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cxwaterboy Feb 11, 2025 11:49 am


Originally Posted by entflight (Post 36887251)
If this is what CX is planning to relaunch their loyalty scheme, and under this Diamond no longer has access to F lounges, then what real meaningful differentiating benefits it will have over Gold? Whatever incremental benefits this new Diamond has will become like mid-tier benefits between new Gold and Diamond Plus.

It sounds completely made up to me. That is a good way to piss off 40K people in one go.

ernestnywang Feb 11, 2025 11:56 am


Originally Posted by ABC Traveler (Post 36887204)
CX is moving towards a 5-tier system like many airlines have done. Green, Silver, Gold, Diamond, Diamond Plus.
With that benefits will be "enhanced" appropriately. Green - just earn points. Silver - Green + priority bag tag and check-in. Gold - J lounge + Silver. Diamond - no more F lounge. Diamond Plus - F lounge. SP will be adjusted to each earned status, but SP will accumulate much easier if you fly in premium cabins and/or pay in premium fare classes. With the new system, one can even make Diamond Plus if you fly between HKG and TPE in full J fare twice a month.
Anyway, that's all I can say. Enjoy CXboys.

I believe J lounge for SL is the major selling point CX has. CX designed its lounge space with this in mind. I can see CX potentially limiting J lounge access for SL in airports without a CX lounge, but I do not see this coming for CX's own lounges.

I also highly doubt CX would take F lounge away from DM (which is oneworld emerald which comes with F lounge access) unless the current DM becomes DM+ and the new DM is equivalent to 900 tier points today.


entflight Feb 11, 2025 11:57 am


Originally Posted by cxwaterboy (Post 36887264)
It sounds completely made up to me. That is a good way to piss off 40K people in one go.

I hope this is really just made up. According to what he said, under the new scheme 2 HK-TPE round-trip business flex trips each month for a whole year will qualify someone to achieve the new Diamond Plus. But even under the current system, 1 HK-TPE round-trip business flex already earned 60 SP, so 2 trips each month for 10 months can already qualify someone for Diamond to enjoy F lounges. This purported new plan will become a very off-putting way to sugar-coat a price increase for maintaining loyalty.

Poto Feb 11, 2025 12:42 pm


Originally Posted by ABC Traveler (Post 36887204)
CX is moving towards a 5-tier system like many airlines have done. Green, Silver, Gold, Diamond, Diamond Plus.
With that benefits will be "enhanced" appropriately. Green - just earn points. Silver - Green + priority bag tag and check-in. Gold - J lounge + Silver. Diamond - no more F lounge. Diamond Plus - F lounge. SP will be adjusted to each earned status, but SP will accumulate much easier if you fly in premium cabins and/or pay in premium fare classes. With the new system, one can even make Diamond Plus if you fly between HKG and TPE in full J fare twice a month.
Anyway, that's all I can say. Enjoy CXboys.

Could you please clarify ‘ SP will be adjusted to each earned status?’ Does that mean, my current SP earned in this membership year will be adjusted accordingly to the new earning rate? Also, do you have any idea roughly when they will announce the change?

Poto Feb 11, 2025 12:45 pm


Originally Posted by entflight (Post 36887283)
I hope this is really just made up. According to what he said, under the new scheme 2 HK-TPE round-trip business flex trips each month for a whole year will qualify someone to achieve the new Diamond Plus. But even under the current system, 1 HK-TPE round-trip business flex already earned 60 SP, so 2 trips each month for 10 months can already qualify someone for Diamond to enjoy F lounges. This purported new plan will become a very off-putting way to sugar-coat a price increase for maintaining loyalty.

I don’t think this is just made up. His tone seems quite affirmative. Haha.Based on what he said, 2 HKG TPE monthly will achieve DM+ (2400 I guess). 2400/24=100 sp per J Flex ticket (current 60). Based on this 100/60 inflation, if you currently earn 300 SL/600 GO/1200 DM, you’ll earn 500/1000/2000 under new accumulation rate, which will push you very close to the next tier (300/600/1200/2400). Now they can cut J lounge for SL, and F lounge for DM. Old SL/GO now become GO/DM, and continue to use J lounge. Old DM becomes DM+, and stays in F lounge. However, you must be flying in premium cabins in order to earn inflated SP. If you’re mostly in Y, you’ll probably lose your status!

CX HK Feb 11, 2025 12:53 pm


Originally Posted by cxwaterboy (Post 36887264)
It sounds completely made up to me. That is a good way to piss off 40K people in one go.

To be honest, BA has managed to piss off essentially the entire UK with their enhancements... and sadly these rumored CX changes would be in line with the wider industry trend.

ernestnywang Feb 11, 2025 3:06 pm


Originally Posted by Poto (Post 36887394)
Could you please clarify ‘ SP will be adjusted to each earned status?’ Does that mean, my current SP earned in this membership year will be adjusted accordingly to the new earning rate? Also, do you have any idea roughly when they will announce the change?

When CX overhauled MPO in 2016, previous club miles and sectors were converted using whichever way more favourable to the member, so I do not think CX will change your current status points. Future status points earning may change, though. Once again, I hope they will not cut ECONLIGHT earning, which is already abysmally low.

eclipseer Feb 11, 2025 4:50 pm

Diamond Plus is such a tacky name. It made sense when it was just for internal use.

Removing F lounges (and possible other F benefits) from Diamond, and calling the tier above the same but plus would be a pretty badly overlooked part of a broader customer acquisition strategy. Would make a lot more sense if it was called Gold Plus under those circumstances

SLGO Feb 11, 2025 6:40 pm

Can’t see the differentiation between Gold and Diamond under the rumoured change. Or is CX going to give Oneworld Ruby to Gold, and Oneworld Sapphire to Diamond? Silver will become nobody then.

Poto Feb 11, 2025 7:32 pm


Originally Posted by ernestnywang (Post 36887760)
When CX overhauled MPO in 2016, previous club miles and sectors were converted using whichever way more favourable to the member, so I do not think CX will change your current status points. Future status points earning may change, though. Once again, I hope they will not cut ECONLIGHT earning, which is already abysmally low.

I’m currently at 6xx and my membership year ends on 28 Feb. Should I ask for a 3-month extension? So that my SP will be inflated and hopefully I can qualify for the next tier after a few flights when the change is announced.

QRC3288 Feb 11, 2025 7:52 pm

Does anyone here know an expected timeframe when these will be announced, and also when they will go into effect?

CX860 Feb 11, 2025 8:24 pm


Originally Posted by ernestnywang (Post 36887121)
No, waitlist is not tied to fare basis. I have heard in the past airlines will not give priority to waitlist bookings that have children, since child fare is cheaper, but I don't think that's what we are talking about here.

Definitely no children here...

CX860 Feb 11, 2025 8:30 pm


Originally Posted by ABC Traveler (Post 36887204)
CX is moving towards a 5-tier system like many airlines have done. Green, Silver, Gold, Diamond, Diamond Plus.
With that benefits will be "enhanced" appropriately. Green - just earn points. Silver - Green + priority bag tag and check-in. Gold - J lounge + Silver. Diamond - no more F lounge. Diamond Plus - F lounge. SP will be adjusted to each earned status, but SP will accumulate much easier if you fly in premium cabins and/or pay in premium fare classes. With the new system, one can even make Diamond Plus if you fly between HKG and TPE in full J fare twice a month.
Anyway, that's all I can say. Enjoy CXboys.

If they cut F lounge for DM. DM is pretty pointless to anyone who flies premium cabins anyways. The only real perk would be priority redemption.

pochi Feb 11, 2025 9:17 pm


Originally Posted by CX860 (Post 36888323)
If they cut F lounge for DM. DM is pretty pointless to anyone who flies premium cabins anyways. The only real perk would be priority redemption.

If they cut DM as OWE, CX is misunderstanding OW rules.
Unless DM was ungraded to OWS......

Or, they wanna do a BA-style Concorde lounge. (Which is either The Wing F switch to that style or, to the Pier F as DM+ only lounge).

This is also a big concern regarding renewal....... if they are not going to keep points, that means a DM+ needs 2400SP for renewal next year (if CX only allows DM(not +) to preserve their points)

thomas164 Feb 11, 2025 10:58 pm

I am having trouble understanding some discussions here.

Benefits of OWR, OWS, OWE are set by the alliance. One airlines can add benefits to a certain tier (eg. CX Silver gets OWS-equivalent benefits when travelling on CX), but certainly not cutting some benefits. CX Diamond (OWE) has to be given F class checkin and lounge. CX may adjust the SP required to reach one tier, or removing some add-on benefits (eg. Set a max number of lounge entries for CX Silver, but unlikely), but certainly not removing the OW-required benefits from a tier. It would also make little sense to add certain non-OW-equivalent tier in between tiers, as it's done by mid-tier benefits nowadays.


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