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Y pax demanded to be upgraded (CX Secrets)

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Y pax demanded to be upgraded (CX Secrets)

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Old Jul 25, 2018, 4:57 am
  #46  
 
Join Date: Apr 2001
Location: HKG/HND/OOL
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Posts: 3,171
Originally Posted by Austfella
I had a similar experience check-in they have clearly told me that they could op-up me (was CX GO) to J then but mrs and kid (non-status) would remain in PE. Mrs vetoed the offer so we all stuck in PE!
in situation like this id take the upgrade and switch seat with my mrs.

everyone happy. Brownie points and extra leave pass without any cost to me
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Old Jul 25, 2018, 5:47 am
  #47  
 
Join Date: Nov 2012
Posts: 60
Originally Posted by fakecd
in situation like this id take the upgrade and switch seat with my mrs.

everyone happy. Brownie points and extra leave pass without any cost to me
Haha fair point. But not when you will then be stuck with a 2 year old for 10+ hours alone!
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Old Jul 25, 2018, 6:51 am
  #48  
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Originally Posted by kaka
if she has one?
FA step into starboard Trent 772 engine, then tell captain to come out of toilet and set the engine to TOGA
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Old Jul 25, 2018, 6:53 am
  #49  
 
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Originally Posted by Austfella
Haha fair point. But not when you will then be stuck with a 2 year old for 10+ hours alone!
i once got stuck with 3 kids 6 5 3 in economy cuz i gave up my revenue J to wife... and one of my kid puked inflight.... it was chaos... best bit upon disembarking wife goes "how was it kids behaved ok? the meal wasnt as good as i wished" ....

so 10+ hr with 2yr old is walk in the park buddy
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Old Jul 25, 2018, 7:05 am
  #50  
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if you were there would you have made an attempt to arrest her under section 101 citizen arrest?
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Old Jul 25, 2018, 7:19 am
  #51  
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Originally Posted by fakecd
i once got stuck with 3 kids 6 5 3 in economy cuz i gave up my revenue J to wife... and one of my kid puked inflight.... it was chaos... best bit upon disembarking wife goes "how was it kids behaved ok? the meal wasnt as good as i wished" ....

so 10+ hr with 2yr old is walk in the park buddy
There's a simple preventative mechanism for this. If you choose not to take it then you can really have no complaints!
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Old Jul 25, 2018, 7:11 pm
  #52  
 
Join Date: May 2017
Posts: 178
Originally Posted by christep
There's a simple preventative mechanism for this. If you choose not to take it then you can really have no complaints!
just like CX management saying to crew that miscarried 'why didn't you get hysterectomy in the first place?' during sick leave monitoring meeting
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Old Jul 25, 2018, 8:37 pm
  #53  
 
Join Date: Sep 2011
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Programs: CX MPO DM, Le Club Accor Platinum, World of Hyatt Explorist
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Originally Posted by percysmith
Actually I find the whole incident bewildering
Ask Ms. X for her DM card
If she hasn't got one, tough.

FA already allowed Mr. X to switch with Ms. X
Should have been end of argument at that point.
Seems like the letter was written by the ISM, most likely she would have access to the passenger profile from her iPad, so I'm pretty sure the status stayed was accurate.
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Old Jul 26, 2018, 1:43 am
  #54  
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Originally Posted by fakecd
in situation like this id take the upgrade and switch seat with my mrs.

everyone happy. Brownie points and extra leave pass without any cost to me
my parents always fly next to each other so that means either my sis or i get it, GA get another seat, or pass the opup to someone else at checkin desk
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Old Jul 26, 2018, 6:04 pm
  #55  
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Disorderly conduct is HK law, but does not apply when plane is doors open on the ground outside HKSAR Hong Kong police close in-flight thieves' loophole
https://www.scmp.com/news/hong-kong/...ieves-loophole <-- local law applies
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Old Jul 27, 2018, 1:50 am
  #56  
 
Join Date: Oct 2017
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Originally Posted by percysmith
Disorderly conduct is HK law, but does not apply when plane is doors open on the ground outside HKSAR Hong Kong police close in-flight thieves' loophole
https://www.scmp.com/news/hong-kong/...ieves-loophole <-- local law applies
Ten since May? Weren't we told the number of cases was down?

https://www.scmp.com/news/hong-kong/...s-down-90-cent
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Old Jul 27, 2018, 2:22 am
  #57  
 
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Originally Posted by DragonSoul
Ten since May? Weren't we told the number of cases was down?

https://www.scmp.com/news/hong-kong/...s-down-90-cent
The post by percysmith was from 2012
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Old Jul 31, 2018, 10:21 pm
  #58  
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Originally Posted by 1010101
Quite surprised/disappointed the Captain didn't insist they were offloaded. Try something like that in Europe or especially the US and you won't be flying anywhere.
I was on HKG-LAX a couple years ago in F and one pax was being verbally abusive (but not loud) toward one of the FAs pre-departure. (The guy was a bit of a jerk in the lounge too I had noticed previously).
Captain made the call to offload him. Pax said he would behave, but pilot said it was too late. Now, I don't know how things might have been different if the pax put up a major fuss. And perhaps the length of flight had something to do with it too.
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Old Aug 1, 2018, 1:23 am
  #59  
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I can use a big laugh after reading this. Such a classical DYKWIA.

Beside - if someone wants to cite the United-Dao incident again, make the fact straight: United was within its legal rights to remove Dao. The problem was how it was done.

So yes - it is sad for the CX personnel working for CX, when the company go deaf about their feedbacks.
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Old Aug 1, 2018, 9:11 am
  #60  
 
Join Date: Nov 2006
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Originally Posted by ijgordon
I was on HKG-LAX a couple years ago in F and one pax was being verbally abusive (but not loud) toward one of the FAs pre-departure. (The guy was a bit of a jerk in the lounge too I had noticed previously).
Captain made the call to offload him. Pax said he would behave, but pilot said it was too late. Now, I don't know how things might have been different if the pax put up a major fuss. And perhaps the length of flight had something to do with it too.
It was of course too late. If he misbehaved again mid-flight, the pilot might have to make an emergency landing (it may take up to three hours before they can land on a LAX route). This passenger may never want to fly CX again, but the other F passengers will definitely like that.

Originally Posted by garykung
I can use a big laugh after reading this. Such a classical DYKWIA.

Beside - if someone wants to cite the United-Dao incident again, make the fact straight: United was within its legal rights to remove Dao. The problem was how it was done.

So yes - it is sad for the CX personnel working for CX, when the company go deaf about their feedbacks.
CX should revoke their DM status and have them forever labeled unfit for upgrade.
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