May 24, 2018, 4:03 am
Last edit by: percysmith
New links:
New redemption engine: https://www.asiamiles.com/en/redeem-awards/flight-awards/facade.html
(alternatively https://www.cathaypacific.com/cx/en_HK/book-a-trip/redeem-flights/facade.html for MPO members)
New redemption charts (CX and KA only): https://www.asiamiles.com/en/redeem-awards/flight-awards/flight-award-chart.html
New partner redemption mileage requirement: https://www.asiamiles.com/en/afr.html
Asia Miles changes microsite:
https://www.asiamiles.com/change/
New Terms and Conditions:
https://www.asiamiles.com/change/en/updatedterms.html
New redemption engine: https://www.asiamiles.com/en/redeem-awards/flight-awards/facade.html
(alternatively https://www.cathaypacific.com/cx/en_HK/book-a-trip/redeem-flights/facade.html for MPO members)
New redemption charts (CX and KA only): https://www.asiamiles.com/en/redeem-awards/flight-awards/flight-award-chart.html
New partner redemption mileage requirement: https://www.asiamiles.com/en/afr.html
Asia Miles changes microsite:
https://www.asiamiles.com/change/
New Terms and Conditions:
https://www.asiamiles.com/change/en/updatedterms.html
Asia Miles Changes effective 22 June 2018
Jun 21, 2018, 9:59 pm
#212
Join Date: Apr 2014
Location: Miami
Posts: 138
Jun 21, 2018, 10:21 pm
#213
Join Date: Jan 2010
Posts: 189
I'd be inclined to think it's busy, except that I'm not getting results slowly, I'm not getting results at all. The rest of site is pretty snappy, but as soon as you search for award flights, it just spins before eventually spitting out some error message. I'm seeing some weird glitches as I make my way through parts of the website too, so maybe they're still working out the kinks.
Form the award availability calendar, I'm seeing a surprising amount of F availability (or at least days it thinks F awards are available), but I'll believe it when I see it.
Form the award availability calendar, I'm seeing a surprising amount of F availability (or at least days it thinks F awards are available), but I'll believe it when I see it.
Jun 21, 2018, 10:30 pm
#214
Join Date: Sep 2011
Location: MNL
Programs: CX MPO DM, Le Club Accor Platinum, World of Hyatt Explorist
Posts: 2,284
Redeemed a companion award last month but was placed on waitlist, despite numerous calls prior to June 22 it never cleared until this morning! UUUUgggghhhh....
Jun 21, 2018, 11:26 pm
#215
Ambassador, Hong Kong and Macau
Original Poster
Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 19,803
Why do you expect award to clear after changes announced and before June 22? If the seller is minded to increase its price, the seller is not going to help you beat *its* price increases.
Jun 21, 2018, 11:47 pm
#216
Join Date: Nov 2017
Location: HKG
Programs: CX, BA
Posts: 69
The page for redemption and calculating miles needed has gone maintenance again.
Decided to head to BA and discovered that J award on CX is almost non-existent, even for HKG-TPE low season where it should be wide open.
Decided to head to BA and discovered that J award on CX is almost non-existent, even for HKG-TPE low season where it should be wide open.
Jun 22, 2018, 12:00 am
#217
Ambassador, Hong Kong and Macau
Original Poster
Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 19,803
Update 2:10pm: AM took down the redemption engine completely.
Last edited by percysmith; Jun 22, 2018 at 12:15 am
Jun 22, 2018, 1:04 am
#220
Join Date: Jun 2016
Location: Hong Kong
Programs: Lowly CX & IHG
Posts: 382
Jun 22, 2018, 2:41 am
#221
Ambassador, Hong Kong and Macau
Original Poster
Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 19,803
CX posted further system maintenance notice https://www.cathaypacific.com/cx/en_...-services.html
Jun 22, 2018, 3:11 am
#222
Join Date: May 2016
Location: HKG
Programs: CX DM, SQ Gold
Posts: 81
Why am I not surprised that they would botch this again. If they needed 3+ days then I wished they just communicated as such.
I had a hold on a paid booking that took note of the system going back up today so I could redeem a short hop to take advantage of an ex=XXX long haul J fare. Oh well what's new with CX IT.
I had a hold on a paid booking that took note of the system going back up today so I could redeem a short hop to take advantage of an ex=XXX long haul J fare. Oh well what's new with CX IT.
Jun 22, 2018, 4:13 am
#223
Join Date: Oct 2012
Programs: CX - DM; Hilton - Diamond, Marriott - Titanium
Posts: 542
Why am I not surprised that they would botch this again. If they needed 3+ days then I wished they just communicated as such.
I had a hold on a paid booking that took note of the system going back up today so I could redeem a short hop to take advantage of an ex=XXX long haul J fare. Oh well what's new with CX IT.
I had a hold on a paid booking that took note of the system going back up today so I could redeem a short hop to take advantage of an ex=XXX long haul J fare. Oh well what's new with CX IT.
This is really appalling! Then again, I am not surprised at all.