Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Up to $100 statement credit for AA purchases. Landing page available here.


Citibank Contacts/Resources (Please add the others that you know)
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 – General Personal Application Inquiries with live rep
  • (800) 645-7240 – Business Application Status and Reconsideration Line, dial option 3 then option 1 for application status
  • (800) 288-4653 – Business Application Status and Reconsideration Line, dial option 3 then option 1 for application status
  • (866) 606-2787 – General Application and Account Questions with live rep
  • (888) 201-4523 – Application status
  • (866) 606-2961 – Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117

FAQ
  1. Are these AA cards churnable?
  2. What are the most current time-restriction rules in applying for all Citi cards?
  3. Do I need to close existing cards before applying?
  4. When should I close existing Citi accounts?
  5. Can I apply for a business card if I don’t have a business?
  6. Can I buy Visa gift cards to meet my minimum spend?
  7. Do I get 10% back when redeeming miles for awards?
  8. Do I have to use my own AAdvantage number on applications?
  9. There is nothing on the application page stating the bonus miles. How do I know what I will be getting?
  10. When will my bonus miles post?
  11. I met the minimum spend. Why does my statement say "Miles Reported to AA: 0"?
  12. Can I cancel a card using secure messaging?
  13. I activated the card online and got a message about this card replacing an old card. What does that mean?
  14. Which credit bureau does Citi pull and can I force them to use a different one?

1. Are these AA cards churnable?
Yes and No. The general rules are:
  • Personal AA cards: As of August 25, 2013 all linked personal AA cards in this thread can be churned only after Citi decides that you are no longer an existing cardmember. This usually occurs between 12 and 26 months after your last successful AA personal card approval of any type including AA Executive card(s). If you want both a Platinum card and an Executive AA card and are eligible under the 12-26 month rule, get the Platinum card first or the Executive card will restart the clock. Although it is not a hard-and-fast rule, 18 months after previous approval is the most common. YMMV. You do not need to cancel old personal cards.
    • Note: You cannot circumvent this rule by applying for a card type different from your previous Citi AA card. If your last personal AA card was a Visa, the waiting period for your next personal AA card will be the same regardless of whether you apply for a Visa, MC, or Amex.

  • Business AA cards: have been churnable repeatedly by some people without restriction other than the general Citi application rules. Apply once every 91-95 days. For unknown reasons, some other people have been unable to churn business cards at all. Also, some (but not all) people need to completely cancel their previous business card (ie, cancel both the card account and the associated master account) before they can apply for another business card.

    Note: If you encounter difficulty in obtaining a Citi AA business card after holding one before, it may because of the unusual way Citi sets up business accounts. The business account per se has its own master number; like a standard MC/Visa, this master account number is 16 digits. In addition, each card on the account has its own 16-digit card number. Each of these numbers, including the number for the primary cardholder, is different from the master account number.

    Sometimes, when you call to close your card account, all the card numbers are canceled but the master account remains open. When this happens, subsequent applications for a business card may encounter difficulty. Online, there should be a dropdown of accounts under your business login; the number that match your card number is your card account, the number that does not match your card number is your master account. When cancelling, ask to cancel both accounts, giving the last 4 digts of each (as shown in that dropdown).


2. What are the most current time-restriction rules in applying for all Citi cards?
  • Only 1 Citi application of any kind per week (8 days to be safe).
  • No more than 2 Citi applications of any kind in 60 days (65 days to be safe).
  • No more than 1 Citi business application in 90 days (95 to be safe). This does not override the rules above.

While the day limits are a little flexible by a few days either way and YMMV, the rules themselves are not flexible. Note: In applying the rules above, count all Citi applications, including denials and/or applications for non-AA cards.

Mixed type Example:
Day 1 60K HHonors Visa
Day 9 or later 50K Personal Platinum Visa
Day 66 or later 50K Business #1
Day 74 or later 60K Executive
Day 161 or later 50K Business #2
18 Months, 74 days or later 50K Personal Platinum Visa

Not sure what day you applied? The date is written year, month, day in the application number: 201402280000 means you applied on Feb 28, 2014


3. Do I need to close existing cards before applying?
No. There is no requirement that you close previous personal accounts. People have reported having 4 or more of the exact same card. However, many people have reported problems getting AA Business cards if they have an open Business account.


4. When should I close existing Citi accounts?
This is a matter of personal preference. Citi cards can be closed immediately after receiving a bonus and paying off the balance. There are no verifiable reports of Citi clawing back miles (exception - miles were clawed back for returned merchandise around November 2011).

Reasons to keep accounts open:
  • Having large credit lines improves your utilization percentage.
  • Maintaining old cards improves average age of cards.
  • Credit lines can be moved from old cards to new cards.
  • Anecdotal evidence suggests that Citi counts the credit lines of recently-closed accounts for 3-6 months against your total available credit.
  • You can receive retention offers once every 6 months per card. See this thread for details on the latest retention offers.

Reasons to close accounts:
  • Having a large amount of available credit with Citi will eventually reduce your chances of instant approval. Your application will automatically be reviewed if your CL's total 75K or more. This may also result in a large disparity between existing account CL's and new CL's, such as 20K, 20K and 1K for a new card, as an example.
  • There is little incentive to pay an annual fee if it is not waived.
  • The annual fee on Business cards is rarely waived.
  • Having a large number of open Citi cards will show up on your credit report and may affect non-Citi applications as well as the overall age of your accounts.


5. Can I apply for a business card if I don’t have a business?
Anyone can apply for a business card. You do not need a registered business with an EIN. If you do not have a business with an EIN or with bills/accounts in the business name, you can apply using your name as the business. The three possibilities are that: 1. You could be approved unconditionally, 2. You could be asked to fax a couple of bills or accounts (water, electricity, gas, cable, or phone bills, bank accounts, etc.) in the name of the business to Citi, or 3. You could be required to fill out and send a 4506-T tax form. Whatever you do do not make up income etc. about the business. Plenty of people have been issued cards for businesses with $0 annual revenue, 1-5 employees, and 0 years in business.


6. Can I buy Visa gift cards to meet my minimum spend?
Purchases from banks are almost always coded as a cash advance regardless of what they are for. Purchases from stores, e.g. CVS, are almost always coded as a purchase.
If you are concerned about it, it’s recommended to send a secure message Citi and have them set your Cash Advance limit to zero. Phone CSRs often say they can not do this.


7. Do I get 10% back when redeeming miles for awards?
It depends. First, the rebate program (which began in April 2012) applies only to holders of these cards:
  • Citi Platinum Select AAdvantage Visa Signature
  • Citi Platinum Select AAdvantage World MasterCard
  • Citi Platinum Select AAdvantage World Elite MasterCard
  • Citi Select AAdvantage American Express
It does not apply to the Citi Gold World MasterCard, Citi Executive products, or some of the Citi Business cards.

Also, the maximum rebate for any cardholder in a single calendar year is 10,000 miles. Having more than one qualifying Citi AA card will not allow you to receive a larger rebate; the restriction applies per AAdvantage account.

For more on the 10% rebate benefit, see Citi 10% miles back / rebate for reward redemption.


8. Do I have to use my own AAdvantage number on applications?
Yes. The name on the card application must match the name on the AAdvantage account. You cannot apply for multiple cards for different people and use the same AAdvantage account number. AA does not care or even know how many Citi accounts you have so there is no harm in having your AAdvantage account number associated with multiple cards in your name. If you forget to add your AAdvantage account number to your application, an AAdvantage account in your name will be created and can later be merged with your existing account by calling AA.


9. There is nothing on the application page stating the bonus miles. How do I know what I will be getting?
You need to have faith in the people here if you want to maximize your miles. The people on this board constantly apply for these cards and report back what they are told are the benefits and what they actually receive. The way Citi works is that if you are approved for a card, you will get the bonus associated with the link you applied under as long as you make the minimum spend. It does not matter if you already had the card or anything else. If you are approved - then you get the bonus. The two exceptions to this are: 1. If you fail to clear your cache and accidentally load a cached application, you get the miles associated with that application and 2. Some people have recently succeeded in 'bumping the bonus' by contacting Citi and requesting a match to a 50K offer after applying for a 40K card. If you don't feel like trusting in the experiences of others, then apply for an offer with a landing page.


10. When will my bonus miles post?
Two working days after the date of the statement containing the charge that takes you across the spend threshold. It posts overnight, it'll be there when you check your AAdvantage account in the morning.


11. I met the minimum spend. Why does my statement say "Miles Reported to AA: 0"?
No one knows exactly why this is happening to some people (Citi blames AA, AA blames Citi, and both blame the merger). It supposedly has something to do with the time it takes them to properly link your AAdvantage number to your card. There are two ways to deal with this:
  • Wait 1-2 statement periods, and see if the points post on their own. Per Citi, it can take this long for the accounts to link.
  • Call AA (1-800-882-8880) and open a case about it. Most people have had their miles post within 2 weeks of doing this.

For ongoing discussion, see Some AA Citi Card miles not transferred to AAdvantage accounts [Q3 2013 - Q1 2014]


12. Can I cancel a card using secure messaging?
Yes, assuming you have set up the credit card in your Citi account. Quick and easy.


13. I activated the card online and got a message about this card replacing an old card. What does that mean?
When activating cards online, Citi normally displays the text:

"This account replaces your old account, which is now closed. Statements for your old account will be available for up to 6 months. Your current account summary and unbilled transactions are now listed under your new account number."
This is normal and is supposed to be displayed when activating a replacement card but it seems to display even when activating a brand new card. This is nothing to worry about.


14. Which credit bureau does Citi pull and can I force them to use a different one?
Citi appears to use Experian most frequently, followed by Equifax. For some people they pull both. It depends on where you are located. You can check the Credit Boards database to see where card issuers have pulled recently.

For the most part, freezing Experian, or another bureau, will not cause Citi to pull a different bureau. They will almost certainly require you to unfreeze the bureau they wish to pull or deny your application. Some people have been successful providing the PIN but others have not. Mostly, freezing a credit bureau in an attempt to force Citi to pull a different one seems to waste time, money, and effort for little result. But YMMV.

For one person's experiences with various card issuers, check here.


For rules and info on any offers that include Admirals club passes or statement credits, see here.
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Citi AA credit cards, except Executive. (2013-2014)

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Old Oct 10, 2014, 8:04 pm
  #5176  
 
Join Date: Jun 2013
Posts: 531
Originally Posted by FromDC
New question, just got my new Exec MC and am putting the deposit for a trip to India on the card. The Indian agency wants to put the charge through in US dollars, good exchange rate. Just want to be sure Citi won't charge me a fee for having a charge in US dollars put through in India.....I'm wondering if they treat this differently than a charge in the own country currency. Anyone have experience with a charge in dollars abroad? I know I cant rely on a CSR to get the answer right. Thanks.
Tell the agency no, charge it in rupee. And read up on Dynamic Currency Conversion (you may see that same option at times on your trip- always choose local currency)
aradisc is offline  
Old Oct 11, 2014, 8:38 am
  #5177  
 
Join Date: Jun 2014
Programs: 747 Upper Deck QF J LAX-BNE; A380 SQ SuiteC+D SYD-SIN & SIN-HKG; 777 CX F HKG-JFK; Park Hyatt Sydney
Posts: 513
Originally Posted by IkeEsq
Always Sole Proprietorship, no revenue, 1-5 people, 1 year in business. Always use the links in this (or previous) threads. I don't think the T&Cs change on the business cards but I have used the same links as people who get denied A) for a second or B) for not closing previous cards.

Some are auto approved, some (like this last one) require me to call (3 times), one required calling Reconsideration and then writing to the Executive Office.

I don't think it has anything to do with any of the above. I do not know what it is in my profile or my wife's but it seems that Citi either likes you or they don't.

Maybe it is related to some combination of age, income, credit history, history with Citi, state/region, height, education level, or hair color.
EIN or SSN?
Ed Janowsky is offline  
Old Oct 11, 2014, 9:06 am
  #5178  
 
Join Date: Apr 2011
Posts: 2,055
Originally Posted by Ed Janowsky
EIN or SSN?
SSN ("Always Sole Proprietorship.")
IkeEsq is offline  
Old Oct 11, 2014, 9:15 am
  #5179  
 
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Originally Posted by starbuk
it's in the wiki at the top of the page.
I don't understand why people can't just give the answer. It wouldn't take any longer than it does to say "it's in the Wiki". In this case, I looked at the top of the Wiki, and didn't see this answered.

Originally Posted by tjbrooks
I searched the thread but found conflicting info....is there an inquiry when you are denied for being an "existing cardmember"?
Originally Posted by starbuk
not yet - read back a page or two and you will see. the links that are confirmed to be offering 50k are still ok if you had the Exec card in the past.
How does this apply to the questioned the OP asked?
Brugge is offline  
Old Oct 11, 2014, 12:10 pm
  #5180  
 
Join Date: Sep 2002
Location: Thousand Oaks, Ca., USA
Programs: AA Lifetime Plat; Bonvoy Titanium Lifetime Elite;Hyatt Globalist; HHonors Diamond; United Silver
Posts: 8,317
Any thoughts on how long after you cancel a business card before it is reflected in Citi's internal systems? In particular, I just cancelled a card on Saturday, is applying for a new one on Sunday enough time for them to recognize I'm not a current cardholder?
beachfan is offline  
Old Oct 12, 2014, 10:12 am
  #5181  
 
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Originally Posted by beachfan
Any thoughts on how long after you cancel a business card before it is reflected in Citi's internal systems? In particular, I just cancelled a card on Saturday, is applying for a new one on Sunday enough time for them to recognize I'm not a current cardholder?
Thoughts or knowledge? I have no data points, but if you want my thoughts, one day is really pushing things. Is your offer about to expire? If not, I'd give it a few more days at least. But as I said, I don't really know....
Brugge is offline  
Old Oct 12, 2014, 5:00 pm
  #5182  
 
Join Date: Jan 2011
Location: LAX
Programs: Delta Silver, Marriott Gold, HH Diamond, Ex-UA Gold, Ex-AA Gold , Ex-SPG Gold, Peon everywhere else
Posts: 616
Originally Posted by Ed Janowsky
I was just denied for the Citi AAdvantage Business card. Something about me having already reached the maximum number of accounts. I asked if that was maximum number of business accounts or maximum number of accounts in general. The CSR was not able to answer. I closed my first business card and its business account back in March. I currently have an AA Platinum, three Executives and a Hilton card. Is my denial related to having already had the business card and I'm just one of the unlucky ones not able to churn it?
I was just approved for my 3rd Biz in two years (last one closed in February). However, I only got a $1K credit limit. By the far the lowest credit limit I have received in all of my churning days. Granted Citi is already extending me about $58K in credit across 9 personal accounts.

Anyone have experience moving credit from personal to business accounts?
eknock007 is offline  
Old Oct 12, 2014, 11:49 pm
  #5183  
 
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Originally Posted by eknock007
Anyone have experience moving credit from personal to business accounts?
No personal experience, but I think from reading here, it's not possible to move CL from personal to business.

However, I do have experience with personal accounts. For over a year, I applied for Citi cards, and not only did not get any instant approvals, I didn't even get app id #s. They didn't even ask me to call in, just said 'we are thinking about it'.

Then I began lowering the CLs on my cards. Signature cards down to $2K, Elite cards down to $5K. By SM I lowered my total Citi CLs by tens of thousands of $. It felt weird to do that, just losing all of that credit, by choice. Then the next two apps I did with Citi were instantly approved, with @15K CLs.

Nowadays, I do my minimum spend on a new card, then lower the CL as low as I can....
Brugge is offline  
Old Oct 13, 2014, 1:22 pm
  #5184  
 
Join Date: Jul 2014
Location: LAX
Programs: Delta, AA, USairways, BA, United, Hilton Honors Diamond, SPG Plat , Marriott, Sixt Platinum
Posts: 122
7/21: Approved for 75k Executive (first ever Citi card)
8/30: Closed account
10/8: Approved for 50k Executive (2nd Citi card)
I have several legitimate businesses, what would you guys recommend as the next card and when can I apply? Based on the Wiki "8/65 rule.", I should be fine applying for the 50k Business on 10/17?
queensgambit is offline  
Old Oct 13, 2014, 5:22 pm
  #5185  
 
Join Date: Nov 2006
Location: The OC, DC, RIC
Programs: AA Plat, Marriott Platinum, Hertz Presidential Circle
Posts: 136
Originally Posted by queensgambit
7/21: Approved for 75k Executive (first ever Citi card)
8/30: Closed account
10/8: Approved for 50k Executive (2nd Citi card)
I have several legitimate businesses, what would you guys recommend as the next card and when can I apply? Based on the Wiki "8/65 rule.", I should be fine applying for the 50k Business on 10/17?
Good question. I'm in a similar boat in that I got the Citi AA Personal Plat about a month ago and hit my 3k spend and I'd like to get the 50k Business card now. Reading the FAQs I can't find anything that wouldn't allow that but it'd be nice someone here can confirm
saleen22 is offline  
Old Oct 13, 2014, 5:30 pm
  #5186  
 
Join Date: May 2014
Location: SoCal
Posts: 2,164
Originally Posted by saleen22
Good question. I'm in a similar boat in that I got the Citi AA Personal Plat about a month ago and hit my 3k spend and I'd like to get the 50k Business card now. Reading the FAQs I can't find anything that wouldn't allow that but it'd be nice someone here can confirm
Originally Posted by queensgambit
7/21: Approved for 75k Executive (first ever Citi card)
8/30: Closed account
10/8: Approved for 50k Executive (2nd Citi card)
I have several legitimate businesses, what would you guys recommend as the next card and when can I apply? Based on the Wiki "8/65 rule.", I should be fine applying for the 50k Business on 10/17?
you can do either another exec or business. as long as you follow the 8/65 rule. Since your business card is your first technically you should be ok. i personally like to wait 2 weeks minimum between applications, but that's just me it is not a rule.
ninim2200 is offline  
Old Oct 15, 2014, 8:38 pm
  #5187  
 
Join Date: Jun 2014
Programs: 747 Upper Deck QF J LAX-BNE; A380 SQ SuiteC+D SYD-SIN & SIN-HKG; 777 CX F HKG-JFK; Park Hyatt Sydney
Posts: 513
Originally Posted by IkeEsq
SSN ("Always Sole Proprietorship.")
I also always apply as sole proprietorship but I used my EIN on the app each time. Perhaps using an SSN as opposed to an EIN is the difference.

Has anyone applying with their SSN been rejected for their second business card because they already have "the maximum number of accounts that can be issued to an individual"
Ed Janowsky is offline  
Old Oct 16, 2014, 7:41 pm
  #5188  
 
Join Date: Jun 2014
Programs: 747 Upper Deck QF J LAX-BNE; A380 SQ SuiteC+D SYD-SIN & SIN-HKG; 777 CX F HKG-JFK; Park Hyatt Sydney
Posts: 513
Originally Posted by eknock007
I was just approved for my 3rd Biz in two years (last one closed in February).
Did you use your SSN or an EIN on the application each time?
Ed Janowsky is offline  
Old Oct 16, 2014, 8:14 pm
  #5189  
 
Join Date: Apr 2014
Location: ORD
Programs: AAdvantage, UA, Avios
Posts: 637
Originally Posted by Brugge
I don't understand why people can't just give the answer. It wouldn't take any longer than it does to say "it's in the Wiki". In this case, I looked at the top of the Wiki, and didn't see this answered.

How does this apply to the questioned the OP asked?
He asked about something that applies to the 8/65 day rule.. which is in the wiki. Not answering their question is lazy, kind of like not reading the wiki which has a ton of answers in it. That and the thread title contains the text "read wikipost first"

Already being a cardmember, which op asked about, doesn't really happen outside of what is covered in the wiki since all the 18 month and Exec rules are listed there. Violating that rule and applying you will not get credit pulled and the 8/65 rules are for approvals only, which is also in the wiki.

I don't mean to be snarky with you especially since you Brugge contribute but I get frustrated with people easily so that is why I respond the way I do.
starbuk is offline  
Old Oct 17, 2014, 12:05 pm
  #5190  
 
Join Date: Feb 2011
Posts: 131
I've had a Citi AAdvantage Visa and a Citi AAdvantage Amex open since Jan 2013, and a Citi AAdvantage Business card open for 12 months. No cancellations in the past 19-20 months or so. Can I go ahead and apply for another personal offer? The FAQ seems to say yes but isn't entirely clear.
wonderboy is offline  


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