Community
Wiki Posts
Search

Tsa sky harbor checked bag meltdown

Thread Tools
 
Search this Thread
 
Old May 13, 2016 | 12:35 pm
  #16  
FlyerTalk Evangelist
20 Countries Visited
500k
All eyes on you!
15 Years on Site
 
Join Date: Mar 2008
Location: DFW
Posts: 30,998
Originally Posted by eyecue
http://www.logplan.com/
http://www.morpho.com/

These are two big companies that are responsible for the process. The owner of the MUX might be TSA but the upkeep and reliability are not.
Does the owner of the MUX contract out the maintenance?
Boggie Dog is offline  
Old May 13, 2016 | 2:22 pm
  #17  
 
Join Date: Jan 2014
Location: ONT/FRA
Programs: AA EXP
Posts: 878
Originally Posted by eyecue
http://www.logplan.com/
http://www.morpho.com/

These are two big companies that are responsible for the process. The owner of the MUX might be TSA but the upkeep and reliability are not.
Ownership = responsibility.
BSBD is offline  
Old May 13, 2016 | 4:46 pm
  #18  
A FlyerTalk Posting Legend
10 Countries Visited
Conversation Starter
All eyes on you!
20 Years on Site
 
Join Date: Nov 2005
Location: Phoenix, AZ
Programs: American Airlines, Delta Air Lines, Rapids Reward
Posts: 40,137
Originally Posted by BSBD
Ownership = responsibility.
Right! That's big responsibility. They have made sure the computer is working. If it doesn't happen. If they have a problem with the computer.
N830MH is offline  
Old May 14, 2016 | 10:32 am
  #19  
Original Poster
A FlyerTalk Posting Legend
10 Countries Visited
Community Builder
All eyes on you!
15 Years on Site
 
Join Date: Sep 2006
Location: where the chile is hot
Programs: AA,RR,NW,Delta ,UA,CO
Posts: 49,116
problems at DFW with TSA luggage screening

http://abcnews.go.com/Health/wireSto...delay-39093387

An outage also hit the system for screening checked bags in one of the five terminals at Dallas-Fort Worth International Airport on Thursday night. American Airlines asked customers on flights leaving from that terminal to check luggage at another terminal.
Worse, TSA still doesn't have a clue what went wrong in PHX, let alone how to prevent it from happening at other airports across the country. I'd like to think TSA takes measures to prevent hackers from attacking the systems, but I doubt it.

By Friday, screening systems were working normally, and the bags that had been delayed were on their way to passengers, Melendez said. But tests were continuing because it was not clear what caused the malfunction.

A network switch failed and caused the software system that scans luggage for explosives to go into a continual reboot cycle, TSA Administrator Peter Neffenger told reporters Friday at National Airport in Washington, D.C. He said the system breakdown in Phoenix was an isolated incident.
chollie is offline  
Old May 14, 2016 | 11:48 am
  #20  
 
Join Date: Feb 2010
Posts: 733
Well, well, well, isn't this interesting?

The baggage meltdowns have now hit 2 of AA's, and only AA's, busy hub airports: PHX and DFW.

Which is interesting because AA has been the most vocal about the current TSA screening meltdowns.

We're not seeing these snafus at MSP, or ATL, or IAH, or ORD where UA and AA battle for hub dominance, are we?

It's kind of like when HP publicly complained about long wait times shortly after the shoe carnival came to town, and the PHX FSD at the time reacted by directing her screeners to work even more slowly in direct retaliation.

What a bunch of grade school antics these TSA people deploy. They aren't fit to run security. It's more of a mean girls circus than anything.
barbell is offline  
Old May 14, 2016 | 6:49 pm
  #21  
FlyerTalk Evangelist
20 Countries Visited
500k
All eyes on you!
15 Years on Site
 
Join Date: Mar 2008
Location: DFW
Posts: 30,998
Breaking: Phoenix Sky Harbor International Airport could dump TSA after baggage chaos

http://www.bizjournals.com/phoenix/news/2016/05/13/breaking-phoenix-sky-harbor-international-airport.html

Another airport thinking of dumping TSA. The issue with baggage screening added on to long checkpoint waits and lack of reliable availability of Pre Check at PHX seems to be the primary issues.

Last edited by Boggie Dog; May 14, 2016 at 7:31 pm
Boggie Dog is offline  
Old May 14, 2016 | 7:19 pm
  #22  
A FlyerTalk Posting Legend
10 Countries Visited
Conversation Starter
All eyes on you!
20 Years on Site
 
Join Date: Nov 2005
Location: Phoenix, AZ
Programs: American Airlines, Delta Air Lines, Rapids Reward
Posts: 40,137
Originally Posted by chollie
http://abcnews.go.com/Health/wireSto...delay-39093387



Worse, TSA still doesn't have a clue what went wrong in PHX, let alone how to prevent it from happening at other airports across the country. I'd like to think TSA takes measures to prevent hackers from attacking the systems, but I doubt it.
Uh-oh! I smell the trouble. Something gone wrong? Problems with the baggage screening system again?
N830MH is offline  
Old May 14, 2016 | 7:27 pm
  #23  
A FlyerTalk Posting Legend
10 Countries Visited
Conversation Starter
All eyes on you!
20 Years on Site
 
Join Date: Nov 2005
Location: Phoenix, AZ
Programs: American Airlines, Delta Air Lines, Rapids Reward
Posts: 40,137
Originally Posted by Boggie Dog
Breaking: Phoenix Sky Harbor International Airport could dump TSA after baggage chaos

http://www.bizjournals.com/phoenix/n...l-airport.html

Another airport thinking of dumping TSA. The issue with baggage screening added on to long checkpoint waits and lack of reliable availability of Pre Check at PHX seems to be the primary issues.
There! I fixed it. Only 1 http, but not 2.
N830MH is offline  
Old May 14, 2016 | 8:33 pm
  #24  
Original Poster
A FlyerTalk Posting Legend
10 Countries Visited
Community Builder
All eyes on you!
15 Years on Site
 
Join Date: Sep 2006
Location: where the chile is hot
Programs: AA,RR,NW,Delta ,UA,CO
Posts: 49,116
Originally Posted by Boggie Dog
Breaking: Phoenix Sky Harbor International Airport could dump TSA after baggage chaos

http://www.bizjournals.com/phoenix/news/2016/05/13/breaking-phoenix-sky-harbor-international-airport.html

Another airport thinking of dumping TSA. The issue with baggage screening added on to long checkpoint waits and lack of reliable availability of Pre Check at PHX seems to be the primary issues.
Finally, someone calls TSA out for the lack of Pre availability.

The biggest issues have been the long wait times and the lack of TSA PreCheck being open. Yesterdays incident adds to the list," Ostreicher said.
chollie is offline  
Old May 17, 2016 | 1:50 am
  #25  
30 Countries Visited
Community Builder
All eyes on you!
15 Years on Site
 
Join Date: Jul 2007
Location: Sydney (for now), GVA (only in my memories)
Programs: QF Lifetime Silver (big whoop)
Posts: 9,352
Originally Posted by chollie
I'd like to think TSA takes measures to prevent hackers from attacking the systems, but I doubt it.
TSA made the hackers remove their shoes and light outerwear.

They made sure the hackers didn't have any shampoo or Coke or cupcakes.

That should work, right? @:-)

..
..
..
..

D'oh!!! They completely forgot to make the hackers take their laptops out of the bag! That must be what went wrong.
RadioGirl is online now  
Old May 17, 2016 | 1:55 am
  #26  
10 Countries Visited
All eyes on you!
15 Years on Site
 
Join Date: Sep 2010
Location: KSUX
Posts: 919
Originally Posted by Boggie Dog
Breaking: Phoenix Sky Harbor International Airport could dump TSA after baggage chaos

http://www.bizjournals.com/phoenix/news/2016/05/13/breaking-phoenix-sky-harbor-international-airport.html

Another airport thinking of dumping TSA. The issue with baggage screening added on to long checkpoint waits and lack of reliable availability of Pre Check at PHX seems to be the primary issues.
This would make me very happy as PHX is one of the airports I fly in/out of the most.
LtKernelPanic is offline  
Old May 17, 2016 | 8:50 am
  #27  
FlyerTalk Evangelist
20 Countries Visited
500k
All eyes on you!
15 Years on Site
 
Join Date: Mar 2008
Location: DFW
Posts: 30,998
Originally Posted by LtKernelPanic
This would make me very happy as PHX is one of the airports I fly in/out of the most.
You should make sure that the PHX airport manager knows that you would like to see TSA moved out.
Boggie Dog is offline  
Old May 17, 2016 | 12:06 pm
  #28  
All eyes on you!
20 Years on Site
 
Join Date: Feb 2005
Location: DEN, or so it says...
Programs: UA1K/RCC, Avis CHM, NWA Plat, SPG Plat
Posts: 2,997
Originally Posted by RadioGirl
TSA made the hackers remove their shoes and light outerwear.

They made sure the hackers didn't have any shampoo or Coke or cupcakes.

That should work, right? @:-)

..
..
..
..

D'oh!!! They completely forgot to make the hackers take their laptops out of the bag! That must be what went wrong.
It was actually a bug introduced by a snow globe.
dimramon is offline  
Old May 17, 2016 | 7:50 pm
  #29  
Original Poster
A FlyerTalk Posting Legend
10 Countries Visited
Community Builder
All eyes on you!
15 Years on Site
 
Join Date: Sep 2006
Location: where the chile is hot
Programs: AA,RR,NW,Delta ,UA,CO
Posts: 49,116
Somebody didn't neutralize their snow globe by properly sealing it in a regulation-size baggie and that's how the bug got out.
chollie is offline  
Old May 19, 2016 | 12:26 am
  #30  
FlyerTalk Evangelist
10 Countries Visited
All eyes on you!
15 Years on Site
 
Join Date: Jul 2008
Location: IAH
Programs: UA Plat, DL Silver, Hyatt Ist-iest, Stariott Platinum, Hilton Diamond
Posts: 13,500
It must have been my fault, the multiple hotel sized shampoos I failed to put in a 3-1-1 bag!

[Despite the fact that TSA can't spot liquids unless they are in the shape of a water bottle I haven't bothered with a 3-1-1 bag in a couple years because its a waste of my time]
krazykanuck is offline  


Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.