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where to write to cx to get them to implement a silent mobile device policy

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where to write to cx to get them to implement a silent mobile device policy

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Old Aug 18, 2023 | 6:07 am
  #16  
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Originally Posted by percysmith
The first case - a helper - annoying as was her yapping, I was able to rationalise. If she had an education she won't be a helper (or so I hope).
Drifting way off topic, but many helpers in HK are graduates with training as teachers, nurses etc. Sadly they can earn more as a helper in HK than in those jobs in the Philippines. Surely you know that?
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Old Aug 18, 2023 | 6:24 am
  #17  
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Originally Posted by PaulC852
Drifting way off topic, but many helpers in HK are graduates with training as teachers, nurses etc. Sadly they can earn more as a helper in HK than in those jobs in the Philippines. Surely you know that?
My family hasnt hired PH helpers. Our non-PH helpers are not so qualified.

I do talk to qualified PH people. But theyre our advisors and shared service people. Not helpers anymore.
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Old Aug 19, 2023 | 7:26 pm
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Originally Posted by AmD950
Well. Do you mean in flight or in lounge?
In the business lounges it is chaotic nowadays. people put their bare feet on tables everywhere and watching tiktok or something i don't know with speaker phone on.
Complain to lounge attendants? "Sorry we can't help"
even in a jal F lounge some pax decides to talk on the phone. i had to make sure the lounge attendent would do something whilst making a point for everyone in the dining area to take notice.
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Old Aug 19, 2023 | 8:45 pm
  #19  
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Originally Posted by GordonMacPherson
even in a jal F lounge some pax decides to talk on the phone. i had to make sure the lounge attendent would do something whilst making a point for everyone in the dining area to take notice.
Far more an actionable faux pas in Japan though.
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Old Aug 20, 2023 | 1:37 pm
  #20  
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You can say you heard "Glory to Hong Kong" being played on speakers.
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Old Aug 24, 2023 | 6:29 am
  #21  
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Originally Posted by CX HK
I almost never do this anymore post-Covid (on a plane or otherwise). People seem much more angry these days - I see a lot more fights happening whether its driving or on the MTR.

I suppose having a firm on board policy by CX + enforcement by the F/A's would be the best way to go.
I think so. And I am surprised that more airlines don't have this policy at all.

Originally Posted by percysmith
That being said, some people should have known better.

The second case - a businesswoman - I was very unable to forgive. This was in a sit down dining area - in what part of the world is it appropriate to have a videocall on speaker? Even if appropriate in her part of the world, would she kindly mind that no-one else in this part of the world does it and "respect local customs"?
Sadly not. But I hear/see that so many times.

Originally Posted by GordonMacPherson
even in a jal F lounge some pax decides to talk on the phone. i had to make sure the lounge attendent would do something whilst making a point for everyone in the dining area to take notice.
Sounds like gaijin behaviour :|
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Old Aug 26, 2023 | 10:49 am
  #22  
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Emirates lounge in Melbourne. Two kids about 7 or 8 years old running back and forth screaming at the top of their lungs. Unbelievable behaviour. I went over and sharply told them to shut up. They did, but I was then approached by a lounge attendant who leant down to me and said "the man over there has told me to come and tell you off for speaking to his kids. Sorry about this, nothing I can do. Please pretend I am telling you off. But thanks anyway." And the lady across from me thanked me for getting them to shut up and said something about "parents today!". Boy was I glad when I saw them board a different flight from me!
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Old Sep 22, 2023 | 4:10 pm
  #23  
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SIN and LAX QF Flounges also

https://www.facebook.com/groups/5781...ibextid=W9rl1R

https://www.flyertalk.com/forum/qant...l#post35601098

Last edited by percysmith; Sep 22, 2023 at 4:15 pm
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Old Sep 22, 2023 | 5:25 pm
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Originally Posted by fairhsa
Emirates lounge in Melbourne. Two kids about 7 or 8 years old running back and forth screaming at the top of their lungs. Unbelievable behaviour. I went over and sharply told them to shut up. They did, but I was then approached by a lounge attendant who leant down to me and said "the man over there has told me to come and tell you off for speaking to his kids. Sorry about this, nothing I can do. Please pretend I am telling you off. But thanks anyway." And the lady across from me thanked me for getting them to shut up and said something about "parents today!". Boy was I glad when I saw them board a different flight from me!
Geez. When you don't discipline your own children, don't blame others for doing so, instead you should be thanking them! Otherwise others' reactions to them would be even more severe when they grow up.

I wonder what would've been the father's reaction if you asked the lounge attendant, "would it be okay if after I pretend to listen to you telling me off, then we give each other a big joyful hug?" and the attendant says yes.
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Old Sep 30, 2023 | 3:37 am
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Originally Posted by HarbourGent
Apparently not given their insistence on immediately turning on fairly loud music in the cabin immediately on landing. With a long taxi to gate sadly common now at HKG (and some other airports), it is the last thing I want at the end of a long, tiring flight and I find it the opposite of relaxing.
They got rid of that after July (thank goodness)?
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Old Oct 2, 2023 | 2:23 am
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Originally Posted by GordonMacPherson
even in a jal F lounge some pax decides to talk on the phone. i had to make sure the lounge attendent would do something whilst making a point for everyone in the dining area to take notice.
OK mea culpa, does happen (on the J side).

We were originally sitting at a table, but next door decided to paint her nails.


Last edited by percysmith; Oct 2, 2023 at 2:35 am
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Old Oct 2, 2023 | 9:34 am
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HAHA, this thread really made me laugh. Yes it's incredibly annoying and I wish more airlines were more cognizant of asking people to wear earbuds. Bluetooth ones from a certain manufacturing giant aren't exactly expensive anywhere in the world, so an excuse of the lack of a headphone jack isn't going to win you any friends. You can get cheap bluetooth buds for a few dollars if needed though they may not sound great.

I had this exact thing in a CI flight from MNL last week where a Taiwanese guy was taking his prized Filipina trophy with him back to Taiwan. She looked 100% like a Japanese Anime girl and would not stop blaring TikTok until her signal cut off around 5-7,000 feet. I was very thankful when that happened, but couldn't believe the CI cabin attendants said nothing at all. (please don't start down the road of how I knew where each of them was from, I've been in Asia for 20 years and am pretty accurate on that). Being from the US originally where this lewd behavior is also extremely common, I'm very thankful that Japanese lounge and cabin attendants will quash it immediately. Once in a while I actually need to take a business call in the lounge, but I have the good sense to seek out an out of the way place, or in Japan the designated phone rooms.
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Old Oct 19, 2023 | 10:17 pm
  #28  
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Originally Posted by AmD950
In the business lounges it is chaotic nowadays. people put their bare feet on tables everywhere and watching tiktok or something i don't know with speaker phone on.
Complain to lounge attendants? "Sorry we can't help"
Pier J just now
We were both collecting drinks, pax was in a video call.
The bartender correctly asked the passenger to use headset.
The pax said he did not have. I then said he needs to put the call into phone mode, using my hand to indicate to use his phone as a phone handset
He walked away and tried sticking the speaker against his ear for a while, then just reverted to previous video call state.


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Old Oct 23, 2023 | 1:22 pm
  #29  
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Does that dude have a beard? Does he have a man bun? Wouldn't surprise me. Whenever Mrs. Pickles sees such a w@nker, she'll walk by them and make a "L" sign with her hand to her forehead. She also has a whoopie cushion, and when particularly egregious, she'll sit on the cushion in their general direction.
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Old Dec 19, 2023 | 3:28 am
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I think GZ Metro got the right idea (RMB 500 fines for speaker use on trains w.e.f. 1 Jan 2024)

https://fb.watch/p1asNo_s3j/?mibextid=Dpxkx3
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