"ticket failed to issue" - Shanghai Airlines
#1
Original Poster




Join Date: Mar 2006
Location: BOS
Programs: JetBlue Mosiac, Hainan Fortune Wings, Delta
Posts: 161
"ticket failed to issue" - Shanghai Airlines
Curious if anyone has any ideas what my have happened to my ticket.
I booked a mult-leg journey across Asia and had traveled several legs when I went to Pudong airport to fly to Taipei TSA. I was looking forward to this because I had never flown cross straits directly and never flown into TSA. However when I checked in at Shanghai airlines, I was told that my ticket had been canceled.
A call to corporate TA uncovered that my ticket failed to issue. The TA had no idea why this was or how it happened. Anyone have a clue? Was I supposed to confirm my reservation like back in the paper ticket days? Is this frequent with Shanghai Airlines?
I was lucky enough to catch a later flight into TPE but unlucky enough to be just a dozen people behind Girls Generation in the immigration queue.
cheers
I booked a mult-leg journey across Asia and had traveled several legs when I went to Pudong airport to fly to Taipei TSA. I was looking forward to this because I had never flown cross straits directly and never flown into TSA. However when I checked in at Shanghai airlines, I was told that my ticket had been canceled.
A call to corporate TA uncovered that my ticket failed to issue. The TA had no idea why this was or how it happened. Anyone have a clue? Was I supposed to confirm my reservation like back in the paper ticket days? Is this frequent with Shanghai Airlines?
I was lucky enough to catch a later flight into TPE but unlucky enough to be just a dozen people behind Girls Generation in the immigration queue.
cheers
#2


Join Date: May 2007
Location: Seattle area
Programs: Peasant at large
Posts: 600
FM/MU has a ticket verification page on their website: http://en.ceair.com/mu/front/validat...kt!shows.shtml
Supposed to be able to verify tickets issued up to 3 months after use and 1 year before use. This is in addition to their "My Bookings" page. I'm wondering if they have this extra ticket verification page because of widespread occurrences of tickets being purchased (from whatever source) but not actually issued by the carrier.
Supposed to be able to verify tickets issued up to 3 months after use and 1 year before use. This is in addition to their "My Bookings" page. I'm wondering if they have this extra ticket verification page because of widespread occurrences of tickets being purchased (from whatever source) but not actually issued by the carrier.
#3
Original Poster




Join Date: Mar 2006
Location: BOS
Programs: JetBlue Mosiac, Hainan Fortune Wings, Delta
Posts: 161
Wow. I completely missed the merger - never knew it happened.
But that is ever more odd since I have never had any issues with China Eastern.
Guess it never hurts to confirm a confirmed ticket.
But that is ever more odd since I have never had any issues with China Eastern.
Guess it never hurts to confirm a confirmed ticket.
#4
A FlyerTalk Posting Legend




Join Date: Dec 2000
Location: Shanghai
Posts: 46,400
I believe that the 72 hour reconfirmation rule (for international flights) is still on the books, but I've never once heard about it being enforced since around 2005. In 03 or so, I was lectured by CZ in Bangkok for not telling them that I actually wanted to fly on the ticket that I'd purchased. This marked the turning point in my relationship with CZ.

