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Old Oct 29, 2013, 2:12 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: littlevoices
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Lounge Admittance Policy and Guest Admittance Policy
Please see this link for details of lounge admittance for:
  • Marco Polo Members
  • Oneworld status holders
  • Business and First Class Passengers
  • People not flying Cathay Pacific or Dragonair
  • Guests


The following FAQs are addressed below:
  • What lounges does Cathay Pacific operate at HKIA (aka “what are my choices”)?
    • Which departures lounge should I use?
      • I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?
        • I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
          • Can I visit multiple lounges?
            • Do operational-upgrades (op-ups) come with upgraded lounge benefits?
              • Do mile-upgraded (award) tickets come with lounge benefits?
                • What if I want to meet up with fellow FlyerTalkers in CX lounges?
                  • Transiting through HKG and getting to the lounges
                    • Is it possible to visit airside lounges during a transit and then exit the airport?





What lounges does Cathay Pacific operate at HKIA (aka “what are my choices”)?
Cathay Pacific (together with subsidiary Dragonair) operate the following lounges at Hong Kong:

Departure lounges:
  • The Wing - First Class
  • The Wing - Business Class
  • The Pier - First Class
  • The Pier - Business Class
  • The Cabin - Business Class - Closed as of 1 May 2018
  • The Bridge - Business Class
  • The Deck - Business Class

All departure lounges are airside and are only accessible by passengers who have an onward boarding pass and who have cleared security and passport control.


Which departures lounge should I use?
Depending on your access entitlement, you can use any lounge in the terminal. You should check how long it takes to get to your departure gate from the lounge you choose

Food
  • The Wing - F Class, there is a buffet restaurant, and an a-la-carte menu, and a Champagne bar.
  • The Wing - J Class, there is a new Coffee Loft concept offering freshly brewed coffee and freshly baked pastries. Compared to The Pier, there is also a wider selection of savoury foods.
  • The Pier - F Class has an a la carte restaurant, and no buffet. It is the newest of the lounges, and the most up to date in Cathay's service offering.
  • The Cabin has The Deli and the Health Bar which offer made-to-order hot sandwiches and antipasti, and fresh juices. There is also a small western and Asian food buffet. There is no separate F class dining or seating at The Cabin. The Cabin is permanently closed.
  • The Bridge features The Bakery, which offers freshly baked bread and pizzas, as well as sandwiches, pastries, Asian and Western soups, and fresh salads. There is no separate F class dining or seating at The Bridge.
    F Class Lounge Menus: http://www.flyertalk.com/forum/catha...nge-menus.html

For details of what facilities are offered in each lounge, please refer to the links on the Cathay Pacific/Dragonair websites:

Cathay Pacific Hong Kong Airport Lounges


AusBT reviews of new CX lounges:
The Wing Business Class Review
The Wing First Class Review
The Bridge
The Pier First Class
The New Pier Business Class lounge



Discussion on CX Lounges World Wide:
New - The Bridge
The Wing - The Best Oneworld Business Lounge in the network?
Review of new F wing
Cathay Pacific – Chicago (ORD) Lounge
New CX lounge in SFO???
The New Pier First and Business Class lounges
The New Pier Business Class Lounge
London Heathrow lounge experience
The Deck



I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?

Please see the above section which include details on Admittance policies.

The following can access Cathay Pacific lounges to the extent as detailed in the above admittance policy:
  • First and Business Class passengers flying oneworld marketed and operated flights, class of lounge depending on class of travel
  • Oneworld Sapphire members (including Marco Polo Gold members) departing on a oneworld marketed and operated flight, J lounges
  • Oneworld Emerald members (including Marco Polo Diamond members) departing on a oneworld marketed and operated flight, F or J lounges
  • Marco Polo Silver members departing on a Cathay Pacific or Cathay Dragon marketed and operated flight, J lounges (any lounge provided by CX to J passengers except for JFK, where SL members are directed to the Admiral's Club when it is open)
  • Marco Polo Silver, Gold, and Diamond members departing on a Cathay Pacific or Cathay Dragon marketed flight operated by another carrier, class of lounge depending on status, for Cathay Pacific-owned lounges only, if physically accessible and open.

If you do not fall into any of these categories you are out of luck (or you can be guested in).


I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
Yes. You will be issued with two lounge invitations when you check in for your flight, one for use at your outport and one for use in Hong Kong. Your Hong Kong lounge invitation will clearly display an invitation to "The Wing/Pier/Cabin/G16 Lounge - FIRST CLASS".
There is some discussion at this thread regarding long transits between a First Class and Business Class flights and lounge entitlement: F lounge use when departing J after long next day transit

Can I visit multiple lounges?
Yes. Although the lounge invitation is collected upon entry, a lounge invitation is not required to enter a lounge. Your boarding pass showing cabin and status, and your frequent flyer card if you are relying on oneworld access privileges, is sufficient. The first time you use a boarding pass to enter, the gate staff will need to scan it to check entry eligibility. A re-entry stamp will then be stamped on your boarding pass, this is so that subsequent entries using that boarding pass will not need it scanned.


Do operational-upgrades (op-ups) come with upgraded lounge benefits?
No. This is because an operational upgrade relates solely to needing to re-seat a passenger on board. There is no operational reason to provide other benefits associated with the upgraded travel class such as lounge entry, priority baggage, or bonus miles.

For example, unless he has status etc. allowing first class lounge entry, a business class traveller upgraded to first class for operational reasons will receive a first class boarding pass paired with a business class lounge invitation. Attempts to use the first class boarding pass to enter a first class lounge will be denied when the lounge agent scans his boarding pass. Similarly, an economy or premium economy class passenger op-up'ed to business class does not receive lounge benefits.


Do mile-upgraded (award) tickets come with lounge benefits?
Yes, award tickets have the same lounge benefits as a regular ticket.


What if I want to meet up with fellow FlyerTalkers in CX lounges?
You could try having a look at this thread: Lounge Meetup Master Thread


Transiting through HKG and getting to the lounges

To provide an idea of where the lounges are located throughout the airport:
  • The Wing is near gates 1-4, G16 is near Gates 15-19. Both of these are on the far east side of the concourse - the Wing is southeast, and G16 is northeast.
  • The Cabin is near gate 21, centrally located also on the eastern side of the concourse.
  • The Bridge is centrally located on the west side of the concourse, within a five minute walk from all gates 30-71. This is probably the most strategically located of all the lounges given the volume of gates it is close to.
  • The Pier is on the northwest side of the concourse, nestled among the 60s gates.
  • *As of now, there is no lounge on the southwest side of the concourse (gates 40), but the Bridge is no more than a 5 minute walk from all of the 40s gates.

When transiting, you can use any transit point as they all lead to the same departures area of the airport. You can utilize any transit checkpoint to successfully reach your departure gate without much difference in walking time Therefore, if you see a transit point with no queue, just use it - you don't need to go to a transit point near your next departing gate. From experience, E1/E2 transit points are the points with the most congestion, but maximum time waiting through these points is about 15 minutes.


Is it possible to visit airside lounges during a transit and then exit the airport?

**Updated, this no longer seems possible, per this thread: Stuck in HKG without being able to Exit , previously there was some view that it may be possible, but this appears to be moot: Using HKG departure-side lounges before clearing immigration
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Lounge Access and other Lounge FAQs

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Old Aug 12, 2014, 8:41 am
  #226  
 
Join Date: Dec 2008
Location: Jakarta
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Flying to HK on transit to Shanghai in Business. Have about 2.5 hours. Which lounge should I go that has the best shower and some hot food? Tks in advance.
BENLEE is offline  
Old Aug 12, 2014, 9:47 pm
  #227  
 
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I'd goto the Bridge. It's got the newest showers in all CX lounges (turn left after entering the lounge). Hot food is available on both sides.

As a J passenger on a OW flight, you can also visit the QF lounge which I think have the newest showers at HKG. The lounge only opens after 3 pm I believe, and food options don't really materialize until around 4 pm.
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Old Aug 13, 2014, 1:40 am
  #228  
 
Join Date: Dec 2009
Location: WAS
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Originally Posted by marcuslai
I'd goto the Bridge. It's got the newest showers in all CX lounges (turn left after entering the lounge). Hot food is available on both sides.

As a J passenger on a OW flight, you can also visit the QF lounge which I think have the newest showers at HKG. The lounge only opens after 3 pm I believe, and food options don't really materialize until around 4 pm.
When I was at HKG about 3 weeks ago, the QF lounge was open in the morning (~9am). However, if you try to access it from gate level, you'll see signs saying it's not open until 3 or 4pm. If you exit passport control and immediately turn right (assuming you're at the south end of the hall), staying on that level, you'll get to the entrance that is open early. Not sure what the deal is with that.
cmn.jcs is online now  
Old Aug 18, 2014, 7:27 am
  #229  
 
Join Date: Dec 2008
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Just tried the Bridge today. Really nice lounge! Very well laid out with spacious seatinngs. Food great too!
BENLEE is offline  
Old Aug 22, 2014, 1:56 am
  #230  
 
Join Date: Nov 2012
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Originally Posted by BENLEE
Flying to HK on transit to Shanghai in Business. Have about 2.5 hours. Which lounge should I go that has the best shower and some hot food? Tks in advance.
There is only one CX lounge and there isn't a shower, but there is a hot food.
alphaod is offline  
Old Aug 28, 2014, 6:20 pm
  #231  
 
Join Date: Mar 2013
Location: Orange County, CA
Programs: HHonors Diamond, SPG Gold
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Getting a Private Cabana in The Wing

On average, how long do you have to wait to get a cabana after putting your name down? Is there a particular time of day that has fewer people in the lounge?
ThriftyTourist is offline  
Old Sep 1, 2014, 11:29 pm
  #232  
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Question

I'm arriving in CX F from JFK, and need to get to BKK.

If I book TG, I'm assuming no way I can use the CX F lounges on arrival right?

But if I book CX J (no F at the right time I need) can I use the F lounge even though they are seperate tickets? Just show F BP stub?
qasr is offline  
Old Sep 2, 2014, 8:18 am
  #233  
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Originally Posted by qasr
I'm arriving in CX F from JFK, and need to get to BKK.

If I book TG, I'm assuming no way I can use the CX F lounges on arrival right?

But if I book CX J (no F at the right time I need) can I use the F lounge even though they are seperate tickets? Just show F BP stub?
correct
LHR/MEL/Europe FF is offline  
Old Sep 2, 2014, 2:48 pm
  #234  
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Originally Posted by LHR/MEL/Europe FF
correct
Err, on which?
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Old Sep 2, 2014, 6:04 pm
  #235  
 
Join Date: Dec 2009
Location: WAS
Posts: 3,012
Originally Posted by qasr
Err, on which?
Pretty sure both, as the statements don't contradict each other.
cmn.jcs is online now  
Old Sep 3, 2014, 6:41 pm
  #236  
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Originally Posted by qasr
Err, on which?
Originally Posted by cmn.jcs
Pretty sure both, as the statements don't contradict each other.
indeed! correct on all four points. (TG, CX J, separate ticket, show stub)
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Old Sep 5, 2014, 9:31 am
  #237  
 
Join Date: Dec 2011
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Question: I'm landing in HKG from the States (CX F) at 6am. Want to go to the lounge for a shower and maybe breakfast. Right now my connecting flight to BKK (CX J) is at 9am, so I have 3 hours. Is that enough time for everything, or should I go for a longer layover? I'm going carry-on only.

Thanks!
dagaetch is offline  
Old Sep 5, 2014, 9:51 am
  #238  
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Originally Posted by dagaetch
Question: I'm landing in HKG from the States (CX F) at 6am. Want to go to the lounge for a shower and maybe breakfast. Right now my connecting flight to BKK (CX J) is at 9am, so I have 3 hours. Is that enough time for everything, or should I go for a longer layover? I'm going carry-on only.

Thanks!
plenty of time! Even if things were going ultra slow at security, you should be well and truly at the lounge no later than about 30-40 minutes after arrival (20 mins more likely).

you will need to leave the lounge about 40 mins prior to departure, so that gives you at least 90 mins for a shower and something to eat.

we had a layover of 2hrs30 a couple days ago, and were sitting around for a good hour.
LHR/MEL/Europe FF is offline  
Old Sep 5, 2014, 10:16 am
  #239  
 
Join Date: Dec 2011
Posts: 445
Originally Posted by LHR/MEL/Europe FF
plenty of time! Even if things were going ultra slow at security, you should be well and truly at the lounge no later than about 30-40 minutes after arrival (20 mins more likely).

you will need to leave the lounge about 40 mins prior to departure, so that gives you at least 90 mins for a shower and something to eat.

we had a layover of 2hrs30 a couple days ago, and were sitting around for a good hour.
awesome, thank you!
dagaetch is offline  
Old Sep 5, 2014, 1:19 pm
  #240  
 
Join Date: Feb 2010
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Hi Have AA Citi executive MC Card Called airline AA twice, varying replies.

Even though Westjet is Y I can use Admiral's club in ORD ?

Traveling NRT HKG J in CX. Connecting on CX to BOM in PE ( no J space).
Airline AA says I can use Plaza Premium lounge in HKG. Will try to get to CX lounge first.

Affirmative on both Qs ?
Thanks
HMPS is offline  


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