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-   -   The Ultimate Upgrade Question thread (https://www.flyertalk.com/forum/cathay-pacific-cathay/1516692-ultimate-upgrade-question-thread.html)

giodehxxjx Dec 5, 2016 7:31 pm


Originally Posted by QRC3288 (Post 27549294)
well first off, you're in the right "class" for a non-CX member op-up. PEY is hands down the best given the small cabin size....
.

Hi QRC3288,

Thanks so much for your detailed analysis.^
I'll keep my fingers crossed

thejonathanlee Dec 6, 2016 8:23 am

Flew CX845 on Saturday, and was told at check-in that OWE came before GO in terms of op-up priority. Not sure if it was a misinformed agent, but he did pull something up on his device to verify.

sxc Dec 6, 2016 3:56 pm


Originally Posted by thejonathanlee (Post 27572426)
Flew CX845 on Saturday, and was told at check-in that OWE came before GO in terms of op-up priority. Not sure if it was a misinformed agent, but he did pull something up on his device to verify.

Maybe he was checking flyertalk?

ual744777sta Dec 6, 2016 4:28 pm


Originally Posted by thejonathanlee (Post 27572426)
Flew CX845 on Saturday, and was told at check-in that OWE came before GO in terms of op-up priority. Not sure if it was a misinformed agent, but he did pull something up on his device to verify.

Agent was wrong. He should have checked on CM.

sxc Dec 6, 2016 4:39 pm


Originally Posted by ual744777sta (Post 27574790)
Agent was wrong. He should have checked on CM.

What is CM?

ual744777sta Dec 6, 2016 5:26 pm


Originally Posted by sxc (Post 27574840)
What is CM?

The check-in system CX uses.

carmy Dec 6, 2016 8:12 pm

How bizarre. Why would you put some other airline's members before your own?

percysmith Dec 6, 2016 9:03 pm


Originally Posted by carmy (Post 27575573)
How bizarre. Why would you put some other airline's members before your own?

Cos we're all captive!

I explained to someone earlier this morning - loyalty isn't worth a HK cent if it is just the most convenient option ex-HKG. Esp w Hongkie getthereitis. Now if CX was the airline serving all our outports and we still stick with CX, that's something.

mxr Dec 26, 2016 5:44 am

Quick question if you guys think this is worth it:

Got an upcoming trip LHR-HKG-HND + return booked in J.
Only the CX255 HKG-LHR on the return has an F cabin and currently it shows F3A4 and waitlist for the upgrade when I checked online. Is it worth it spending 50000 on this 1/4 legs upgrade for the long haul only?

Obviously the outbound would be better to maximise experience, but then again this isnt my first trip in F.

Just curious whether these 50000 are well spent, since the 20000 for a oneway PEY>J upgrade is probably the best deal out there.

On a sidenote, if HND-HKG had an F cabin, would upgrading HND-HKG-LHR (so the entire return trip) also cost 50000 and thus be a better deal? In that case, maybe rebooking to CX549 in the afternoon would make sense as theres also 'plenty' availability in the F cabin.

G-CIVC Dec 26, 2016 6:05 am


Originally Posted by mxr (Post 27663198)
Quick question if you guys think this is worth it:

Got an upcoming trip LHR-HKG-HND + return booked in J.
Only the CX255 HKG-LHR on the return has an F cabin and currently it shows F3A4 and waitlist for the upgrade when I checked online. Is it worth it spending 50000 on this 1/4 legs upgrade for the long haul only?

Obviously the outbound would be better to maximise experience, but then again this isnt my first trip in F.

Just curious whether these 50000 are well spent, since the 20000 for a oneway PEY>J upgrade is probably the best deal out there.

On a sidenote, if HND-HKG had an F cabin, would upgrading HND-HKG-LHR (so the entire return trip) also cost 50000 and thus be a better deal? In that case, maybe rebooking to CX549 in the afternoon would make sense as theres also 'plenty' availability in the F cabin.

Total distance for HND-HKG-LHR will put you in the next 'band' so it's going to be 60k miles. But it'll be a much better trip for sure!

ckx2 Dec 27, 2016 6:02 am

ZRH-HKG from PEY to J as OWE (AA CK) during check-in and HKG-SIN, also PEY to J, upon boarding. As written in the other thread, that makes me 4/4 OpUp as OWE when booking CX PEY. EF showed both flights zeroed out a few days prior to departure.

kaka Dec 27, 2016 11:20 am

Gf flew as cx gr and me jl ows. She got opuped hkgkixhkg and me kixhkg (i flew japan bound on a diff flight). Some 2 wks ago

dylanypyen Dec 29, 2016 5:19 am

How on earth do you some of you guys see pax load on a flight, assuming you're not CX staff and have access to internal systems?

dkc192 Dec 29, 2016 6:55 am


Originally Posted by dylanypyen (Post 27675422)
How on earth do you some of you guys see pax load on a flight, assuming you're not CX staff and have access to internal systems?

Assuming we're not CX staff and/or have no access to internal systems, the best we can do is guess based on available inventory via ExpertFlyer or KVS Tool (how many seats CX is willing to sell in a given cabin/fare bucket) and on unselected seats on the seat map.

cysnows Jan 22, 2017 10:16 pm

Got upgraded on a flight 5 weeks from today.
HKG-MNL for 3pax PE->J
CX Status: Green

All reward tickets CX @ YYZ-HKG-MNL-TPE-HKG-YYZ

pogonation Jan 23, 2017 6:52 am

GF got upgraded today from PE (E) to J on MAN-HKG with no status and using AS FFP ^

gpia Jan 23, 2017 9:11 am


Originally Posted by pogonation (Post 27804605)
GF got upgraded today from PE (E) to J on MAN-HKG with no status and using AS FFP ^

High CIV? Or particularly attractive GF?

percysmith Jan 23, 2017 9:27 am


Originally Posted by gpia (Post 27805252)
High CIV? Or particularly attractive GF?

No need. Just a hugely oversold flight. My statusless brother's done it with T http://www.flyertalk.com/forum/catha...l#post22094304

ebnozn Feb 11, 2017 1:48 pm

OpUp on MAA-HKG from Y to J (a330 sold as 2 class flt) as a OWE (AA ExecPlat) booked on an AA codeshare (AA 8946). EF showed J9 around airport checkin time (~3 hrs), ticket ctr agent told me there was a chance for an upgrade since Y was full (EF showed Y5) and likely oversold. CX app showed my seat assignment in J about 90 min prior to departure. J0 popped up shortly thereafter on EF.

NetJets Germany Feb 12, 2017 4:55 am

Op-up SIN-HKG Y-J last week for CX Silver on CX650 (Equipment swap 359->772). Booked ticket two hours before departure, not sure if that had anything to do with it? Got comped to CX Silver from SQ Gold in early Jan and had accumulated 230CP before the op-up'ed flight... Did not get another op-up on the following daytime flight to London, loads were very light.

Booked to fly back Mon night on CX254 and CX715; checked in just now, still in Y. Any idea whether I might get lucky again? :)

QRC3288 Feb 12, 2017 6:34 am


Originally Posted by NetJets Germany (Post 27898047)
Op-up SIN-HKG Y-J last week for CX Silver on CX650 (Equipment swap 359->772). Booked ticket two hours before departure, not sure if that had anything to do with it? Got comped to CX Silver from SQ Gold in early Jan and had accumulated 230CP before the op-up'ed flight... Did not get another op-up on the following daytime flight to London, loads were very light.

Booked to fly back Mon night on CX254 and CX715; checked in just now, still in Y. Any idea whether I might get lucky again? :)

I remember years ago....almost 10 years ago (yikes)....when I first got CX SL, it was a few months after I started flying CX. My very first flight as a SL was HKG-SIN, and I indeed was op-upped Y-J. I was hooked. In hindsight it was something I've read about here on FT a number of times - guys getting SL getting an op up immediately. Kinda smart strategy on CX's part.

I was only SL for a few months before bumping to GO, but I don't recall ever getting another op-up after the first one....and not just SL, but also GO before I hit DM (I did GR-SL-GO-DM the long way, no status match). I think I recall that first op-up to SIN literally being my only op-up as both a SL and GO. I was a GO for about 6 months before hitting DM, and I don't think I ever got one there either. Altogether I think I was SL+GO for about 7-8 months or so. We're dealing with a 10 year old memory here, but I seem to recall that was my lone op-up.

NetJets Germany Feb 13, 2017 3:19 pm


Originally Posted by NetJets Germany (Post 27898047)
Booked to fly back Mon night on CX254 and CX715; checked in just now, still in Y. Any idea whether I might get lucky again? :)

Writing this from a premium economy seat on CX254. Thank you upgrade fairy and thank you CX! :)

SLGO Feb 13, 2017 7:45 pm


Originally Posted by NetJets Germany (Post 27904688)
Writing this from a premium economy seat on CX254. Thank you upgrade fairy and thank you CX! :)

Congrats to you! ^
How's your flight with the extra space, better meal and everything?

db07mufan Feb 14, 2017 6:44 am

Me and my partner (both of us OWE) got upgraded from Y to PEY today . KUL-HKG. Hoping for another one when we go back 😂

SLGO Feb 14, 2017 7:05 am


Originally Posted by db07mufan (Post 27907249)
Me and my partner (both of us OWE) got upgraded from Y to PEY today . KUL-HKG. Hoping for another one when we go back 😂

I once thought that CX treats Y & PEY the same class during op ups, as me and my partner were both upgraded from Y to J (on 77W with PEY) on KUL-HKG before. Probably it was just too full then.

db07mufan Feb 14, 2017 7:54 pm

Does checking in early/late have any effect in op ups?

gpia Feb 14, 2017 7:58 pm


Originally Posted by db07mufan (Post 27910552)
Does checking in early/late have any effect in op ups?

See the wiki: "In the event of a tiebreak being needed, generally those with lower "Boarding Numbers" will take precedence (lower BN takes priority). The earlier you check in, the lower your BN."

NetJets Germany Feb 16, 2017 2:29 am


Originally Posted by SLGO (Post 27905666)
Congrats to you! ^
How's your flight with the extra space, better meal and everything?

Thank you! The extra space was nice, especially the additional recline, the catering I cannot comment on as I slept through the meals, and as for "everything" else, what else is there really? The loo was clean, too, though I did not compare it with the proper Y bathroom...

Would I pay for it over Y? Only if the fare was 10-25% higher than Y, more than that and I might feel that there is not enough value added for the premium charged. Or if my chances to be op-up'ed to J would seem pretty high! :D

gpia Feb 16, 2017 8:13 am


Originally Posted by NetJets Germany (Post 27916295)
Would I pay for it over Y? Only if the fare was 10-25% higher than Y, more than that and I might feel that there is not enough value added for the premium charged. Or if my chances to be op-up'ed to J would seem pretty high! :D

Agreed. That's why I only book PEY in two instances:
1) using AM, which is only 20% more vs Y
2) if U class is available and I can upgrade to J

RDP Feb 18, 2017 9:08 pm

I would like to buy an appropriate revenue PE ticket, and guarantee an upgrade to I (Business). I am a MPC/AM member (currently Green, lost my Gold) and have looked at the Wiki for upgrade and it notes:

If you have not made any booking yet, and you want to check availability:
Call Marco Polo club to check for availability on the flights/dates you want, or check for normal redemption availability on the website.


Just so I understand, I should look at available of Mileage redemption for a TICKET, in non-Priority awards to gauge upgrade (I) inventory lots?

I used to have a KVS account, but never got much usage out of it. Do I need a tool for what I am attempting to achieve?

thanks,
RDP

G-CIVC Feb 18, 2017 9:31 pm


Originally Posted by RDP (Post 27928442)
I would like to buy an appropriate revenue PE ticket, and guarantee an upgrade to I (Business). I am a MPC/AM member (currently Green, lost my Gold) and have looked at the Wiki for upgrade and it notes:

If you have not made any booking yet, and you want to check availability:
Call Marco Polo club to check for availability on the flights/dates you want, or check for normal redemption availability on the website.


Just so I understand, I should look at available of Mileage redemption for a TICKET, in non-Priority awards to gauge upgrade (I) inventory lots?

I used to have a KVS account, but never got much usage out of it. Do I need a tool for what I am attempting to achieve?

thanks,
RDP

I is discounted business and you can only do up sell not mileage upgrade for that.

The appropriate inventory for mileage upgrade from revenue PE would be the same (generally) bucket as standard redemption awards and that is denoted as U

RDP Feb 19, 2017 4:19 pm

Thanks,

I obtained the I info (vs. U) from the below FAQ. Now that I look at it again, it's specifically for 'mid-tier', maybe that is the difference between I and U classes.

http://www.flyertalk.com/forum/catha...iles-faqs.html

Is there any requirement on the underlying booking sub-classes when using a mid-tier bookable upgrade?
Yes, the original flight needs to be booked in an “upgradable” sub-class, the same sub-classes that qualify for Asia Miles upgrades :
Economy: Fare classes [Y B H K M] will be upgraded into fare class E
Premium Economy: Fare classes [W R] will be upgraded into fare class I
Business: Fare classes [J C D I] will be upgraded into fare class A



Based on your response I can find upgrade award availability by checking for regular award redemption on the CX site. Thanks for confirming.

thanks,
RDP

QRC3288 Feb 19, 2017 4:39 pm

Fwiw another tactic below:

Since you want to guarantee it, let's say award inventory isn't available but you can tell via EF the flight seems wide open. What I recommend doing is don't book the cash ticket via the website, since (barring the 24 your hold) you must ticket immediately. If you call reservations they don't force you to ticket it for a while. Then, put yourself in the waiting list. (Theoretically) Asia Miles / MPC members have this mechanism, which is "swept" first before award availability goes to partners. In practice it sometimes fails to do its job, aka somehow partners end up with availability and you're STILL on the waitlist (!!!), but I've had enough successes to know it at least works "often" if not always.

Anyway, this could be a backup plan of what you want isn't immediately available, and prevent you from spending the cash unless the upgrade comes through. IF you clear the waiting list, then you can ticket your cash PEY fare.

As to your other questions, you can use the Asia Miles website to search manually. It's not that bad.

Unfortunately for you, dropping from GO means you lost one of the best "benefits" of CX elite access.....the ability to reach a call center agent in less than an hour ;).

RDP Feb 19, 2017 11:49 pm

Ok, I put my question into action:

1. Called MPC. Found a date near my travel dates that provided upgrade space in all directions. They advised that there was only one seat available around these dates, and that things were very tight, but did provide a combination of dates and flights that would work.

2. Called local CX office and booked the flights that MPC had just advised, and had them put the reservation on hold. They noted that one of the four flights would be in economy, as the equipment that day had no PE. So I ended up with a booking like:

NRT-HKG Economy (B)
HKG-YYZ Premium Economy (R)
YYZ-HKG Premium Economy (R)
HKG-NRT Premium Economy (R)

3. Called MPC back and asked them to upgrade all sectors. They said that since a B class fare was in the mix that they would have to split the tickets out as : HKG-YYZ return, then NRT-HKG, and HKG-NRT separately, and that the upgrade mileage hit would be:

HKG-YYZ-HKG @ 45,000 miles
NRT-HKG @ 17,500 miles
HKG-NRT @ 10,000 miles

I told them that I was very surprised to hear this as I had just confirmed with them (MPC) an hour earlier that I would be able to do this all for 45,000 miles. They accepted no responsibility, and asked what I wanted to do.

4. I told them to upgrade the HKG-YYZ return portion, and the HKG-NRT PE portion, but left the Economy portion as it was, as I felt that 17,500 was not worth it, as in total I would then be hit for 72,500, when I was originally expecting to use 45,000, based on their own words. So currently I am mostly upgraded, except for the NRT-HKG flight, using 55,000 AM miles to upgrade to business.

Q: Am I being a fool for not using another 17,500 AM miles to upgrade the NRT-HKG portion?

Q: I'm a bit miffed at all this, but ready to take it, should I?

Q: Now that I mostly in U class, I will earn Club Sectors and AM miles based on a Business Class earn? I ask because the Wiki seems to say different that the CX page:

Wiki:

If I upgrade my ticket using asia miles, do I still earn miles?

Yes, you will earn miles for the original fare class that you booked, not the upgraded cabin.


CX, FAQ question 8: https://www.cathaypacific.com/cx/en_...sia-miles.html

Yes, the benefits you enjoy, and the number of club points and Asia Miles you earn, are based on your upgraded subclass.


thanks,
RDP

G-CIVC Feb 19, 2017 11:53 pm


Originally Posted by RDP (Post 27932417)
Ok, I put my question into action:

1. Called MPC. Found a date near my travel dates that provided upgrade space in all directions. They advised that there was only one seat available around these dates, and that things were very tight, but did provide a combination of dates and flights that would work.

2. Called local CX office and booked the flights that MPC had just advised, and had them put the reservation on hold. They noted that one of the four flights would be in economy, as the equipment that day had no PE. So I ended up with a booking like:

NRT-HKG Economy (B)
HKG-YYZ Premium Economy (R)
YYZ-HKG Premium Economy (R)
HKG-NRT Premium Economy (R)

3. Called MPC back and asked them to upgrade all sectors. They said that since a B class fare was in the mix that they would have to split the tickets out as : HKG-YYZ return, then NRT-HKG, and HKG-NRT separately, and that the upgrade mileage hit would be:

HKG-YYZ-HKG @ 45,000 miles
NRT-HKG @ 17,500 miles
HKG-NRT @ 10,000 miles

I told them that I was very surprised to hear this as I had just confirmed with them (MPC) an hour earlier that I would be able to do this all for 45,000 miles. They accepted no responsibility, and asked what I wanted to do.

4. I told them to upgrade the HKG-YYZ return portion, and the HKG-NRT PE portion, but left the Economy portion as it was, as I felt that 17,500 was not worth it, as in total I would then be hit for 72,500, when I was originally expecting to use 45,000, based on their own words. So currently I am mostly upgraded, except for the NRT-HKG flight, using 55,000 AM miles to upgrade to business.

Q: Am I being a fool for not using another 17,500 AM miles to upgrade the NRT-HKG portion?

Q: I'm a bit miffed at all this, but ready to take it, should I?

Q: Now that I mostly in U class, I will earn Club Sectors and AM miles based on a Business Class earn?

thanks,
RDP

Hard to vouch for your case because it is easy to get R (not B) for NRT (or HND)-HKG-North America. If you can do CX521 or CX549 these are the two flights that normally have PE. 509 might have too but sporadically. If these all happen to not work with your plans (connect to YYZ?) then you'll have to go with what you have now...

Club sectors and AM miles -> you will earn whatever is for B and R that you have now.

I think the cheapest solution if not changing anything would be to just 'suck up' NRT in PE and forget abt the J class upgrade for this sector, heck you might get op up or equipment swap anyway. Then u will just end up paying 45k AM for HKG-YYZ rt. I had a split ORD-HKG//HKG-HND and I hesitated on the 10k upgrade to U for the last segment. In the end I chose not to and I felt it was fine because I was traveling with a companion and the service was so so so so good on that flight in PE anyway. (It's actually my trip report below :D )

QRC3288 Feb 20, 2017 12:18 am

Absolutely don't pay extra miles for CX's regrettable regional biz class. I'd rather have two seats in economy to be honest.

I think you're confusing something above. You most definitely don't get business miles, you'll get the underlying class you paid for (Y and PEY). The second quote you provided is referring to CXs "bookable upgrades" which are extra-tier benefits for high achieving GO and DM members, and not related to your case. That quote accurately describes those types of upgrades, which doesn't apply to you. You are simply doing a plain vanilla upgrade with miles to the higher class, which earns on the lower class.

Bookable upgrades book into actual revenue classes, like A (discounted first). I'm not sure about biz but it's either D or I (both discounted biz). Not U, which you're going to (award biz). For all intents and purposes most folks will be booking like you, and getting the lower class mileage. Otherwise it would be a way for pax to effectively buy higher elite status on CX.

sxc Feb 20, 2017 12:19 am


Originally Posted by RDP (Post 27932417)
Q: Now that I mostly in U class, I will earn Club Sectors and AM miles based on a Business Class earn? I ask because the Wiki seems to say different that the CX page:

Wiki:

If I upgrade my ticket using asia miles, do I still earn miles?

Yes, you will earn miles for the original fare class that you booked, not the upgraded cabin.


CX, FAQ question 8: https://www.cathaypacific.com/cx/en_...sia-miles.html

Yes, the benefits you enjoy, and the number of club points and Asia Miles you earn, are based on your upgraded subclass.

The "FAQ Question 8" is referring to the bookable upgrades that are awarded as part of the Marco Polo Club mid-tier benefits, not to upgrades that are redeemed using Asia Miles. So in your case, you earn according to the original booked subclass.

FYI the bookable upgrades DON'T book into U class, but into a different class.

RDP Feb 20, 2017 9:40 pm

Learning quite a bit. As you might be able to tell I was off-line during the recent major conversions. Club Points and mid-tier benefits are still new to me.

One additional Q, which I could not locate on the CX or AM site: When I use miles to upgrade to Business, do I gain departure/transit lounge access for those segments?

thanks,
RDP

QRC3288 Feb 20, 2017 9:54 pm


Originally Posted by RDP (Post 27936575)
One additional Q, which I could not locate on the CX or AM site: When I use miles to upgrade to Business, do I gain departure/transit lounge access for those segments?

thanks,
RDP

yes you do.

If you use miles to upgrade, you get all the benefits of the higher class (proper catering in the class of service, lounge benefits of the upgraded class, baggage allowances, check-in counters, etc.), just like you're a cash passenger. The only thing I can think of that you don't get are the mileage and Club Points for the higher class.

benyiu Feb 22, 2017 6:15 am

Well...I recently had two HK-Kathmandu flight and got upgraded at both return legs.

Got my upgrade at the gate and it was a pleasure treat. These overnight flights are tiring. At the second time the upgrade was somehow expected since the economy was zero out before a day. I checked expertflyer and even tried to book on website. Only business was available.

Since i am just a lowly green, perhaps my travel class is concerned? I booked at Econ Flex and there isn't much higher tiers club members in this route.


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