Himeno

Please provide a source.

brunos

I would side with NickB on this one.
Until we get a source on this "official" change in OW policy, I would be reluctant to accept some anecdotal evidence; especially since it seems to be running in circle across forums.

Himeno

BA twitter team says they know of no changes.
No reply yet from CX, QF or AA.

Guy Betsy

I started my journey at LCY on 3 tickets. LCY-AMS on BA, AMS-HKG on CX, and HKG-PEN on KA.

Originally I was going to go through immigration and customs at AMS should the check in staff wouldn't check my bags through but unfortunately the BA flight was delayed so my original 2.5 hour connection became less than 70 minutes. The agent said that it was not possible on her system so she led me to the ticket agent who said that it was difficult to do so with the new system. But he managed to adjust my LCY-AMS to show the AMS-HKG sector on it, but couldn't add another segment to PEN. It can be done only this time, he told me. Fine, I told him that CX in AMS can take care of the connection to PEN. So my bags were tagged now from LCY-AMS-HKG.

At AMS, I advised the transfer counter who notified the gate agents. There the agents said it wasn't a problem and that they will notify their counterparts in HKG to pull my bags out and retag them to PEN.

Guess what? I'm now in PEN - with no bags. They're still in HKG. Dealing with the imbecile KA contract ground staff in PEN is another matter. They kept insisting I wait for all the bags come out first even though I showed them my LugLoc app that indicated that my bags have been traced but they're in HKG.

I saw the email that KA in HKG sent to them. That they are to MAAS (Meet and Assist) me upon arrival (there was no one at the gate to meet me), and that I am to be told that my bags are 'not confirmed on board' which literally means that they are not on board. But that was not what the KA ground staff understood it... I can't help it if they can't understand airline code (like we do)..

Anyway that's the gist of it. CX says that they will interline between CX/KA flights if they're on separate tickets. But with the new ALTEA system, they will only check through to what's on your ticket. So no more connecting onto to any other airline (even Oneworld) on separate tickets. BA in LCY told me that LHR might still be able to do check in on separate tickets as they're still on the old system. But once they upgrade.. sayonara through check in on separate tickets.

daniellam

I think this is more of a BA issue. ALTEA (the unaltered version) specifically has functions for "find connection" and "modify itinerary" which facilitate check-in across different tickets.

BA uses a customized version of ALTEA called "FLY". I suspect that when BA got their version customized that they implemented business rules to have those features disabled.

Calchas

It's also quite possible their agents were not trained in how to do it; I doubt it was a high priority.

jagmeets

As I recall, CX moved over to Altea in 2012 - I've definitely had them check through bags to non-CX carriers, on separate tickets, since then - the last instance being in late 2015.

Given my complicated cross ticket journeys, an alliance wide change would be a bummer. But surely an alliance-wide change would have been reflected on at least some of the airlines' sites that actually publish the info..And Rami's checked with an insider friend working @ S7 (posted on the oneworld forum).

As of now, my money's on BA check-in agents struggling with FLY, and being even less keen than normally to put in the effort to check through..

Calchas

So who invented this date of "01 June"??

jagmeets

The first time I 'heard'..

http://www.flyertalk.com/forum/briti...aggage-qr.html
Post#10

percysmith

When has OW ever announced anything like this? Especially bad news?

jagmeets

Fair point percy..but there'd be an incentive to for the likes of BA to update the info published on their website..?

NickB

To be honest, given the increasing number of airlines charging for luggage, I can quite see how there might have been a decision to stop through-checking on separate tickets so as to prevent avoidance of baggage fees on the second carrier. I can also see that the complexity of baggage fee rules might make it difficult to allow through-checking across different carriers even where there are, in fact, no baggage fee issues.
However, for now, we remain at the level of speculation.
Secondly, even if OW moves away from through-checking across separate carriers on different tickets, this should not prevent an airline from through checking on separate tickets on its services. So though-checking on CX-CX (or CX-KA//KA-CX) should still be OK even if the rumours end up confirmed.

Modo

Not OW but CX

Wife is travelling J Mnl to Hkg Sunday evening then 4 hours later Hkg to Lhr - but on separate PNR's.

Any recent experiences on chance of checking baggage through and connecting PNR's.

This used to be a given - but reading horror stories recently.

Thanks for any input.

sxc

I believe that CX to CX is no problem.

wyskevin

I think your baggages left in HKG is the responsibility of CX AMS crew!!
BA tagged your baggages to HKG and they did end up in HKG.
Therefore, the problem must be on CX AMS.
In my personal experience, CX AMS crew are not reliable.
Anyway, when you arrived in HKG, you should contact KA ground crew or people in the lounge. Ask them to double check your baggages followed up to PEN.
If you had done this, your baggages should show up in PEN