What's going on with CX food in J?
Dec 27, 2016, 9:18 pm
#451
Join Date: Sep 2011
Location: MNL
Programs: CX MPO DM, Le Club Accor Platinum, World of Hyatt Explorist
Posts: 2,284
You'll notice other cuts if you fly Y. There's no more dessert for the first meal. You'll only see the main dish and side salad on the tray. Then, the cutlery on the tray (plastic plates, forks & knives, cups) are a lot more flimsy than before. CX now gives you a full bottle of water, but it's small enough for anyone to finish it in 3-4 gulps. Last of all, the portion of the hot-dish has shrinked.
Dec 28, 2016, 12:18 am
#452
Suspended
Join Date: May 2006
Location: HKG
Programs: A3, TK *G; JL JGC; SPG,Hilton Gold
Posts: 9,952
Dec 28, 2016, 12:56 am
#454
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Join Date: May 2006
Location: HKG
Programs: A3, TK *G; JL JGC; SPG,Hilton Gold
Posts: 9,952
actually i stopped eating plane food all together cuz its so bad. but i'll try my best to order sth and make a mess out of it so cx wouldnt think i dont actually want to eat to cut portions further... unless its the HKG-Japan red-eyes which sleeping is in fact more important
Dec 28, 2016, 1:38 am
#455
Join Date: Dec 2014
Programs: British Airways Executive Club Gold
Posts: 1,073
actually i stopped eating plane food all together cuz its so bad. but i'll try my best to order sth and make a mess out of it so cx wouldnt think i dont actually want to eat to cut portions further... unless its the HKG-Japan red-eyes which sleeping is in fact more important
Dec 28, 2016, 4:18 am
#456
Join Date: May 2007
Programs: UA 1K, Hyatt Globalist
Posts: 5,476
You'll notice other cuts if you fly Y. There's no more dessert for the first meal. You'll only see the main dish and side salad on the tray. Then, the cutlery on the tray (plastic plates, forks & knives, cups) are a lot more flimsy than before. CX now gives you a full bottle of water, but it's small enough for anyone to finish it in 3-4 gulps. Last of all, the portion of the hot-dish has shrinked.
Dec 29, 2016, 3:49 am
#459
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Join Date: Mar 2001
Location: AU
Programs: former Olympic Airways Gold (yeah - still proud of that!)
Posts: 14,408
Seems about right. A couple months ago flew the midnight ex HKG for SYD. They ran out of all but one of the mains by the fourth row (777 aircraft). The trolley was restocked with economy meals in aluminium containers.
Dec 29, 2016, 4:09 am
#460
Join Date: May 2007
Programs: UA 1K, Hyatt Globalist
Posts: 5,476
Dec 29, 2016, 4:40 am
#461
Join Date: Oct 2009
Location: ORD [formerly] + HKG
Programs: CX Diamond, AA exExPlat, BAEC exGold, HH Diamond, Hyatt Globalist, Starriott Titanium, GE
Posts: 2,966
If that is indeed the case, at most 16 passengers received all of the first two choices (I believe midnight supper flights have three entree choices). That roughly translates to eight of each entree loaded, for a total of 24 entrees. Loading meals for 60 percent of J pax (40 total on the 77G) is frankly unacceptable.
So perhaps it was steak vs sth else and everyone in front picked steak?
Will be on a 77G supper service flight soon and I'll see what the entree numbers loaded are.
Dec 29, 2016, 5:23 am
#462
FlyerTalk Evangelist
Join Date: Mar 2001
Location: AU
Programs: former Olympic Airways Gold (yeah - still proud of that!)
Posts: 14,408
Fish, lamb or salad (with duck)! Only the fish was left, but since none of the choices appealed I wasn't overly upset when they came back with a stack of pasta meals from economy. Still - not really acceptable. The flight was full and most people were having dinner.
Dec 29, 2016, 6:18 am
#463
Join Date: Sep 2011
Location: MNL
Programs: CX MPO DM, Le Club Accor Platinum, World of Hyatt Explorist
Posts: 2,284
I wonder if there were other DMs seated at the back who had their orders reserved ahead of time.
Dec 29, 2016, 6:21 am
#464
Join Date: Jul 2015
Location: SYD | HGH
Programs: CX DM, Hyatt Globalist, Hilton DM, Marriott Plat
Posts: 2,121
CX101 normally has half of the J cabin go straight to sleep after take off. Even in Y, FA try to finish meal service very quickly. But they shouldn't be out of choices by row 15.... maybe the ground staff forgot to load dinner.
Dec 29, 2016, 1:36 pm
#465
Join Date: Oct 1999
Location: New York
Posts: 7,358
Dilemma
I think redeye flights are always tough from an airlines' point of view. But I still feel that it makes no sense to load less than 100% especially in a premium cabin. CX has plenty of transfer passengers, who might be in a different time zone than local passengers. People might be hungry because of a tight connection.
But given the trend of CX cost cutting, I am a bit worried about their "on demand" dining programs and it might be another excuse to further cut loading on these midnight flights.
I still think the way both Taiwanese carriers, CI and BR, handle premium meal orders are pretty good. Allow passengers to select meals in advance is a good idea and CX just needs to step up its iT department and actually invests some realy money there. BR allows passengers to select "decline meals" on these late night flights too.
Carfield
But given the trend of CX cost cutting, I am a bit worried about their "on demand" dining programs and it might be another excuse to further cut loading on these midnight flights.
I still think the way both Taiwanese carriers, CI and BR, handle premium meal orders are pretty good. Allow passengers to select meals in advance is a good idea and CX just needs to step up its iT department and actually invests some realy money there. BR allows passengers to select "decline meals" on these late night flights too.
Carfield