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Old Nov 1, 2024 | 7:54 am
  #60  
narvik
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2M
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Join Date: May 2010
Location: AVP & PEK
Programs: UA 1K 2MM
Posts: 7,808
Originally Posted by IluvSQ
My first C-TRip complaint. Booked a GMP-SHA/PVG-CGK ticket with all flights on MU, and after
receiving my confirmations I realized I made a 1 digit typo in my passport number.
C-Trip says they are unable to correct, and that I should contact MU directly.
While I do not think it will be a problem when checking in, this is the first customer service " fail"
I have encountered with them.

Oof.
Personally I'd cancel and re-book. Not sure I really blame Ctrip here, once the ticket has been already issued.
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