The Ctrip/Trip.com GBU thread
#46



Join Date: Jan 2003
Location: HNL
Posts: 1,161
To keep the thread on topic though, if trip.com wanted to make its elite levels useful, then having a lounge at Haneda would be a good step. Also a lounge at SHA, TSA, and GMP. I mean, if it can really get access to the best lounges at SIN and HKG, then c'mon.
#48
FlyerTalk Evangelist



Join Date: Jul 2004
Location: London
Posts: 19,067
Thanks @moondog for starting this thread. Am arranging a month long trip for my widowed mother and saw the sense of getting her via-PEK and via-SHA flights through this booking portal.
Seems I can get to platinum ahead of her SHA transfer.
The part that makes me nervous is that MamaLapLap is way more of a Luddite than even I am. What are the limits of Beijing to an elderly foreigner with lifelong research-aversion? She’ll have an iPhone but the assumption is that it will stay dormant until someone else physically intervenes to reconfigure it. It’s 50/50 whether she’ll be able to get it to work with an airport WiFi, odds slightly better at a hotel. Have already warned her about China’s move to being a cashless society but I don’t think it’s quite sunk in that Visa & Mastercard are not included in this brave new world.
Hopefully, if they are still running next Apr, she’ll be able to join either of the two free later tours organised by trip.com from SHA (11 hour transfer with departure after 1am)
Seems I can get to platinum ahead of her SHA transfer.
The part that makes me nervous is that MamaLapLap is way more of a Luddite than even I am. What are the limits of Beijing to an elderly foreigner with lifelong research-aversion? She’ll have an iPhone but the assumption is that it will stay dormant until someone else physically intervenes to reconfigure it. It’s 50/50 whether she’ll be able to get it to work with an airport WiFi, odds slightly better at a hotel. Have already warned her about China’s move to being a cashless society but I don’t think it’s quite sunk in that Visa & Mastercard are not included in this brave new world.
Hopefully, if they are still running next Apr, she’ll be able to join either of the two free later tours organised by trip.com from SHA (11 hour transfer with departure after 1am)
Last edited by LapLap; Oct 22, 2024 at 1:44 am
#49




Join Date: May 2010
Location: AVP & PEK
Programs: UA 1K 2MM
Posts: 7,851

Before sending her on her merry way, someone could set her phone up already, ready to go BEFORE departure.
There's Sim Cards available that allow decent data speeds in China, and installing a good VPN in advance will ensure she isn't 100% reliant on WiFi.
Setting up WeChat and Alipay for her and showing her how it works, will ensure she can pay for pretty much anything in China without issues.
At least she will be on an organized tour -if I read the post correctly- and not just let loose to fend for herself completely.
Brave woman though.
#50
FlyerTalk Evangelist



Join Date: Jul 2004
Location: London
Posts: 19,067
Not sure there's even a question in your post, but I'll answer anyways... 
Before sending her on her merry way, someone could set her phone up already, ready to go BEFORE departure.
There's Sim Cards available that allow decent data speeds in China, and installing a good VPN in advance will ensure she isn't 100% reliant on WiFi.
Setting up WeChat and Alipay for her and showing her how it works, will ensure she can pay for pretty much anything in China without issues.

Before sending her on her merry way, someone could set her phone up already, ready to go BEFORE departure.
There's Sim Cards available that allow decent data speeds in China, and installing a good VPN in advance will ensure she isn't 100% reliant on WiFi.
Setting up WeChat and Alipay for her and showing her how it works, will ensure she can pay for pretty much anything in China without issues.
I honestly have NO idea how one would acquire a suitable SIM card for China before arriving in China.
I also have no idea how to set up WeChat or Alipay, let alone become familiar with these systems, I thought neither of those even worked until you arrived in China.
I haven’t been in China since 2019 and have no idea how I’ll cope either. Last thing I want is a VPN subscription, and definitely not for a layover, so there’s no way my mother would ever agree to one.
The question really is, what are the limits to what one can do in Beijing with cash and a visa/mastercard or wise card? Is it even possible to get the Arex to Dongzhimen?
Edit to add:
Just checked to see if it was common to have problems unsubscribing from VPNs. Yes, it is
https://www.reddit.com/r/Express_VPN...t_express_vpn/
Last edited by LapLap; Oct 22, 2024 at 11:59 am
#51




Join Date: May 2010
Location: AVP & PEK
Programs: UA 1K 2MM
Posts: 7,851
She’s in Spain and I’m in the U.K. (we’ll be meeting in Japan).
I honestly have NO idea how one would acquire a suitable SIM card for China before arriving in China.
I also have no idea how to set up WeChat or Alipay, let alone become familiar with these systems, I thought neither of those even worked until you arrived in China.
I haven’t been in China since 2019 and have no idea how I’ll cope either. Last thing I want is a VPN subscription, and definitely not for a layover, so there’s no way my mother would ever agree to one.
The question really is, what are the limits to what one can do in Beijing with cash and a visa/mastercard or wise card? Is it even possible to get the Arex to Dongzhimen?
I honestly have NO idea how one would acquire a suitable SIM card for China before arriving in China.
I also have no idea how to set up WeChat or Alipay, let alone become familiar with these systems, I thought neither of those even worked until you arrived in China.
I haven’t been in China since 2019 and have no idea how I’ll cope either. Last thing I want is a VPN subscription, and definitely not for a layover, so there’s no way my mother would ever agree to one.
The question really is, what are the limits to what one can do in Beijing with cash and a visa/mastercard or wise card? Is it even possible to get the Arex to Dongzhimen?
- China isn't fun with only Credit Cards and cash. A LOT has changed since 2019!
- Sim Cards can be bought outside China. Here's one (not an endorsement, just a sample):
- Plenty of VPNs that are good and work well in China: the one you posted a reddit link to is NOT good in China (anymore)
- You can setup WeChat and/or Alipay with an overseas Credit Card nowadays. If you need help, there's plenty on here that will be glad to.
#52
FlyerTalk Evangelist



Join Date: Jul 2004
Location: London
Posts: 19,067
- China isn't fun with only Credit Cards and cash. A LOT has changed since 2019!
- Sim Cards can be bought outside China. Here's one (not an endorsement, just a sample): https://www.amazon.co.uk/China-15Day.../dp/B0D9VFQCYT
- Plenty of VPNs that are good and work well in China: the one you posted a reddit link to is NOT good in China (anymore)
- You can setup WeChat and/or Alipay with an overseas Credit Card nowadays. If you need help, there's plenty on here that will be glad to.
Basically it’s weighing up “no fun” without a phone vs “absolutely no fun whatsoever and a guaranteed dollop of misery” in setting one up.
I’m guessing it must still be possible to get to Dongzhimen with the AREX using cash/overseas credit card.
Will post back in a few months with her report, it will undoubtably be interesting.
Last edited by LapLap; Oct 22, 2024 at 8:57 pm
#53




Join Date: May 2010
Location: AVP & PEK
Programs: UA 1K 2MM
Posts: 7,851
Maybe I misunderstood, sorry.
Hard to say, but if the tour is long enough, she will likely end up being THAT group member that will end up relying on the goodheartedness of all others who DID bother to get setup before their trip to China.
If wanting to go from PEK to Dongzhimen she'd be using the Capital Airport Express (or ABC: 'Airport Beijing City') part of the Beijing Subway system.
The kiosks should accept credit cards and cash.
Please don't tell us she only has Discover or American Express. It will be MC or Visa only.
Was wondering why there was no question in your OP.
There seems to be a resistance to any suggestions - I now see where your mother gets it from!

#56
FlyerTalk Evangelist



Join Date: Jul 2004
Location: London
Posts: 19,067
If she's with a tour group, she'll undoubtedly get other kind souls to help her out.
Hard to say, but if the tour is long enough, she will likely end up being THAT group member that will end up relying on the goodheartedness of all others who DID bother to get setup before their trip to China.
Hard to say, but if the tour is long enough, she will likely end up being THAT group member that will end up relying on the goodheartedness of all others who DID bother to get setup before their trip to China.
As there is no free equivalent to the SHA tours in PEK there is no possibility of her joining a tour there.
You are right. I spent August in Tokyo with my daughter and spent our layovers near ICN. I am easily confused; HEX, N’EX, AREX and now the ABC (whilst I’m buying passes for the ACTV and figuring out how Boston’s Blue Line works). I am dreadful with acronyms and have mussed up.
Phew! Glad that hasn’t changed.
Yes there was: “What are the limits of Beijing to an elderly foreigner with lifelong research-aversion?” And I then explained that the research aversion meant that she wouldn’t have a connected smart phone.
This has actually made me feel a little less anxious, thank you!
Last edited by LapLap; Oct 23, 2024 at 8:33 am
#57




Join Date: Feb 2013
Location: China and Canada
Posts: 1,894
"I honestly have NO idea how one would acquire a suitable SIM card for China before arriving in China." - Depending on her phone, consider getting an eSIM. This is what I now do when I travel. You order online and instal it ahead of time. It is activated once you enter the country.
This is a popular one: https://www.airalo.com/china-esim
You also have more traditional suppliers like Orange: https://travel.orange.com/en/buy-a-s...ers/china/esim
I think that strip also sells eSIMs.
This is a popular one: https://www.airalo.com/china-esim
You also have more traditional suppliers like Orange: https://travel.orange.com/en/buy-a-s...ers/china/esim
I think that strip also sells eSIMs.
#58



Join Date: Jan 2016
Location: LON
Programs: BAEC
Posts: 5,131
"I honestly have NO idea how one would acquire a suitable SIM card for China before arriving in China." - Depending on her phone, consider getting an eSIM. This is what I now do when I travel. You order online and instal it ahead of time. It is activated once you enter the country.
This is a popular one: https://www.airalo.com/china-esim
You also have more traditional suppliers like Orange: https://travel.orange.com/en/buy-a-s...ers/china/esim
I think that strip also sells eSIMs.
This is a popular one: https://www.airalo.com/china-esim
You also have more traditional suppliers like Orange: https://travel.orange.com/en/buy-a-s...ers/china/esim
I think that strip also sells eSIMs.
And some of our MVNOs (virtual mobile networks) in the UK offer bundles that include inclusive roaming in China or sensible cost bundles to enable it, like Lebara UK.
And as suggested, buying a SIM online that originates from an Asian market like Thailand, Malaysia, Singapore, Hong Kong with the right bundles can provide cost effective roaming into China.
#59




Join Date: Sep 2005
Programs: AC MM E50 , Former SPG, now Marriott LT Plat
Posts: 6,698
My first C-TRip complaint. Booked a GMP-SHA/PVG-CGK ticket with all flights on MU, and after
receiving my confirmations I realized I made a 1 digit typo in my passport number.
C-Trip says they are unable to correct, and that I should contact MU directly.
While I do not think it will be a problem when checking in, this is the first customer service " fail"
I have encountered with them.
receiving my confirmations I realized I made a 1 digit typo in my passport number.
C-Trip says they are unable to correct, and that I should contact MU directly.
While I do not think it will be a problem when checking in, this is the first customer service " fail"
I have encountered with them.
#60




Join Date: May 2010
Location: AVP & PEK
Programs: UA 1K 2MM
Posts: 7,851
My first C-TRip complaint. Booked a GMP-SHA/PVG-CGK ticket with all flights on MU, and after
receiving my confirmations I realized I made a 1 digit typo in my passport number.
C-Trip says they are unable to correct, and that I should contact MU directly.
While I do not think it will be a problem when checking in, this is the first customer service " fail"
I have encountered with them.
receiving my confirmations I realized I made a 1 digit typo in my passport number.
C-Trip says they are unable to correct, and that I should contact MU directly.
While I do not think it will be a problem when checking in, this is the first customer service " fail"
I have encountered with them.
Oof.
Personally I'd cancel and re-book. Not sure I really blame Ctrip here, once the ticket has been already issued.


