Anyone else can't select exit row seats online?
Sep 4, 2013 | 12:00 am
#1
Original Poster
Join Date: May 2009
Posts: 6,978
Anyone else can't select exit row seats online?
At first I thought it's a bug, but it's consistent enough to be a "new feature?" If you wanted to click the seat you then you will get a pop-up that basically said you need to call CX to get the seat assigned.
Sep 4, 2013 | 1:21 am
#2
Join Date: Apr 2013
Programs: AA EXP, CX GO, SPG Plat, Hyatt Diamond
Posts: 133
Noticed this for awhile - have always had to call MPO to get an exit row seat assigned. However, I have a flight next week to PEK with my colleague (who is lowly AM) and I can select an exit row seat, but when I try to put her in one it asks to pay or use miles for her. A week later I am off to Tokyo (by myself) no option to select an exit row seat. ????
Sep 4, 2013 | 4:15 am
#4
Join Date: Jun 2003
Posts: 2,195
Not 100% related to this thread, but I just wanted to point out that CX's seat assignment seems to have no logic now.
I have an upcoming HKG-TPE and TPE-HKG same-day turnaround. I had chosen seat 39C for both flights (this was done months ago).
This morning, got an email from CX reservations that my seats were re-assigned, due to switch of aircraft to 773. Although the seatmaps for both flights show many seats wide open, I was assigned to seats 71H and 72G, respectively. IN THE LAST ROW???
That is crazy.
I have an upcoming HKG-TPE and TPE-HKG same-day turnaround. I had chosen seat 39C for both flights (this was done months ago).
This morning, got an email from CX reservations that my seats were re-assigned, due to switch of aircraft to 773. Although the seatmaps for both flights show many seats wide open, I was assigned to seats 71H and 72G, respectively. IN THE LAST ROW???
That is crazy.
Sep 4, 2013 | 9:12 am
#5
Join Date: Dec 2003
Location: Hong Kong
Programs: CX Diamond / SQ Gold / Bonvoy Platinum / Hyatt Globalist / Hilton Gold
Posts: 1,100
I had to call in to reserve exit seat for an upcoming HKG-LHR-HKG flight in Y ...
... upgrade to PEY with miles seems difficult (apparently seats have been selling well)
... award redemption in J on waitlist
... award redemption in F on waitlist
Please please please give me PEY/J/F ... I don't want to be in Y (even in an exit row) !
... upgrade to PEY with miles seems difficult (apparently seats have been selling well)
... award redemption in J on waitlist
... award redemption in F on waitlist
Please please please give me PEY/J/F ... I don't want to be in Y (even in an exit row) !
Sep 4, 2013 | 10:25 am
#6
Suspended
Join Date: Jan 2012
Location: Here there and everywhere
Programs: Too many to list
Posts: 1,648
I had to call in to reserve exit seat for an upcoming HKG-LHR-HKG flight in Y ...
... upgrade to PEY with miles seems difficult (apparently seats have been selling well)
... award redemption in J on waitlist
... award redemption in F on waitlist
Please please please give me PEY/J/F ... I don't want to be in Y (even in an exit row) !
... upgrade to PEY with miles seems difficult (apparently seats have been selling well)
... award redemption in J on waitlist
... award redemption in F on waitlist
Please please please give me PEY/J/F ... I don't want to be in Y (even in an exit row) !
Sep 4, 2013 | 7:50 pm
#7
Original Poster
Join Date: May 2009
Posts: 6,978
I had to call in to reserve exit seat for an upcoming HKG-LHR-HKG flight in Y ...
... upgrade to PEY with miles seems difficult (apparently seats have been selling well)
... award redemption in J on waitlist
... award redemption in F on waitlist
Please please please give me PEY/J/F ... I don't want to be in Y (even in an exit row) !
... upgrade to PEY with miles seems difficult (apparently seats have been selling well)
... award redemption in J on waitlist
... award redemption in F on waitlist
Please please please give me PEY/J/F ... I don't want to be in Y (even in an exit row) !
Sep 4, 2013 | 10:57 pm
#8
FlyerTalk Evangelist
Join Date: Dec 2004
Programs: CX Green, QF Platinum, BAEC Silver, Hyatt Glob
Posts: 10,797
I had to call in to reserve exit seat for an upcoming HKG-LHR-HKG flight in Y ...
... upgrade to PEY with miles seems difficult (apparently seats have been selling well)
... award redemption in J on waitlist
... award redemption in F on waitlist
Please please please give me PEY/J/F ... I don't want to be in Y (even in an exit row) !
... upgrade to PEY with miles seems difficult (apparently seats have been selling well)
... award redemption in J on waitlist
... award redemption in F on waitlist
Please please please give me PEY/J/F ... I don't want to be in Y (even in an exit row) !
Sep 5, 2013 | 12:51 am
#10
Join Date: Dec 2003
Location: Hong Kong
Programs: CX Diamond / SQ Gold / Bonvoy Platinum / Hyatt Globalist / Hilton Gold
Posts: 1,100
At the moment I have 4 waitlisted flights in J and 2 in F .... revenue seats are available on all 6 flights.
Some are quite far out (some are in Feb 2014) ... and I made the award request exactly on the morning that the seats were released! Still on waitlist though
Sep 5, 2013 | 3:26 am
#11
Suspended
Join Date: Jun 2012
Posts: 3,513
After Amedeaus upgrade no longer systematic. However now it is based on actual loading and forecasted loading for release. Also some times they will extend this to your travel Companion (NOT OFFICIAL AND DON'T START ASK FOR THIS as it may be a 1 time thing!)
Sep 5, 2013 | 3:27 am
#12
Suspended
Join Date: Jun 2012
Posts: 3,513
I have NO problems in selecting it after ticketing.
Sep 5, 2013 | 4:09 am
#13
Suspended
Join Date: Jan 2012
Location: Here there and everywhere
Programs: Too many to list
Posts: 1,648
However for me I think this should not apply to business and first class
as I never have to fly economy class.
Sep 5, 2013 | 9:20 am
#14
Suspended
Join Date: Jun 2012
Posts: 3,513
A very good point actually as I think in economy this is fair game, its not fair for an elite to block willing fare payers from getting the best seats unless the elite is willing to buy the seat.
However for me I think this should not apply to business and first class as I never have to fly economy class.
However for me I think this should not apply to business and first class
as I never have to fly economy class.
Sep 7, 2013 | 9:35 pm
#15
FlyerTalk Evangelist
Join Date: Jan 2007
Location: BOS/UTH
Programs: AA LT PLT; QRPC PLT/OW EMD; Bonvoy LT Titanium
Posts: 14,520
No real exit row issue in F, of course.