Delay - delay - delay
Aug 4, 2017 | 12:57 am
#46
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I am not defending OP. However - I believe many people have set their expectation too high (which I have done in the past). Once you have an expectation, it will be difficult to form any objective opinion for or against the service you received.
Beside - people think too heavily on the airline ratings. IMHO - they are never accurate.
Beside - people think too heavily on the airline ratings. IMHO - they are never accurate.
Aug 4, 2017 | 1:00 am
#47
Join Date: Aug 2011
Posts: 1,421
I am not defending OP. However - I believe many people have set their expectation too high (which I have done in the past). Once you have an expectation, it will be difficult to form any objective opinion for or against the service you received.
Beside - people think too heavily on the airline ratings. IMHO - they are never accurate.
Beside - people think too heavily on the airline ratings. IMHO - they are never accurate.
I flew SQ last month and they had no power sockets, no USB's a terrible and outdated tv screen and menu and inedible food- and this was a Longhaul flight.
yet SQ is the most reputed airline in the world and most think it is superior to CX even though CX ticks all the boxes...
airline ratings are just bizarre
Aug 4, 2017 | 10:30 am
#48
Join Date: Jun 2016
Programs: Marriott Titanium, Hilton Diamond, Hyatt Explorist, Marco Polo Gold
Posts: 1,084
exactly
I flew SQ last month and they had no power sockets, no USB's a terrible and outdated tv screen and menu and inedible food- and this was a Longhaul flight.
yet SQ is the most reputed airline in the world and most think it is superior to CX even though CX ticks all the boxes...
airline ratings are just bizarre
I flew SQ last month and they had no power sockets, no USB's a terrible and outdated tv screen and menu and inedible food- and this was a Longhaul flight.
yet SQ is the most reputed airline in the world and most think it is superior to CX even though CX ticks all the boxes...
airline ratings are just bizarre
Aug 4, 2017 | 5:54 pm
#49
Join Date: Aug 2015
Location: HKG,LON
Programs: BA Gold, Hilton Diamond
Posts: 31
Jeez are people nowadays started complaining about a 2 hour delay? lol try telling that to the poor lads flying PEK or PVG every other week. Granted CX is slipping further down the ranks but some of the bashing they have got are utterly unreasonable.
Aug 4, 2017 | 11:17 pm
#50
Suspended
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Location: HKG
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people going to china deserve 2 days delays so 2 hr delays are doing them a favor
Aug 4, 2017 | 11:40 pm
#51
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The other problem is accountability. US airlines are accountable with service and timeliness due to US regulations and are penalized if regulations are not met. I don't believe foreign airlines faced with the same regulations. Unfortunately, "some" foreign airlines take advantage of this and don't give a rats patoot how they treat passengers. But I can confidently say that most do their utmost best to win passengers over.
Would you please quote the exact USA penalties if these regulations are not met
Clause by clause. Sentence by sentence.
The USA regulation for "No restrooms" (in an airline lounge) and "inattentive ground and flight crew" is of interest. And others.
The Eu has regulation EU261 on timeless (or lack thereof) due to airline operations.
USA airlines are exempt when they fly into Eu. They would end up paying mega $$ if Eu261 applied to them.
BA thread http://www.flyertalk.com/forum/briti...61-2004-a.html
Last edited by Mwenenzi; Aug 5, 2017 at 12:27 am
Aug 5, 2017 | 12:00 am
#52
Join Date: Feb 2015
Location: CRK MNL
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After brexit is finalized, will EU261 be still in effect for flights to and from UK?
Aug 5, 2017 | 1:28 am
#54
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Given Switzerland, a non-EU member, voluntarily to adopt EC261, there is no reason why Brexit will affect.
In fact, it is even possible that the U.K. will have a tougher law than EC261.
Aug 5, 2017 | 3:03 pm
#56
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Aug 6, 2017 | 12:23 am
#57
Join Date: Mar 2017
Location: LHR, HKG
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Troll probably hasn't even stepped foot aboard any plane, ever.
AA doesn't fly HKG-ORD.
2-hour delay
AA doesn't fly HKG-ORD.
2-hour delay
Aug 6, 2017 | 12:29 am
#58
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I think this topic has been hashed out now. Thanks everyone for contributing.
sxc
Cathay Pacific Moderator
sxc
Cathay Pacific Moderator