Sep 2, 2017, 7:31 pm
Last edit by: kerrigjl
In 2017, at the first renewal of the 2016 Chase Sapphire Reserve card,* no retention offers have been forthcoming. It appears that Chase is not offering retention bonuses on this card at this time, and will cancel the card at the cardholders request without further ado.
*A retention offer has been reported (though it's minimal): https://www.flyertalk.com/forum/28917524-post376.html
Posts 333 and 327 discuss a fee credit issued by Chase when cancelling the card. These have been called both "Annual Fee Refund" and "Membership Fee Credit."
This thread discusses the timing of both cancelling and product changing (downgrading to Sapphire Preferred) in order to 1) Keep from paying the $450 annual fee, and 2) possibly get a 2018 $300 travel credit before cancelling.
The rules changed for the travel credit on cards issued in May 2017, making the travel credit a calendar year issuance rather than a Dec statement to Dec Statement issuance.
The nuances discussed within this thread include changing your billing date, fees posting on the 1st of the month, and the 30 day window to cancel/60 day window to product change.
09/03/17 - 72k spend, no offer.
09/03/17 - 30k spend, no offer.
09/04/17 - 25k spend, no offer.
09/05/17 - 10k spend, no offer.
09/06/17 - 24k spend, no offer.
09/06/17 - Maybe 4-5K spend. No offer, closed.
09/06/17 - Spend unspecified, no offer.
09/07/17 - 10k spend, no offer.
09/12/17 - 15k annual spend, no offer, downgraded to Chase Freedom to preserve cl
09/18/17 - No offer.
09/22/17 - 25k spend, no offer.
09/29/17 - 17k spend, no offer.
10/02/17 - 64k spend, no offer.
10/10/17 - 16.5k, 2,500 point offer, declined.
10/13/17 - 165k, no offer.
10/13/17- No offer. ~$25k
10/21/17 - No offer, maybe $10k spend, transferred CL, cancelled.
03/02/18 - No offer, ~$13.5k spend
*A retention offer has been reported (though it's minimal): https://www.flyertalk.com/forum/28917524-post376.html
Posts 333 and 327 discuss a fee credit issued by Chase when cancelling the card. These have been called both "Annual Fee Refund" and "Membership Fee Credit."
This thread discusses the timing of both cancelling and product changing (downgrading to Sapphire Preferred) in order to 1) Keep from paying the $450 annual fee, and 2) possibly get a 2018 $300 travel credit before cancelling.
The rules changed for the travel credit on cards issued in May 2017, making the travel credit a calendar year issuance rather than a Dec statement to Dec Statement issuance.
The nuances discussed within this thread include changing your billing date, fees posting on the 1st of the month, and the 30 day window to cancel/60 day window to product change.
09/03/17 - 72k spend, no offer.
09/03/17 - 30k spend, no offer.
09/04/17 - 25k spend, no offer.
09/05/17 - 10k spend, no offer.
09/06/17 - 24k spend, no offer.
09/06/17 - Maybe 4-5K spend. No offer, closed.
09/06/17 - Spend unspecified, no offer.
09/07/17 - 10k spend, no offer.
09/12/17 - 15k annual spend, no offer, downgraded to Chase Freedom to preserve cl
09/18/17 - No offer.
09/22/17 - 25k spend, no offer.
09/29/17 - 17k spend, no offer.
10/02/17 - 64k spend, no offer.
10/10/17 - 16.5k, 2,500 point offer, declined.
10/13/17 - 165k, no offer.
10/13/17- No offer. ~$25k
10/21/17 - No offer, maybe $10k spend, transferred CL, cancelled.
03/02/18 - No offer, ~$13.5k spend
Chase Sapphire Reserve: Renewal & Retention
Oct 17, 2017, 8:54 pm
#421
Join Date: Sep 2000
Location: New York, New York
Programs: AA Gold, Alaska MVP; Free Agent Super Duper Diamond Treasure Chest ;)
Posts: 4,682
Oct 17, 2017, 9:04 pm
#422
FlyerTalk Evangelist
Join Date: Jul 2008
Location: IAH
Programs: DL DM, Hyatt Ist-iest, Stariott Platinum, Hilton Diamond
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Oct 18, 2017, 7:45 am
#423
Join Date: Sep 2000
Location: New York, New York
Programs: AA Gold, Alaska MVP; Free Agent Super Duper Diamond Treasure Chest ;)
Posts: 4,682
Oct 18, 2017, 8:00 am
#424
Join Date: Sep 2015
Location: SFO
Posts: 3,881
I did. See here for the postcard: https://www.flyertalk.com/forum/28685612-post71.html
Oct 18, 2017, 8:00 am
#425
Join Date: Nov 2010
Location: Traveling some where hopefully
Programs: AS, AA Gold, and Hilton
Posts: 1,954
Oct 18, 2017, 8:13 am
#426
Join Date: Sep 2011
Programs: Virgin Atlantic Silver, IHG Diamond, Bonvoy Gold, Hilton Diamond, AA Platinum Pro
Posts: 1,386
My fee is supposed to post on November 1.
Called to cancel an AU card yesterday and tried my hand at getting a retention offer. No dice.
I have no banking relationship with Chase and have about 100K UR on the books.
Total $35K or so spend, about $10-12K in 1X categories (abroad, so couldn't use more lucrative everyday Chase cards).
I suppose I'll try again once the fee actually posts.
Called to cancel an AU card yesterday and tried my hand at getting a retention offer. No dice.
I have no banking relationship with Chase and have about 100K UR on the books.
Total $35K or so spend, about $10-12K in 1X categories (abroad, so couldn't use more lucrative everyday Chase cards).
I suppose I'll try again once the fee actually posts.
Oct 18, 2017, 10:09 am
#427
FlyerTalk Evangelist
Join Date: Oct 2006
Location: SFO/SJC
Programs: UA Silver, Marriott Gold, Hilton Gold
Posts: 14,888
Oct 18, 2017, 10:34 am
#428
Join Date: Sep 2000
Location: New York, New York
Programs: AA Gold, Alaska MVP; Free Agent Super Duper Diamond Treasure Chest ;)
Posts: 4,682
I did. See here for the postcard: https://www.flyertalk.com/forum/28685612-post71.html
Oct 18, 2017, 10:35 am
#429
FlyerTalk Evangelist
Join Date: Oct 2006
Location: SFO/SJC
Programs: UA Silver, Marriott Gold, Hilton Gold
Posts: 14,888
Oct 18, 2017, 11:39 am
#431
Join Date: Feb 2012
Location: DEN
Programs: Hilton Diamond Hyatt Globalist Marriott Gold AA EXP
Posts: 1,014
Going back to my records, I activated my CSR card on 1/9/17 - I was one of the last ones to get the 100K offer online. I earned the $300 travel credit for 2017, but obviously not for 2016.
I do plan to downgrade the account to CFU at the 1 year mark, so given the timing of when I opened it, when should I expect the 2nd AF to post and when/how do I take advantage of the 2018 travel credit?
I do plan to downgrade the account to CFU at the 1 year mark, so given the timing of when I opened it, when should I expect the 2nd AF to post and when/how do I take advantage of the 2018 travel credit?
Oct 18, 2017, 12:09 pm
#432
Join Date: Sep 2005
Location: JZRO
Posts: 9,169
The statement a couple of months before your AF is due usually has a note that advises you that the AF will post on the first of the month in a subsequent month. If it didn't post on that date then you're lucky and won't see it post this year. This can happen for several reasons, which are discussed in other threads such as Ritz and JPMR.
RNE, figuring it'll post a month late on 11/1, but keeping my fingers crossed it doesn't.
Oct 18, 2017, 12:11 pm
#433
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,955
Oct 18, 2017, 12:35 pm
#434
Join Date: Aug 2007
Location: Truth or Consequences, NM
Programs: HH Diamond, Marriott Titanium, Hertz President's Circle, UA Silver, Mobile Passport Unobtanium
Posts: 6,193
Going back to my records, I activated my CSR card on 1/9/17 - I was one of the last ones to get the 100K offer online. I earned the $300 travel credit for 2017, but obviously not for 2016.
I do plan to downgrade the account to CFU at the 1 year mark, so given the timing of when I opened it, when should I expect the 2nd AF to post and when/how do I take advantage of the 2018 travel credit?
I do plan to downgrade the account to CFU at the 1 year mark, so given the timing of when I opened it, when should I expect the 2nd AF to post and when/how do I take advantage of the 2018 travel credit?
Oct 18, 2017, 1:19 pm
#435
Join Date: Sep 2005
Location: JZRO
Posts: 9,169
Anyway, my October statement is now available and there is no AF on it ^, nor is there any message about an AF upcoming. ^