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Old Feb 11, 2005 | 4:15 am
  #1  
Original Poster
20 Years on Site
 
Join Date: Dec 2002
Location: Melbourne, Australia
Posts: 70
CX help

Dear FTs,

I'm not a CX flyer but my parents are (though they're not FT!). They have what I understand to be a one-year ticket in L class going MEL-HKG-Toronto-HKG-MEL.

My parents are flying out tomorrow, but my dad has all of a sudden found himself with an eye injury which may prevent him from flying. I am just wondering what type of flexibility L class has generally when swapping days/flights (I know it depends if L class seats become available etc) but is it be relatively easy to find an L class seat?

Secondly, if he were fit to fly and I wanted to upgrade him and/or my mother to business , how much would it cost roughly for MEL-HKG? This may be a question that can't be answered but hopefully some knowledgable FTs will be able to assist.

The CX call centre which diverts to HKG has been of no help. They keep telling me to fax the ticket over - which is great when I'm at home without a fax. I doubt there are many restrictions on my parent's ticket anyway.

Thanks in advance FTs!

Drif
drif is offline  
Old Feb 11, 2005 | 1:22 pm
  #2  
20 Years on Site
 
Join Date: Jan 2005
Location: Germany
Posts: 182
Originally Posted by drif
Dear FTs,

I'm not a CX flyer but my parents are (though they're not FT!). They have what I understand to be a one-year ticket in L class going MEL-HKG-Toronto-HKG-MEL.

My parents are flying out tomorrow, but my dad has all of a sudden found himself with an eye injury which may prevent him from flying. I am just wondering what type of flexibility L class has generally when swapping days/flights (I know it depends if L class seats become available etc) but is it be relatively easy to find an L class seat?

Secondly, if he were fit to fly and I wanted to upgrade him and/or my mother to business , how much would it cost roughly for MEL-HKG? This may be a question that can't be answered but hopefully some knowledgable FTs will be able to assist.

The CX call centre which diverts to HKG has been of no help. They keep telling me to fax the ticket over - which is great when I'm at home without a fax. I doubt there are many restrictions on my parent's ticket anyway.

Thanks in advance FTs!

Drif
Hi,
as far as i know L class is valid for upgrading and date change is possible for a year. (CX Call centre should be able to give you at least this information) regarding cost i don't know but i think it's not really cheap...

cu,
marcydarcy
marcydarcy is offline  
Old Feb 12, 2005 | 6:33 pm
  #3  
 
Join Date: Dec 2004
Location: Sydney
Programs: MPO, QF, Avis Preferred, Gold Passport, SPG, HHonours, Golden Circle, Marriott
Posts: 43
Upgrades from L are OK but you need to give notice for changes to L flights. I think it's now 2 days notice to changes up to 1 year.

However, the cost of the upgrade is going to hurt... Best off to use points for upgrades because MEL-HK is around 25,000 points. The dollar cost will be closer to AU$2000.
cardenio98 is offline  


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