Chase fraudulent charges
Jan 27, 2014, 6:57 pm
#121
Join Date: Jan 2013
Posts: 743
What I don't get is how is it humanly possible to do a charge for $0.01 at the Buckle? The cheapest item I could find on their website was a pair of earrings on sale for $1.70. Unless someone who works at the Buckle is the one trying to defraud me?
Assuming they cloned my card somehow or got my information, why wouldn't they just order a pair of designer jeans and hope it goes through?
Assuming they cloned my card somehow or got my information, why wouldn't they just order a pair of designer jeans and hope it goes through?
Here is a link to an eye opening site. The situation mentioned above is in a box on the right hand side of the page.
http://businessidtheft.org/Education...7/Default.aspx
Jan 27, 2014, 11:48 pm
#122
Join Date: Oct 2005
Location: SF
Programs: UA, VX, QF, EY, VA
Posts: 756
Chase is so trigger happy with possible fraudulent transactions they practically alert me every time I buy a pack of chewing gum! Yet Case never alerted me when a charge at a coffee shop posted for (get this) $150,153.79! That's some brew! I had to call Chase and convince them that I did not make the transaction—as if a transaction at a coffee shop in that amount could possibly be legit! For $150k I could have purchased the whole shop! Anyway, it took a super supervisor to take my call because of the high dollar amount. They're mailing me a dispute form to fill out and mail back, which will take days and meanwhile my card is useless because it's over the credit limit. "There's nothing we can do," the super supervisor says. This is a credit card I have a limited time to put $2,000 on to get bonus miles. I don't need any delays.
RNE, tempus fugit.
RNE, tempus fugit.
Jan 28, 2014, 1:21 pm
#123
Join Date: Sep 2005
Location: JZRO
Posts: 9,169
Anyway, the merchant put through a credit and it posted to my account this morning. So my balance is where it should be and I can begin using my card again. That's good, because I have a $2,000 spend to meet for 50,000 miles. ^
Jan 29, 2014, 6:16 pm
#124
Join Date: Apr 2009
Location: LAX
Programs: UA Plat MM, CM Plat, Amex Plat, Hertz CP, Hyatt Globalist, SPG Gold, Vons Club
Posts: 6,852
Chase closed my Explorer Card today due to the Target Breach. I used it at a retailer and charge was denied, then received a text message a few moments later. Called the number on the card and spoke to customer service rep whom in turn transfered me to the Fraud Unit. Said card was compromised and I will receive a new one tommorow via UPS Next Day, and get this.. They want the old card back? Anyway my concern is with my 25K spend for 2014 and UA waiver for Platinum Status with that spend. From your experience, when Chase closes an account, will the spend already made on the close account propogate over to the new account and will they report the total spend of both cards to UA for 25K spending waiver? The meter on UA site just shows if the 25K has been met and does not track the monthly usage. Additionally, I guess I need to go into my profile on UA and change the Card number to reflect the new number.. However, will my UA know that I have a new card account from Chase. Amex is so easy, they just change the last 4 numbers when ever something goes wrong. Appreciate any answers as I covered allot of ground here. Thanks and Safe Travels and Spending
Jan 29, 2014, 6:30 pm
#125
Join Date: Feb 2008
Posts: 940
Yes they will. They issue a new card with new number but your old card history goes along with it (ie bonus threshold). I find chase's system to be pretty good about these kinds of things. Print out your history just in case but You should be set.
Jan 29, 2014, 6:43 pm
#126
Join Date: Jan 2013
Posts: 743
Chase asked me to return old card, too.
I ordered a replacement CSP today to get the chip and signature feature (no fraud involved). They said they would also send an envelope for me to send the old one back-- and the explanation made perfect sense. The CSP has metal in it and won't go through a shredder. Never thought of it before, but physical destruction of that card has got to be a challenge.
Jan 30, 2014, 9:12 am
#127
Join Date: Apr 2009
Location: LAX
Programs: UA Plat MM, CM Plat, Amex Plat, Hertz CP, Hyatt Globalist, SPG Gold, Vons Club
Posts: 6,852
Thanks, I hope your correct. That CSR stated that they are "closing" my account and sending me a new card. I will monitor with my statements as suggested.. Safe Travels and Spending..
Jan 31, 2014, 5:33 am
#128
Join Date: Mar 2009
Location: LAX & EWR/JFK
Programs: Fomerly UA 1K, now Gold... next year, who knows?
Posts: 1,432
I ordered a replacement CSP today to get the chip and signature feature (no fraud involved). They said they would also send an envelope for me to send the old one back-- and the explanation made perfect sense. The CSP has metal in it and won't go through a shredder. Never thought of it before, but physical destruction of that card has got to be a challenge.
Jan 31, 2014, 5:39 am
#129
Join Date: Sep 2005
Location: JZRO
Posts: 9,169
Apr 11, 2014, 4:26 am
#130
Join Date: Apr 2014
Posts: 4
I have the similar situation. Lately my friends and I have faced with many unauthorized charges, earlier there were not any. my brother adviced me to claim at vcharges.com, he told that they checked and returned him money. I did it today, but no reply yet. I am waiting
Apr 13, 2014, 1:36 am
#131
Join Date: Sep 2011
Location: USA
Posts: 1,179
I ordered a replacement CSP today to get the chip and signature feature (no fraud involved). They said they would also send an envelope for me to send the old one back-- and the explanation made perfect sense. The CSP has metal in it and won't go through a shredder. Never thought of it before, but physical destruction of that card has got to be a challenge.
My card got stolen when I mailed the card back- since it was a replacement (with the same number), the person used the card at drive-thru's and gas stations. Luckily I was overseas and had informed Chase of my travels, so they emailed me wondering if I was the person using the card at my local area establishments. Unless the account is completely closed, I'll never mail my old/used/replacement cards ever again. Lesson learned.