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Citi AA credit cards, except Executive. (2013-2014)

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Old Jun 13, 2013, 2:57 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
This wiki is no longer being maintained/updated.

See the new thread & wiki at http://www.flyertalk.com/forum/citi-...24-months.html.

* * *


SEE NEW THREAD - 50K AA Cards


As of Sunday August 25, 2013:
Reports indicate personal cards can no longer be rapidly churned.

Click HERE to review the previous thread on this topic.

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer.

For information on the Executive version of this card, with $450 annual fee, not waived, see: Up to 100k miles Citi Executive AAdvantage offers

MOST CURRENT 50K LINKS:

Citi Personal and Business:50K miles & two Admirals Club one-day passes after $3000 spend in 3 months, $95 fee waived first year.

Citi AA Platinum Personal Mastercard, 50,000 miles after $3k spend in 3 months. $95 annual fee, waived first year. Landing page available here. This is a CHIP and Signature card.

Landing page for 50K Business and Personal MC requires $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business and Personal MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business and Personal MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to this application page.

OTHER PERSONAL CARDS

Citi Platinum Select Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Up to $100 statement credit for AA purchases. Landing page available here.

Citi Platinum Select Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year.

Citi Gold Mastercard. 25,000 miles after $750 spend in 3 months. $50 annual fee, waived first year. Landing page available here

If you are already a Citigold customer, read this post from the Miles Professor about another 50K offer from your branch office for the American Airlines credit card.

OTHER BUSINESS CARDS

Citi Business MasterCard. 40,000 miles after $3k spend in 3 months. $95 annual fee, waived first year. Landing page available here.

Citi Business Mastercard. 35,000 miles after $1.5k spend in 3 months.

Citi Business Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Landing page available here.

Citi Business Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Up to $100 statement credit for AA purchases. Landing page available here.


Citibank Contacts/Resources (Please add the others that you know)
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 – General Personal Application Inquiries with live rep
  • (800) 645-7240 – Business Application Status and Reconsideration Line, dial option 3 then option 1 for application status
  • (800) 288-4653 – Business Application Status and Reconsideration Line, dial option 3 then option 1 for application status
  • (866) 606-2787 – General Application and Account Questions with live rep
  • (888) 201-4523 – Application status
  • (866) 606-2961 – Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117

FAQ
  1. Are these AA cards churnable?
  2. What are the most current time-restriction rules in applying for all Citi cards?
  3. Do I need to close existing cards before applying?
  4. When should I close existing Citi accounts?
  5. Can I apply for a business card if I don’t have a business?
  6. Can I buy Visa gift cards to meet my minimum spend?
  7. Do I get 10% back when redeeming miles for awards?
  8. Do I have to use my own AAdvantage number on applications?
  9. There is nothing on the application page stating the bonus miles. How do I know what I will be getting?
  10. When will my bonus miles post?
  11. I met the minimum spend. Why does my statement say "Miles Reported to AA: 0"?
  12. Can I cancel a card using secure messaging?
  13. I activated the card online and got a message about this card replacing an old card. What does that mean?
  14. Which credit bureau does Citi pull and can I force them to use a different one?

1. Are these AA cards churnable?
Yes and No. The general rules are:
  • Personal AA cards: As of August 25, 2013 all linked personal AA cards in this thread can be churned only after Citi decides that you are no longer an existing cardmember. This usually occurs between 12 and 26 months after your last successful AA personal card approval of any type including AA Executive card(s). If you want both a Platinum card and an Executive AA card and are eligible under the 12-26 month rule, get the Platinum card first or the Executive card will restart the clock. Although it is not a hard-and-fast rule, 18 months after previous approval is the most common. YMMV. You do not need to cancel old personal cards.
    • Note: You cannot circumvent this rule by applying for a card type different from your previous Citi AA card. If your last personal AA card was a Visa, the waiting period for your next personal AA card will be the same regardless of whether you apply for a Visa, MC, or Amex.

  • Business AA cards: have been churnable repeatedly by some people without restriction other than the general Citi application rules. Apply once every 91-95 days. For unknown reasons, some other people have been unable to churn business cards at all. Also, some (but not all) people need to completely cancel their previous business card (ie, cancel both the card account and the associated master account) before they can apply for another business card.

    Note: If you encounter difficulty in obtaining a Citi AA business card after holding one before, it may because of the unusual way Citi sets up business accounts. The business account per se has its own master number; like a standard MC/Visa, this master account number is 16 digits. In addition, each card on the account has its own 16-digit card number. Each of these numbers, including the number for the primary cardholder, is different from the master account number.

    Sometimes, when you call to close your card account, all the card numbers are canceled but the master account remains open. When this happens, subsequent applications for a business card may encounter difficulty. Online, there should be a dropdown of accounts under your business login; the number that match your card number is your card account, the number that does not match your card number is your master account. When cancelling, ask to cancel both accounts, giving the last 4 digts of each (as shown in that dropdown).


2. What are the most current time-restriction rules in applying for all Citi cards?
  • Only 1 Citi application of any kind per week (8 days to be safe).
  • No more than 2 Citi applications of any kind in 60 days (65 days to be safe).
  • No more than 1 Citi business application in 90 days (95 to be safe). This does not override the rules above.

While the day limits are a little flexible by a few days either way and YMMV, the rules themselves are not flexible. Note: In applying the rules above, count all Citi applications, including denials and/or applications for non-AA cards.

Mixed type Example:
Day 1 60K HHonors Visa
Day 9 or later 50K Personal Platinum Visa
Day 66 or later 50K Business #1
Day 74 or later 60K Executive
Day 161 or later 50K Business #2
18 Months, 74 days or later 50K Personal Platinum Visa

Not sure what day you applied? The date is written year, month, day in the application number: 201402280000 means you applied on Feb 28, 2014


3. Do I need to close existing cards before applying?
No. There is no requirement that you close previous personal accounts. People have reported having 4 or more of the exact same card. However, many people have reported problems getting AA Business cards if they have an open Business account.


4. When should I close existing Citi accounts?
This is a matter of personal preference. Citi cards can be closed immediately after receiving a bonus and paying off the balance. There are no verifiable reports of Citi clawing back miles (exception - miles were clawed back for returned merchandise around November 2011).

Reasons to keep accounts open:
  • Having large credit lines improves your utilization percentage.
  • Maintaining old cards improves average age of cards.
  • Credit lines can be moved from old cards to new cards.
  • Anecdotal evidence suggests that Citi counts the credit lines of recently-closed accounts for 3-6 months against your total available credit.
  • You can receive retention offers once every 6 months per card. See this thread for details on the latest retention offers.

Reasons to close accounts:
  • Having a large amount of available credit with Citi will eventually reduce your chances of instant approval. Your application will automatically be reviewed if your CL's total 75K or more. This may also result in a large disparity between existing account CL's and new CL's, such as 20K, 20K and 1K for a new card, as an example.
  • There is little incentive to pay an annual fee if it is not waived.
  • The annual fee on Business cards is rarely waived.
  • Having a large number of open Citi cards will show up on your credit report and may affect non-Citi applications as well as the overall age of your accounts.


5. Can I apply for a business card if I don’t have a business?
Anyone can apply for a business card. You do not need a registered business with an EIN. If you do not have a business with an EIN or with bills/accounts in the business name, you can apply using your name as the business. The three possibilities are that: 1. You could be approved unconditionally, 2. You could be asked to fax a couple of bills or accounts (water, electricity, gas, cable, or phone bills, bank accounts, etc.) in the name of the business to Citi, or 3. You could be required to fill out and send a 4506-T tax form. Whatever you do do not make up income etc. about the business. Plenty of people have been issued cards for businesses with $0 annual revenue, 1-5 employees, and 0 years in business.


6. Can I buy Visa gift cards to meet my minimum spend?
Purchases from banks are almost always coded as a cash advance regardless of what they are for. Purchases from stores, e.g. CVS, are almost always coded as a purchase.
If you are concerned about it, it’s recommended to send a secure message Citi and have them set your Cash Advance limit to zero. Phone CSRs often say they can not do this.


7. Do I get 10% back when redeeming miles for awards?
It depends. First, the rebate program (which began in April 2012) applies only to holders of these cards:
  • Citi Platinum Select AAdvantage Visa Signature
  • Citi Platinum Select AAdvantage World MasterCard
  • Citi Platinum Select AAdvantage World Elite MasterCard
  • Citi Select AAdvantage American Express
It does not apply to the Citi Gold World MasterCard, Citi Executive products, or some of the Citi Business cards.

Also, the maximum rebate for any cardholder in a single calendar year is 10,000 miles. Having more than one qualifying Citi AA card will not allow you to receive a larger rebate; the restriction applies per AAdvantage account.

For more on the 10% rebate benefit, see Citi 10% miles back / rebate for reward redemption.


8. Do I have to use my own AAdvantage number on applications?
Yes. The name on the card application must match the name on the AAdvantage account. You cannot apply for multiple cards for different people and use the same AAdvantage account number. AA does not care or even know how many Citi accounts you have so there is no harm in having your AAdvantage account number associated with multiple cards in your name. If you forget to add your AAdvantage account number to your application, an AAdvantage account in your name will be created and can later be merged with your existing account by calling AA.


9. There is nothing on the application page stating the bonus miles. How do I know what I will be getting?
You need to have faith in the people here if you want to maximize your miles. The people on this board constantly apply for these cards and report back what they are told are the benefits and what they actually receive. The way Citi works is that if you are approved for a card, you will get the bonus associated with the link you applied under as long as you make the minimum spend. It does not matter if you already had the card or anything else. If you are approved - then you get the bonus. The two exceptions to this are: 1. If you fail to clear your cache and accidentally load a cached application, you get the miles associated with that application and 2. Some people have recently succeeded in 'bumping the bonus' by contacting Citi and requesting a match to a 50K offer after applying for a 40K card. If you don't feel like trusting in the experiences of others, then apply for an offer with a landing page.


10. When will my bonus miles post?
Two working days after the date of the statement containing the charge that takes you across the spend threshold. It posts overnight, it'll be there when you check your AAdvantage account in the morning.


11. I met the minimum spend. Why does my statement say "Miles Reported to AA: 0"?
No one knows exactly why this is happening to some people (Citi blames AA, AA blames Citi, and both blame the merger). It supposedly has something to do with the time it takes them to properly link your AAdvantage number to your card. There are two ways to deal with this:
  • Wait 1-2 statement periods, and see if the points post on their own. Per Citi, it can take this long for the accounts to link.
  • Call AA (1-800-882-8880) and open a case about it. Most people have had their miles post within 2 weeks of doing this.

For ongoing discussion, see Some AA Citi Card miles not transferred to AAdvantage accounts [Q3 2013 - Q1 2014]


12. Can I cancel a card using secure messaging?
Yes, assuming you have set up the credit card in your Citi account. Quick and easy.


13. I activated the card online and got a message about this card replacing an old card. What does that mean?
When activating cards online, Citi normally displays the text:

"This account replaces your old account, which is now closed. Statements for your old account will be available for up to 6 months. Your current account summary and unbilled transactions are now listed under your new account number."
This is normal and is supposed to be displayed when activating a replacement card but it seems to display even when activating a brand new card. This is nothing to worry about.


14. Which credit bureau does Citi pull and can I force them to use a different one?
Citi appears to use Experian most frequently, followed by Equifax. For some people they pull both. It depends on where you are located. You can check the Credit Boards database to see where card issuers have pulled recently.

For the most part, freezing Experian, or another bureau, will not cause Citi to pull a different bureau. They will almost certainly require you to unfreeze the bureau they wish to pull or deny your application. Some people have been successful providing the PIN but others have not. Mostly, freezing a credit bureau in an attempt to force Citi to pull a different one seems to waste time, money, and effort for little result. But YMMV.

For one person's experiences with various card issuers, check here.


For rules and info on any offers that include Admirals club passes or statement credits, see here.
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Citi AA credit cards, except Executive. (2013-2014)

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Old Feb 21, 2014, 3:13 pm
  #4231  
FlyerTalk Evangelist
 
Join Date: Apr 2002
Location: Madison, WI, USA
Posts: 14,162
Originally Posted by Superorb
I'm too worried to apply right now with all the claims of people not receiving their points in their AA accounts. I haven't seen any reports of people that DO receive the points in their AA accounts either.
Everyone receives their points eventually. This is merely a glitch in processing. If you get the card, you get the points. I have 5 cards since last March that back me up. Plus 2 Citi Hiltons.
PaulMSN is offline  
Old Feb 21, 2014, 3:28 pm
  #4232  
 
Join Date: Oct 2011
Posts: 4,166
Originally Posted by PaulMSN
Everyone receives their points eventually. This is merely a glitch in processing. If you get the card, you get the points. I have 5 cards since last March that back me up. Plus 2 Citi Hiltons.
Have you had trouble on any of them getting your miles?
Superorb is offline  
Old Feb 21, 2014, 4:12 pm
  #4233  
 
Join Date: Oct 2013
Posts: 252
I opened the Citi AAdvantage VISA in November 2013. The bonus is 50k miles after 3k spend. I'm having problems receiving the miles of my monthly statement (not the bonus 50k miles, I haven't yet met the spend requirement). I just called Citi yesterday to report this. Had to call again today since the AA department was close (open until 5:30 pm Central Time).

This is a major PITA. Was on the phone for almost 2 hours! They opened a ticket for me, and I'm supposed to call back in 5 business days. This is my 2nd Citi AAdvantage card. The first one was the Mastercard, no problems at all. This VISA is a disappointment. But for 50k miles you bet I will go through with all their demand.

Just a heads up for those who might apply. You might have to waste time on the phone with Citi and AA.
andres17 is offline  
Old Feb 21, 2014, 4:39 pm
  #4234  
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I got the offer in the mail for the Platinum Select Master Card, 50k points for $3k spend.

I got 75k like 3 years ago for a Platinum Amex which I've since downgraded to a no-fee AAvantage MC, which offers like a mile for every $2 spent.

So presumably I would get the bonus despite this past history?

What forex fees do they charge on this card?

It doesn't say chip card but I see the chip in the pictures of the card in the mailer.
wco81 is offline  
Old Feb 21, 2014, 5:11 pm
  #4235  
 
Join Date: Feb 2013
Location: San Antonio
Programs: AS MVP
Posts: 2,276
Originally Posted by wco81
I got the offer in the mail for the Platinum Select Master Card, 50k points for $3k spend.

I got 75k like 3 years ago for a Platinum Amex which I've since downgraded to a no-fee AAvantage MC, which offers like a mile for every $2 spent.

So presumably I would get the bonus despite this past history?

What forex fees do they charge on this card?

It doesn't say chip card but I see the chip in the pictures of the card in the mailer.
If you got an offer in the mail (not email) you can apply using a links from the wiki and get a card with 50K, and then use the mailed offer 8+ days later and get another 50K.

3% Forex fees, and yes it does have a chip. Yes, it's a stupid combination.
KennyBSAT is offline  
Old Feb 21, 2014, 6:08 pm
  #4236  
 
Join Date: Jan 2014
Posts: 1,269
Originally Posted by redtop
To answer my own question in case it's useful to someone else, when I called Citi, the automated payment system message gave me the following mailing address to which a payment should be sent:
P.O. Box 183037
Columbus, OH 43218-3037
Look at the back of your card. The address is on there.
LWT3 is offline  
Old Feb 21, 2014, 7:52 pm
  #4237  
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Thanks, I don't think I'd be putting $6k on two Citi cards within 3 months.

I'd probably put some travel charges like hotels, even with the forex, just to meet spending.
wco81 is offline  
Old Feb 21, 2014, 9:53 pm
  #4238  
 
Join Date: Jan 2013
Posts: 299
Just got my 1st Citi business card and I can't link it to my personal online account. I'm guessing I need to create a new logon for the biz card?
waingro is offline  
Old Feb 21, 2014, 11:01 pm
  #4239  
 
Join Date: Dec 2013
Posts: 234
Yeah, bus and personal logins are separate
TravelingRabbit is offline  
Old Feb 22, 2014, 7:43 am
  #4240  
 
Join Date: Jan 2014
Posts: 1,269
Originally Posted by andres17
I opened the Citi AAdvantage VISA in November 2013. The bonus is 50k miles after 3k spend. I'm having problems receiving the miles of my monthly statement (not the bonus 50k miles, I haven't yet met the spend requirement). I just called Citi yesterday to report this. Had to call again today since the AA department was close (open until 5:30 pm Central Time).

This is a major PITA. Was on the phone for almost 2 hours! They opened a ticket for me, and I'm supposed to call back in 5 business days.
I had to do the same, but I was on the phone for about 20 minutes. Two hours?! What the heck was going on? Were you put on hold repeatedly for long stretches?
LWT3 is offline  
Old Feb 22, 2014, 7:46 am
  #4241  
 
Join Date: Feb 2014
Posts: 90
I have one of those Personal Citi AAdvantage Visa (Gold Level) got it from last year (Aug 2013), and a World Master Bussiness from Dec 2013, Can I apply for Personal Citi AA Platinum Personal MasterCard with 50K? or I better off cancel my current Personal Visa gold first?
TIA.
ZeroMile is offline  
Old Feb 22, 2014, 8:40 am
  #4242  
 
Join Date: Jul 2011
Posts: 50
Citi stopped issue citi American Express advantage card ?

Does anyone know that citi has stopped Citi American Express advantage card ? . I could not find the link
jamesvu is offline  
Old Feb 22, 2014, 9:55 am
  #4243  
Moderator: Chase Ultimate Rewards
 
Join Date: Apr 2005
Location: SFO
Programs: UA 2P, MR LT Plat, IHG Plat, BW Dia, HH Au, Avis PC
Posts: 5,457
Originally Posted by jamesvu
Does anyone know that citi has stopped Citi American Express advantage card ? . I could not find the link
There are no known application links. Check the wiki of this thread - only Mastercard offers seem to be available.
MDtR-Chicago is offline  
Old Feb 22, 2014, 1:40 pm
  #4244  
 
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Originally Posted by ZeroMile
I have one of those Personal Citi AAdvantage Visa (Gold Level) got it from last year (Aug 2013), and a World Master Bussiness from Dec 2013, Can I apply for Personal Citi AA Platinum Personal MasterCard with 50K? or I better off cancel my current Personal Visa gold first?
TIA.
Canceling your current personal card is irrelevant. Probably better to keep it open, then if you have to call Recon and move CL around, you can move the CL from the existing card to the new app. YES, even if it is the exact same type of card.

However, since your last personal Plat card is from last August, you would almost certainly be denied for either a Visa or MC. Read the Wiki, you have to wait a minimum of 12 months, probably better 18 months, to have a good chance of approval for a new one. Whether you are applying for a Visa or a MC does not matter.

You can, however, apply for the new Executive AA card. Double the miles, 100K. Yes it has a $10K minimum spend, but if that seems a problem, you need to check out the thread on Manufactured Spend. And you will have to decide if 100K miles are worth the $250 annual fee. Seems quite a deal to me.

The link for the thread on the 100K card is at the top of the Wiki, where it says: "Up to 100k miles Citi Executive AAdvantage offers."

But the part that says the annual fee is $450 is somewhat misleading. That is the AF, but they give you a statement credit of $200 as soon as you charge $200 on it, so the "real" AF is $250 in the end.
Brugge is offline  
Old Feb 22, 2014, 3:26 pm
  #4245  
 
Join Date: Feb 2003
Location: On strike
Posts: 8,135
Originally Posted by PaulMSN
Everyone receives their points eventually. This is merely a glitch in processing.
If this problem were affecting me, I'd be telling Citi, "Glitch, please."
beltway is offline  


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