Lounge Access and other Lounge FAQs

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Lounge Admittance Policy and Guest Admittance Policy
Please see this link for details of lounge admittance for:
  • Marco Polo Members
  • Oneworld status holders
  • Business and First Class Passengers
  • People not flying Cathay Pacific or Dragonair
  • Guests


The following FAQs are addressed below:
  • What lounges does Cathay Pacific operate at HKIA (aka “what are my choices”)?
    • Which departures lounge should I use?
      • I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?
        • I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
          • Can I visit multiple lounges?
            • Do operational-upgrades (op-ups) come with upgraded lounge benefits?
              • Do mile-upgraded (award) tickets come with lounge benefits?
                • What if I want to meet up with fellow FlyerTalkers in CX lounges?
                  • Transiting through HKG and getting to the lounges
                    • Is it possible to visit airside lounges during a transit and then exit the airport?





What lounges does Cathay Pacific operate at HKIA (aka “what are my choices”)?
Cathay Pacific (together with subsidiary Dragonair) operate the following lounges at Hong Kong:

Departure lounges:
  • The Wing - First Class
  • The Wing - Business Class
  • The Pier - First Class
  • The Pier - Business Class
  • The Cabin - Business Class - Closed as of 1 May 2018
  • The Bridge - Business Class
  • The Deck - Business Class

All departure lounges are airside and are only accessible by passengers who have an onward boarding pass and who have cleared security and passport control.


Which departures lounge should I use?
Depending on your access entitlement, you can use any lounge in the terminal. You should check how long it takes to get to your departure gate from the lounge you choose

Food
  • The Wing - F Class, there is a buffet restaurant, and an a-la-carte menu, and a Champagne bar.
  • The Wing - J Class, there is a new Coffee Loft concept offering freshly brewed coffee and freshly baked pastries. Compared to The Pier, there is also a wider selection of savoury foods.
  • The Pier - F Class has an a la carte restaurant, and no buffet. It is the newest of the lounges, and the most up to date in Cathay's service offering.
  • The Cabin has The Deli and the Health Bar which offer made-to-order hot sandwiches and antipasti, and fresh juices. There is also a small western and Asian food buffet. There is no separate F class dining or seating at The Cabin. The Cabin is permanently closed.
  • The Bridge features The Bakery, which offers freshly baked bread and pizzas, as well as sandwiches, pastries, Asian and Western soups, and fresh salads. There is no separate F class dining or seating at The Bridge.
    F Class Lounge Menus: http://www.flyertalk.com/forum/catha...nge-menus.html

For details of what facilities are offered in each lounge, please refer to the links on the Cathay Pacific/Dragonair websites:

Cathay Pacific Hong Kong Airport Lounges


AusBT reviews of new CX lounges:
The Wing Business Class Review
The Wing First Class Review
The Bridge
The Pier First Class
The New Pier Business Class lounge



Discussion on CX Lounges World Wide:
New - The Bridge
The Wing - The Best Oneworld Business Lounge in the network?
Review of new F wing
Cathay Pacific – Chicago (ORD) Lounge
New CX lounge in SFO???
The New Pier First and Business Class lounges
The New Pier Business Class Lounge
London Heathrow lounge experience
The Deck



I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?

Please see the above section which include details on Admittance policies.

The following can access Cathay Pacific lounges to the extent as detailed in the above admittance policy:
  • First and Business Class passengers flying oneworld marketed and operated flights, class of lounge depending on class of travel
  • Oneworld Sapphire members (including Marco Polo Gold members) departing on a oneworld marketed and operated flight, J lounges
  • Oneworld Emerald members (including Marco Polo Diamond members) departing on a oneworld marketed and operated flight, F or J lounges
  • Marco Polo Silver members departing on a Cathay Pacific or Cathay Dragon marketed and operated flight, J lounges (any lounge provided by CX to J passengers except for JFK, where SL members are directed to the Admiral's Club when it is open)
  • Marco Polo Silver, Gold, and Diamond members departing on a Cathay Pacific or Cathay Dragon marketed flight operated by another carrier, class of lounge depending on status, for Cathay Pacific-owned lounges only, if physically accessible and open.

If you do not fall into any of these categories you are out of luck (or you can be guested in).


I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
Yes. You will be issued with two lounge invitations when you check in for your flight, one for use at your outport and one for use in Hong Kong. Your Hong Kong lounge invitation will clearly display an invitation to "The Wing/Pier/Cabin/G16 Lounge - FIRST CLASS".
There is some discussion at this thread regarding long transits between a First Class and Business Class flights and lounge entitlement: F lounge use when departing J after long next day transit

Can I visit multiple lounges?
Yes. Although the lounge invitation is collected upon entry, a lounge invitation is not required to enter a lounge. Your boarding pass showing cabin and status, and your frequent flyer card if you are relying on oneworld access privileges, is sufficient. The first time you use a boarding pass to enter, the gate staff will need to scan it to check entry eligibility. A re-entry stamp will then be stamped on your boarding pass, this is so that subsequent entries using that boarding pass will not need it scanned.


Do operational-upgrades (op-ups) come with upgraded lounge benefits?
No. This is because an operational upgrade relates solely to needing to re-seat a passenger on board. There is no operational reason to provide other benefits associated with the upgraded travel class such as lounge entry, priority baggage, or bonus miles.

For example, unless he has status etc. allowing first class lounge entry, a business class traveller upgraded to first class for operational reasons will receive a first class boarding pass paired with a business class lounge invitation. Attempts to use the first class boarding pass to enter a first class lounge will be denied when the lounge agent scans his boarding pass. Similarly, an economy or premium economy class passenger op-up'ed to business class does not receive lounge benefits.


Do mile-upgraded (award) tickets come with lounge benefits?
Yes, award tickets have the same lounge benefits as a regular ticket.


What if I want to meet up with fellow FlyerTalkers in CX lounges?
You could try having a look at this thread: Lounge Meetup Master Thread


Transiting through HKG and getting to the lounges

To provide an idea of where the lounges are located throughout the airport:
  • The Wing is near gates 1-4, G16 is near Gates 15-19. Both of these are on the far east side of the concourse - the Wing is southeast, and G16 is northeast.
  • The Cabin is near gate 21, centrally located also on the eastern side of the concourse.
  • The Bridge is centrally located on the west side of the concourse, within a five minute walk from all gates 30-71. This is probably the most strategically located of all the lounges given the volume of gates it is close to.
  • The Pier is on the northwest side of the concourse, nestled among the 60s gates.
  • *As of now, there is no lounge on the southwest side of the concourse (gates 40), but the Bridge is no more than a 5 minute walk from all of the 40s gates.

When transiting, you can use any transit point as they all lead to the same departures area of the airport. You can utilize any transit checkpoint to successfully reach your departure gate without much difference in walking time Therefore, if you see a transit point with no queue, just use it - you don't need to go to a transit point near your next departing gate. From experience, E1/E2 transit points are the points with the most congestion, but maximum time waiting through these points is about 15 minutes.


Is it possible to visit airside lounges during a transit and then exit the airport?

Yes it's possible, but difficult now: have a look at discussion at this thread: Using HKG departure-side lounges before clearing immigration
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Old Dec 31, 18, 10:44 pm
  #1546  
sxc
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Also I believe that qantas allows all guests under 12yo into their lounges hence why the whole family could go there.
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Old Jan 1, 19, 4:41 am
  #1547  
 
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Going on a slight tangent (though love the banter upthread)! Where is the best HKG CX or QF J Lounge to take a nap? I have a midnight flight and was thinking of finding a nice chair and quiet place to nap.. Thanks
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Old Jan 1, 19, 6:11 am
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Originally Posted by QRC3288 View Post
When I read your first post I was very surprised. But I must've read the last paragraph too quickly. Now that you've returned and reiterated the situation I think I understand now. Nothing strange happened here!
Ah yes, same here. If the CX lounge receptionist didn't allow lorkers to access (with 1 guest), there is a problem. If the receptionist rejected lorkers's additional guests' access, it makes sense.
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Old Jan 1, 19, 6:13 am
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Originally Posted by Texter View Post
Going on a slight tangent (though love the banter upthread)! Where is the best HKG CX or QF J Lounge to take a nap? I have a midnight flight and was thinking of finding a nice chair and quiet place to nap.. Thanks
The Pier has a nap section that is dark. I see The Bridge recently introduced one as well, but I don't think it is as good as the one in The Pier.
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Old Jan 1, 19, 6:36 am
  #1550  
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Originally Posted by sxc View Post
Also I believe that qantas allows all guests under 12yo into their lounges hence why the whole family could go there.
Just for accuracy, qantas allows 2 children aged 4-17 into the lounge. Under 3 are all allowed into the lounge if part of your family.

Cathay allows children aged 2 and below into the lounge without being counted as guests.
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Old Jan 1, 19, 7:32 am
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Originally Posted by ernestnywang View Post
The Pier has a nap section that is dark. I see The Bridge recently introduced one as well, but I don't think it is as good as the one in The Pier.
Yes, and The Pier does also have lockers, The Bridge maybe to, I don't know for the CX/QF lounges.
That might be easing the doozer.
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Old Jan 2, 19, 4:37 am
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Originally Posted by sxc View Post
Also I believe that qantas allows all guests under 12yo into their lounges hence why the whole family could go there.
Ah, now I'm starting to get it: although if the lounge receptionist had explained the reason I was being turned away, rather than trying to get rid of me, it would have been better.

I was unaware CX have different rules for status pax, and for oneworld. And the rules for Children are different in QF and CX, plus each have different rules for children, on oneworld if the lounge is not the carrier.

So, as I now get it:

CX F lounge:
Diamond Member: 2 guests, on CX or oneworld flight. Plus any child under 2.
oneworld Emerald: 1 guest, on CX or oneworld. Plus any child under 2.

QF lounge:
Platinum member on QF flight: one guest and up to two children (4-17) and infinite infants.
Platinum on CX: one guest and zero children plus infinite children under 3.
https://www.qantas.com/fflyer/dyn/fl...ts-of-platinum

So in theory QF will reject me for a child of 3 and over?

Not that it matters now, but I'd just arrived in Business on a Qantas flight - so maybe that rule would have trumped the Emerald rule, if I'd thought to whip out my arrival boarding cards?
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Old Jan 3, 19, 3:20 am
  #1553  
 
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Arriving on CX F from JFK and connecting on SQ J with 3 hours layover. Guess no access to OneWorld lounges for me?
SQ allows access to TPR on inbound F flights on Changi....

Last edited by bighc; Jan 3, 19 at 3:21 am Reason: added comment
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Old Jan 3, 19, 3:31 am
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Originally Posted by ernestnywang View Post
Ah yes, same here. If the CX lounge receptionist didn't allow lorkers to access (with 1 guest), there is a problem. If the receptionist rejected lorkers's additional guests' access, it makes sense.

I am guessing that the CX personnel can be a little more informative on why lorkers was turned away instead of just pointing him to Qantas.......sometimes not even OW elite tier holders know about rules on minors on different aircrafts....
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Old Jan 3, 19, 11:30 pm
  #1555  
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Does one get lounge access at CRK with this itinerary? Not MPC or OW member.

CRK-HKG (economy) <-- not selling J class for this flight
HKG-CDG (business)

Last edited by boybi; Jan 3, 19 at 11:41 pm
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Old Jan 4, 19, 12:04 am
  #1556  
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Originally Posted by boybi View Post
Does one get lounge access at CRK with this itinerary? Not MPC or OW member.

CRK-HKG (economy) <-- not selling J class for this flight
HKG-CDG (business)
you should be able to get access, if Cathay has a lounge with which I holds a contract with. I don’t exactly know whether Clark has one though.
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Old Jan 4, 19, 12:33 am
  #1557  
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Originally Posted by clubeurope View Post


you should be able to get access, if Cathay has a lounge with which I holds a contract with. I don’t exactly know whether Clark has one though.
This is the Clark lounge:

​​​​​​https://www.cathaypacific.com/cx/en_...or-lounge.html
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Old Jan 4, 19, 1:37 am
  #1558  
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Originally Posted by clubeurope View Post


you should be able to get access, if Cathay has a lounge with which I holds a contract with. I don’t exactly know whether Clark has one though.
Good to hear that.

CX/KA have a contracted lounge at CRK, with which I have been frequently using as a SL, and sometimes from credit cards if I don't fly CX.
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Old Jan 4, 19, 2:29 am
  #1559  
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Originally Posted by sxc View Post
This is the Clark lounge:

​​​​​​https://www.cathaypacific.com/cx/en_...or-lounge.html
Originally Posted by boybi View Post
Good to hear that.

CX/KA have a contracted lounge at CRK, with which I have been frequently using as a SL, and sometimes from credit cards if I don't fly CX.
that's good to know, then indeed one should be granted access. I was relying on the often un-updated OW website which doesn't show a lounge for CX . A quick lookup on the CX website, as pointed by our wonderful moderator, Sxc above show the lounge.

cheers, safe travels, and happy new year

R
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Old Jan 9, 19, 7:56 am
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I'll be in on a 6am US flight later this week, looking at The Bridge or The Pier as the lounge while waiting for my connecting flight. Thoughts on which one has the better showers (I'm thinking both quality and wait time from the 5a-6a arrival bank)? Also, how uncouth is it to wear pajamas into the lounge while waiting for a shower? I would rather not try to fumble around the tight airplane lavatory at the end of my flight changing only to change again less than an hour later after my shower.
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