So CX is no longer releasing award seats on request to Diamonds? In the past if there was a revenue seat available, they would release an award seat to a Diamond.
After Amedeaus upgrade no longer systematic. However now it is based on actual loading and forecasted loading for release. Also some times they will extend this to your travel Companion (NOT OFFICIAL AND DON'T START ASK FOR THIS as it may be a 1 time thing!)