Chase Contactless Cards (2019)
#31
FlyerTalk Evangelist
Join Date: Jan 2014
Location: San Diego, CA
Programs: GE, Marriott Platinum
Posts: 15,508
So I received a replacement CSR, contactless and metal.
It has the contactless logo on both sides. Tested it at a vending machine this morning, it works whether I tap the front or the back. I notice it works better if i tap it closer to where the actual EMV chip is though.
I'm very happy with the replacement, it will be very useful for future international trips
It has the contactless logo on both sides. Tested it at a vending machine this morning, it works whether I tap the front or the back. I notice it works better if i tap it closer to where the actual EMV chip is though.
I'm very happy with the replacement, it will be very useful for future international trips
#32
Join Date: Feb 2018
Posts: 182
Did you bring your old card to a branch or mail it back in the provided envelope?
#33
FlyerTalk Evangelist
Join Date: Jan 2014
Location: San Diego, CA
Programs: GE, Marriott Platinum
Posts: 15,508
#34
Join Date: Jun 2012
Posts: 3,383
So I received a replacement CSR, contactless and metal.
It has the contactless logo on both sides. Tested it at a vending machine this morning, it works whether I tap the front or the back. I notice it works better if i tap it closer to where the actual EMV chip is though.
I'm very happy with the replacement, it will be very useful for future international trips
It has the contactless logo on both sides. Tested it at a vending machine this morning, it works whether I tap the front or the back. I notice it works better if i tap it closer to where the actual EMV chip is though.
I'm very happy with the replacement, it will be very useful for future international trips
https://creditcards.chase.com/K-Mark...m_card_alt.png
hmm, mine didn't... didnt test using the front for contactless, will try next time
#35
Join Date: Feb 2018
Posts: 182
so it has a contactless logo in the front like this?
https://creditcards.chase.com/K-Mark...m_card_alt.png
hmm, mine didn't... didnt test using the front for contactless, will try next time
https://creditcards.chase.com/K-Mark...m_card_alt.png
hmm, mine didn't... didnt test using the front for contactless, will try next time
#36
Join Date: Aug 2005
Location: DCA
Programs: TK*G OZ*G AA Plat
Posts: 627
So looking at the dates, seems like in 9/18 they were using plastic then the 10/18 cards they started using metal again.
I wonder how I can get the metal contactless? The plastic contactless I have, I requested just a few weeks ago.. so maybe I should wait a few months for them to burn through the 09/18 cardstock?
For whatever reason -- different thickness or stiffness compared to my metal CSR -- it's harder to grab in my stack of cards in my wallet. Doesn't stick out as much compared to the other cards.
Last edited by jfidler; Mar 25, 2019 at 8:38 pm Reason: Fixed cardstock number typo
#37
Join Date: Aug 2005
Location: DCA
Programs: TK*G OZ*G AA Plat
Posts: 627
To follow up on my previous post, my plastic contactless CSR is already showing a lot of signs of wear (raised number "ink" half rubbed off, lots of scratches on the back) so I called Chase to request a metal contactless CSR and pointed out how "my friend" (ok, previous poster in this thread) has a metal contactless CSR. The rep I spoke with said no problem, and they'll mail out a metal contactless CSR.
It showed up yesterday, and it's another plastic contactless CSR. 09/18 cardstock again. Any suggestions on how to get the metal contactless CSR? Just request a third time, or wait a few more months for 09/18 cardstock to be depleted?
I really like the contactless and use it a lot, but I also like the thickness and durability of the metal card.
It showed up yesterday, and it's another plastic contactless CSR. 09/18 cardstock again. Any suggestions on how to get the metal contactless CSR? Just request a third time, or wait a few more months for 09/18 cardstock to be depleted?
I really like the contactless and use it a lot, but I also like the thickness and durability of the metal card.
#38
FlyerTalk Evangelist
Join Date: Jan 2014
Location: San Diego, CA
Programs: GE, Marriott Platinum
Posts: 15,508
To follow up on my previous post, my plastic contactless CSR is already showing a lot of signs of wear (raised number "ink" half rubbed off, lots of scratches on the back) so I called Chase to request a metal contactless CSR and pointed out how "my friend" (ok, previous poster in this thread) has a metal contactless CSR. The rep I spoke with said no problem, and they'll mail out a metal contactless CSR.
It showed up yesterday, and it's another plastic contactless CSR. 09/18 cardstock again. Any suggestions on how to get the metal contactless CSR? Just request a third time, or wait a few more months for 09/18 cardstock to be depleted?
I really like the contactless and use it a lot, but I also like the thickness and durability of the metal card.
It showed up yesterday, and it's another plastic contactless CSR. 09/18 cardstock again. Any suggestions on how to get the metal contactless CSR? Just request a third time, or wait a few more months for 09/18 cardstock to be depleted?
I really like the contactless and use it a lot, but I also like the thickness and durability of the metal card.
Speaking of wear, the contactless on my Freedom card stopped working so I had to request a replacement. Has anyone else experienced premature failures like that? I don't remember ever mishandling the card or bending it at all.
#39
Join Date: Oct 2007
Programs: AA, WN, UA, Bonvoy, Hertz
Posts: 2,491
Is it possible a rogue terminal sent a strange or too strong signal to the card during use to zap it? Seems like some call it detuning.
https://www.rfidjournal.com/blogs/experts/entry?10719
#40
FlyerTalk Evangelist
Join Date: Jan 2014
Location: San Diego, CA
Programs: GE, Marriott Platinum
Posts: 15,508
Perhaps I am not shocked that you were able to wear out the chip with your contactless use, but maybe there are some untested rfid aspects that you figured out. Because I only use my Freedom at category stores and a few Chase Offers, I just don't have the usage volume.
Is it possible a rogue terminal sent a strange or too strong signal to the card during use to zap it? Seems like some call it detuning.
https://www.rfidjournal.com/blogs/experts/entry?10719
Is it possible a rogue terminal sent a strange or too strong signal to the card during use to zap it? Seems like some call it detuning.
https://www.rfidjournal.com/blogs/experts/entry?10719
#42
FlyerTalk Evangelist
Join Date: Jan 2014
Location: San Diego, CA
Programs: GE, Marriott Platinum
Posts: 15,508
Received my replacement Freedom card yesterday and can confirm that contactless at Sprouts works fine. ^ Hopefully the contactless portion survives longer than with the previous card.
#43
Join Date: Jan 2004
Location: MIA
Posts: 298
Just received the updated Marriott Bonvoy Boundless Chase credit card and the card design has also switched from metal to plastic. For comparison the equivalent product from Amex, the Marriott Bonvoy Brilliant American Express Card is metal, so perhaps it's time to switch to Amex.
Last edited by SouthernCross; Jun 2, 2019 at 8:52 am
#44
Join Date: Jun 2004
Location: NY
Posts: 102
CFU - no go
Called today, per the Chase Contactless FAQ, to request a contactless version of my Chase Freedom Unlimited. 2 reps (executive line) told me it was impossible as I do not have that option in my profile. I argued, but then realized I was getting nowhere. So I guess I will have to wait until Chase proactively sends out a contactless version before my 2023 expiry, and in the meantime, continue using my Amex for contactless.
#45
FlyerTalk Evangelist
Join Date: Jan 2014
Location: San Diego, CA
Programs: GE, Marriott Platinum
Posts: 15,508
Called today, per the Chase Contactless FAQ, to request a contactless version of my Chase Freedom Unlimited. 2 reps (executive line) told me it was impossible as I do not have that option in my profile. I argued, but then realized I was getting nowhere. So I guess I will have to wait until Chase proactively sends out a contactless version before my 2023 expiry, and in the meantime, continue using my Amex for contactless.