How exactly does CX Waitlist work for awards?
#841
Join Date: Dec 2016
Programs: CX MPC DM
Posts: 416
So, I'm waitlisted for an J class upgrade on a flight this weekend, HKG-EWR. Waitlist will empty tomorrow. I called MPC this afternoon to see if I could nudge them to confirm. EF is showing J7C6D0I0W7R6E6. They wouldn't confirm. However, agent told me to call every day until the flight to inquire about confirmation. I've never heard of this before. Is this a standard practice? I assumed I would have to wait until departure date and try instant upgrade at the airport.
#842




Join Date: Jan 2007
Location: YYZ
Programs: CX GO, AC Aeroplan 25K, AMEX PLAT, Hilton Diamond, Marriott Titanium, IHG Spire Amb
Posts: 505
This is probably route dependent (I have been doing R->U upgrades between YYZ and HKG consistently for the past 5+ years), but I would say I score most (like 85%) of my redemption upgrades within the last 4 days of departure after the waitlist has expired. U class seats do get released within the last few days up to departure. I usually monitor ExpertFlyer loads "crazily" during the last few days, and call every time I see a change (increase) in the selling loads. Many times as soon as the loads change I called and got the upgrade seat. This goes all the way to as close as T-3 hours that I got a seat when the load went from J1C1D1I1 to J2C2D2I2. Interestingly while I was trying to ticket the redemption upgrade, I saw that I got an op-up and managed to call MPC back to cancel the redemption upgrade.
#843
Original Member


Join Date: May 1998
Location: Hong Kong
Programs: CX DM, JGC Sapphire, FWC Gold
Posts: 382
CX changed the rules half yr ago. The ticketing deadline shortens dramatically and may vary depending on booking class. The only exception is if you are DM
#844
Join Date: Jul 2014
Posts: 10
Advice on CX award ticket
Hello everyone. I'm currently confirmed for a first class award ticket from MNL-HK-SFO on December 11. However my return ticket has been waitlisted since August. I checked KVS and as of today it says F2 A2 for the December 19 SFO-HK leg. (I'm more concerned with long haul anyway), what are my chances of getting confirmed? At what point should I give up? My deadline is December 9 but that seems to be cutting it too close. Any advice is appreciated! I am a Marco Polo Gold member. Thanks in advance!
#845
Ambassador, Hong Kong and Macau




Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 22,127
None. Push the deadline to 15 Dec, but it is very likely you will be flying outbound with no assurance there will be redemption inbound. Happens a lot under post-22/6 now.
#847
Join Date: Feb 2012
Location: HKG
Programs: CX DM, SPG Pt, Le Club Accor GO, Shangri-La GC Jade
Posts: 1,327
This really happens a lot nowadays... Previously I usually get at least some kind of round trip tickets confirmed (mine were mostly companion, not straight redemption) before my departure, and sometimes towards the day of inbound they will offer me the flight I want (and ask me for change fee... but usually I'll pay it... anyway)
Just now I've just given up my HKG-NRT companion waiting... Waitlist for over 3 months... Waitlist deadline extended 3 times already.... Seeing the loading dropped from wide open (9999 for JCDI), from seat map only less than 10 seats occupied to I5, I4 or even C2... At this very last moment (waitlist deadline again, one week to flight day) still only willing to release 450 xTPE to NRT for me, and not willing to release any return sector seat to me.... Finally cancelled the redemption waitlist, also cancelled the revenue ticket, and turned to JL paid tickets... and at the same time keep seeing them giving out op-up continuously...
Idiot revenue management...
Just now I've just given up my HKG-NRT companion waiting... Waitlist for over 3 months... Waitlist deadline extended 3 times already.... Seeing the loading dropped from wide open (9999 for JCDI), from seat map only less than 10 seats occupied to I5, I4 or even C2... At this very last moment (waitlist deadline again, one week to flight day) still only willing to release 450 xTPE to NRT for me, and not willing to release any return sector seat to me.... Finally cancelled the redemption waitlist, also cancelled the revenue ticket, and turned to JL paid tickets... and at the same time keep seeing them giving out op-up continuously...
Idiot revenue management...
#848



Join Date: May 2006
Location: SIN
Programs: KF, MPC, BAEC // Bonvoy, WoH, Honors
Posts: 1,530
Would anyone be so kind to check CX738 DXB-HKG on 31 Dec? We got 2x J seats waitlisted as an upgrade from Y.
#849
Ambassador, Hong Kong and Macau




Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 22,127
#850
Ambassador, Hong Kong and Macau




Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 22,127
#852
Ambassador, Hong Kong and Macau




Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 22,127
#854
Join Date: Feb 2012
Location: HKG
Programs: CX DM, SPG Pt, Le Club Accor GO, Shangri-La GC Jade
Posts: 1,327
Maybe... They lost some cash revenue from my D fare ticket + accounting revenue from some miles v.s. maybe can take two more Y class revenue and offer op-up to them (they were selling L2 for the flight selling C2 at the same time, and selling Q5 for the flight selling I4)
#855
Ambassador, Hong Kong and Macau




Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 22,127
Just now I've just given up my HKG-NRT companion waiting... Waitlist for over 3 months... Waitlist deadline extended 3 times already.... Seeing the loading dropped from wide open (9999 for JCDI), from seat map only less than 10 seats occupied to I5, I4 or even C2... At this very last moment (waitlist deadline again, one week to flight day) still only willing to release 450 xTPE to NRT for me, and not willing to release any return sector seat to me.... Finally cancelled the redemption waitlist, also cancelled the revenue ticket, and turned to JL paid tickets... and at the same time keep seeing them giving out op-up continuously...
Idiot revenue management...
Idiot revenue management...
Maybe... They lost some cash revenue from my D fare ticket + accounting revenue from some miles v.s. maybe can take two more Y class revenue and offer op-up to them (they were selling L2 for the flight selling C2 at the same time, and selling Q5 for the flight selling I4)

