Asia Miles Changes effective 22 June 2018

    Hide Wikipost
Old Jul 12, 18, 7:30 pm   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: percysmith
Wiki Link
New links:
New redemption engine: https://www.asiamiles.com/en/redeem-...ds/facade.html
(alternatively https://www.cathaypacific.com/cx/en_...ts/facade.html for MPO members)
New redemption charts (CX and KA only): https://www.asiamiles.com/en/redeem-...ard-chart.html
New partner redemption mileage requirement: https://www.asiamiles.com/en/afr.html

Asia Miles changes microsite:
https://www.asiamiles.com/change/

New Terms and Conditions:
https://www.asiamiles.com/change/en/updatedterms.html
Print Wikipost

Reply

Old Aug 7, 18, 9:26 am
  #616  
 
Join Date: May 2006
Location: HKG
Programs: A3, TK *G; JL JGC; SPG,Hilton Gold
Posts: 9,833
Originally Posted by lifeonthego_k View Post
I got an error while booking an award ticket over the weekend as well. I called them up and they booked it over the phone and waived the phone booking fees.
i dont think theres a phone booking fee. Just a phone rebooking fee
kaka is online now  
Reply With Quote
Old Aug 7, 18, 10:52 am
  #617  
Ambassador, Hong Kong and Macau
Original Poster
 
Join Date: May 2009
Location: HKG
Programs: Depends
Posts: 14,100
Originally Posted by lifeonthego_k View Post
I got an error while booking an award ticket over the weekend as well. I called them up and they booked it over the phone and waived the phone booking fees.
First customer-friendly initiative post-22/6
percysmith is offline  
Reply With Quote
Old Aug 8, 18, 10:36 pm
  #618  
Ambassador, Hong Kong and Macau
Original Poster
 
Join Date: May 2009
Location: HKG
Programs: Depends
Posts: 14,100
Asia Miles: non-flight redemptions is all your miles will be good for post-22/6


Last edited by percysmith; Aug 8, 18 at 10:50 pm
percysmith is offline  
Reply With Quote
Old Aug 10, 18, 11:26 pm
  #619  
sxc
Moderator, Cathay Pacific
Accor Contributor Badge
 
Join Date: Dec 2004
Programs: CX MPC Silver, BAEC Gold (OWE), Hyatt
Posts: 9,360
Anyone think they might be fixing the married segments issue route by route? I just did some random searches for HKG-SIN AND HKG-TPE for mid September and there now seems to be lots of availability.

However BKK still seems to be locked down.
maverick17 likes this.
sxc is offline  
Reply With Quote
Old Aug 11, 18, 6:52 am
  #620  
 
Join Date: Jul 2012
Location: HKG
Programs: BA(GGL/CCR) QF LTS CX AM, Hilton Diamond
Posts: 1,556
Originally Posted by sxc View Post
Anyone think they might be fixing the married segments issue route by route? I just did some random searches for HKG-SIN AND HKG-TPE for mid September and there now seems to be lots of availability.

However BKK still seems to be locked down.

Interesting observation. Hopefully that really is the case!
Indeed seems like the HKG-SIN availability is coming back for both AM and BAEC.

looking promising and hope they fix them for all the other intra asia routes!

Last edited by ermen; Aug 11, 18 at 6:58 am
ermen is online now  
Reply With Quote
Old Aug 11, 18, 10:23 pm
  #621  
formerly staff
 
Join Date: May 2006
Location: HKG
Programs: MPC, KF, BAEC // SPG, WoH, Honors
Posts: 980
Originally Posted by sxc View Post
Anyone think they might be fixing the married segments issue route by route? I just did some random searches for HKG-SIN AND HKG-TPE for mid September and there now seems to be lots of availability.

However BKK still seems to be locked down.
I booked HKG-PVG for mid September using Avios the other day and there was plenty of availability in J (however funnily enough - zero in Y). Not sure if this route was ever plagued by the married segments issue, but a data point nonetheless.
Kilian Zoll is online now  
Reply With Quote
Old Aug 12, 18, 9:52 am
  #622  
 
Join Date: Dec 2009
Location: DCA's home, AA hubs and spokes are where you'll usually find me
Programs: AA EXP, SPG Plat
Posts: 364
HKG-BKK award space

Originally Posted by sxc View Post

However BKK still seems to be locked down.
I think you just answered my question -- I'm finding zero CX award space on HKG-BKK and was wondering if it still had married segment issues and/or if anyone had found a working solution.
GloverParker is offline  
Reply With Quote
Old Aug 12, 18, 9:24 pm
  #623  
sxc
Moderator, Cathay Pacific
Accor Contributor Badge
 
Join Date: Dec 2004
Programs: CX MPC Silver, BAEC Gold (OWE), Hyatt
Posts: 9,360
Originally Posted by sxc View Post
Anyone think they might be fixing the married segments issue route by route? I just did some random searches for HKG-SIN AND HKG-TPE for mid September and there now seems to be lots of availability.

However BKK still seems to be locked down.
It looks like from 11 October, HKG-BKK and return availability returns.

Edit: but looks like from around 20th November, there's no availability again for BKK.

I don't know why the availability tap is turned on specifically from 11 October - they are closing off availability for the next two months? But I don't think that's the case as Singapore seems to be widely available from 5 September. Or the computers are still churning through BKK availability and more availability will come online soon?

Last edited by sxc; Aug 12, 18 at 9:31 pm
sxc is offline  
Reply With Quote
Old Aug 19, 18, 10:16 pm
  #624  
 
Join Date: Jan 2013
Posts: 4
Question Clarification of maximum sectors

Hi,
Have been searching everywhere for a clarification of what looks to be a pretty big showstopper for me for regular award redemptions in the new T&Cs.
For the round-trip Flight Award (except the oneworld Multi-Carrier Award), a maximum of 4 sectors are allowed
My understanding is that this would mean if I tried to redeem say, SYD-NRT-HEL-BCN-HEL-NRT-SYD, (i.e. SYD-BCN via NRT/HEL) I'm completely out of luck because that would be 6 sectors?
That's extraordinarily limiting for long-haul bookings out of Australia as you're limited in the cities you can get to in one stop, and even more-so for me because I don't live in SYD/MEL.

Have I interpreted that correctly or are joined segments in a one-way booking counted as one sector? (apologies the terminology confuses me sometimes).
Seems like the only use for Asia Miles now are CX rewards and the OW multi-carrier.
kaka likes this.
adelaidefc is offline  
Reply With Quote
Old Aug 19, 18, 10:36 pm
  #625  
Ambassador, Hong Kong and Macau
Original Poster
 
Join Date: May 2009
Location: HKG
Programs: Depends
Posts: 14,100
SYD-NRT-HEL-BCN-HEL-NRT-SYD is a oneworld multi-carrier. You still have 5 stopovers two transits two open jaws
percysmith is offline  
Reply With Quote
Old Aug 19, 18, 11:23 pm
  #626  
 
Join Date: Dec 2002
Location: Hong Kong
Posts: 2,139
Originally Posted by adelaidefc View Post
Hi,
Have been searching everywhere for a clarification of what looks to be a pretty big showstopper for me for regular award redemptions in the new T&Cs.


My understanding is that this would mean if I tried to redeem say, SYD-NRT-HEL-BCN-HEL-NRT-SYD, (i.e. SYD-BCN via NRT/HEL) I'm completely out of luck because that would be 6 sectors?
That's extraordinarily limiting for long-haul bookings out of Australia as you're limited in the cities you can get to in one stop, and even more-so for me because I don't live in SYD/MEL.

Have I interpreted that correctly or are joined segments in a one-way booking counted as one sector? (apologies the terminology confuses me sometimes).
Seems like the only use for Asia Miles now are CX rewards and the OW multi-carrier.
Not sure why one should get to many cities in "one stop" or why a return ticket that does not allow 6 sectors is "extraordinarily limiting", especially since you can go for OW multi-carrier and even more so use other programs.
IncyWincy is offline  
Reply With Quote
Old Aug 19, 18, 11:41 pm
  #627  
 
Join Date: May 2006
Location: HKG
Programs: A3, TK *G; JL JGC; SPG,Hilton Gold
Posts: 9,833
Originally Posted by IncyWincy View Post
Not sure why one should get to many cities in "one stop" or why a return ticket that does not allow 6 sectors is "extraordinarily limiting", especially since you can go for OW multi-carrier and even more so use other programs.
because that IS actually the OWMC award he is looking for? why be so intimidating lol
kaka is online now  
Reply With Quote
Old Aug 20, 18, 12:34 am
  #628  
 
Join Date: Dec 2002
Location: Hong Kong
Posts: 2,139
No. He is well aware of owe but was not expecting to use it. Please read his post. Thanks.
IncyWincy is offline  
Reply With Quote
Old Aug 20, 18, 1:30 am
  #629  
 
Join Date: Jan 2013
Posts: 4
Originally Posted by IncyWincy View Post
No. He is well aware of owe but was not expecting to use it. Please read his post. Thanks.
Yep sorry I was only using the route as an example - the OW multi-carrier is still incredible value on Asia Miles IMHO, especially given the various tiers of miles available at different costs.
They can just be really tricky to pull together though especially from my home airport (Canberra). For example trying to book the very first leg once (CBR-BNE-NRT) the attendant on my phone call refused to let me book an available Y Qantas flight to BNE and then the also available BNE-NRT in J. No idea, I tried twice. Unless that whole leg was available in J from CBR they wouldn't book the connecting segments.

I really just wanted to clarify that the regular awards are now only of use in very limited circumstances for me personally. I would have to take a separate flight to/from another Australian port just to have a chance of getting anywhere except Asia and West Coast US (and availability on that route is brutal).
Given the value of the multi-carrier that's probably where I'll be spending my miles.
adelaidefc is offline  
Reply With Quote
Old Aug 22, 18, 2:55 am
  #630  
 
Join Date: Feb 2012
Location: PVG
Programs: BA Gold, TK E+, ex AA EXP
Posts: 450
Originally Posted by sxc View Post
Anyone think they might be fixing the married segments issue route by route? I just did some random searches for HKG-SIN AND HKG-TPE for mid September and there now seems to be lots of availability.

However BKK still seems to be locked down.
I have the same issue with LH flight, trying to book PVG-HKG-MXP in J, PVG-HKG is wide open but I can't get the HKG-MXP segment to show up, even if booked separately, but I have availability on the HKG-MXP if I decide to do TPE-HKG-MXP...
kaka and percysmith like this.
pvgman is offline  
Reply With Quote

Thread Tools
Search this Thread