Last edit by: sxc
Ausbt review of Singapore T4 lounge:
https://www.ausbt.com.au/cathay-pacific-singapore-changi-terminal-4-business-class-lounge
https://www.ausbt.com.au/cathay-pacific-singapore-changi-terminal-4-business-class-lounge
Singapore Terminal 4 and lounge experiences
#213
Join Date: Nov 2007
Location: Hong Kong
Programs: CX, UA, Shangri-La, Hyatt, Starwood
Posts: 7,708
And there are so many status pax on SIN flights the J line spiked if you got there at the wrong time. Like I said, in the big picture 10 minutes isn't anything, and some of the times I could skip because I didn't check a bag. But when you're DM and used to just walking up, it was noticeable on a few occasions I used the counter and had to wait. I have the "pleasure" of regularly flying to CX/KAs most DM heavy routes (PEK, PVG and SIN), and the worst I've waited at any of the three in the past few years was SIN. There are just many more counters at PEK and PVG to service CX and KA. Ive also waltzed up at SIN too, but what I prize is predictability and when CX cut the counters down to 4, that reduced that if I needed to check a bag.
Versus say TPE, another CX heavy route but with a zillion counters as a DM you never ever have to worry about waiting more than a minute to check.
Anyway, I gotta say the lounge sounds nice (I could care less about the shower and manned bar, although I do respect the views of other regulars here who disagree). But other than the lounge T4 doesn't sound like a massive upgrade. If only SQ would let CX into the good terminal...
#214
Ambassador, Hong Kong and Macau
Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 19,802
Anyway, I gotta say the lounge sounds nice (I could care less about the shower and manned bar, although I do respect the views of other regulars here who disagree). But other than the lounge T4 doesn't sound like a massive upgrade. If only SQ would let CX into the good terminal...
#215
Join Date: Nov 2017
Location: New York
Programs: Hyatt Globalist, Alaska MVP Gold
Posts: 156
Flew out of T4 in J this week. There were 2 check in counters open and 6-7 check in staff hovering around the automated machines.
Lounge service is efficient and an upgrade from the Dnata lounge with the signature cathay noodle bar.
Lounge service is efficient and an upgrade from the Dnata lounge with the signature cathay noodle bar.
#216
Join Date: Jul 2013
Location: LAS/DXB
Programs: LH HON
Posts: 1,193
A colleague was on todays CX716 while I'm flying on Sunday. He texted me shortly after he reached. Basically the check-in area was overflowing because some machines didn't work. Check-in took more than 30 minutes due to uber elite heavy flight. The lounge was a zoo as CX734 was delayed for more than an hour. Not a single free seat, people sitting on the floor or outside of the terminal. Chilled drinks replenishment was non-existant and no laksa for more than an hour to be seen. Staff has pretty much given up. Boarding was a mess.
Let's see if I have more luck on Sunday. If I read the signs correctly, my flight is already overbooked.
Let's see if I have more luck on Sunday. If I read the signs correctly, my flight is already overbooked.
#217
FlyerTalk Evangelist
Original Poster
Join Date: Dec 2004
Programs: CX Green, QF Platinum, BAEC Silver, Hyatt Glob
Posts: 10,780
I recently arrived at T4. Within 5 minutes I was at immigration and had my bag 10 minutes after stepping off the plane. Much faster than arriving at HKG. No complaints here.
#218
Join Date: Dec 2008
Location: Hong Kong
Programs: CX DM
Posts: 1,140
The signs said it would be an 8 minute walk when I got off the plane, and it was. A lot of the walk could have been made faster with travelators as it was along corridors without any gates or shops but I counted just 2. Not such a smart design. I already prefer T1.
#219
Join Date: Dec 2008
Location: Hong Kong
Programs: CX DM
Posts: 1,140
IMHO CX was at the best terminal - T1. Fast check-in as the counters were way out on the left side of the terminal, nice lounge (QF), short-ish walks, fast immigration both for departure and arrivals and easily the fastest luggage service of the 3 terminals.
#220
Join Date: Jan 2014
Location: HNL <-> BOS
Posts: 382
Doing a SQ-CX transfer next month. Looks like it will be a T3-T4 transfer. I know I will have to do T3-T2 then T2-T4 bus. I'm unsure whether this is all airside or not. Where/when do I 'exit' the airport in this case? It's my first time going through SIN. TIA.
#221
Join Date: Jul 2012
Location: HKG
Programs: BA(GGL) QF LTS CX AM, Hilton Diamond, PPL(A)
Posts: 1,654
Transits will normally be AIRSIDE if you have bags checked through SQ to CX (take train to T2), proceed to T4 airside bus transfer gate.
Issue is if bags not checked / no onward BP. I am unsure if CX still has airside transit desks post their move to T4. Would be good to see if anyone knows.
#222
Join Date: Jun 2001
Location: Bangkok/Singapore
Programs: Frantic Hilton/Marriott runs
Posts: 926
A colleague was on todays CX716 while I'm flying on Sunday. He texted me shortly after he reached. Basically the check-in area was overflowing because some machines didn't work. Check-in took more than 30 minutes due to uber elite heavy flight. The lounge was a zoo as CX734 was delayed for more than an hour. Not a single free seat, people sitting on the floor or outside of the terminal. Chilled drinks replenishment was non-existant and no laksa for more than an hour to be seen. Staff has pretty much given up. Boarding was a mess.
I swore there was still 3 bottles of Moet when I left.
CX has to rethink their J check in strategy. There was a long queue with only 2 desks open - I just gave up and DIY printed up my boarding pass.
#223
#224
Join Date: Apr 2014
Location: TPE, CGK
Programs: GFF Plat, CX DM, SQ TPPS, AS 75K
Posts: 199
The good thing was they had a ground staff wait for me at the end of the airbridge and escort me to T4 Don't know if it was CX or GA who arranged (I think the latter) and this was only on the 2nd day of the new terminal 4 opening - so don't know if it's regular practice or not
#225
Join Date: Aug 2015
Location: Jerusalem
Programs: BA Silver
Posts: 1,281