Originally Posted by
garykung
I am not defending OP. However - I believe many people have set their expectation too high (which I have done in the past). Once you have an expectation, it will be difficult to form any objective opinion for or against the service you received.
Beside - people think too heavily on the airline ratings. IMHO - they are never accurate.
exactly
I flew SQ last month and they had no power sockets, no USB's a terrible and outdated tv screen and menu and inedible food- and this was a Longhaul flight.
yet SQ is the most reputed airline in the world and most think it is superior to CX even though CX ticks all the boxes...
airline ratings are just bizarre